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    Rick's Cleaners

    2.3 (35 reviews)
    InexpensiveDry Cleaning
    Open 7:00 am - 7:00 pm

    Services - Rick's Cleaners

    Dry cleaning

    Carpet and upholstery stain treatment

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    3 years ago

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    Pete E.

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    6 years ago

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    3 years ago

    Don't go here, customer service is what they lack. Go back on their word and give you attitude like you did something wrong

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    Phoenix Cleaners

    Phoenix Cleaners

    (5 reviews)

    I have used Phoenix ever since Kathy's closed at Balcones and 2222, 2-3 years ago. I was happy…read morewith the pick up and delivery. I was never really all that happy with how the shirts wouldn't be very starched.. But i lived with that and never complained because the service of p/u and del was nice. I went to wear a shirt and found it to have some severe holes in it. I set it to the side. and wore something else that night. THEN a few days later I was pulling out another one and found the same holes on it. Then i wore a shirt yesterday but found a couple of small holes on the collar. not from age but from whatever the other two shirts had. I sent pictures of all these to Phoenix. They claimed I hadn't used them since last august or so. That is entirely true as I have a lot of shirts and i usually wait for their to be many shirts to send in before i do. I just hadn't had a pile yet. Anyway, Phoenix first tried to say i had used someone else since then. That wasn't true. Why would I blame someone else? I hadn't used anyone else. Then they tried to tell me they only have a 30 day warranty period. I was firm about my situation. Then they offered me $80 store credit. I explained to them i can no longer trust them to clean my shirts if they will not take responsibility for the damaged items. I have had my shirts laundered like this since i was in 11th grade in high school. I am in my 60's now. I know how things look when it comes to damage done by the cleaners. Replacement value on these three shorts would be 100, 50 and 50. They refused to give me the credit in any other way except store credit. This is AWFUL customer service. I run two companies. When we screw up....we make it right. Had they credited me the $80 I wouldn't have sent this review. If they send the credit I will remove this review.

    We've been using Phoenix for 18 months now, and they are wonderful. We've never had a problem of…read moreany sort. The staff is courteous and helpful. Gary is friendly, smart, and caring. And always with a smile on his face. And no, this is not a paid ad, and no, Gary is not related.

    Texas Gown Preservation

    Texas Gown Preservation

    (6 reviews)

    Robin did such an amazing job with the entire process and I didn't even have to leave my house. my…read moredress was very dirty from an outdoor reception and had a complex bustle but they were able to make it perfect again If you bought a pricy dress, I highly recommend using them to clean and preserve!

    I am so happy I found Robin and her wonderful business on Google! It was…read moreSo easy to make an appointment. Her shop is in Lakeway and in addition to cleaning and preserving, she has an off the rack dress shop with dresses coming from California! We eloped in Croatia in September 2024 and I hadn't done anything with my beautiful, intricately laced gown since because I'm terrible :) I wanted my younger sister to be able to use the veil so I wanted to ensure this was properly cleaned and cared for. Upon arrival, we looked at photos and she explained the process and options. This is 100% not the most cost effective way to clean the dress but if you want it beautifully, efficiently, and craft-fully cared for- Robin is your girl! We did some texting regarding the embroidery but I gave her my dress and veil and 7 weeks later - I picked her up in a gorgeous museum quality box and wrapping with gloves to handle. The embroidery was extra but SO worth it as you can see. Her partners are amazing - the stitch work is absolutely phenomenal. I would happily do the process over again! Robin is so passionate, intelligent, comforting, and a master in the wedding industry here in greater Austin! Thank you Robin!!

    Rick's Cleaners - dryclean - Updated May 2026

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