Wow! I don't live here but if I did I would totally do the monthly membership. The service was…read moreabove average. They pre clean your car with a mop looking thing because you know if your car is extra dirty your car will not be wash completely so that takes care of it. all of their washes come with tire shine which for me is so important because it's like not brushing your teeth in the morning because you brushed them at night Their vacuums are very powerful. I would recommend taking a brush type of tool to help the cracks and edges because the mouth of the vacuums are on the thicker side. They offer free glass cleaner solution spray and unlimited microfiber towels for you to use there so you have everything except special/specific products you may want to use. They have plenty of space and a nice shade for the hot sunny days. On my way! Check them out and tell me what you think!

The car wash was amazing and the employees were super helpful. Towels and cleaning supplies are…read moresupplied to ensure the car was sparkling clean inside and out!!!

The quality of the wash was horrendous. I purchased the $20.00 car wash the big tuna and basically…read morewhat I paid for was a light show. I used the bug wash and scrubbed the front of the car before I went to the wash. The wash did nothing to clean the car. So I am having to go find a self wash place and wash the car again. If I pay $20 for a carwash it needs to clean the car. Lesson learned it is always best to do it your self. UPDATE FROM A RESPONSE FROM ON GOOGLE FROM BUSINESS: The response from the business was ridiculous. It was pretty much blaming me for not cleaning my car correctly. They stated that they reviewed the cameras and that I had not washed my car since July 2023. That was because I was using Rich's on Airport. ( I will never use anyone but Rich's after this) Also I was told that I should visit the bug wash station before washing the car if they would have clearly reviewed their cameras they would have seen that I did that and I also stated that I had visited the bug wash station in my review. Just as other reviews were not happy with the car wash. I have learned my lesson and this will be the last time that I visit this location.

I absolutely loved my wash today & all of the staff are very helpful. I can't wait for the new wash…read moreto open!

DO NOT USE THIS CAR WASH!!!!!!!!!!!! POOR BUSINESS ETHICS!!!!!!!!!!!…read more Do not go to this car wash at 1862 Government St., Mobile, AL 36606 at approximately 1:45pm; Friday July 8, 2022. I went to get my car washed. After getting my car washed I went to vacuum it out and raw sewage from this machine covered my upper body, got in my hair and ruined my white blouse. I actually thought it was raining; once I saw this black stuff spilling all over me and inside my car door and front seat. I had to jump back in my car and shut my door. I drove back around to the attendants there and told them what happened. They could careless but did take my name and number and gave me (get this) a napkin to try to whip the debris off my face. My white blouse was totally ruined with black nasty smelling spots all over my blouse. I was on my lunch break and had to head back to work for a meeting. Needless to say there was no way I could go back to my office looking like this. I had to stop at a boutique downtown and purchase a shirt for $50. The manager Craig Martin, Site Manager at Ultra Car Wash called me at work. During our conversation he indicated that I would be reimbursed. I sent him the receipt for the blouse that I had just purchased. The actual blouse I had on was $75 that I purchased a year ago from Dillard's in Miami Florida; however, I do not have the receipt as it has been well over a year since I purchased the said garment. I told him I would like very much to be reimbursed for the blouse as well and to please mail a ck to me. I also told him to please cancel my membership with Ultra Car Wash. This is from the Mgr: Again.. I apologize for that happening to you at our car wash. Yes you will be fully refunded for the damage to your dress. I do not expect you to have a receipt from a year ago. My CSA Donnise terminated your membership when you asked her to do so. I will however go back into the system and confirm this for you. I will get back to you as soon as I can when I have the conversation with my superior regarding the check. As soon as I have more information I will let you know. Thanks for your understanding as well. Craig Martin Site Manager Ultra Car wash TO DATE I HAVE NOT BEEN REIMBURSED. THE MANAGER HAS STOPPED ANSWERING MY EMAILS. PLEASE DO NOT GO TO THIS CAR WASH. YOU WOULD THINK IN GOOD FAITH THEY WOULD REIMBURSE ME FOR MY BLOUSE. THIS COMPANY HAS VERY POOR BUSINESS ETHICS! MRS. C.D. CRAIG

In my opinion, deliberate crooks. Canceled membership last year, found they had charge my credit…read morecard last month. Fortunately I have the cancellation acknowledgement from them stating last use of their facilities was the end of december last year. They billed us for 5 months in 2023. Talked to an idiot from customer service who kept saying membership had decided which months to refund and they only decided to refund 4 months and she could do nothing further. So off to the credit card dispute.

I can deal with Occasionally Sloppy Results but Wanton Destruction and Vehicle Vandalism when the…read moreshop owner is gallivanting around the world? Nah, it's not worth it. It's annoying when emails are never (and I mean NEVER) answered when trying to set up appointments. It's frustrating when you have to go through a dealer (Koby Subaru in this case, and they'll be dealt with in a separate review. Stay tuned.) to schedule and oversee detailing and to monitor the final product. (God bless Angie and Scott and Natalie at Koby Subaru for never letting Ricky's Pleasure Island Misfits get away with lazy half-cheeked vehicle details.) The last straw bale that broke this ersatz St. Sebastian's back was a vehicle that was returned with multiple knife-cuts to the side of a leather seat and a 5" scrape on the top surface of the driver's seat that removed the top layer and color. And oh, yeah, they decided to break off the electric mirror adjustment control as a thoughtful bit of lagniappe. A horde of people at Koby verified the new damage (easy peasy since the mechanics and service writers knew none of the damage was there when they were working on the vehicle BEFORE it was sent to Ricky's House of Carnauba Horror) and one sharp-eyed individual noticed the vertical slices in the new clearcoat. (The clearcoat was new because of damage to the car door during a previous Koby service appointment. But that's a story for another time.) Interestingly, Ricky used his transcontinental psychic abilities to prove that he knew the damage wasn't done by his employees. One hopes he learns to channel this invaluable trait into predicting natural and manmade disasters so that he can be of true value to mankind. Meanwhile, I would advise finding a different auto detailer unless, of course, one of your longstanding Family Traditions involves instructing Beauregard to take the fleet of Range Rovers and Buicks for their quarterly Simper and Shine under the tender ministrations of Alabama Auto Clean OR you have documentation certifying you are a bonafide Local and Well Connected Member of the Community of Mobile.

A local and well connected member of the community of Mobile said this was THE place to go…read more Everyone heard him recommend it and they all turned their heads and said, "Oh yeah. They are amazing!" They have several levels of service, but it's all listed at their website. I told the guy how highly recommended his company came and I jokingly told him he now had to live up to his name. He laughed and promised they would. They did! To be honest, I didn't even get a carpet shampoo, but it looked better than when the detailer did it in Atlanta and that was WITH a shampoo. I got the "Complete Detail" which I'll admit is pricey. I paid half of that in Atlanta, but again, the one in Atlanta wasn't nearly as good as this. I'm not rich and I have a really old car (it's a '97 Geo with over 150k miles), but I do like to get my car detailed at least once a year just to keep it looking decent. All I can say is that you are definitely getting what you paid for. I don't like to part with money at all (see my review for the dollar theater in Atlanta) and am a serious bargain hunter. Still, this was worth it! I'll definitely go back and tell everyone I'm very pleased. :)

Great car wash. Went in very dirty and came out clean and shiny with using the ultimate wash. Loved…read morethe fact that rags and cleaners are provided with a washer for floor mats. You can get a detailed look here for way less money if you are even a little OCD!

They were professional playing or professional service my car came out it went in dirty came out on…read morethe other side very clean and shiny they have vacuums and air blowers to clean your car anyway you like I would highly recommend it

Super nice people. Very helpful to work me in when truck was having issues. Solved with no charge…read morebecause truck had gone into limp mode from overheating.

Amazing staff with great work! It's the only place my wife and I take our cars to be repaired or…read moredetailed! Honest- hardworking folks!

Pretty nifty location. Weird entrance but whatever. Quick and efficient. First time using them. I…read morewill definitely be returning!!

I absolutely love how thorough & attentive Rich's is whenever they are detailing my car. There is…read morenever a long wait & they do an incredible job every single time. The prices are better than most surrounding car wash locations & they offer specials all the time. I've even left my credit card laying out before & no one attempted to steal it or make fraudulent charges on my card. My information feels safe here & I'll definitely be a repeat customer.

IF.! Your just looking for a general " looks good deal" then you cant beat their work pretty much…read more We went for the 200$ job that was supposed tobe like a reset... bringing it back to new. Cant remember the exact wording. Im on disability. It took some time saving for this. Sweety helped out too.i added a $40 tip. My car was used by my bodfriend while i was in the hospital 3 weeks. Driving it to his construction site job.. eating in it while going to the hospital each day. Alabamas red dirt was ground into the drivers carpet and the red dust was on the dash and such. But he was told it job would cover EVERYTHING. Of course the usually cleaning and the seats shampooed and trunk done. Plus a wash for the outside. The outside, floors dash and middle console was great. The trunk was never even opened. I was called outside after they had partly done it.. asking " what was most important to me to be done" I found that a hard question to answer. It was obvious the promised job wasnt gonna go. I got that. But i thought it strange to offer such a without seeing it first. I didnt know how much longer it would take for what i was willing to SETTLE FOR to be done. They had already worked on it 2 hrs. The drivers side floors were vacuumed, dadh and console and some windows cleaned. He had a small vacuume. Dont know how strong it was but that had to take a lg part of the 2 hrs. All in all. The outside looks Great!. The floors and front seats and dash n such looks great. They earned their money no doubt. But the back seats has serious stains from hauling decorations and such frim the holidays and all. My bf will have to clean it. And the trunk. There was no trash or anything to work around. The windows needed a good going back over. And drivers mirror was no good. But you cant meet or hire anyone harder working or nicer. So. Its according to what all you need and maybe take pics to send them if its bad. I wish them great luck

We blindly called last min to Prime & Polished Detailing for a surprise gift for my Mother-in-law…read more They not only were able to accommodate our last min appointment request, but he made her SUV that was covered in dog slobber look brand new! His attention to detail was unmatched, and timing was impeccable. Without a doubt we will be using them again soon!!