can't tell you how much the online system is a drag. 20% service charge and you do all the work. surprised they don't ask you to do the dishes too read more

Great view, great food & great staff! Definitely a must when visiting Naples! With outdoor seating and weekly entertainment, it's a great spot to be any night of the week. One of my favorites spots in Maine. read more

WORST LOBSTER ROLL. I have had lobster rolls my whole life and I've never had anything dryer or more flavorless in my life. It gets worse. Server was not attentive. It took over 20 minutes to get a drink at the bar while waiting for a table. Bartender was clearly ignoring patrons. During the handoff of my lobster roll, a glass of water was spilt and no assistance was offered. I used dirty napkins to wipe it off. Cajun wings had no flavor. Cold chowder. No croutons on a chicken Caesar salad. No second drinks were offered. And it took us to get up from the table to get our check after waiting for 15 minutes for our waitress to return. I work in the industry. I know how a busy restaurant can feel to all staff. But the food quality alone sent us away miserable. read more

I drive through the causeway quite often, thought I would give Rick's café a shot, it always looks busy, the door was open so we went in only to have the host tell us the restaurants not open yet, and to come back. So we walked out the door looking at our cell phones to see what time it is, and it was 4 minutes before opening time. Seriously?!?, I almost said forget it and didn't go back, however I stood outside the door for three to four minutes with an elderly couple who was told the same thing. I walked back in because I was hungry, but now I was feeling a little annoyed by the hosts lack of appreciation for the restaurant's patrons. I asked to sit outside on the patio by the sidewalk, the host put us out on the patio "we were the only people on the patio at that moment" and the host sat us right outside the door leading to the patio away from the desirable sections near the sidewalk looking out over the lake "long lake" and the host quickly ran off. I didn't want to be rude and move myself "though I should have" so I went back in the restaurant looking for the host, though the host was nowhere to be found, so I asked one of the waitresses if she would mind if my guest and I moved to the tables near the sidewalk / road to enjoy the view, we were met with rolling eyes and the feeling we were a total annoyance. A few minutes later the host came out and asked us to move back, I thought it was a joke, "we were the only two people out on the patio" but the host said we were messing up the seating for the waitress. I told him politely "I am a paying customer, you should be working hard to please me first, and the staff second." The host said nothing and walked off without another word. No exaggeration, 25 MINUTES later the waitress came over to get our drink order just as we were about to say forget it again for the second time, and treated us again as if we were a total annoyance when we said we would like to order our meals along with our drink order. The food came our rather quickly, however my burger had canned mushrooms on it and not the sautéed mushrooms the menu described for an extra $1.00 add-on topping. My cheese was American cheese, though I asked for white cheddar. The burger was well done when I asked for medium rare, and my bun was disgusting, tasted like old buns off of a Super Walmart bakery shelve marked down as managers special, untoasted, very dry, and sponge like. The french-fries tasted pretty good, were crispy with good flavor, my lemonade was mostly all ice. My guest got a turkey club sandwich with french-fries, I was told it was flavorful and good, the margarita was "OK" but nothing special, tasted like a pre-mixed drink. We got the artichoke dip in a bread bowl with corn chips as an appetizer, the artichoke dip was room temperature, and not hot and melted as it should have been. The corn chips were mostly crumbs like you would find in the bottom of the bag and tasted like cheap quality chips, not restaurant style most expect to be served when going out to eat, I've had better corn chips from a gas station at 1:00 am in the morning. I had a hard time coming to terms paying $60.00 plus tip for a kind of crappy meal, and poor service. ** AVOID, that's just one man's opinion.. read more

My husband and 4 year old son recently visited this area. We chose Ricks from asking a few locals for a referral and using Yelp, which I should have trusted from the start......The fact that it was so crowded fooled me into believing it was a good dining establishment. The service was below average, as if the wait staff didn't even know their own menu. When asked what was popular, good, and specialties, etc. she recommended the quesadilla. The PLATE was so hot, I burnt my finger badly, and the inside of the quesadilla had shredded, but UNMELTED cheese! So, the cook took a lazy approach and clearly stuck the entire plate under a broiler! The waitress even called him out on it...... Our Tuna sandwich was ALL bread, no flavor. I had to order more sauce to make it have flavor. Went BACK to give it a second chance! YES WE DID!....two nights later. Not worth complaining any further....great atmosphere for a drink and that is IT. read more

OK...this restaurant is all about location, location, location. It's across the street from Long Lake. You can sit outside over-looking Rt 302 and watch the traffic/llocals/tourists drive by. The food is average... Had high hopes for my annual strawberry daiquiri yesterday, convinced our guest to get one, too. They were watered-down (disappoints and embarrassed). read more

Good for lunch, not as much for dinner. Standard bar food with random Mexican and seafood dishes as well. The buffalo wings are pretty good and very spicy. read more

If you're looking for strictly drinking & live entertainment, this place is it. Don't bother with the food.

Overpriced and over hyped. We started off with two frozen drinks, a piña colada and a razzbaretto. Drinks were good! Nice in the heat. However... The food left a lot to be desired. We got a Blooming onion as an app - it wasn't cooked through (still wet batter) and it was hard to peel off (not cut enough). For our entrees, I had the special which was a grilled chicken pesto sandwich - with American cheese and lettuce? Again. Left a lot to be desired. My boyfriend had a Cajun shrimp and bacon wrap. He rated it a 2/5. I would only come back for the drinks. Also it smelled like vomit. read more

Wife and I split a Caesar salad and fish and chips, and each had a cocktail. Cocktails were ok at best. The food was good, with good portions. What they did, though, was bring everything out at once. I HATE that! Made us feel rushed. read more

We came in for a late lunch/early dinner, hoping for a "taste of Maine". We order two Maine Beer company beers and jerk chicken wings after looking over the menu and seeing mostly fried seafood. When our wings came out, we ordered another round of beer. Unfortunately, our second round came out before we discovered our wings were burnt to crispy and inedible. We asked them to be returned and to get our check. That's when we discovered our beers were $10 a piece!!! Ridiculous!! The bar/tavern around the corner had the same beer for $1.50 less, better food, better service, and better ambiance. We will never go here again, and recommend a "skip this place" for anyone in the area. We have been married for 15 years, and this is only the second time we have ever sent food back. Both of us worked in the restaurant business and appreciate the hard work that happens in the kitchen and on the floor. This was just unacceptable. read more

Happened to stumble by this place due to lack of options in this area. It did not disappoint us. We started out with local beers (Sebago Hefe) and cocktails which were pretty good. The hummus platter as an appetizer had fresh pita bread which we loved. My friend went with lobster soup in bread bowl, which could have been thicker, but tasted fine. My cajun shrimp & bacon wrap was very spicy, maybe because of Chef Tina's sauce which is no cause for complaint. Even my veggie friend found decent options. The 2nd floor lakeside ambience is great for a sunny Sat afternoon, and we were regaled by live music as well. Service was good. read more

Go to Ricks Cafe for the location - it is so beautiful to look at the sunset and the lake. I have been to Ricks many times and I have no complaints about the food at all, good service too. You always get a huge portion of food, it is very tasteful and cheap too (what's not to like). They serve fast food, which I personally do not prefer, but it is a fine place to go to once in a while. Very relaxing read more

My GF and I met another couple Sat. night. Place was packed. Line coming out the door. Got in line and noticed a small bar with nobody siting at it. We jumped in! Place had a good vibe. lots of energy with the summer crowd. We got some beers and drinks and a couple apps. The food was average. Just judging from what we got. I would go back at a slower time for sitdown meal. Bartenders were good and very busy. It was a good night. read more

Clearly these folks are not going for return customers - stopped by today- we shared a turkey club and onion rings not to save $$& but we're not that hungry- told waitress we were sharing - 2 plates would have been nice- Onion rings were thick and greasy - tourist trap read more

Rick's cafe has outside seating on both the first and second floor. We sat outside on the second floor and the view of Long Lake set the mood. My daiquiri was tasty but weak. The spinach artichoke dip was good but the quesadilla was too cheesey. Service was good as well. read more

My relatives find the seafood here acceptable. Everything I've had has been pretty dismal, including nachos, and my kids won't even eat the mac and cheese. The service is perfectly acceptable--very good, even. And the kids like getting a frisbee with their meal. But all in all I'd rather eat at home. read more

This place is a tourist trap. It's always busy so they must be doing something right but I have yet to figure it out...I heard the nachos are their best item so I tried them on a positive note they are huge but it's basically a bag of chips dumped on a plate then some toppings and finished with over cooked cheese. read more

The food was just okay. Drinks were small and expensive. There was no TP or soap in the women's room.

If you enjoy overcooked lobster and burgers that will get to you really really late, this is the place for you. Bad service bad food. Avoid.

My family waited in line on Saturday afternoon, even though there were easily a dozen empty tables we could see from the door. After we were seated, we waited for our order to be taken, waited for our food to come, and were further disappointed. Why people recommend this place is beyond me. There food is mediocre at best the waitress can't be bothered to do her job and the prices are high for the quality you aren't getting. read more

Great venue and view with massive outdoor option! I thought the food was nothing short of comfort food! Great buffalo wings and good burger! Great quesadilla as well!! Great cocktail and draft beer selection!! For me Rick's loses a star because the food doesn't have that wow factor that so few restaurants have. It also loses a star as I wasn't loving the staff, they were deeply average if not subpar. Everything is moderately priced. read more

If I could I wouldn't even give it a star. I came to ricks 2 days ago with a party of 8 I tell you WORST EXPERIENCE EVER & I WILL NEVER GO BACK! They need to redo trainings especially on their attitude! We waited over an hour & a half for our food! & still one person wasn't served until 2 hours of waiting on food. Our drinks where sitting on the bar for atleast 10 min before being served. Others that came in after us had ordered got food and left before us. Then they told us at the end that we couldn't split the bill and when we asked for it. It was outrageous! We all added our food and it was 100$ not accounted for. This is the first and last time never will I come here again ! read more

I want to preface this review with a few things. My family and I live a few towns over from Naples and visit Rick's at least 2 or 3 times a summer, and we have never had a negative experience. For that reason alone, I am giving this review 3 stars. Everyone at the table has worked in the food service industry for long periods of time, so for that reason we understand how difficult it can be and have empathy for anyone working in the industry now. Because we have been here frequently, I can tell you almost certainly that it was not busy compared to how it can be some nights. That being said, our party of 6 (5 adults and a 2-year-old) were seated quickly. We had absolutely no problems with that part of our service or our food. After discussing the meal together after we got home it seemed we all had the same feeling about our waitress from the beginning. She was timely with our requests, but she was always curt and unenthusiastic when addressing us. She just seemed completely uninterested in our table despite us being friendly to her. It came off as quite rude, but she could have been having a bad day, so we all brushed it off in the moment. At the end of the meal my cousin wanted to beat us to the bill, so he handed her some cash. It was not enough to cover everything, but rather than saying "Ok I'll be back with rest of the bill" or something to that effect, she said "Um...I think the bill's a little more than that," rather irritably. He explained that he knew, but to bring the bill for the rest. Instead of doing this, she handed us back the cash and got the full bill. Again, we were taken aback, but we moved back to our conversation. When we paid for the meal, she announced to the table how much change was left over. At this point we all agreed that wasn't the best thing for her to do for several reasons and were more unhappy with her service. The final tip we left was not 20%. This is not something any of us normally do. However, we all agreed the service was not deserving of a 20% tip. On our way out the waitress stopped us after counting her tip (another server faux pas). She asked if there was anything wrong with the food, and we all said no because the food was great. What she didn't seem to understand was that the tip is not really supposed to be about the food, but to reward great service. Finally, as we were walking away, the waitress said to us "I deserved at least $20." This absolutely floored all of us. It was unbelievable that she had the audacity to dictate to her customers how much she deserved for a tip. None of us could understand how or why she thought it was acceptable for her to say this to her customers. It is unprofessional, immature, and just plain rude. My family and I were discouraged by this because we enjoy going to Ricks in the summer, especially because there aren't very many good restaurants in the area. We all hope this can be rectified, but after a flippant response from the manager when we called afterward, we have low expectations. read more

DO NOT GO HERE. The only reason this place is still open is location. If you want crappy food at an expensive price this is your place. My girlfriend had the fish tacos and has been on the toilet for a couple hours now. My marinated steak tip wrap was so dry it was almost inedible. The only redeeming factor was the decent drinks and view off the deck, BUT IT'S NOT WORTH THE WAIT. Same view from a causeway bench. Naples Pizza next door and Gary's Tavern down the road have way better food than Rick's. read more

A single star as there is nothing lower. Poor service, flavorless /tasteless food and a true feel of let's get the tourist dollar. Do yourself a favor and cross the street and go to the Freedom Cafe (you still have water views) or drive up 302 a bit more and go to the Campfire Grill. I hope that Ricks security camera caught my picture as I was leaving as it is doubtful I will return. read more

We had a great family meal here out the patio with a lovely lake view. Very casual and can be a bit crowded, but not so loud we had a hard time talking. Great place for kids - decent kids menu, food comes on a frisbee they get to keep, and they got a free card that allowed them each about 5 free games at the arcade around the back afterwards. Pretty standard American food (burgers, quesadillas, etc), a bit greasy and nothing too upscale, but tasty nonetheless and we appreciated that they had a few vegetarian options. Lots of fun cocktails on offer, though they were hit-or-miss. Strawberry margarita was terrible! Snickers martini? Yum...Service was very friendly, though a bit slow. Overall, a good place for a very relaxed drink or meal with a great view, especially if you're not in a hurry. Very family-friendly. read more

Average food, although the fried seafood varieties are a hit. Fun summer atmosphere, outdoor seating with great views.

Lobster roll was dry and disappointing, but the fish sandwich was good. Nice to dine outdoors, but you look at the lake view behind street traffic. Nothing special about this place - generic fast food for tourists. Good service, though. read more

This place is awful. Always crowded and under-staffed. As a local, I expect better. At first the hostess was going to sit us in one of the best outdoor eating areas. 3 minutes later she told us a larger party had come in so we had to sit in the back. We then literally waited 15 minutes to get our drinks. We specifically asked for NO jalapeños on our food and once the food came out our mouths were on fire. The food is actually not that great either. When it was time for the check, the waiter told us that the people sitting to the table next to us "accidentally" paid our tab. AKA they gave that table the wrong bill. They didn't even give us a discount on our drinks or food!! Horrible experience and never going back. You shouldn't either. read more

Ok wrap. Coleslaw was BAD! Nice view outside on the patio.

Came here for a late lunch while visiting Sebago Lake. Cool place and nice staff. Teresa was great! I had a group of 8 and we all ordered something different. I'd say the lobster and nachos were the best. Everything else is about average. Pricey but decent place for the small town. - Ryan,Bianca,Brad,Emily,Carly,Mike :) read more

Although we arrived after the lunch rush, we were told that the prime tables along the rail were for parties of 4. One rail table was empty our entire lunch and there were 6 empty when we left. Ironically, we were seated at a table for 4 but not the one we wanted. Last I knew, our meal cost the same no matter where we sat and I thought the customer was always right. The young hostess clearly was untrained in customer service and though we clearly were unhappy with our table, she put the menus on the table and walked away! We should have left. read more

Let me start by saying our server was great. She was very friendly. The food however was awful and way overpriced. I got a lobster roll and it was the most dry thing I have ever eaten. How you make something from the water that dry is beyond me. There were 7 of us in the party (5 being adults) and they put us at a table for 5 tops. 3 so far out of the party has food poisoning and we are just waiting on the others to get it. We used to go here when I was little like 15 yrs ago and it was so much better. I'll never go back now. Not worth it. read more

Great view from outside porch. Food is good quality. Prices are somewhat fair for environment and food. Family tradition to go to Rick's. Cute shops surrounding it also. read more

I had a fish sandwich, kind of disappointing. Maybe the burgers would have been a better choice. It's just what it looks like - a restaurant/bar in a tourist town. Indoor/outdoor, plastic tables and chairs. Good service, reasonable prices. read more

This place is middle of the line for me.. Wonderful nostalgia! I've been going here since I was a youngin' and the idea of eating my food on a frisbee was always invigorating. Unfortunately I feel as though this place has gone down hill.. Don't get me wrong, the food is decent, the atmosphere is lively and upbeat and the view is one that can't easily be beat.. But...It's just not how it used to be.. Meals are overpriced at this point. You pay for the view and the atmosphere.. Not the food. read more

Mosquitos flying around. Over priced food. Low end bar food. Plastic lawn furniture inside and out. A table left for an extended period of time without being bussed. Bins with dirty dishes left in view of customers. read more

Terrible service! Cannot sit outside unless we order food- seated inside. No waitress comes near us... finally someone comes over and says will be w u in a minute- another 5 min as the contemplate what to do w us... then nada. Asked us if want food. If we r seated.....What???! WTF? Terrible service. Terrible management- "Tori".... if she is even a manager??! read more

My boyfriend and I went there for lunch and sat at the bar and weren't even greeted by the bartender. The bar was filthy with crumbs and dirty plates and she just threw coasters at us and asked us what we wanted to drink. After ordering my drink she rudely said "do you have an id" with the worst attitude. I'm a bartender and I know first hand there is a nice way to talk to customers and that wasn't it. Then after we ordered she threw our food down that we were sharing and then turned to continue talking to her coworkers. No extra plate. No napkins. Not even silverware. After we asked her she proceeded to give us ONE dirty knife. We still tipped her $10 on $40 cause I usually always tip at least $10 being a bartender myself. We stayed for a little while to finish our drinks and she grabbed the check and we didn't even get a thank you. Ruined our afternoon I don't know how this girl got a job there but she should be fired. read more