My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

Christy and Terry are just amazing people. I love supporting our locals and they are most…read moreDEFINITELY locals! They constantly owe me 3 more minutes because it never takes 10. Ever. LOVE LOVE LOVE them!!!!

10/10 experience! Had to get the emissions test done and this was my 7th stop (other shops didn't…read morehave their Inspector in, or no longer did inspections, or had an incredibly long wait times). I pulled up, got my car in immediately on a Friday morning and was out in 10 minutes! Highly recommend! It's not fancy but it gets the job done. Also, GBR!

Could not possibly recommend more highly! Look no further for guidance and service…read more Have a lightly driven + very well maintained 6-year old Subaru with just 45k miles on it. Subaru Dealership sent a "courtesy video" upselling all kinds of suspension related issues - sway links, tie rods, control arm bushings etc. Quite an upsell ambush with zero clarity on magnitude of issue. Took it over here expecting/willing to pay a lot to have them assess it - but they nicely DROPPED EVERYTHING to come out, crawl under the car in the parking lot, and tell me I shouldn't worry because it's still in great shape, and clued me into what to lookout for. I know where I'll be coming for all future car service going forwards. Truly outstanding stuff - big for trust and awesome communication.

As somebody that is new to Austin, I was very concerned on what shop to go to for my brakes. John…read moreand Justin the owners both took the time to explain what was wrong with my rotors & brake pads and were very quick with Service as well. Honest and Affordable. Highly recommend!!!!!!!!!!

"I cannot thank Tina enough for her incredible help this morning. I have a 2018 Atlas SLE and was…read moreincredibly frustrated after learning that a single burnt-out left low beam headlight meant replacing the entire headlight assembly. Everywhere else quoted me over $1,000, which I simply cannot afford. I came to the Wrench-A-Part on Highway 71 first thing in the morning just hoping for a miracle.Tina was so incredibly nice. She didn't just answer my questions--she actually ran an inventory search, found a match, and insisted on helping me get it sorted out. It is so rare to find anyone who actually gives a crap or is willing to help these days, even when you are paying them. Tina genuinely cared and went completely out of her way for me. She was so kind she almost made me cry tears of relief. Thank you so very much, Tina! You are amazing!"

Easy to deal with by phone. Got a fair price for my salvage vehicle. I would definitely use them…read moreagain.