Rhodwork

(281 reviews)

Every car owner, especially those of us with faithful 2010 rides, can be nervous when the Check…read moreEngine light appears; however, I am one of the fortunate ones who have discovered the pro's at DNA Automotive several years ago. There were several items needing immediate attention following my initial input and their thorough diagnostic process. DNA's Customer Service team member, Miquel Mendoza, walked me through findings and provided detailed info to all my questions prior to my OK'ing the work. I knew, due to previous repairs at DNA that their Technicians, Antonio Molina & Victor Ferreira would ensure that the repair work would be guaranteed and done in a timely manner. To the entire team, some of whom I have previously known, and those folks behind the scenes, that help take a local business to the next level - I am grateful! Rachel

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.

D & K Auto Services

(83 reviews)

I could not be more pleased with the service I received from D&K. Darrell was professional and…read moregracious, honest and competitive with his estimate, and the work was completed a day before it was originally promised. He also compted me on one part he had neglected to put in the estimate. The repair work done perfectly, & the new paint, which was a complex color, matches exactly. I would give him a 6 star review if that were possible.!!

I've been coming here for 15 years. They are always thorough and helpful. I highly recommend D& K.read more

D and K Collision Repair Center

(277 reviews)

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

EXCELLENT! I cannot recommend this shop enough! Dealing with a damaged car is incredibly stressful…read moreand I was afraid of making a wrong decision. Francisco and his son Darell were so warm and reassuring that they instantly put me at ease. They were more than willing to answer all of my anxious questions, and from the moment I walked in, I knew this was my shop and felt completely taken care of. We all know insurance can take forever and often underpays garages for what they actually deserve, but Francisco handled the entire claim process flawlessly. As for the repair itself, the front end and paint matching by the team is absolute perfection. I feel like I have a new car. I want to say that not only did I experience solid repair work when I came to pick up my car, I also felt a sense of community and how much D&K goes above and beyond for their customers. It is a wonderful, family-owned business and I would bring my car back here again without hesitation! :)

Robin's Auto Service

(133 reviews)

I posted a review focused on the exceptional service - with many specifics examples - several…read moreyears ago. Consider reading that. I am posting another review, bc, imo, when any company continues to provide exceptional service, then I feel I should spend a bit of time posting again: I needed a part installed that operated all my windows and also my door locks. Robin had a mechanic install the part and he told me bc it would only take bout 10 minutes, he would not be charging me this time. I ask you - who does something like this? If you have not brought your car to RAS for repair or general maintenance , see what the experience is like. Every time I have I have received exceptional service. Of course, what I just experienced was the only time something like that happened, but if I would have been charged for an hour of time, that would have been fine with me.

We have always received the best service from Robin and his crew. We trust them 100% to keep our…read moreAcura, Lexus and Toyotas running in top shape, and over the years, have sent many friends, neighbors, colleagues and family there. Everyone came back with rave reviews and praises for Robin. Highly recommended as one of our area's best and most trusted auto mechanic.

Toscalito Tire & Service

4.1

(124 reviews)

We had an amazing experience with Dean and his amazing team at Toscalito Tire! Right before our…read morefamily trip, I discovered a nail in my tire and was worried we'd have to delay our plans. Dean & his team took care of us right away, quickly repaired the tire, and made sure everything was safe so we could get on the road with peace of mind. His customer service was exceptional--professional, friendly, honest, and genuinely caring. He turned what could have been a stressful situation into a seamless experience, and we are so grateful for his help. It's not often you come across someone who goes above and beyond for their customers. Dean absolutely did, and because of him, our family was able to enjoy our trip without any worries. We will definitely be coming back for any future tire needs and highly recommend Dean and Toscalito Tire to anyone looking for outstanding service. Thank you again!

I must've bought 6 sets of tires there throughout the years, always the best service and great…read morecommunication which is impressive. I also have them do oil changes and anything I can get away with not going to the dealer for. I really appreciate the guys there, Dean runs a tight ship and the prices are reasonable. I also like the San Francisco team. I will keep going back and highly recommended them.

Judy's Automotive

(74 reviews)

Very dependable and knowledgeable. Will return In the future. The car was ready as scheduled…read more She also installed a rear light lense which had not been scheduled. Beautiful job.

Judy was a life saver, she replaced the breaks of my van in another necessary repairs…read more Thank you

Marin Auto Care

(34 reviews)

Needed comprehensive air conditioner repair or replacement for my 2012 Outback 3.6r…read more My mechanic for the past 15 years couldn't get the job done over 2 weeks. I went to Marin Auto Care in the past for Smog check and asked them to evaluate my A/C. Owner Kambiz took the challenge and made my A/C run like new in 2 days. I have been a loyal customer ever since. These folks are honest and highly experienced!

Marin Auto care is amazing. If I could give more than 5 stars, I would! We had a unique and strange…read moreissue with our Subaru. The first two mechanics/garages that we took our car to (a Subaru expert and also another great garage) could NOT figure out the problem. Kambiz at Marin Auto Care, figured it out in a short period of time. This was a James Bond-level problem. He is very, very skilled. Great service, really nice people. So pleased.

Mellow Motors

(266 reviews)

Cannot say enough about the excellent quality of service and value…read more I highly recommend Mellow Motor.

Mellow Motors does great work. But the last time my car got a full inspection and oil change, the…read moretire pressure and low oil sensors came on the day after the work. Liz told me they don't fix that and I'd need to get the oil topped up somewhere and go to a tire place. Of course the owner stood behind the work and fixed the sensors immediately, but telling a customer that they need to go to two more places after Mellow Motors works on their car....well I'm just lucky I was able to reach the owner.

Auto Repair Specialist

4.5

(90 reviews)

Excellent service, quality and value. Yve, Lindsey and their team are knowledgeable, solution…read moredriven and trustworthy.

Auto Repair Specialist provides high quality service at affordable price. I trust the shop to…read morerepair and mantain my cars.

Marin Motorsports

(66 reviews)

Great tuner spot. I recently relocated to Marin from the East Bay and was looking for a shop on…read morethis side of the bridge. I called and talked with Mark for a while, instantly hitting it off. They checked my engine misfires for me and fixed it quickly, honestly, and at a totally price. I'll definitely go back to Marin Motorsports for tuner needs in the future.

I used to have to drive across the bay to come here, but have since moved to the area - so: pretty…read moresweet perk for me. I have only met Scott a couple of times - instantly likeable, instantly interested in the car, issue, situation, etc. and clearly knowledgeable...but I can't tell you much beyond that. The reason I haven't dealt much with Scott has nothing to do with Scott. But, when I take my car to MM - I deal directly with their head mechanic Mark. This is because ~20+ years ago (hmm...maybe even more), I asked for a referral from gryphon moterwerke (g-werke dot com) in Berkeley for the 'best mechanic they knew of in the bay area' who might be able to get the work I needed done (minus the HEFTY price tag that tends to come with most Gryphon estimates) - Without hesitation, or even a moments consideration - almost with the affect of someone rattling off any known, irrefutable fact ... eg: 'cars have engines'. They told me 'Mark at Marin Motorsports'. At the time, I lived in Berkeley so that seemed a bit far - so I asked them if they had any suggestions closer, the answer was a hard 'No.' Awkward silence (well awkward for me anyway), - 'the only person I know of who will do the same quality work that we do here is Mark in Marin.' I was more than a little stunned by the answer - expecting at least a couple of follow up places - perhaps with caveats like 'Try XYZMotors, I hear they are good - but I dont know how trustworthy they are' OR SOMETHING. So, now I was sufficiently intrigued and I gave Mark a call and sure enough, he knew every nuance of every description I gave him of each item (salt & pepped with questions here and there). Then he told me what he thought the issue was, but obv he would need to take a look first, etc. I finally got my car out to Marin and he popped the hood, pushed here, adjusted there and gave the exact diagnosis that he had given over the phone. It was pretty impressive. Then, top it off by the fact that the cost of all of the work was almost exactly 35% of what Gryphon was going to charge to do the same. . . well ... I was sold. I have never taken another car anywhere else and never will. This is the only place to EVEN CONSIDER taking your VW or Audi (I say VW/Audi because these are the only two types of cars I have PERSONALLY ever taken there - but pretty damn sure any German car would be identically treated). Currently, I have an Audi S5 and he not only is everything I described above ... right before I leave the shop, I always ask the same question: 'given that i drive in 'XYZ' manner, what should I keep my eye on as a potential next repair / issue. He always lets me know what he thinks the next couple of issues will be and when(ish) I might start to see an issue. Never, one time, has he been wrong. Reading this review back to myself, I get that it sounds like an infomercial for Marin Motorsports - believe me it is not. You will NEVER find a more capable, honest, friendly shop - AND THEN to top it all off with a little cherry on top - it also ends up being the most affordable option!!! (every once in a while - mostly for fun at this point), I have had work done by MM and afterwards called one or two 'highly rated' shops in the area to find out what they would charge me for the list of items on my receipt. I have NEVER found a lower estimate (but did get one or two within $50 ... which in auto repair I more or less consider a 'tie').

Diamond Tire Center

(471 reviews)

I have a 2017 Chevy Bolt ,The light has been on my dashboard, letting me know something is not…read moreright with my tires . First I went to the dealer, I was told that the tires needed new sensors, that they would charge me $1,200 to do all tires . I then asked for an estimate at two other tire stores ending up at Dimond ties. They gave me an appointment the following day with the best quote of $350 to rotate the ties and replace the sensors . They rotated the tires and came back and told me that there was nothing wrong with the sensors, that the reason the service light was on was because the from tires needed air . They charged me $30.00 ! That is a company with integrity. I will be a loyal customer . This is what we all need ,a company we can trust . I was quite prepared to pay the $350 And would not have know any difference.

I was here for the second time in five years. Both times it was to install tires from Tire Rack…read more Both times went super smoothly. It's not the fanciest place, but they're easy to work with and they're fast. Last but not least, the price I paid for installation was exactly what I paid five years ago - that was a big surprise.

Johnny Franklin's Muffler

(173 reviews)

This place is truly the best! I first came here in 2018 to upgrade the exhaust on my Dodge Charger,…read moreand they took the time to walk me through the entire process step by step. They were incredibly informative and made sure I understood all my options before moving forward. I've recently brought my BMW in for both the removal and reinstallation of my exhaust -- each time on short notice -- and they helped me out tremendously. Their willingness to accommodate and their efficiency really set them apart. Their staff -- especially Don -- represent exactly what great, old-school customer service should be. Honest. Polite. Efficient. They get the job done quickly and done right. And for a great price! I'll forever be a loyal customer and will continue recommending this shop to everyone I know. If you want quality work and people you can genuinely trust, this is the place to go!

I took my 2001 Tacoma which he calls piece of junk; I am bringing because it had a code p0420 which…read moreis bad catalytic converter bank one and I told him replaced and he put his code reader and agree with my code, and he cut the wrong catalytic converter and he replace bank two charge me $650 that day engine light came on again pointing the same code and brought it back this morning 7-27-26 and he replace the front catalytic. and he charge me $500 and he never put the new one back. I got out with my old catalytic because I told him you cut the wrong pipe. I WILL NEVER GO BACK THERE OR RECOMMEND HIM, HE HAS BAD ATTITUDE AND I'M NOT THE ONLY ONE SUFER IN THIS ISSUE. I THINK BECUASE I'M A LATINO HE CAN DO WHATEVER HE WANT'S I GOT IT INVOICES WITH CHARGES I PASS THE WORD TO ANY ONE HE HAS A BAD ATTITUDE I STEP OUT NOT HAPPY BUT I WILL DISPUTE FOR WHAT HE CHARGES FROM MY BANK. whoever ask me who replace mufflers I will say don't visit johnny franklin he is getting old and grumping and discriminated because we are Latinos.

JP Motors Marin

4.9

(33 reviews)

I was very skeptical and indecisive when it came to finding someone to service my 2020 Audi A3. I…read morecan truly say I have nothing but great things to share about JP and his auto shop. From the timely communication to the transparency and honesty about the work being performed, I felt confident that my car was in good hands. It was clear they genuinely cared about providing quality service rather than overcharging. I highly recommend JP and will definitely be returning for all of my future car maintenance and service needs.

Every business should be this organized and well run and every auto shop should be this clean well…read moreorganized, and well run. I am beyond impressed with JP and his shop. I arrived early for my appointment and he came right out ready for me. The smog check and paperwork took less time than any other place I've been to. She has a special for Yelp, so mention Yelp when you book your appointment. His work is by appointment only. The price is very competitive.

Hi-Tech Car Audio

4.5

(352 reviews)

I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

West Coast Dents

(135 reviews)

Justin has worked on a few of my cars and provides excellent service and excellent work!read more

Justin came recommended by the big 'body shop' near me. He did a superb job on the repair and is…read morereasonably priced. You can't tell where the damage was. If I ever need it again, I'd go back to West Coast Dents and let Justin work his magic

House of Brakes Complete Automotive Repair