I highly recommend Nave Motors for auto body repairs. Kevin…read morewas excellent at explaining every detail of what needed to be done to my RAV4. It only took 5 days total to have everything done. Kevin was very kind, even offended me a free rental he has on the lot. Thank you

My daughter's fender scrape repair work was done at a very fair price and looks like new again. And…read morethey had a loaner for her.

I wanted to leave a fair and honest review of my experience because there were definitely some…read morepositives, but also some issues that were disappointing given the level of service I was expecting. I recently purchased a new luxury vehicle that had a strange odor--somewhere between the typical new-car smell and a cleaning product. I had used another detailer in the past, but this shop came highly recommended by several friends in the automotive industry, so I felt confident giving them a try. Booking was easy, and the staff I interacted with were friendly. I was told the detail manager could speak with me when I dropped the car off, which I appreciated because I wanted to make sure the proper care was being taken with a luxury vehicle. They kept the car for about 24 hours so they could complete the detail and ozone treatment. The car was ready on time, and I have to give them a lot of credit for the ozone treatment--the odor was completely gone. The fabric was also cleaned very well. Unfortunately, there were some issues with the rest of the detail that kept the experience from feeling like the high-end service I was expecting. There was still noticeable dust in various areas, some dirt that had been missed around the trunk and door trim, fingerprints on the stainless-steel surfaces, and some visible spray spots from the cleaner. I also noticed areas where the surfaces appeared to have been wiped down but not thoroughly detailed, particularly in the smaller nooks and crannies. For me, those are the little things that make the difference between a basic cleaning and a truly detailed job. The leather also had a somewhat uneven/splotchy appearance after the conditioning. I actually appreciate the more matte finish they use rather than a shiny one, but I would expect the finish to be very uniform throughout the vehicle. There was also an issue with my steering wheel that was particularly frustrating. When I got home and inspected the car, I noticed a small gash that I had not seen prior to dropping the vehicle off. The shop had taken photos shortly after I dropped the car off, and the imperfection was visible in those photos, so there isn't really a way to definitively establish when or how it happened. I had photos from the previous day showing the steering wheel without the damage, but unfortunately I did not take photos immediately at drop-off. My advice to anyone having their car detailed--especially a newer or luxury vehicle--is to take detailed photos of the interior and exterior immediately before handing over your car. It can save you from being in a difficult he-said/she-said situation. I will say that when I contacted the shop, I was understandably pretty frustrated. Dropping off a new vehicle for 24 hours at a highly recommended detailing business, you expect to pick it up and feel completely confident that it was in good hands. I also expected the detail to be done thoroughly the first time. That said, the staff were responsive, apologized for my experience, and ultimately did not charge me for the detailing service, which I do appreciate. My only additional disappointment was that the resolution felt somewhat transactional. Given the issues I had experienced, I would have appreciated a little more effort to make sure I felt heard and comfortable with the outcome, rather than feeling like the car was simply handed back and the interaction was over. We also had our older vehicle detailed there the following day. Again, the fabric cleaning was excellent, there was no damage, and the staff was responsive. However, I noticed some of the same issues with the hard surfaces and attention to smaller details. Overall, I think this is a nice facility with friendly staff, and they clearly do a very good job with odor removal and fabric cleaning. For me, though, the attention to detail on the hard surfaces and the overall finishing touches did not meet my expectations for a professional detail--particularly on a new luxury vehicle. I also felt that, given how disappointed I was, there could have been a little more effort to make sure I left feeling good about the experience. Would I use them again? Probably not for a standard detail. If I had a significant odor issue, however, I would absolutely consider them for the ozone treatment because that part of the service was excellent. I hope this review is helpful to the business and to future customers. My intention isn't to be unfair or overly critical--just to give an honest account of my experience and the expectations I had going in.

Great all around. Beautiful work done a day early at a great price. Even an unexpected bonus…read moreadded. They repaired my Tesla 3 so there is no way someone ran into the back is visible. Highly recommend them for body work, paint,detailing. The best in Marin Great all around. Beautiful work done a day early at a great price. Even an unexpected bonus added. They repaired my Tesla 3 so there is no way someone ran into the back is visible. Highly recommend them for body work, paint,detailing. The best in Marin

I could not be happier with the work that Fernando did on my 2023 Toyota Highlander. After backing…read moreinto a street lamp pole, I'd badly scraped the quarter panel and lens; certainly still drivable, but ugh. Fernando came highly recommended and did not disappoint! He picked up my car in Santa Rosa and returned it ~ truly looking like new. I had no idea how many layers of paint are on our vehicles and he thoughtfully explained the entire process. He takes tremendous pride in his experience and quality of work and it shows. Thanks, Fernando!

The purpose of this review is to warn any potential private parties from entering into a business…read moreagreement with this shop. I cannot speak to insurance claims which the web site states are resolved "in a timely manner" but I was forced to wait 6 months before I got my parts back. Having inherited a 2005 Vespa scooter that needed two smallish dents addressed and a new coat of paint, I obtained a couple of quotes, and settled on Fernando after he personally inspected it at our home and proclaimed his finished product would be "better than new". We agreed on the price and I was assured it would take him "several weeks" to get it done. To make it even easier for the guy, I disassembled the body completely and on November 12, 2024 dropped the parts off. Little did I know, I would not see them back until April 25, 2025. The first red flag that I should have noted and run away fast was when Fernando requested a down payment in cash, as he explained he was trying to keep the gig hidden from his wife. I did get a receipt for it but what followed was 6 months of excuses, no shows at his shop and multiple promises of delivery dates that were not fulfilled and always pushed forward. When I could not reach him, he claimed he lost the phone or that it did not work and when I was able to leave a message, I would not hear from him. Text messages were answered days after being sent. To say this was frustrating would be an understatement. I was so irate I wrote the guy a letter indicating I was prepared to take the matter to a small claims court. He became more communicative but the job dragged on nevertheless. To my amazement, he managed to lose two handle bars covers which I had to buy replacement for. When I finally got the parts back, one needed clear reapplied and all were afflicted with a good amount of orange peel - worst being the front fender - which Fernando said he would polish away. He did a decent job with the main body but the front fender and side fairing were left with hazing and scratches that looked worse than the peel itself. See pic attached. I sent him a text with pictures of the fairings on 5/22 and was promised a fix when he'd "back in a few weeks". I sent anther text on 6/18 asking if he was available to meet but as of this writing, I'm still waiting to hear. Ferndnado's Auto Body is an extremely low quality and poorly run establishment and should be avoided at all costs.

I've used this location for years when it was Blake's Auto Body. I've visited them again this week…read moredue to being rear-ended. Charles and Cindy were knowledgeable, pleasant, and comfortable to be around. They know people can be anxious and this atmosphere is relaxing and their humor is appropriate and helpful. I trust this new iteration as much as I trusted the old business. My car looks brand new! The process working with them through insurance was easy. Their rates are competitive based on my previous experiences.

Great body work...and when I needed a body/painter...they referred me to a wonderful and very…read morereasonable fellow!!! Just a note, they used to be called Blakes Auto body (in Novato)

Best auto body repair shop ever in the 50+ years I have owned cars and had to have them repaired…read more Totally professional, honest, meticulous and goes the extra mile when the insurance companies try to cheap out or shortcut quality work. If you want things done right and get your car back the way it was before the accident Milani's Autocraft is unquestionably your best choice!

Joe is the best! I had a fender bender and he not only gave me a beautiful new perfectly matched…read morebumper, but he fixed something with a screw that I was about to pay a lot of money to have fixed. I have been to him before and he always does great work. I give Milani's

Everyone working at this place was so kind and friendly -- which is great when I already felt like…read morean idiot for damaging my car. The work they did was top notch and even tho I'm not a person who gets status from my car, I do notice that I feel much better having that scrunch gone. All in all I heartily recommend this place if you need repair to the outside of your vehicle.

Earlier this year, I was rear ended by a car and the person's insurance had me go to Crash…read moreChampions. The repairs were completed, and in order for me to pick up the car, I needed to make a payment of $2400. The other person's insurance wrote me a check for that amount. Crash Champions told me that I could simply sign over the check to them and that would allow me to pick up the car. I thought that was the easiest option, making it so that I didn't even have to deposit the check from the insurance company. I gave them the check, and drove off with my car. Months later, I receive a bill from a collections agency for the exact amount that I handed over to crash champions. They claimed that they sent me a certified letter to tell me that they did not ever receive the payment. I asked them to send me a copy of the signature card for the certified letter, and I noticed that the signature card was never signed by me. I asked them how I was able to pick up the car if I did not ever submit payment for the work that they did, but they didn't have an answer. I had to contact the insurance company again, only to find out that the check that I signed over to them was never cashed at all, so they lost the check. I got the check re-issued from the insurance company and I paid off the collections agency. I would never trust them with a signed over check ever again. If you ever work with them, make sure that you sign a check yourself so that you can prove that they deposited it or lost it, and get a written receipt. I was going to ask them to do more work for me recently, but I can't risk another completely humiliating experience like that, they are way too disorganized, and I can only hope that my credit is not affected after this.

I can't say enough great things about D&K collision repair. Daryl and the staff are super…read morefriendly, helpful, and patient. Their prices are very fair and they do amazing work. I highly recommend this business!

I had an excellent experience with D & K Collision Repair Center and can't recommend them highly…read moreenough. Francisco and his team did a phenomenal job repairing my 2011 Chevrolet Silverado after it was hit in a parking lot. From the very beginning, they operated like a true first-class shop--professional, organized, and clearly experienced. They didn't just handle the repair; they also walked me through how to deal with the insurance company, helped set up a rental car, and made the entire process smooth and stress-free. The communication was outstanding from start to finish. I always knew what was going on, and the work was completed in a timely manner without cutting corners. The final result exceeded my expectations--the truck looks great. Before choosing them, I asked a few local mechanic shops I trust here in San Rafael for recommendations, and more than one pointed me to D & K. Now I understand why. While I hope I don't need collision repair again anytime soon, I wouldn't hesitate to come back if I did.

After a discussion with the owner, I was very impressed how he stands by any work performed at…read moreWhitman's. With that I'm changing my rating to a 5.

Oh a few years ago left my little Nissan truck down there ended up trading it for doing work on my…read moreCamaro. Worst job ever I would never recommend this shop.