Great bike shop! Reasonably priced for repairs and adjustments. The staff are both knowledgeable and friendly.

When you take your bike in for work, normal legit bike shops write up an order that itemizes everything before you leave them your bike. This place will take your bike in for service and not write up a receipt of costs for services and parts before you leave. When you come back, they are charging your for work and parts you did not request and labor costs that are ridiculous. I was charged 10 dollars for someone to take off the hand grips and slide in new one in in less than 2 minutes (which I witnessed). Overpriced and dishonest practices! read more

Pros: Near a lot of trains, lots of bike rental options. Cons: Expensive and poor service. Traveled 40 minutes to get here, ready to rent a bike. I knew the prices and just needed to find an associate to assist me. The place seemed understaffed. I waited and waited and finally a man showed me to the tablet to check out a bike. I wanted to pay in cash but this seemed to be a problem. I questioned why a credit card was needed and expressed that I found that odd. The white bearded man, dirty blond hair, commented to another customer his contempt for assisting me. In the end, I decided not to spend the $40 on the bike rental and go elsewhere where customer service is taken seriously. read more

Been meaning to write a review. Came in to get my bike serviced after four years of it sitting around and they were fantastic. Incredible pricing, amazing employees, just great all around. I've found my bike shop after living in NYC for 9 years. Cannot recommend enough. read more

Had a great experience with Ride Brooklyn and would highly recommend them to anyone! A much more preferable option than CitiBike. Great service and great staff. read more

Most highly recommended!! I went here bc they were local seller for Blix electric bike (also highly recommended). Staff are friendly, knowledgeable, competent, reliable. Have been to the Bergen St. and Williamsburg locations for minor service (brake adjustment) and everyone is top-notch. read more

I cannot say enough good things about this shop. They ordered a big-ticket item for me which they didn't carry. As in, researched it, opened an account with the manufacturer, ordered it, and now carry a small line of the product. I was SO STOKED to help out a local business in the first place and am more stoked that they went out of their way to help me out - and they now carry similar stuff and accessories. ROCK. After miserable tune-ups, repairs, and generally having given up on bike shops in NYC, we found Jess and Pete's fabulous shop. Pete is the real deal; his mechanics are down to earth, knowledgeable, and precise. We will NOT go anywhere else. They do meticulous repair work for all sorts of bikes, from your average commuter to high-end rides. They're responsive to suggestions and look to find unserved niches as well. So yeah, again, I cannot not not say enough good things about Ride Brooklyn. Don't bother with the other guys. read more

The first time I visited the store my out of town friend rented a bike for the day, and the staff was so helpful and not at all pretentious unlike many other bike shops around town, so I had to come back again. I love that they will just chill with you and answer your questions as if you're sitting back, drinking a beer and talking about riding. You can tell they enjoy what they do. They don't have a ton of room in the shop, but have used every square inch possible. The second time I came to the shop, I was there to have them take a listen to a noise my bike was making. They were incredibly helpful and funny. They even recommended a coffee shop around the corner since I came to the shop before my first cup of coffee. I will definitely be back soon...especially since they sell snowboarding gear too - a perfect combination if you ask me. read more

Fantastic experience here! I had accidentally booked one of my family's bikes for the wrong day and the young Asian staff member (sorry I didn't catch your name) was super helpful getting it straightened out. He took time to go over our family route plans and made some great recommendations for my solo excursion into Manhattan. I would highly recommend this shop to anyone considering a rental bike in Brooklyn. Also just want to say, don't be intimidated by riding in the city. The bike routes are really well marked and there are lots of options for "path riding" away from cars as well. The absolutely best way to see the city! Thanks so much for your excellent service! read more

Oh Ride Brooklyn - I can't even express in words how great you are. The mechanics are top notch (the small framed girl with big framed glasses and giant quads in particular is pretty bad ass), like seriously almost like surgeons when it comes to diagnosing and fixing issues with your bike - and so cool and modest and will NEVER overcharge... if anything they could charge more, but usually give you a deal on labor after buying parts. I was having shifting problems that any other shop would have just adjusted my cable tension and limit screws to fix - not a big deal... but when I told her that I kept having these problems despite my husband adjusting my cable tension and limit screws, she looked into it further (after saying "you play mechanic, you pay mechanic" haha BURN!)... she ran through all my gears, adjusted, ran through all my gears, adjusted again, scratched her head a little, and then meticulously pulled part of a cable out - FRAYED! Turns out, the dudes at the last bike shop I took it to, to install my new handlebars, shoved my beautiful Gore Pro cables in the housing and screwed it up! She sold me a comparable new cable for way less than buying a whole new set of Gore Pro, and installed it for free. An hour and only $30 later and my bike was good as new, shifting perfectly. Same mechanic also found a CRAZY issue with my husband's bottom bracket - he had had it built at a very high end shop and they didn't have the correct adapter so they just screwed a similar one on very tight - after a few hundred miles, the thing was wobbling and he couldn't figure out what was wrong. TA DA the surgeon saves the day, AGAIN! Jesus, I flipping love these guys so much. read more

One of my 2 all time favorite bike NYC bike stores Always have what I need, always helpful. Staff are friendly, answer basic questions, know what they are talking about. Other bike stores - you know who you are - why do you just try to sell me stuff I don't need? Fantastic. read more

This is the best Shop I have found in the Prospect Park area. Selection and diversity are outstanding, even compared to a large corporate store like EMS. Prices are competitive. Most inexpensive tune up in the area (at least during their fall special). I have not bought a bike, so I cannot speak to these prices, but their gear is not overpriced and they have clearance sales. Staff is friendly and knowledgable. I have not gotten any hints of hipster-superiority complex from anyone; so keep it up! Great local shop with some fun cafes and a book store nearby. Make this a stop for your biking needs! read more

Great store. Great selection reasonably priced but it is the service that makes the difference. I am not an experienced cyclist and every time I've been treated with just the right amount of "you might not know this but . . ." or "you might also want to consider this . . ." Not overbearing but informative and helpful. I had them tune up my bike last week and I returned today thinking that they had overlooked one problem - trueing the front wheel. Of course, they hadn't - the problem with one of the front brake shoes rubbing the wheel was my fault and not theirs. But still they fixed it right away, for free, and the guy who did it, Casey, couldn't have been nicer about it. This is the place to bring your bike in the Slope. read more

Strongly recommend this shop. Fair prices, excellent service. The mechanics there are very knowledgeable. I went in one week for a tune up and returned the following week for some fine tuning which they did for free. Pete is really helpful with finding the right products and Minori is a wizard with a wrench. They treated me great from the moment I walked in there, even though the place was packed with Sunday shoppers. I only wish I knew about them before and had bought my bike there -- they deserve the business. read more

After having attempted to deal with R&A, pretty much any bike shop (or for that matter, hominid) would have seemed angelic by comparison, but even among the friendly & helpful categories these guys stand out. You might have to wait to get some attention on a bustling weekend afternoon, but that's because they'll actually take their time to answer every stupid noob question (please don't ask me how I know this) without ever talking down to you or trying to cheat or upsell you. More than that there's just a good vibe about the place that makes you want to go back. read more

Today, Ride Brooklyn cured my newbie fear of Brooklyn bike shops. Staff was totally helpful, answered my Bike Owner 101 questions sans 'tude, and gave some great recommendations. After some less-than-fuzzy experiences at other shops in the neighborhood, this is my new go-to place. ... and one of these days I'll return the favor and buy that heartbreakingly-beautiful Electra Ticino in the back room ... fingers crossed. read more

This is a great shop! I bought a new bike from bikesdirect.com and wanted to have the handlebars and pedals swapped out for something more casual-rider-friendly so I called Ride Brooklyn to ask if they could do it. The guy I spoke to on the phone was really friendly and helpful, answered all my questions and told me I could bring the bike in any time. When I got there, he was kind enough to walk me around the shop and help me pick out new parts for my bike that would be best for me, remaining totally friendly, helpful, and patient the entire time. It was so refreshing to have such a positive service experience, especially in a bike shop, since so many are reputed to be super snobby and rude. AND he was helping me with a bike that I didn't even purchase in their store. I dropped my bike off in the back for the mechanics (I decided to get a tune-up too for $49) who were also really attentive and asked if I needed any assistance. So, yeah. Great shop with tons of bikes & accessories, super friendly, helpful staff, and conveniently located. That's as good as it gets. read more

If you are shopping for a bike in Brooklyn, go here. What you'll find is friendly and knowledgeable staff who are eager to help, welcome you whenever you find yourself in the store, and give you biking tips to keep you rolling. You'll get two free tuneups in the first year with your purchase, and virtually unlimited attention to your vehicle if you have any problems. In a world where bicycle shop employees seem to be hired on their ability to be rude, insulting or simply indifferent, this place is an oasis of great service. read more

Ride Brooklyn is an absolute treasure in our neighborhood. Super nice team; no bike snobbery at all; have actually convinced me to not buy things as often as the opposite; very fast and reliable on the repairs and tune-ups; stands behind their products and work if there are issues. So glad they are here! read more

When was the last time you heard the words "are you being helped?" in a bike shop? Well I heard it over and over here. The solved my problem with persistent flats (cut sidewall from riding on a low tire) and found me a bunch of new tires to choose from and readjusted my rear breaks. But the real shining was done while I waited. I watched them rent out a few bikes, help a little girl find a bike that wasn't too girly, fix a skateboard, and say "are you being helped?" and "I will be right with you" countless times. I like this place for repairs. Not sure about tuneups or anything else. Except I saw some really nice handlebar tape that I now really want.... read more

This place deserves to be the highest-rated bike shop in the neighborhood. Very helpful and friendly staff. read more

Went in with flats, with my never-tuned-up fixie. Grabbing my bike promptly, the older mechanic also did necessary alignments, pumped tyres to ideal pressure, and even installed & adjusted the emergency front-brake (the bike being a fixie i had been neglecting the latter) and saw to it that i was only charged for the tubes and labor for changing tubes, viz. around 25 $ (even though installing & adjusting a brake alone is a lot more labor than what I was charged for ). I ended up buying an extra-security chain and consumables, which were also quite reasonably priced. I'm grateful and def coming back. read more

This place is great, I bought I great bike from them I have been riding for over a month now. Great service and not to bad on price! Great place for a newbie bike rider to start riding! read more

Good bike and help getting set up

Ride Brooklyn has become my go-to LBS during the pandemic and they have been helpful and responsive for everything I need! Bought by bike there in June, been getting some service there which has been incredibly smooth and efficient when I make an appointment. I recently got a Guru fit with Alex and he fixed my wonky left knee, highly recommend his services! read more

I recently got my first ever bike fit with Alex and I can't recommend it enough. Not only is getting a fit crucial to performance and comfort on a bike, Alex's ability to articulate where improvements can be made was truly enlightening. I walked away having a better understanding of my own fit and how we interact with a bikes (oh and not to mention my ride is far far more comfortable now). The whole staff was super welcoming and made the experience 10/10. Will definitely be back to ride BK for my next service/repair/fit. read more

LOVE RIDE BROOKLYN!!! My family has been going there for years and we're so happy they are in the neighborhood. The staff is knowledgeable and helpful. With all their great advice, you never feel the pressure of an "up sell." Best of all, since I have a kid who refuses to stop growing, their trade in policy can't be beat! read more

Andrew is the man. I sheepishly walked in not knowing exactly why I was there, just that I was having knee pain and I was pretty sure my bike hadn't been tuned up in years. Andrew was super welcoming and helped calm my nerves, introducing me to Ricky telling me my bike was in good hands. Then he fit me for my bike (turns out it was out of alignment!) and sent me on my way. Within a few hours I got a call from Ricky and I picked up a cleaner and safer version of my bike. They did an incredible job. The service here is amazing, I trust them completely. Plus these guys are just great to be around. When I knew I needed to come back for supplies I was looking forward to visiting Ride Brooklyn! read more

As a newbie biker, I felt a little intimidated going in to Ride Brooklyn. Once I got inside, I relaxed a bit. The atmosphere there does that to you. For you runners, it's basically like the biking version of JackRabbit. I didn't catch the guy's name who helped me, but he was super helpful. I told him I didn't want to spend too much, and he immediately started showing me the best options on the lower end of pricing. After a test ride and deciding on a bike, he started showing me accessories (helmet, lights, locks) also within my price range. He was helpful, knowledgeable, but not pushy, and definitely never tried to upsell. I was nervous that this was going to be the kind of place filled with biking snobs who try to push top of the line stuff and talk only in technical biking terms, but it was the total opposite, and I'm really happy I decided to come here. read more

What a wonderful place! I've been here twice, once when I lived in New York, and the second just last week on a visit back to town. These guys are so incredibly great. Rentals are very affordable, bikes are beautiful and work great, and the customer service is perfect. Smooth experience both times and we will definitely be renting from here again! read more

Ride Brooklyn - Bike Rentals Near Me - Brooklyn, New York

Brought my old Schwinn into the shop for a new tire and a replacement seat. The front fork was loose and I was going to ask for that to be repaired also. The the service rep fixed the loose fork while I was explaining what the problem was in a matter of 10 seconds (loose nut), of course at no extra charge. I also like that he didn't try and upsell at all for a more expensive bike seat. Very reasonably priced despite being surrounded by a some hardcore and expensive bike arrays. They have my business for as long as I'm living in Brooklyn. read more

Totally scammed me on an online purchase and awful customer service. Got a great deal closeout 2-year old helmet model they had in stock in one color and size. They took my money, sent me a confirmation, and then a day later said that they didn't want to sell it to me because it shouldn't have been that price, but that I could pay them more than 5x what it was advertised for if I still wanted it! Completely unreasonable and rude in their interactions and then ultimately stopped answering my questions altogether. read more

Super friendly and helpful staff. Extending rental was effortless. I'll be back!

Came in for a bike rental for an afternoon ride through Prospect Park. It was relatively busy when we came in, but the staff was still attentive and informative. They took time fitting us to the bikes and making sure everything was perfect for us. They made sure to give us thorough instructions on how to use the bikes, the safest way to get to Prospect Park by bike, and more. Great customer experience. read more

I just bought a new bike and decided that one ride to work without a helmet was more than enough for me. While I bought my bike at Bespoke Bicycles (who are rad guys as well), their helmet selection was limited and in the $65+ range. I work just around the corner from Ride Brooklyn, so I decided to pop in and pick up some of the necessities I'd skimped on before. They have a decent selection of helmets with a ride price range (with the cheapest at the time being around $30, with the upper end running $130+). The guy behind the counter was friendly and helpful without being overbearing, and had good knowledge of the stock. I didn't have too many questions, but I like when I ask if a shop has a certain variable of an item, the staff can answer yes or no fairly confidently. Since the sun falls out of the sky completely by late afternoon these days, I decided it was prudent to pick up some lights while I was at it. The same gentleman showed me a few of the options, and when I asked for a product that he thought was a happy medium of quality and price, he showed me a set of Knog strobe lights that were exactly what I needed. I didn't feel pressured or up-sold on anything I didn't need, which is super important to me as a baby biker. I won't be taking my bike here for repairs, but the only reason for that is because Bespoke has a warranty on any bikes they sell. I'm very happy knowing that I now have a trustworthy shop for my biking needs close to work, as well as close to home. read more

The employees at Ride BK were very friendly and helpful. They have lots of materials in the office and were eager to help adjust the seat of my bike and my helmet. A lock and helmet were included in the ticket price. Quick checkout and return process. Functional bike. $40 for eight hours seems like a reasonable price to me. If I need to rent again, I'll be back. read more

I've been into the shop to buy miscellaneous gear over the years and have always had positive experiences. They've got a solid selection, reasonable prices for NYC and the retail staff are usually friendly. However, I recently brought my mountain bike in for a tune-up before heading up to Kingdom Trails and 1) had an unpleasant experience with the mechanic who handled the intake and 2) the problems I pointed out were not addressed satisfactorily. 1) The mechanic was gruff, wouldn't make eye contact with me and seemed bothered when I wanted to know about the details of the tune-up they'd be performing. 2) The biggest reason I brought the bike in for a tune-up was because the front brake was "singing" and providing lots of resistance, which I made abundantly clear to the mechanic. They replaced the axle and claimed that was the source of the problem. However, as soon as I took the bike out of the car in VT, the brake was grabbing again - exactly as it had been. I suspect the issue is a bent rotor and I can't fathom how they would have missed that or why they wouldn't have suggested I replace the current one. The transmission also shifted considerably worse after the tune-up. The chain would skip on the lower gears as soon as I started to dig in while climbing. I'm partially to blame, as I was in a rush when I picked the bike up and didn't really take it for a thorough test ride. However, when you're paying ~$100 for a tune-up, you would hope that the work had already been double-checked. Also, the mechanic didn't inquire about what sort of riding I'd be doing or offer to help set the bike up accordingly. I'll continue to go to the store for gear as needed, but I'm going to seek out a shop that specializes in MTB service in order to rectify the issues mentioned above and for future work. read more

My GF and I were bike shopping. This place was great. Really helpful staff and they went out of their way to make sure we had every concern addressed. Great place to go if you are new to the bike buying process and if you have a lot of questions. Sadly we bought our bikes at another shop because we liked the Trek bikes better and Ride didn't carry them. Sorry Ride. You are my destination for assecs and when I am ready to upgrade to a Cannondale. read more

Everyone that works here is super friendly and they have great customer service! Bought a bike here a few years ago and I always go back to have it serviced. I'll stop by every now and then with little issues (squeaky breaks and such) and they help fix it without charging me. I tell all my friends who are looking for bikes to go here! read more

My son and I rented bikes here and the shop was great! Staff were efficient and helpful. One feature I liked is that (if we had planned ahead) we could have reserved a bike online through Spinlister. The rates were reasonable, $7 per hour or $35 per day for the model of bike we chose. We rode through Prospect Park, the took the Ocean Parkway (a separate, dedicated bike path) to Coney Island, approximately 14 miles round trip from the bike shop and this is a highly recommended route! read more

Ride Brooklyn - Ocean Parkway heading to Coney Island, this path starts about 3 miles from the Ride Brooklyn shop. - Bike Rentals Near Me - Brooklyn, New York