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    Senior Helpers

    5.0 (3 reviews)
    Open Open 24 hours

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    Elder care planning

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    Senior Placement Advisors of TX

    Senior Placement Advisors of TX

    1.0
    (2 reviews)

    The experience with Wade Bundy (Owner of Senior Placement Advisors of TX) was absolutely horrible…read more I have never been treated with so much disrespect in my life by a business. Wade reached out to me to offer his services to find a post-rehab discharge, more long-term facility for my grandfather-in-law. At first, he was a breath of fresh air with his helpfulness and knowledge. We ended the call with Wade having an action item of finding some facilities that would meet our needs. I ended up getting a call from my grandfather-in-law's facility that he was being discharged from and was given some information that I needed to follow up on related to his care. In the meantime, I asked Wade if he could standby for a short period of time while I addressed these details and sorted them out. Wade took this opportunity to start blasting me via text and exhibit the utmost unprofessionalism that I've ever experienced in my life. Wade's text communications were as follows, and I quote "U wasted my entire day with this nonsense!!" I went on to tell him that there were some details that I needed to iron out to ensure my loved one was taken care of and then I apologized for the delay. Wade's response was "I don't care, this has taken up my entire day!!! I was supposed to spend the day with my wife. All you had to do was listen to me!!! ANSWER ME" I also reminded Wade that I work for a living and that I was in meetings when he texted me. Wade's response to this... "I don't care, you wasted my entire day!!" For the record, my delay where I requested for Wade to "standby" momentarily until I sort out some details concerning my grandfather-in-laws care was roughly an hour and a half. Then when Wade really started turning up his rudeness was when I was in a meeting and took roughly 10 minutes to respond to his text. So, in closing... if you would like to deal with the most bipolar unprofessional individual on the face of this planet to help with your loved one, go ahead and buckle up and give ole Wade a call. However, if you would like to be treated with respect and dignity during a very stressful time in your life when your loved ones are not doing well... I'd recommend staying as FAR AWAY AS YOU CAN GET from Wade Bundy & Senior Placement Advisors of TX).

    This man is a LYING FRAUD! He tells veterans and their families that he will help get their…read morebenefits it will only take a month or so. When the truth is, HE WILL NEVER HELP YOU. He will get into a nice facility and they he will completely GHOST YOU! Then we found our that he is lying to other families telling them we chose not to use him when easily we texted more than 2 dozen time both my husband and I. Wade won't return phone calls. Because of no help from Wade that was promise we are almost at $12K in debt! And still have not received VA or Medicaid benefits!

    Senex Memory Advisors

    Senex Memory Advisors

    5.0
    (12 reviews)

    The short version: Syed is an expert and he remains current in his knowledge of the needs and…read moreplacements of his clients' loved ones. He already knew what kind of experience I was having in my mom's current placement; he had more information about it than I did! He is patient, diligent, and informed, explaining parts of the long term care industry I didn't know exists. He knows who owns and manages, how long they have been there (turnover), insurance, and all the particulars -and then some. He has information you don't even know you need. If you are wondering whether you should work with him, just call him him and get started. I promise you will be happy with the results. Long Version: After reviewing Yelp and other organizations reviews, I decided on 2 companies. Syed called immediately and I never spoke to the other. The first time we spoke, he was driving and it was 6 PM. I knew it was after business hours so I expected we would talk the next day. He said, "no, just give me a minute and let me pull over on the side of the road; I will call you back". We spoke for 45-60 minutes. That says a whole lot about him. And, in the end, he enhanced my ability to make decision immeasurably and made my life bearable. I work full time and while managing my parent's affairs. I'm knowledgeable, selective and very detailed. And in a different state- so this was not a small accomplishment on his part. I had a cousin in Houston on the ground helping to choose the placement. Syed worked with us both. He continued to respond quickly every time. And when he wasn't available, he scheduled an appointment for us in the next day. Living in a different state while trying to find a new placement for my mother is beyond stressful. I found out the hard way about assisted living and memory care facilites. Only six months after placing my mom, we had to move her-and Syed knew why before I said it. All I had to say was where she was and he finished the rest. If i had worked with him to begin with, she wouldn't have been there. I had a placement specialist in my home state and though really good, she didn't offer the specialty and training that Syed offers. He is extremely knowledgeable and experienced. I thought I'd done a whole lot of research on dementia etc. and the industry but Syed took it to a whole new level. Whew! by the way, It is imperative to know someone who is neutral who could help me make an informed decision. These places are not cheap-It's expensive to move them in. Moving them a second time... Out of three top choices based on my mom's needs, I made a decision. I flew into town to move her and she got COVID so they couldn't take her. Then, after visiting my choice (twice) I decided I wanted to place her somewhere else. So we began again. Syed didn't flinch. He helped me to compare my second and third choice: he knew the managers, he had clients there, he knew the history of the organizations distinguishing between the privately owned and the corporate, the long term management teams and the newly formed, whether nutritionist prepared meals or a cook a formal background. He knew the nurse in charge of initial assessments, medications, and who managed the caregivers. I decided on the 3rd choice. She is happy and having a great time. It's a great fit for her. And if or when there comes a time when it no longer serves her needs, I'll be calling Syed. You should too!

    The wonderful social worker at my doctor's office referred me to Senex. We were struggling to…read morefigure out what to do to help my mother. My family was in crisis. Syed was very patient and willing to listen. He handled all our ups and downs. To be honest, we didn't follow his advice in the first place and regretted our decision. When we reached back out, he quickly helped us find the perfect fit for my mom. Very efficient, knowledgeable, and thoughtful during a very difficult times. If you feel that no one can really understand, Senex can really help you find the right place. What a blessing.

    Visiting Angels

    Visiting Angels

    3.4
    (5 reviews)

    HORRENDOUS service--absolutely appalling and beyond unprofessional. We hired Visiting Angels to…read moretake care of my 87-year old father yesterday and the caregiver did the following: - arrived 10 mins late - proceeds to ask my mom if she could step out to run an errand and go to HEB to pay a bill - wore her mask on her chin (My father has not yet been vaccinated as he was just released from a rehabilitation hospital a few days ago. My mom had to ask her to wear her mask properly.) - never introduced herself to my father or interacted with him (she sat in the dining room while my father sat in the living room) - she watched shows on her phone literally the entire time she was at my parents' house - went to the restroom for 15 minutes at a time - folded 1 article of clothing when she was asked to assist with tidying up the living room - after reluctantly washing a few dishes, my mom gave her a plate after my dad was done eating breakfast and the caregiver asked, "Am I really supposed to wash this plate as well?" - Used the restroom for over 15 minutes at a time - FELL ASLEEP -- we have photo evidence of this. She laid her head down on the dining room table while her phone was propped playing her shows and she dozed off for over 20 mins. We contacted Visiting Angels immediately to complain about this caregiver, and showed Marisol Mauricio (Client Care Coordinator) the photo of their caregiver. She proceeded to almost make an excuse for the caregiver by saying, "Well, it appears as though she's reading something" -- though it was clear that the caregiver's eyes were closed and she was sleeping. Regardless, a caregiver should not be on their personal cell phone watching shows when she is supposed to be working and tending to an elderly person. We sent the caregiver home because instead of actually assisting, she only caused more headaches. And thank God my mother was home to witness all of this because she was originally going to work today. Otherwise, we probably would have never known the extent of this caregiver's neglect and incompetence. Our experience was incredibly disheartening, as we had high hopes after everything that was initially promised to us during our initial meeting with Claudia Massie (Director of Patient Care). My mom requested to speak to Claudia today after this unfortunate incident and never heard back from her. This service was supposed to assist, not create additional issues than we're already experiencing with my father's declining health. While this one caregiver may not represent all the caregivers in the entire company, it is rather difficult to believe otherwise when its directors have made zero effort to fix/make up for the actions of one of their unfit caregivers. The fact that this company is called "Visiting Angels" is ironic. They are anything but angels. Do yourself a favor and do not hire them. Hiring this company would create a huge risk as well as an unsafe situation for your loved one.

    We have had positive experiences with care for our clients through Visiting Angels in Bryan College…read moreStation. Leadership has always been responsive and communicative with my staff and the collaboration has been appreciated and most beneficial to our clients. Thank you!

    Senior Helpers - homehealthcare - Updated June 2026

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