*****Out of state buyers beware******** I really do not know where to start here but lets start with I purchased a Cadillac CTS V and took position of the vehicle on 7/14/26. Lets start with the issues from this date 1st test drive with the car straight off transporter the transmission was shifting very harsh and was Shuddering throughout the whole test drive. I was scared to shit that I was sold a car with a bad transmission. 2nd issue during the drive was car felt very wobbly in the back and as soon as I hit any uneven road car felt like it wanted to loose control. 3rd issue with the car was the radio. The radio plays for 2 to 3 minutes at a time and the whole system reboots or freezes. 4th issue with the car was coolant was empty on both tanks. Oil change was not done and car was at 75% oil life when it reached me. These are the main issues and I will not go into the amount of body and interior damage that was not told to me upfront after asking multiple times to please let me know every and any imperfections so I can know up front and decide if this is the car for me as this is a speciality car and should be in the best condition possible especially at the price I paid. I have spoken with Jb at the dealer immediately following all this but of course it was pushed over to the sales Manager and from the sales manager I was pushed to service manager who never reached out to figure out my issues. My brand new car has been at a certified Cadillac repair shop since the 1st week I received the car and have yet to get it back. Here is what I know so far The dealer did Zero service to the car and was not looked over at all. I looked over the original photos of the car for sale and from the photos of the hood open you can see that there was no coolant in the tanks. The car had old oil and a old oil filter which means a oil change was not done. Everyone knows if these 2 things were not done and looked over what makes you think they did anything else. The vehicle was also put on a lift and to my surprise the Right rear control arm was bent , the 2 rear tires were mount backwards as the outside was blatantly says INSIDE and they mounted it outside. Car was completely out of alignment as well. I have alignment spec sheets to provide for proof. The transmission on this car had a tsb which the dealer advised they knew about it and should be done but as you can see they did not. I had the service done and GUESS what it is better but did not fix the problem 100% and now I have to put a torque converter on a car I have yet to put 200 miles. The radio needed a brand new radio module called a HMI that needed to be programmed to the car. Long story short this dealer got me pretty good and held the lube while they were at it. I have not heard from them in a few weeks and not one person has reached out to see how is it going and if I got my car back. Any honest and respectful dealer would have made right by this already and checked in with me. My hopes is that this dealer makes right by me and if that is the case I will be more then happy to adjust my review. If not I will be unfortunately taking legal action. I have provided to the dealer proof of all and if anybody else needs proof please just reach out to me and I will provide. I have 100% proof of everything stated here read more

NEVER BUY A CAR WITH THESE PEOPLE! 3 weeks after owning the car the engine had a was blown. I asked them to do a compression test and was lied to while buying the car. They said they would help pay for the repairs and send a check and they only dodged phone calls for months. read more

DO NOT BUY HERE!! Horrible communication. Car was supposed to be ready Saturday. They call us halfway through our 4hr drive there to tell us it's not ready. Still waiting on my car after a week. Sales guy Fred Cleavland was eager to take our money then when we call asking question he dodges our calls read more

Hello, We search several dealerships for a car, specifically a Mercedes. My son found an excellent dealership, Ride-N-Drive, in Garland, TX, -- his "dream car," he said. The place is small/nice & the staff are friendly, including a diverse collection of great cars. *** Thank you, Shane, for the favorable experience. Your professionalism and patience are first-rate. We will send referrals on your way. Thanks to Anthony for helping us finalize the purchase yesterday (4/25/25) Ride-N-Drive exceeded our expectations. Awesome service! ****Highly recommended. Friends, give it a try, and you will be happy with the service. ******** Ask for Shane S. -Have a fantastic day! Ami read more

Ride N Drive - Mercedez Benz - AMG C43 - Car Dealers Near Me - Mckinney, Texas

Dang Came here to check out a Mercedes just to make a switch from a BMW i7 2023 to an AMG Mercedes 2019 and watched as this 6ft 2 jerk tell my partner he couldn't even test drive the car before his credit pulled and assumed we couldn't afford it because we were swapping a 97k to a 60k worth car. He said well I don't know your situation and I'm not wasting my time if you can't afford it?!?!? First of all screw you. You had the Mercedes since March. You have no idea why we were swapping this car out. If you work in sells then you surely wouldn't go through all the paperwork before you test drove it! And he even got the info he asked for, where we couldn't pay it down and not even roll over negative equity! Still you wouldn't let a test drive happen before we said yes or no that this was the specific Mercedes we wanted. Professional courtesy is lost and when someone tells you they are an attorney and know what they are talking about and can buy the car and then some down to it's worth then you take the ID scan it and we test drive it! I told my partner this place looked like a bed idea anyone who profiles and has cars with not one other buyer on the lot should take the deals your given cause you only worked your attitude and mouth to the point no matter what car ends up on your lot we won't return unless management takes a healthy step and removes you from your position. So anyone with positive intentions and sells to people without racially motivated without know what can and can't happen should message We are keeping the classic, the dark blue i7, but are looking to change both our other two cars (bmw light i7 & bmw x1 dark blue) for an AMG sedan or a 911. Sorry as we have learned from this man profiling will be something we won't tolerate and we are not gunna let anyone have personal information until we test drive the cars. Also stating "it's nothing against you" when you are saying a lawyer and business owner can afford a lesser valued car and tell us your not wasting your time unless we run the paperwork before the car is even test driven. Hey we have a house that you might want but before you see it we need to do a hard inquiry and make sure you can afford it. Kiss my _ _ _ read more

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*Updated response to owner at the bottom* DO NOT BUY FROM HERE! I purchased my 2020 Mercedes AMG GT 53 from Ride N Drive about a month ago, and since then, I've had continuous issues with the vehicle. The check engine light has come on three separate times. The first time, I took it to the auto shop recommended by Ride N Drive, where they diagnosed and replaced a faulty oxygen sensor. Just two days later, the check engine light came on again. After a diagnostic, the light turned off on its own, and no repair was made. Shortly after, Moose--the salesperson who sold me the car--called to say this situation is exactly why I should have purchased the electrical warranty they offered. Now, for the third time, the check engine light has returned. I brought the vehicle back to the same shop, and this time the issue is with the 48V hybrid battery. Interestingly, the battery issue was noted during the second visit as well, but I was told no repairs could be done without Ride N Drive's approval. Now, I'm being told I there is a possibility I have to put in a brand-new hybrid battery, which are very expensive! Based on this experience, I would not recommend buying a vehicle from Ride N Drive. Yes, I had driven 1000 miles on the car. However the second check engine light came on 9 days after I purchased the car after the first check engine light. I brought it to the auto shop and they said they couldn't do anything about it until it comes on again. It came again on yesterday after driving the car for a month, hence why the mileage has gone up. read more

I purchased 2023 dodge charger hellcat redeye completely online and I'm so happy and satisfying with everything !! my salesman Shane was so professional !! definitely recommended read more

Ride N Drive - Love it thanks - Car Dealers Near Me - Mckinney, Texas

Can't say anything about Romeo Ahmad. I'm blown away with this guys service. I have been looking at cars for past couple of weeks and am ready to buy a vehicle this week. Wow ! So impressed and he is truly so humble. No words... Go see him- You'd be glad you did. He is a Sales Manager and what I can't seem to understand is how is not like other sales folks in the industry. Won't push you, won't manipulate you but will help and will agree witt you if you point out something wrong. Truly impressed and thank you. Ever since Jesus changed my life, when I see compassion and kindness- I call it out. May one day you can turn to Jesus ! Maybe one day this comment would come alive. He changed my life and vibe states that He is the Lord. John 14:6 read more

Ride N Drive - This guy is awesome !! - Car Dealers Near Me - Mckinney, Texas

Horrible place to purchase a vehicle because these vehicles are not fixed or serviced and have a ton of problems. They will not let you test drive your vehicle before purchasing it. my car had a major oil leak that was running down the side of the engine which was a major safety issue for fire. Just avoid this dealership altogether and save yourself time and money! read more

I've bought two cars from this dealership. I worked mostly with Mike on both the cars, but even the owner took time to help me find what I was looking for. The prices were reasonable and I didn't feel like I was getting screwed like most other dealerships. I even bought an extended warranty on my wife's SUV and it came in clutch about a year later. Go in and ask for Mike and expect fairness from him. read more

Ride N Drive - The SUV we bought about 4 years ago. Still running smooth today - Car Dealers Near Me - Mckinney, Texas

Not a good experience purchasing a vehicle from here. They tried to upsell me on numerous add-ons including shipping costs. When the vehicle was delivered the hauler was late which resulted in the vehicle being delivered at 9:00 PM. Therefore I was not able to do a thorough inspection in the dark before signing for it. I discovered the vehicle they sold me had 4 bald tires and two were not brand matching. They also promised an oil change which was not done before the vehicle was shipped. read more

terrible thought I was getting a good car I was told it went through a multipoint inspection but after I bought the car the battery had corrosion all over it and was on its way out the air filter was dirty not even cleaned or replaced and the engine blew up after 5k miles called to see if I could get any help just to be told to call a mechanic and find out whats wrong to get it fixed once you buy a car they just ditch their customers and screw them over read more

Nice looking vehicles, Sylvia and John were very knowledgeable.

This place will just try to rip you off I was trying to purchase a hellcat they had but it was a extremely beat there was a lot of deep bad screeches and a hole in the side skirt then after telling me more lies about the car I was deciding to walk away then the manager grabs the keys and throws my keys back at me then coke to my car to tell me to get my piece of shit car out of there and then started to take pictures of my car then I gladly went down the street the the dodge Dallas dealership and bought a hellcat they had listed there the same day read more

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In October my wife and I stopped in to checkout a 2013 Jeep Wrangler Unlimited I had seen online. We had shopped major dealers and person to person options but had not found what we were looking for. When we arrived we were greeted by Tariq who gave a warm welcome and was very helpful. After a test drive and inspection we felt pretty good about it and wanted to move forward. I'll save you all the back-and-forth but Tariq and his team were responsive, helpful, willing to assist in any way asked and professional at every step. They really went above and beyond to make sure that my wife and I not only felt good about the purchase but confident we were making the right choices. I know I can be a challenge when making such a purchase but they never missed a beat and addressed everything I asked of them. Even their mechanic made himself available to answer all our questions and concerns. After the past few months of having fun driving it around I have found it was perfect and just as advertised, if not better! We've purchased vehicles from Mazda, Chevrolet, Volkswagen, Toyota and Volvo all from large dealerships whose names you would recognize. This transaction with Ride N Drive was the smoothest and most favorable. We'd not only like to thank Tariq for his efforts but also Tony, Mike and the rest of the team. I would recommend them to anyone in the market for a vehicle of any variety they might carry or be able to acquire. read more

If I could give a O stars I would. My 22 year old daughter bought her first car from them less than 6 weeks ago (only put on 2,000 miles) and transmission is blown. When we called they didn't care at all so now having to put another $7,500 into the car. They absolutely do not care about their customers once the car is sold. read more

If you are used to customer service that goes the extra mile, you'll be disappointed that Ride N Drive can't be bothered to go the extra inch! I'm so happy I chose not to pursue a deal when I realized their only sales tactic is "someone else is interested"! read more

I bought a Mercedes SL550 from RideNDrive but with little or no help from them. Salespeople were unresponsive, seldom returned phone calls or emails, either refused or gave or gave vague answers to questions about the car. Two videos hid problems with the car - at least one accident and one minor fender bender. The whole front nose of the car is out of alignment with the hood and fenders. The windshield has a hole in it, not just a ding, also not disclosed. The car had not been serviced like they said. It arrived filthy inside and out. It took them 2 weeks to get the car picked up by the shipper. Worst problem was it arrived with only one keyless-go key and they blamed it on me, said I lost it, even though they didn't even send it to me 2000 miles away. A Mercedes key replacement is $900 and so far they have refused to reimburse me for the cost of the key, the expense of driving 500 miles round trip to the dealer, gas and other expenses. Nobody admits to being in charge, nobody will give their last name, phone number, or email address. Only because I wanted that exact car did I put up with their pathetic service. Brittany the sales person knows nothing about cars, probably couldn't spell car if you tell her the first two letters. Jay the sales manager is a real jerk, totally anti-customer, who hung up on me twice. John the so-called manager is an arrogant liar who has told me 6 times now "the check is in the mail". Yeah, right. Beware buyers: this dealer only deals in cars with problems and does everything they can to hide those problems. They are unethical swindlers. They give used car dealers a bad, make that worse, name. read more

Being an 80 year old "car guy," I have dealt with many auto dealers through the years from coast to coast. When it came time to look for a Mercedes SL550, which my wife wanted, we found by far the best deal in Dallas with the Ride N Drive dealer there. Because most of the cars I purchase are bought personally unseen, I have to be very, very careful of the source. After studying the nationwide market and reputations, I chose RND and have never regretted it. When I called about an SL they had, I was connected with their internet sale manager, Brice Suggs who was excellent, knowledgeable, and "went the extra mile" more than one time to make our deal work. It worked so well, that i turned around and sold RND my BMW M8 at a good price rather than selling it myself as I had planned. These guys are the "real deal" and I rate them 5 stars+. Bud S, Greenville,SC read more

We picked up our used 2011 Ram 3500 Laramie Longhorn today!! Could not be more happy with the purchase experience. The sales staff answered every question we had during the visits to the sales lot and during phone calls. Anthony handled the transaction like the pro he is and we could not be more pleased!! If you are shopping for a vehicle, any vehicle give these folks at Ride 'N' Drive a call, you can't go wrong with them!!! read more

This company does shady business. I went through the process of purchasing a Mercedes Benz E450 from out of state via one of their sales people Michelle J. She was completely inexperienced selling cars and knew absolutely nothing about how sales transactions happen at the dealership. After receiving and signing the quote early this morning that she sent me, I specifically asked her if I needed to put a deposit on the car prior to them bringing the car to a local auto shop for a pre-purchase inspection and she said no. She told me all I had to do was sign and return the quote and schedule the pre-purchase inspection with the auto shop, which I did and scheduled the inspection for the next day. At around 5:pm I even confirmed that everything was in order and asked her to let me know as soon as they completed the inspection the next day and she replied of course. Less than two hours later I get a text from her telling me the car was sold. When I called to speak with the manager, Jon, he confirmed that the car was sold. He acknowledged that the sales person screwed up but that there was nothing he could do because somebody else had already signed paperwork and sent funds. I asked him why had no one contacted me first to ask me to put a deposit subject to an inspection since I had already signed their quote and again he said they messed up. There is no excuse for this monumental screw up because I was buying the car cash and didn't need any financing and definitely had funds available to put a deposit. This is extremely unprofessional and overall bad business. I will never buy a car from this dealership. Avoid this place at all costs. You have been warned! read more

I'd like to start off by saying this was the worst vehicle purchase i've ever done, and i own 17 vehicles, and i've purchased many more in the past. These guys sent me a amg mercedes with one key, after i was told their was 2 keys. The 2 front rims have been cracked and welded, now leaking air. the car arrived with 2 low air sensors on. i sent them my 2016 amg gle s63, with 2 keys, perfect wheels, with tires i just purchaesd recently. i called the dealership, hoping to have this handled easily, especially since were dealing with high dollard cars. To my surprise, i told the salesman, and he said he would call me back. I never got a return call, i've been getting sent to voicemail, and i received a text telling me to file a claim with the warranty company, and they would get me a key. I have purchased a set of wheels, and 2 tires. i emailed the receipt to them, only to be ignored. These guys are not good business people, and i would never buy another vehicle from them, nor refer anyone to them. Thumbs Down for these guys read more

WOW!!! This is hilarious, I spoke with the warmers ty company and they were paid by Ride n drive shortly after my initial complaint... Then... this is what I was told... the warranty company received a cancellation and refunded ride and drive on 1/15/2020 for my warranty. How did my warranty get cancelled without my signature (I did not fill out any paperwork)... Yet ride and drive was issued my refund check and I still have yet to hear from them... What do you think? If I could give a lower review then one star I would. Much like I have read so far here my transactions went fairly well... I even bought a fake extended warranty. Let me explain I paid nearly $5000 for a warranty and tried to use it only to find out that the warranty company had never received the funds from ride n Drive. When I called multiple times the the store manager he kept telling me he would take care of it and look into it... again the warranty was not funded but my bank paid by Ride n Drive for the purchase and warranty... I will now sue ride n drive for unjust enrichment as they effectively stole my warranty payment. This is a sham because I've given them several months to remedy this. I would say you should make sure to have your car inspected thoroughly, get a car fax and history inn the vehicle and think twice about what you're paying for and make sure the money gets to the "warranty company"... It's a shame and I I intend to find out how many other people our rebased warranties that were never paid for! read more

I will definitely purchase another vehicle from this company. The actual buying experience was awesome. I was completely satisfied with my 2004 Mercedes SL500. They are friendly and empathetic. I even had a small issue with the car and they made sure I was taken care of. Only one issue.. I partially financed the car through ride n drive and they use a company called Westlake Financial... do not use this financial company. They are horrible and destroyed the best car buying experience I have ever had. I had decided to payoff the car rather than deal with Westlake Financial. Westlake Financial was calling me daily asking for thier payment, I stated that I was just going to payoff the car instead of dealing with them. I told them I mailed the check and they said it takes 7 to 10 business days and I said good call me on the 11th day if you have not recieved payment. They continued to call me daily. I FINALLY got frustrated and said Dont call me again and hung up. I can only assume I pissed off the caller as he then processed my car to be repossessed. ON 11/1 Westlake Financial deposited my payoff check on 11/2 my car was repossessed. read more

Bought a 2016 Subaru STI from Ride N Drive and couldn't be happier. The guys were really nice and willing to help in any way. Location was nice and the building was too. I would buy from them again in the future. Quick as well. I was in and out within 30 min. Where at name brand dealerships it takes 4 hours ha. Thank you guys! read more

Just had my 1998 Nissan Sentra with 35K miles on it inspected by these guys so I could renew my vehicle registration. They were great! Polite, friendly, and helpful. They have a very nice, clean office too and it's fun to watch the turtle swimming in the tank. I will go there from now on for my state inspection as long as I live in Garland. Thanks to everyone there! read more

I contacted Silvia at about 10am after watching the truck I purchased online for a few days while I was waiting on pre approval from my bank. I do not think I can put into words how speedy of a process buying my vehicle was. Silvia was able to answer all of my questions and her mechanics were very knowledgeable as well. Would recommend Ride N Drive 10/10 read more

Due to the coronavirus the government shut down a lot of business and I am currently not working so I called to ask if they are doing their furbish is they told me that they are only doing extensions but for the following month majority of my payment will go towards interest but I still L the missing payment for that missing month will be added to the end of my contract so basic they will be double charging me instead of helping out for the government shut down I think this is a total crock of shit and I feel that they should be helping rather than trying to make more money off of interest and double charging me So I will never be purchasing anything from this company after this read more

Worse place ever! They sold me a vehicle 4 months ago with tampered mileage, a bad transmission and many more issues with started to show up two weeks after I purchased my vehicle from them. When I contacted them, I was told that they were not going to do anything about it and if I felt like suing them I should. DO NOT BUY FROM THIS PLACE IF YOU WANT A DESCENT VEHICLE. I read more

Went to ride-n-drive in Garland to buy my son a truck for graduation. We were greeted with a friendly sales person (Shaima) who while test driving, sent us all the car facts. The truck was extremely clean and at a reasonable price. Even has a 2 year service package on the used car. Would highly recommend this dealership. read more

excellent service all around. friendly staff. will surely go more often. ak goes way and beyond to make sure we're satisfied. everything was done 100% on-line. read more

I had a great experience! Did not feel pressured at all when buying the vehicle! Nina was very polite and professional. Best car experience I've had in my life time hands down. read more

horrible place to work with. if you really see a car there u have to have, get it inspected by outside company first. drive it test it. get it inspected twice before you do anything with them. the car i bought had a host of issues they had to know about but hid and/or tried to mask. for me i have the means to fix and i'm not a local buyer. my recommendation buyer beware. would never buy another car from them. read more

Just bought a car from this dealership. Great people to work with. Did not get the car salesman feel at all. Best experience I've ever had buying a car!! No pressure sales but I knew that I needed to buy the car because it was such a great deal! Will recommend to friends and family. Romeo is your go to guy! He was genuine and honest. read more

Couldn't have asked for a better experience with Mike and Luna. Flew in and they had everything ready for me to go. Highly recommend this place!!! read more

Welcoming professionals, great customer service and a great variety of vehicles to choose from. The staff made us feel welcome and important. Didn't feel pressured into making a decision and we greatly appreciated that. read more

I bought a nice higher end car from them (CTS V). The transaction started off very well and everything was done over the phone. The young lady I dealt with was very nice and I felt confident with my several calls, so I decided to purchase the vehicle. The car was delivered in a timely manner but that's when it got a little ugly. The car was extremely dirty. No biggie, I just got it cleaned up. Then I noticed that all four tires were completely worn to the metal. That ended up costing me $1500. During that visit the tech told me the brakes were completely worn out, another $600. I called to talk to the manager at Ride N Drive and they never called me back. They claim they do inspections on the cars, but I find that very hard to believe. A few days later I started noticing weird electrical issues. I took it to the Cadillac dealer and they said there must of been a "Critter" living up under the dash. Wires were torn and eaten. That is costing me $1800. Car is still in the shop and the manager from Ride N Drive has not called me back after several attempts to reach him. Be very cautious when purchasing from this dealer. I am not the only one that has had similar complaints. Next stop BBB. I hope this post helps at least one person when trying to decide to buy from this dealer. read more

I am located out of state and was supposed to be buying a 2015 Subaru BRZ from this dealership. All week i had been going back and forth with an employee named Mitch. He told me that due to the Coronavirus, all prices were list price only, even though I had a TrueCar offer that showed less. FINE. He sent me a buyers order and i forwarded it to my credit union. I asked him his opinion of the car, and he stated I could have an inspection done at a shop in their town for $119. I paid for an inspection and it came back that the car has leaky, failed shocks/struts and these would need to be replaced, with a total estimate of over $1,000 including labor. I sent the "salesman" this estimate and he replied that he can take $300 off the cost of the car, and also sent me a link to buy the parts I needed for $165. I ordered the parts. The "salesman" then sent me a text asking if I had received his offer to take $300 off the price. Due to work and travel, I was able to reply only THREE HOURS later that yes I accept, and for him to send me an updated buyers order. I never heard from him again. I had to find out from my credit union that he sold the car within the 3 hours of him texting me and my reply, EVEN after I paid for an inspection and even after he had already sent me a first buyers order. Needless to say, the "salesman" was only out to make $300 more as I'm sure he did not tell the buyer the shocks needed to be replaced. I'm sure this place has good employees but this guy is NOT one of them. I'm out the cost of the inspection and also the parts...I only hope the parts store will let me return them. Word to wise, do an inspection before you buy from this guy, and heaven forbid you take 3 hours to reply to their text or else they will sell the car right from under you. Did they do anything illegal...no. But geez their business ethics are lacking in a big way. read more

Romeo, Nex and Mike made my car purchase process very easy. They were available when they said they would be, incredibly easy to contact, and answered all of my many questions about the vehicle. I appreciated their straightforwardness and the overall hassle-free experience when I was buying my car. Note: This review was posted in exchange for a free tank of gas. Edit: A few things I would like to point out: 1. When I was test driving the car, I specifically asked if the car was price + TTL, and I asked if there were any dealership fees. I was told that there weren't. Turns out this is false. 2. I was told I could pay the remainder of the amount I owed via debit card, and that my license plates and registration would be ready that same day (as I didn't want to drive all the way to Garland again twice). Again, false. They let me wire money through Bank of America (after driving to my bank first to get another cashiers check), but can't begin the process of going to the DMV until I paid in full. Wouldn't have bothered me if I was just told this up front. 3. Was specifically told that they wouldn't lose my business due to price. Had to walk away the first time because they wouldn't go down $500 more (to be fair, it was a great price for the car). After taking the car to be inspected, it turns out the car needed new tires, new rear brake pads, new windshield wipers, and a new battery (so $1000+ of repairs). When they asked what would make me happy, I told them new tires, 2 new tires, or a even new battery. They ended up putting windshield wipers on (which saved me only $65). Again, just don't ask what would make me happy if you won't work with me about the repairs it needed. Basically, many "miscommunications". I'm extremely happy with my car and the price that it was eventually sold at, but they aren't worried about your customer satisfaction if there is anyone else looking to purchase the car. read more

I purchased 2015 Subaru WRX STI Limited from RIde-N-Drive in November for my husband as a retirement gift after serving in the Air Force for 23 years. My husband saw the advertisement for the car on CarGurus and from all appearances looked clean and well maintained. The description was very vague and I called and was dealing with a salesman named Anthony. I asked for a discount since I live in Colorado and website guarantees a free warranty and 2 year maintenance. I knew I would be unable to take advantage of the oil changes due to the distance, but I was told the warranty would still apply to the vehicle despite the fact that I lived in another state. So I paid asking price and paid and arranged for the vehicle to be transported. Vehicle arrived Dec 3,2018 and was missing trim piece on driver's side roof and the SD card in stereo, which without will not even allow the unit to work at all. So my husband notified Luna at the dealership and was told we would be taken care of. Upon further inspection of the vehicle we noticed the car was heavily modified. Many parts that were not original Subaru parts that were not visible or disclosed in ad. I did ask Anthony what the car had several times and was told he was not sure but he would get back to me. Basically I was told that the car had some security dots that I was going to be charged $299 for. I did not want this, but he insisted that all their cars had this feature and it was not negotiable. When I got the car I noticed it had goop that contained supposedly tracking "dots" on various places and pieces all over the car. The installation of these security dots was very sloppy and not professional at all. It looked like someone had smeared glue all over where it was installed. I am not sure who tracks this, but I did not want this. It was slimed all over the car, and I felt like they just added it to take money from me. After receiving car, I did not drive it because I noticed it had a Cobb accessport tune on it that said "Ride-N-Drive". I was hesitant to drive the car without first finding out what all this car had done to it. I wanted to take it to a local shop to find out more about the car. I drove the car to work in the morning (approximately 5 miles from my home ) and when I was finished with work and tried to start it, it started and then shut off. This was on December 28,2018. The battery appeared low, so I bought a new battery. Still would not start. Had to get vehicle towed to my home. I notified Anthony at dealership, that vehicle was not starting. I ended up having to take vehicle to a Subaru specialist who informed me that whom ever put these aftermarket parts on the car, didn't build the car correctly. It is going to cost over 6K, just to get the car running again. I have spoken to the manager of Ride-N-Drive and he said he would get back to me. I have called 5 times now and no call back. The warranty on the website is bogus. The customer service is negligent. I am now stuck with a car that I have made one payment on that is in the shop and the dealership won't even call me back. I just want them to fix the car. I have provided them with a quote from the repair shop like they asked where it states that it was not anything that I did to the car. This has been one of the worst experiences of my life and I have no idea how I am going to pay for repairs on a car I haven't even driven. Buyer beware. There is no warranty as stated on the website. All lies. read more