We brought our new/used 2011 Honda CRV in for a trunk latch issue. Sam and the team here were wonderful They diagnosed the problem quickly had to order the part so I would be able to pick up the car later in the day. I was driven back home we picked the car up all fixed Thank you Easy Automotive Kathy and Dan read more

I've been using EA for 20 years and had my most disappointing experience this week. Took my 2013 Outback in and was told it was time for a spark plug change. I agreed, was not told it was a $500 + procedure for labor. Yes, $500+ labor for changing 4 spark plugs. I read reviews post service and understand that with proper tools, 4 plugs should be 45 minutes. They now have my money to purchase whatever tools they need and one less customer. read more

I took my Honda civic in 5x with starter issues to other shops. Only easy automotive could diagnose and fix my car. Their service is superior to Honda and they have transparent pricing. They fixed my car same day and were able to offer rides. I will never go back to Honda service. Easy automotive all the way!!! Keep up the superior service! read more

Easy automotive is the best. They are so trustworthy and I feel great bringing my cars there. I started bringing my 2011 Prius for service there instead of Toyota Marin and I have: 1. Just as much confidence it is getting the care it needs 2. $100s in savings 3. No upsells for unnecessary services from Toyota corporate The people at Toyota are mostly great as well from what I can tell, but they have to offer things that I just don't believe are necessary and I don't like the pressure. Easy automotive is a great value with a friendly staff who goes the extra mile. Daniel, Roman, and Alexandra are especially helpful read more

Drop my four runner off for transmission work Got an estimate And in a loaner car Period A couple of weeks later Maybe two and a half three I get a phone call saying my car is ready Pick it up and this thing is running so good I am so happy with it I am amazed exclamation point and most of all The estimate they gave me It came in way way way under the estimate Explanation point They could have charged me all the way up to even a little bit above The the high estimate and I wouldn't have complained but they didn't it came in way way under and I am so happy with easy Automotive explanation point Roman Daniel Michael Alexandra everybody at Easy Automotive are so sweet and kind and professional explanation point read more

Easy Automotive - My 4 Runner - Auto Repair Near Me - San Rafael, California

We took our Nissan Xterra to Easy Automotive for engine repair. Our impression: organized, took the time to explain the plan for repairs, kept us updated on what they found and additional repair work needed, did the work quickly. And they seemed very honest and sincere. Now our car is running great. We don't hope to go back soon, but if we have car trouble in the future, we'll def go back to Easy Automotive. read more

Excellent service...always with a smile and both customer and quality focused. The shop is extremely clean and well run. Definitely a business you can trust. read more

I noticed a leak on the underside of my car recently and had to do an emergency tow to Easy Automotive. I spoke with Sam and he was extremely helpful. He was on-hand when I arrived with the tow truck. The intake was quick and easy and he made detailed notes of everything I said. He assured me that his technicians would investigate quickly. Sure enough he called me the next day and let me know what they found. The issue turned out to be nothing i.e. what I thought was a leak was actually the flow from the AC condensation. Given that no repairs were performed, Sam charged me only half the price for the investigation. Payment was easy over the phone. The other good thing is that Easy Automative has lockers for keys for safe after-hours pickup. Some other shops will leave your keys on the tire or some such, and that always makes me anxious. Easy Automotive was truly easy in all respects! read more

Fair pricing. Clear communication around service needs. Friendly folks. Clean pleasant shop and waiting room.

I've used Easy for many years and always found them to be professional, courteous and fairly priced. Excellent value. They keep my car humming along! read more

Mike and Roman at Easy Automotive go above and beyond to take care of customers in and honest and straightforward way. They don't try to "up sell" and keep their prices as reasonable as possible. I highly recommend them! read more

I brought my 12 year old Toyota here for the first time today - I had taken the car for an oil change at Jiffy lube and they said I needed new breaks -- that I was at 2mm. I didn't think so. I've been wanting to find a go-to mechanic for both my Toyota and Lexus, so I thought I'd give them a try based on the plentiful good reviews on yelp. They gave my car a good look over and, lo and behold, my brakes are at 7mm. They were efficient, friendly, and honest. A rarity these days... They will get more of my business in the future. oh, and the waiting room is clean and comfortable, with wifi. a nice bonus. read more

Take my car in for repairs last month and as always they did a wonderful job. Easy Automotive, in San Rafael, is the best Japanese Auto Repair in Marin. My ex-husband has been a loyal costumer for over 30 years with them, and told me about their exceptional service, and since 2020 they've been my go-to for my Honda maintenance and other repairs, and I can't recommend them enough. Their reliability and honesty make them stand out in the industry. If you're looking for a trustworthy place for your car needs, look no further. They are friendly and knowledgeable. My special thanks to Roman. He always trustful, professional and patiently explain to me what my car needs. I trust him. They have great team of mechanic and also is cheaper than other auto-repair in the area. I am very pleased with their service. read more

If you want reliable and competent repairs for your auto, head to Easy Automotive now.I have been going there for last 5 years with no regrets. read more

We have been bringing our vehicles to Easy Automotive for over 30 plus years. Debbie and Mark owned the shop and sold it and the new owner is just great! He kept the staff and even though some have retired, we trust our vehicles to Easy Auto. Ask for Roman, he's wonderful! Our children even bring their vehicles in for auto-repair and service. They service all of them in a timely manner and are most helpful. They warranty their work and we never had any problems. They explain the weird car stuff, a million things can go wrong inside an engine. We trust them. read more

Efficient, thorough, honest, fairly priced. No gouging or nickel and diming. Glad to have followed my friends recommendation. I will be back for future service. read more

I know car repairs and I know when a shop is milking a job for maximum dollars and they could have done the job for much less. We have choices, and they will be considered very carefully next time. read more

Thanks you Easy Automotive Again you made my day. Great Service, Kindness and generosity by your team. My car loves you all and runs better every time I bring it there. You deserve my 5 Star rating any time. read more

Everyone at Easy Automotive just made my life a heck of a lot easier. I have an old Landcruiser and the brakes went out on a road trip--I needed to leave town in 48 hours. They assessed the car, fixed the problem, gave me an extremely fair price, and they were very communicative from start to finish. I may try to break down in San Rafael more often now. read more

My truck was making a funny noise and these guys found time to test drive it, and even put it on the rack, and didn't even charge me or do paperwork, just saying put in a donation for Pizza money. That is super cool and refreshing - Hat's off to them and thank you very much! read more

We love Easy Automotive! They service our company trucks and our own private vehicles. They are so honest and dependable! They will not do a repair if it is not needed. Try Easy Automotive, they are all great people! read more

I was hoping this repair shop would be my ongoing place to care for my auto. Unfortunately, they lost my business by not owning up to their error with my car. And to make matters worse, they charged me for their time to find out that their technician failed to plug in a part that caused the issue. I have lost trust in this establishment. read more

Just a review on professionalism. So these guys usually have a secondary party or whatever do anything tire related. got a recommendation on a couple local spots with real good deals. No BS, but you can just tell and be thankful when local guys recommend other local guys who do good work. Any other car related issues i have, i am coming to these guys in the future. Hard to find great car shops with legit awesome dudes. read more

Two years ago about 20,000 miles ago I brought my car to Easy Automotive for a new timing Belt which they put in and charged more than $1000. for and a few months ago I found my car was loosing power. I took it to Toyota who determined that I needed a new timing belt, so I brought it to an experienced Toyota mechanic who took it apart and found that a bolt had not been tightened when they put in the timing belt, causing my sprocket to be broken, Pullies needed to be replaced and there was damage on my cam shaft from those loose parts banging around. Easy automotive had offered to put in a new timing belt for over $1000. but why would I ever go back there?! Turns out their 24 month warrantee was not good because they sold the business though they had the same people working there. GO there are your own risk! read more

Easy Automotive - Auto Repair Near Me - San Rafael, California

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We brought our Prius in here due to a NextDoor post and we couldn't be more impressed with the honesty. Never in a million years have I had an mechanic send me away telling me I didn't need to do anything to the car! Has that ever happened to anyone else? In a world full of rip off auto mechanics (no offense - but come on...you know it's prevalent in this industry), it's so refreshing to find a mechanic that's honest. Such a basic concept but so rare to find. I had accidentally hit the bottom of the car carriage not once, but twice, in two different places in the same day. Then the car started to shake every time I turned it on for a week or two, and then check-engine light came on. Recently it stopped shaking when turned on and check-engine light went off but my husband wanted to get it checked out to be safe. They explained why they think all of this was happening. Recommended no servicing needs for now. AMAZING. Given the situation, they could have easily found something "wrong" with the car. Proof that they are honest. No better proof than this! read more

Very responsive reliable and professional, a great group of people doing an excellent job. High quality car repair. I have been a customer of Easy Auto for many years when it was owned by Mark and Debbie. I continue to take my car there now that the new owner Mike has taken over . They have not missed a beat the same personable professional staff, focused on excellent service and customer relations and an excellent group of auto technicians. read more

Reliable is such a good word for these guys. I've owned two cars (Toyota) since living in San Rafael and I continue to use Easy Auto. Prices are reasonable. I've had belt changes, new water pumps, electrical issues, and regular maintenance stuff like oil, tires, brakes, smog tests... And they always give a discount if you are a customer (they send you coupons by mail - regular mail - it's a new app) OR if you have Triple Ay they'll whack off a percentage of the labor. ~Just ask for it~ read more

Patient and kind every step of the way from assessment to execution. Roman, Mark and everyone there were a pleasure to deal with. Thanks!

I was only living in San Rafael temporarily and was about to take the final drive back home to Los Angeles after a busy summer of commuting back and forth a few times. I realized very last minute that I was due for an oil change and struggled to find somewhere that would take me with only about a day's window. I had called another outfit and the woman who owns the shop was downright terrible and grumpy. I get it, totally my fault for forgetting and I had accepted many 'no's graciously (because it was totally my fault!), but she seemed intent on making me feel like shit. Thank you to Easy Automotive for doing no such thing! The staff was kind and friendly. They were very understanding and slipped me in suuuuper early one morning. I was greeted with kind smiles, quick efficient service, and an absolutely reasonable price. I also observed several regular customers enter to drop of their cars while I waited and people seemed to love their Easy Automotive. Great on you and thank you! read more

I have used Easy Auto for many years and have never had a bad experience. I never hesitate to recommend them. They are quite simply, the best. read more

I was the only client. They were taking one at a time. The waiting room was immaculate and my service was completed more quickly than I had expected. read more

If you do not know about cars these guys will take advantage! Me and my father have spent over a couple of thousand of dollars between all of our cars and these guys only patch the problem. If you change your brakes for example, they only replace pads to be somewhat noticeable when in reality your rotors or drums need to be replaced as well. They lie about replacing parts too. Before we went to a family friend who is a mechanic, my father was told a certain brake part was replaced and when our family friend took a look... it was never replaced. They took 3,000 dollars of my money "trying" to figure out what was going on with my Mass Airflow sensor. I never took a visual look but after one* look I could obviously see that the intake box clip was broken so too much air was getting in. These guys charged me 2.5 hours of labor to reprogram the ECU in response to the sensor. I went twice for this problem! It was our mistake for trusting these guys. You may think that they did a good job because you notice a difference and because the front desk people are nice but they are not completely fixing your cars! I promise if you get something done and go to another mechanic as a reference, they will tell you the same! This has been consistent with all** of our cars. This isn't just one bad experience. They jack up the hours on labor and I get it's a business and all but there is no transparency or honesty here ! read more

I was in a pinch after discovering a simple low beam bulb replacement required a removal of an air box blocking such simple replacement. I spoke with Roman over the phone who understood my plight and he was kind enough to accept taking a gander. Upon arriving, his Staff was promptly attentive. They really made my day by helping me out, and I couldn't be any more grateful. Fair, honest, and personable. Very reliable. read more

After Mill Valley Jiffy Lube ruined my transmission by pouring gear oil in it, I called Easy Automotive to figure out what my options were for fixing my car. Jiffy Lube was pitching a transmission flush or junkyard used transmission and Easy Automotive gave me the straight honest answer I needed--it was time for a new transmission. Good, timely information is an important gift when you are trying to sort out your options. Can't thank Easy Automotive enough for helping me out! read more

They are expensive and not very courteous customer service. I spent a lot of money but was treated disrespectfully. I won't be returning there. read more

I was referred to Easy Automotive by our regular mechanic. It was a wiring problem that triggered the engine warning light but it required taking the engine apart and the use of a diagnostic computer. It turned out that rats had eaten some of the internal wiring. Roman, Mark and Debbie were right on top of the repair and I was happy to get my car back in two days. They did an excellent job fixing a problem where most people would not want the job. Douglas B. read more

Great service, quality work. Roman and his team are excellent! Upfront, no BS, honest place.

I just got an oil change at Easy Automotive for my 6 cylinder Toyota and it cost me only $67.71 with tax. Furthermore, I only had to wait about an hour to get it done. read more

I purchased a 1998 HONDA CRV from someone who had the car since new and always took it to Easy Automotive and gave me all the service records over the decades . The car runs great so I always still take it here too for any issues that come up . They are accommodating , on time , and reasonable in their pricing . Even though I live in Petaluma , it's worth the drive to have my car repaired correctly each and every time and know I am treated fairly . Thanks to everyone there for upholding their great reputation !! read more

If you own Japanese cars especially, this is the place to go. They are very professional and honest. I've used their services for more than 10 years. I never feel like they push me to fix/replace anything that is not broken like many other dealers do. They did a great job and I highly recommended it. read more