This is the best Shop I have found in the Prospect Park area. Selection and diversity are outstanding, even compared to a large corporate store like EMS. Prices are competitive. Most inexpensive tune up in the area (at least during their fall special). I have not bought a bike, so I cannot speak to these prices, but their gear is not overpriced and they have clearance sales. Staff is friendly and knowledgable. I have not gotten any hints of hipster-superiority complex from anyone; so keep it up! Great local shop with some fun cafes and a book store nearby. Make this a stop for your biking needs! read more

Great store. Great selection reasonably priced but it is the service that makes the difference. I am not an experienced cyclist and every time I've been treated with just the right amount of "you might not know this but . . ." or "you might also want to consider this . . ." Not overbearing but informative and helpful. I had them tune up my bike last week and I returned today thinking that they had overlooked one problem - trueing the front wheel. Of course, they hadn't - the problem with one of the front brake shoes rubbing the wheel was my fault and not theirs. But still they fixed it right away, for free, and the guy who did it, Casey, couldn't have been nicer about it. This is the place to bring your bike in the Slope. read more

Strongly recommend this shop. Fair prices, excellent service. The mechanics there are very knowledgeable. I went in one week for a tune up and returned the following week for some fine tuning which they did for free. Pete is really helpful with finding the right products and Minori is a wizard with a wrench. They treated me great from the moment I walked in there, even though the place was packed with Sunday shoppers. I only wish I knew about them before and had bought my bike there -- they deserve the business. read more

After having attempted to deal with R&A, pretty much any bike shop (or for that matter, hominid) would have seemed angelic by comparison, but even among the friendly & helpful categories these guys stand out. You might have to wait to get some attention on a bustling weekend afternoon, but that's because they'll actually take their time to answer every stupid noob question (please don't ask me how I know this) without ever talking down to you or trying to cheat or upsell you. More than that there's just a good vibe about the place that makes you want to go back. read more

Today, Ride Brooklyn cured my newbie fear of Brooklyn bike shops. Staff was totally helpful, answered my Bike Owner 101 questions sans 'tude, and gave some great recommendations. After some less-than-fuzzy experiences at other shops in the neighborhood, this is my new go-to place. ... and one of these days I'll return the favor and buy that heartbreakingly-beautiful Electra Ticino in the back room ... fingers crossed. read more

This is a great shop! I bought a new bike from bikesdirect.com and wanted to have the handlebars and pedals swapped out for something more casual-rider-friendly so I called Ride Brooklyn to ask if they could do it. The guy I spoke to on the phone was really friendly and helpful, answered all my questions and told me I could bring the bike in any time. When I got there, he was kind enough to walk me around the shop and help me pick out new parts for my bike that would be best for me, remaining totally friendly, helpful, and patient the entire time. It was so refreshing to have such a positive service experience, especially in a bike shop, since so many are reputed to be super snobby and rude. AND he was helping me with a bike that I didn't even purchase in their store. I dropped my bike off in the back for the mechanics (I decided to get a tune-up too for $49) who were also really attentive and asked if I needed any assistance. So, yeah. Great shop with tons of bikes & accessories, super friendly, helpful staff, and conveniently located. That's as good as it gets. read more

If you are shopping for a bike in Brooklyn, go here. What you'll find is friendly and knowledgeable staff who are eager to help, welcome you whenever you find yourself in the store, and give you biking tips to keep you rolling. You'll get two free tuneups in the first year with your purchase, and virtually unlimited attention to your vehicle if you have any problems. In a world where bicycle shop employees seem to be hired on their ability to be rude, insulting or simply indifferent, this place is an oasis of great service. read more

When was the last time you heard the words "are you being helped?" in a bike shop? Well I heard it over and over here. The solved my problem with persistent flats (cut sidewall from riding on a low tire) and found me a bunch of new tires to choose from and readjusted my rear breaks. But the real shining was done while I waited. I watched them rent out a few bikes, help a little girl find a bike that wasn't too girly, fix a skateboard, and say "are you being helped?" and "I will be right with you" countless times. I like this place for repairs. Not sure about tuneups or anything else. Except I saw some really nice handlebar tape that I now really want.... read more

It was very easy to walk into the storefront, rent a bike and get on my way. The bike was comfortable and reasonably priced. They provided helmet, lock and a bike map. read more

This place deserves to be the highest-rated bike shop in the neighborhood. Very helpful and friendly staff. read more

I can't rave about this place enough, I've bought both my kids bikes there, and most recently I needed to invest in a new road bike for myself. So I did start at another shop on 5th ave in Park Slope because they were the TREK dealer for NYC, but after spending 15 minutes in the shop no one wanted to lift up from there smartphones to help anyone out, and when I requested some help they kind of still shunned me off. So I headed over to Ride Brooklyn the next day, and was warmly greeted walking in, and Michael jumped right in to help me out. He did immediately tell me anything for my needs would need to be ordered. He also didn't press any of the heavy expensive stuff on me, so I really respected him for that. Only one blip, as it was supposed to take 5 - 7 days to get the bike delivered, so I called on day 8, and found out the bike had not shipped yet. But Daryl the manager jumped in and bent over backwards to find the same bike at a shop in Jersey and expedited it in. So pick up day, I show up and Andrew was working and totally took time out to get me set up on the new bike. oh yea, and the repair team is awesome also, as the need for a new bike was because my 20 year old TREK was showing its age but, they have that bike now also running like brand new ... So all around a magnificent VIBE at RIDE BROOKLYN !!!!! read more

Went in with flats, with my never-tuned-up fixie. Grabbing my bike promptly, the older mechanic also did necessary alignments, pumped tyres to ideal pressure, and even installed & adjusted the emergency front-brake (the bike being a fixie i had been neglecting the latter) and saw to it that i was only charged for the tubes and labor for changing tubes, viz. around 25 $ (even though installing & adjusting a brake alone is a lot more labor than what I was charged for ). I ended up buying an extra-security chain and consumables, which were also quite reasonably priced. I'm grateful and def coming back. read more

This place is great, I bought I great bike from them I have been riding for over a month now. Great service and not to bad on price! Great place for a newbie bike rider to start riding! read more

I was gifted a bike and was advised to get a professional firing. I'm like "A what? Why would I need that?". Oh how naive I was. I rode this bike for a week before finally recognizing that something sinply wasn't right. I signed up for the firing and voila!! It was an entirely new bike. I went from trodding down the rode, straining my knees and ankles with each pedal, to gliding through the park like a hot knife through butter after the fitting. Well worth the time and money. read more

Seems like once every couple weeks I have to drop into the Bergen shop for some emergency minor service - and today it was loose spokes. They always do their best to squeeze me in. Best service shop in Brooklyn. read more

Great bike shop! Reasonably priced for repairs and adjustments. The staff are both knowledgeable and friendly.

When you take your bike in for work, normal legit bike shops write up an order that itemizes everything before you leave them your bike. This place will take your bike in for service and not write up a receipt of costs for services and parts before you leave. When you come back, they are charging your for work and parts you did not request and labor costs that are ridiculous. I was charged 10 dollars for someone to take off the hand grips and slide in new one in in less than 2 minutes (which I witnessed). Overpriced and dishonest practices! read more

Pros: Near a lot of trains, lots of bike rental options. Cons: Expensive and poor service. Traveled 40 minutes to get here, ready to rent a bike. I knew the prices and just needed to find an associate to assist me. The place seemed understaffed. I waited and waited and finally a man showed me to the tablet to check out a bike. I wanted to pay in cash but this seemed to be a problem. I questioned why a credit card was needed and expressed that I found that odd. The white bearded man, dirty blond hair, commented to another customer his contempt for assisting me. In the end, I decided not to spend the $40 on the bike rental and go elsewhere where customer service is taken seriously. read more

As a newbie biker, I felt a little intimidated going in to Ride Brooklyn. Once I got inside, I relaxed a bit. The atmosphere there does that to you. For you runners, it's basically like the biking version of JackRabbit. I didn't catch the guy's name who helped me, but he was super helpful. I told him I didn't want to spend too much, and he immediately started showing me the best options on the lower end of pricing. After a test ride and deciding on a bike, he started showing me accessories (helmet, lights, locks) also within my price range. He was helpful, knowledgeable, but not pushy, and definitely never tried to upsell. I was nervous that this was going to be the kind of place filled with biking snobs who try to push top of the line stuff and talk only in technical biking terms, but it was the total opposite, and I'm really happy I decided to come here. read more

Brought my old Schwinn into the shop for a new tire and a replacement seat. The front fork was loose and I was going to ask for that to be repaired also. The the service rep fixed the loose fork while I was explaining what the problem was in a matter of 10 seconds (loose nut), of course at no extra charge. I also like that he didn't try and upsell at all for a more expensive bike seat. Very reasonably priced despite being surrounded by a some hardcore and expensive bike arrays. They have my business for as long as I'm living in Brooklyn. read more

Been meaning to write a review. Came in to get my bike serviced after four years of it sitting around and they were fantastic. Incredible pricing, amazing employees, just great all around. I've found my bike shop after living in NYC for 9 years. Cannot recommend enough. read more

Had a great experience with Ride Brooklyn and would highly recommend them to anyone! A much more preferable option than CitiBike. Great service and great staff. read more

I just bought a new bike and decided that one ride to work without a helmet was more than enough for me. While I bought my bike at Bespoke Bicycles (who are rad guys as well), their helmet selection was limited and in the $65+ range. I work just around the corner from Ride Brooklyn, so I decided to pop in and pick up some of the necessities I'd skimped on before. They have a decent selection of helmets with a ride price range (with the cheapest at the time being around $30, with the upper end running $130+). The guy behind the counter was friendly and helpful without being overbearing, and had good knowledge of the stock. I didn't have too many questions, but I like when I ask if a shop has a certain variable of an item, the staff can answer yes or no fairly confidently. Since the sun falls out of the sky completely by late afternoon these days, I decided it was prudent to pick up some lights while I was at it. The same gentleman showed me a few of the options, and when I asked for a product that he thought was a happy medium of quality and price, he showed me a set of Knog strobe lights that were exactly what I needed. I didn't feel pressured or up-sold on anything I didn't need, which is super important to me as a baby biker. I won't be taking my bike here for repairs, but the only reason for that is because Bespoke has a warranty on any bikes they sell. I'm very happy knowing that I now have a trustworthy shop for my biking needs close to work, as well as close to home. read more

Most highly recommended!! I went here bc they were local seller for Blix electric bike (also highly recommended). Staff are friendly, knowledgeable, competent, reliable. Have been to the Bergen St. and Williamsburg locations for minor service (brake adjustment) and everyone is top-notch. read more

My GF and I were bike shopping. This place was great. Really helpful staff and they went out of their way to make sure we had every concern addressed. Great place to go if you are new to the bike buying process and if you have a lot of questions. Sadly we bought our bikes at another shop because we liked the Trek bikes better and Ride didn't carry them. Sorry Ride. You are my destination for assecs and when I am ready to upgrade to a Cannondale. read more

Fantastic experience here! I had accidentally booked one of my family's bikes for the wrong day and the young Asian staff member (sorry I didn't catch your name) was super helpful getting it straightened out. He took time to go over our family route plans and made some great recommendations for my solo excursion into Manhattan. I would highly recommend this shop to anyone considering a rental bike in Brooklyn. Also just want to say, don't be intimidated by riding in the city. The bike routes are really well marked and there are lots of options for "path riding" away from cars as well. The absolutely best way to see the city! Thanks so much for your excellent service! read more

Ride Brooklyn is an absolute treasure in our neighborhood. Super nice team; no bike snobbery at all; have actually convinced me to not buy things as often as the opposite; very fast and reliable on the repairs and tune-ups; stands behind their products and work if there are issues. So glad they are here! read more

If Dixon's is the affable but slow moving grandfather of Park Slope bike shops, and R&A is the sullen, cranky uncle, then Ride Brooklyn is the hip younger brother. The shop is bright, clean, and inviting, tucked away just south of Atlantic Avenue, and the staff seemed friendly and patient when I stopped in the other day. Prices are fairly standard (MSRPish), which is nice considering how far some of the specialty shops in the City try to jack theirs up (ahem, Trackstar). It has a decently wide selection, though its schizophrenic business model (bikes, skateboards, and I think I even spied some snowboarding gear) means that they may not have everything you're searching for. One definite plus of the place, though, is the staff. Even though they didn't have the specific tire I was looking for, they offered to take my name and number down and look up how much it would be to order it for me. The presence of fixie gear leads me to believe that the place will do bustling business once word gets out that a new trade outpost has opened up along The Great Hipster Silk Route that stretches from Williamsburg to Red Hook, so here's to hoping the Ride Brooklyn stays in business and can become my regular neighborhood shop. read more

Not sure why they get such rave reviews. They do good work but I've never met a more aloof bunch in my life--all 5 of the folks I had to deal with were as cold as ice; the rest did their best to ignore me. They appear to have zero focus on customer service, including forgetting to call as promised. Will not go back. read more

Super nice guys...very informative on the world of biking. Free air...good laughs and a world of selections for your gear needs. read more

Ride Brooklyn - Bike Rentals Near Me - Brooklyn, New York

Went for a complete tune up on any old bike. Maury was extremely helpful, attentive and informative. He even diagnosed an issue with my son's bike (via a pic) and came out to help me attach my bike rack. I mentioned being eager to start riding and the work was done by the next morning. Mt read more

Good bike and help getting set up

Ride Brooklyn has become my go-to LBS during the pandemic and they have been helpful and responsive for everything I need! Bought by bike there in June, been getting some service there which has been incredibly smooth and efficient when I make an appointment. I recently got a Guru fit with Alex and he fixed my wonky left knee, highly recommend his services! read more

I recently got my first ever bike fit with Alex and I can't recommend it enough. Not only is getting a fit crucial to performance and comfort on a bike, Alex's ability to articulate where improvements can be made was truly enlightening. I walked away having a better understanding of my own fit and how we interact with a bikes (oh and not to mention my ride is far far more comfortable now). The whole staff was super welcoming and made the experience 10/10. Will definitely be back to ride BK for my next service/repair/fit. read more

I have been here a few times looking at bikes and equipment and both the owner and the employee with the Surly bike were very helpful each of those times. Though I ended up not buying my bike here and going with a friends old bike, rest assured I will buy future equipment here. For instance today after calling and finding out they had a specific lock I was looking for. I rode my bike over, but just as I got there they had locked the door to close for the night. fortunately they let me in, I purchased my lock and all was well. read more

LOVE RIDE BROOKLYN!!! My family has been going there for years and we're so happy they are in the neighborhood. The staff is knowledgeable and helpful. With all their great advice, you never feel the pressure of an "up sell." Best of all, since I have a kid who refuses to stop growing, their trade in policy can't be beat! read more

I don't know where to start with Ride Brooklyn. Perhaps an adequate summary would be that they seem to be friendly enough when you come in asking for air or asking them to repair your bike and you're willing to let them sell you whatever they want, but if you're looking for help or parts so you can do your own work.... well.... read on for the full story. I went in a few weeks ago, had a bad experience and wrote a negative review. Then I thought about it some more, started to worry that I overreacted, and took the review down. I went in again this morning and had ANOTHER bad experience. In total, I've had four non-positive experiences with two of them being quite negative. I think this establishes enough of a pattern that I'm comfortable with putting it down in a review. Experience #1: Meh I went in looking for a specific tool. They didn't have it. They spent 5 or 10 minutes trying to sell me on a different tool that was similar, but not what I wanted. I had done my research, and I knew what I wanted. I only came to the store to give my business to a local small business owner instead of Amazon. I didn't appreciate them trying to sell me on something I didn't want. Experience #2: Bad I went in with a very specific need. I needed a chain pin for my shimano chain so I could remove it for a thorough cleaning and reinstall it. To keep this review as brief as possible, they sold me the wrong size pin. This set off a really annoying "chain" reaction (HA!), since I didn't realize that it was the wrong size until my chain was off, which meant that I had to ride the subway to work for 3 days until I could get the proper size. This wasn't a huge deal in the grand scheme of things, but it seems kind of ridiculous that a bike repair shop would make such a basic mistake. I didn't even look at the pin until I was ready to use it (because I trusted them to give me the right size), but even a cursory examination made it obvious that it wasn't the correct size. Experience #3: Meh I returned the pin. The return was relatively painless, but I would have liked some acknowledgment that they sold me the wrong size. The man helping me seemed annoyed that I had the audacity to return something even though it was the shop's fault. Experience #4: Bad I'm switching tire sizes on my touring bike. The tires I have are more suited to long distance touring than city commuting, so I wanted to go with a tire that was a little narrower and much lighter. I purchased the tires, but realized that I forgot to buy tubes. So I went on down to Ride Brooklyn. Not only did they not have the correct size, but the associate went to great lengths to try to convince me that a too-small tube was actually the correct size. When I objected, he turned condescending and tried to tell me how little I knew about bikes and tire sizing. Come on guys. Not Cool. So that's it. I kept going back to Ride Brooklyn because I think that neighborhood bike shops are important and I would like to support them even if things are a little more expensive there. But my patience has wore thin since I was given the wrong part once and encouraged to buy things other than what I needed two other times. My bike is important to me. Everything I do is done after careful research, and I don't appreciate sales associates who are more concerned with making sales than ensuring that I get exactly what I am looking for. I think I'm just about done with Ride Brooklyn. But if you need a simple repair or if you're not sure what you're looking for and want the store associates to make the decisions for you this store will likely meet all of your needs. read more

Andrew is the man. I sheepishly walked in not knowing exactly why I was there, just that I was having knee pain and I was pretty sure my bike hadn't been tuned up in years. Andrew was super welcoming and helped calm my nerves, introducing me to Ricky telling me my bike was in good hands. Then he fit me for my bike (turns out it was out of alignment!) and sent me on my way. Within a few hours I got a call from Ricky and I picked up a cleaner and safer version of my bike. They did an incredible job. The service here is amazing, I trust them completely. Plus these guys are just great to be around. When I knew I needed to come back for supplies I was looking forward to visiting Ride Brooklyn! read more

Came in for a bike rental for an afternoon ride through Prospect Park. It was relatively busy when we came in, but the staff was still attentive and informative. They took time fitting us to the bikes and making sure everything was perfect for us. They made sure to give us thorough instructions on how to use the bikes, the safest way to get to Prospect Park by bike, and more. Great customer experience. read more

Totally scammed me on an online purchase and awful customer service. Got a great deal closeout 2-year old helmet model they had in stock in one color and size. They took my money, sent me a confirmation, and then a day later said that they didn't want to sell it to me because it shouldn't have been that price, but that I could pay them more than 5x what it was advertised for if I still wanted it! Completely unreasonable and rude in their interactions and then ultimately stopped answering my questions altogether. read more