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    Lightsey Physical Therapy

    5.0 (8 reviews)
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    Services - Lightsey Physical Therapy

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    2 months ago

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    6 months ago

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    7 months ago

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    3 years ago

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    5 years ago

    Very professional and yet extremely caring treatment! Worked with me every step of the way through my ten months of therapy.

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    7 years ago

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    7 years ago

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    Ask the Community - Lightsey Physical Therapy

    Central Texas Sports Medicine & Orthopaedics - Dr. Bramhall and Dr. Solcher with D1 Co-owners Luke Joeckel and Randy Bullock.

    Central Texas Sports Medicine & Orthopaedics

    (17 reviews)

    I have never been disrespected so badly at a doctor's office before my experience today at this…read moreoffice. I had an appointment with Dr. Rick Seabolt and his nurse, Jamie (front desk told me that was her name) for hip stiffness. The front desk ladies were very nice when I checked in for my appointment. When Jamie came and got me to take me back she immediately said we'll take x-rays of my hips, and I was confused as to why we would jump to x-rays when I hadn't talked to her or the clinician as to why I was there. She said that was how they normally did things, and I continued asking questions because I was simply confused at what the cost would be and why x-rays were indicated. She was off-put by my questions, said I could talk to the doctor first, and put me in an exam room and left the door open. She walks off to a desk nearby next to a 2nd woman and proceeds to mock me in a cruel tone with rude gestures by saying "I refuse to take x-rays without speaking to the doctor first". I was so shocked in seeing them continue to talk horribly about me, they then both turn to look at me, see that I just saw that whole interaction, and the 2nd woman approaches immediately justifying why they do x-rays first. I said ok I was just confused and concerned with what the extra cost would be for them, and this woman became increasingly more rude and aggressive in how she was talking to me and started to talk over me (sadly, I did not get her name to mention in this review). At the end of the conversation I said ok I'll take the x-rays now before seeing the doctor, feeling completely blindsided by this horrible interaction, then Jamie came back into the room to take my history. I was so incredibly dumbfounded that this just happened and I told her I do not appreciate the aggressiveness and rudeness that just occurred. She brushed it off and left me to wait for the doctor. Dr. Seabolt was very nice and we had a brief conversation why I was there and what value x-rays would do for my visit. I mentioned to him I was confused about taking x-rays first, but did not tell him the rude interaction that just occurred. After the x-rays he gave me suggestions for 2 stretches for my hips and then I left. Overall, I will not be going back to this office. Horrible, horrible experience.

    I have never had an experience -- whether with medicine, a restaurant, a haircut, or even a dog…read morewalking service -- so substandard that I've felt compelled to write a review. I grew up and spent nearly two decades in the B/CS area and have had almost uniformly positive healthcare experiences -- until my visit to this facility. If you're searching for an orthopedist, I strongly urge you to research other options or consider driving to Houston or Austin. It would be well worth a 2+ hour drive to avoid the experience I had. I injured my knee while skiing and had seen both an urgent care provider and my PCP -- both of whom provided more helpful and, most importantly, compassionate care. I saw Dr. Laura Marsh on March 6. After initial intake with a nurse, I was seen by a resident who performed standard knee exams (e.g., Lachman, anterior drawer) and used an ultrasound to confirm effusion. He recommended an MRI. I waited about 20 more minutes before Dr. Marsh arrived. She spent -- and I checked -- no more than four minutes with me. Her rushed, impersonal approach made me feel like my injury wasn't worth much attention. She confirmed I needed an MRI but gave little guidance on how to care for my knee (e.g., icing, NSAIDs, weight-bearing, physical therapy) and left before I could raise questions about my travel schedule and other concerns. I got an MRI the following Monday and was informed when I called -- I believe by a receptionist, since the nurse was unavailable -- that I had torn my ACL. I received no additional guidance on next steps or how to manage the injury, beyond needing to now see an ortho surgeon. The MRI report itself lacked detail, and I had many follow-up questions. I saw several other providers and a PT (outside this facility), who all told me that the report was lacking in detail. When a nurse called me later that day to give me the results of the report (since I couldn't reach her earlier in the day), I told her my questions and she said she would relay them to Dr. Marsh -- but I never heard from the doctor directly. Later that week, another nurse called to say Dr. Marsh had reviewed the MRI. Again, I had questions that the nurse couldn't answer and would have to forward to Dr. Marsh. I don't understand why Dr. Marsh couldn't have taken five minutes to speak with me at any point throughout this process. Instead, I was forwarded to the clinical director, who eventually answered many of my questions but downplayed my concerns, saying Dr. Marsh "spends the most time with patients." This person also promised to send me a knee care guide (which I have yet to receive). Not every staff member created a poor experience -- the resident, the nurse I saw before the resident, and the MRI tech were all wonderful. But my experience with Dr. Marsh made this unnecessarily difficult. This was my first serious medical incident, and it was made worse by the poor care I received. I'm fortunate to have good insurance and that ACL injuries have many online resources -- but if you were dealing with a more complex or serious condition, I can't imagine how difficult this facility would make things for you. I strongly recommend avoiding this facility -- especially Dr. Marsh. The lack of communication, follow-through, and empathy is simply not worth your time.

    Lightsey Physical Therapy - physicaltherapy - Updated May 2026

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