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Ride Brooklyn

4.3 (271 reviews)
Closed 11:00 am - 7:00 pm
Updated 3 months ago

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Services - Ride Brooklyn

Bike repair and maintenance

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Reviews With Photos

Matthew L.

So I went out for a ride today and stopped at ride Brooklyn to pick up a lock, kickstand and a lock. Due to covid-19 only three customers were allowed in the store. After about 20 all customers left, I was still standing outside the store, were a gentleman came by looking for a cargo net. Immediately the gentleman was let inside the store getting helped as I still remained outside. I was clearly trying to make a purchase from this place since it's my local bike shop. But after today's service where I had to be serviced outside , I definitely will not be a customer here again.

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7 years ago

Great bike shop! Reasonably priced for repairs and adjustments. The staff are both knowledgeable and friendly.

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4 years ago

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9 years ago

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7 years ago

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7 years ago

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7 years ago

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16 years ago

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17 years ago

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7 years ago

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14 years ago

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15 years ago

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14 years ago

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15 years ago

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16 years ago

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16 years ago

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16 years ago

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5 years ago

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12 years ago

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12 years ago

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15 years ago

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7 years ago

Good bike and help getting set up

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5 years ago

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5 years ago

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8 years ago

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13 years ago

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10 years ago

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10 years ago

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5 years ago

Business owner information

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Peter K.

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8 years ago

Super friendly and helpful staff. Extending rental was effortless. I'll be back!

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10 years ago

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8 years ago

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9 years ago

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12 years ago

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9 years ago

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Page 2 of 7

Ride Brooklyn Reviews in Other Languages

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Review Highlights - Ride Brooklyn

Staff was super helpful in arranging pick up and calling to let me know when the work was done.

Mentioned in 14 reviews

Read more highlights

R&A Cycles

R&A Cycles

(291 reviews)

$$$$

Park Slope

Writing a review for a road bike I purchased a few years ago from R&A -- like the reviews note, the…read moreservice is fairly gruff/rude -- however, they were the only store that had the road bike I wanted in stock so purchased. I was all set to purchase, but the mechanic (I believe Luis) had me get on the bike and said I needed to size down. He then did an impromptu fit to get everything dialed in. 3 years later, the bike rides like a dream and is a perfect fit and has brought me years of enjoyment.

My client and I have had a few conversations with RA trying to figure out his next super bike and…read morearound every corner we were disrespected and insulted which is surprising when we are looking at dropping over $20,000 on a bicycle. Unfortunately, for one of his builds, I did use them to get some components that I couldn't source other places and around every corner they drop the ball. We were not notified that parts were on backorder, even though it said when I ordered that they were in stock and would ship within a few days. Another part they ordered the wrong size and along this process, they never let us know what was going on. I had to call to find out why I hadn't received something in a couple weeks and then again to figure out where his stem was. They never returned our calls, which meant I had to take extra time out of my day to call back numerous times. It is unfortunate that they are such a large distributor of Colnago bikes. There's no way I'm going to support this place again. They don't deserve my money and I'm upset about the thousands of dollars I've spent there thus far. It won't happen again.

Roy's Sheepshead Cycle

Roy's Sheepshead Cycle

(247 reviews)

$$

Brighton Beach, Gravesend

It's rather sad that when I receive honest, fairly-priced, quality service, it surprises me because…read moreit has become so uncommon. I read numerous reviews praising this shop not only for their excellent service but also for their honorable business practices. Today, I had the pleasure of confirming that every one of those kind words were true in those reviews with the assistance of Sean. As a new rider with limited knowledge about my bike's needs, I made it clear to Sean that I didn't know bikes and told him to do whatever he thought was best. He could have taken advantage of my inexperience and charged me for unnecessary services, but instead, he walked me through exactly what my bike needed and what it didn't. He charged me a very very fair price to fix it right there on the spot. Thank you, Sean, and the team, for reminding me what great service feels like.

I've been going to this shop on and off for years and recently decided to give it another shot,…read morehoping things had improved. Unfortunately, the experience has been consistently disappointing. While a few staff members have been friendly, there's been a recurring pattern of dismissive and somewhat condescending behavior across multiple visits. Questions and concerns often felt brushed off, and explanations of services -- like what a "free tune-up" actually includes -- were vague or incomplete. There were also several instances where the work itself didn't inspire confidence. A computer mount was left spinning despite being told it was secure, and on another visit, a mechanic refused to use carbon paste on a mount, which didn't feel appropriate for the component involved. What's most concerning is that this wasn't a one-off experience -- it's been a pattern over time. When communication and attention to detail are lacking, it starts to impact both safety and trust, especially on longer rides. Update (Jan 2026): I later found out that a tubeless setup I paid for had barely any sealant in the tires, which explains why a flat wouldn't seal. Another shop had to fix it. At this point, I've decided to take my business elsewhere. I'd recommend double-checking any work before leaving.

Rajel's Electric Bike & Bicycle Repair - Rajel's sells and repair bikes.

Rajel's Electric Bike & Bicycle Repair

(18 reviews)

$$

Bushwick

These people are rude as hell for no reason. I came in to get my bike fixed and they had an…read moreattitude from the jump.. relax bro-_- it's every time I've come in here too

I've been here twice, and both times felt like I was overcharged for shoddy works…read more I have an ebike and a lot of the LBS won't touch it (even to fix a flat). Heard that these guys do so I brought my bike here on Sat to get the brakes fixed, wheel trued and some screws tightened. Gave me a $60 quote and an hour wait. Cool, I left the bike there and took a walk to get some money (cash only). 10 minutes after I'd left (15 since I dropped off the bike), got a call saying they were done. Ok, so maybe they're really really good? Well, brakes are fine, wheel not any better, and screws def not tightened. Meh. Got a flat tire Monday night (2 days after my 'tune-up', go figure). Was told $20 and 10-minute wait. Fine. I waited outside for at least 20 minutes. They brought my bike out. Charged me $25. Whatever, it was cold and I needed to get home. Hopped on the bike and started pedaling. Rear wheel locked up. Took another 5 to fix their mistake. Alright. Time to go home. A few blocks down the road, rear fender got loose and started to rattle everytime I hit a bump. And the best part of it? My 8-speed IGH only goes up to 6 now. I agree with the other reviewer. They're definitely taking advantage of people just because they're licensed (?) to work with motorized bikes. Stay away.

Ride Brooklyn - bikerentals - Updated May 2026

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