HORRENDOUS service--absolutely appalling and beyond unprofessional. We hired Visiting Angels to…read moretake care of my 87-year old father yesterday and the caregiver did the following: - arrived 10 mins late - proceeds to ask my mom if she could step out to run an errand and go to HEB to pay a bill - wore her mask on her chin (My father has not yet been vaccinated as he was just released from a rehabilitation hospital a few days ago. My mom had to ask her to wear her mask properly.) - never introduced herself to my father or interacted with him (she sat in the dining room while my father sat in the living room) - she watched shows on her phone literally the entire time she was at my parents' house - went to the restroom for 15 minutes at a time - folded 1 article of clothing when she was asked to assist with tidying up the living room - after reluctantly washing a few dishes, my mom gave her a plate after my dad was done eating breakfast and the caregiver asked, "Am I really supposed to wash this plate as well?" - Used the restroom for over 15 minutes at a time - FELL ASLEEP -- we have photo evidence of this. She laid her head down on the dining room table while her phone was propped playing her shows and she dozed off for over 20 mins. We contacted Visiting Angels immediately to complain about this caregiver, and showed Marisol Mauricio (Client Care Coordinator) the photo of their caregiver. She proceeded to almost make an excuse for the caregiver by saying, "Well, it appears as though she's reading something" -- though it was clear that the caregiver's eyes were closed and she was sleeping. Regardless, a caregiver should not be on their personal cell phone watching shows when she is supposed to be working and tending to an elderly person. We sent the caregiver home because instead of actually assisting, she only caused more headaches. And thank God my mother was home to witness all of this because she was originally going to work today. Otherwise, we probably would have never known the extent of this caregiver's neglect and incompetence. Our experience was incredibly disheartening, as we had high hopes after everything that was initially promised to us during our initial meeting with Claudia Massie (Director of Patient Care). My mom requested to speak to Claudia today after this unfortunate incident and never heard back from her. This service was supposed to assist, not create additional issues than we're already experiencing with my father's declining health. While this one caregiver may not represent all the caregivers in the entire company, it is rather difficult to believe otherwise when its directors have made zero effort to fix/make up for the actions of one of their unfit caregivers. The fact that this company is called "Visiting Angels" is ironic. They are anything but angels. Do yourself a favor and do not hire them. Hiring this company would create a huge risk as well as an unsafe situation for your loved one.

We have had positive experiences with care for our clients through Visiting Angels in Bryan College…read moreStation. Leadership has always been responsive and communicative with my staff and the collaboration has been appreciated and most beneficial to our clients. Thank you!

I have never been more impressed as with the folks at Senior Helpers in Bryan/C.S.. In my…read moreinteractions with them, I can say with confidence that they have been patient, reliable, timely, up-to-date, wise, and compassionate. Lori Griggs, co-owner, and Sandra, Client Services Manager met with my parents and disabled brother and me, and asked us how they can best help. Many needs were identified, some of which we had not thought of ourselves. What I especially like about Senior Helpers of Bryan College Station: 1. Every person from Senior Helpers has been top-notch, whether it be Lori and Ray Griggs, co-owners, or Sandra, Client Services Manager, or Ashley, Office Manager or Latasha, Care Team Manager. I've spoken with each one and they have all been incredibly helpful. 2. It is clear that they have joy in providing help to seniors. 3. They carefully find a care-giver who matches the personality, needs, and schedule of the client. 4. Each visit is a minimum of 2 hours (not 4 as with other such services) 5. Clients are not bound to a contract. They do sign a contract to allow Senior Helpers to assist them, but there is no contractual requirement for services. 6. They can schedule a care-giver for any amount of time during the day, or even around the clock. 7. They are reachable 24 / 7. Again, if you want to be sure to hire people with integrity, skill, and good care, choose Senior Helpers of Bryan/College Station! Karen S.

My special senior helper is trustworthy, dependable and foresees my needs. She blends in with the…read morehappenings of our lives and shares good judgement and leadership when needed....I resisted the step of opening our home to help, but I'm thankful for not only the relief my caregiver has given my husband, but also for her quality of self. She's truly a blessing.

Great company amazing staff.Trish in the office is an awesome person and great at communicating and…read morehelping her staff . I recommend this company to anyone looking for great help understanding,and all out amazing ,caring people,with their awesome team , your loved ones will enjoy every moment with them..

I have been using Signature Select for several months. I find the agency and staff to be very…read moreprofessional with attentive, prompt, and excellent service. Since it is family-owned and operated, I feel the care has a "personal touch." I will continue to use it the future.

The caregivers that they have is very knowledgeable and caring they provide excellent. They strive…read morehard to do just that very attentive to the needs of their and they don't mind going 110%.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!