Not sure why, but Yelp offered me another chance to review this business - so I'm taking it. I'm…read moregoing to copy/paste the last review I gave because it's still true and it appears (based on newer reviews) that Alex continues to do sub-standard work. He has also created other Yelp profiles in an attempt to evade the consequences of the negative reviews that keep piling up. As you'll see below, there is lots of effort put into avoiding consequences rather than actually dealing with the problems that Alex's sub-standard work creates. Here's my last review with some edits for clarity: Caveat emptor. Alex was hired to fix a flat roof that didn't drain. He quoted, was the lowest price (red flag missed), and we paid a deposit and agreed to a start date. That date came & went and we had to call and text before we got a reply with an excuse (2nd red flag missed). This was the first of many, many text/call attempts. Most were not returned. Those that were returned had lots of excuses (got a new phone, sickness, etc.). In the end, there was much more effort put into offering excuses than doing work or solving problems. Eventually, Alex's crew came out to do the work. They said they were finished about a week later than they promised when they showed up (more excuses and reasons instead of performance). Alex requested payment of the balance that day. I took a hose up on the roof to test their work and it still didn't drain. I sent Alex a video and he said he would come out to fix it. The next time it rained, the roof leaked. It had not leaked before - only didn't drain. So Alex's company left the roof worse than it was when they started. The next few months were full of many promises to fix the roof, but nothing changed. Alex eventually said it needed a drain installed and we agreed, hoping that was the answer. Now there's an ugly PVC pipe sticking out of the front of the house and the roof still leaks. Alex has stopped responding at all. The leak has caused $1,000s of damage to insulation, drywall, and left 1/2 the garage unusable. I hope this is a caution - it's a roll of the dice if you hire Spartan roofing.

From my experience with dealing with this roofing company and of dealing with Alex Simpson…read moredirectly, he should be put in jail and his company shut down. He is not thrust worthy, lies, uses sub standard materials and uses unknowable roofing workers. In addition his guarantee is No guarantee. If you want to take a total loss on having to redo your roof or have continual problems with your roof use him otherwise find a reputable roofing company. I had my whole roof redone by him in 2023. I immediately had follow up issues that he would not repair - nor would call me back. I finally gave up and had items repaired by another company. Now two years later, I have a major problem and I can not get hold of him again and have had three different roofing companies now tell me that my problem is due to substandard materials being used and poor workmanship. I now find out his license has been revoked and many tradesmen in the industry know of his bad practices!

We had a vehicle drive thru the front of our masonry home, WSR was recommended by State Farm and…read morewe are happy we choose them to restore our home. It was a long process and at times it was very frustrating for the wife and I but WSR always came thru and they worked with us on the project meeting all our needs.

Unfortunately, I am leaving a one-star because I asked you for a quote, you showed up, talked a…read moregood game but then never sent me a quote. Not sure why contractors do this. Why waste people's time like this?

We were looking for a water restoration service to clean up my mother-in-law's flooded home in…read moreGlobe. I contacted several firms through Yelp's "Request a Quote" feature. . First Choice called me within 30 minutes, learned about the problem and then said they would call back to tell me if they had a crew available. They did do that. However, unbeknownst to me, my sister in law contacted another company and set them on the way to Globe. When the First Choice scheduler called back a few minutes later I had to tell her that no longer needed the service. The owner called back a few minutes to confirm and then he followed up with an email to make sure the other company did the job correctly. Based on this customer service I would definitely recommend First Choice.

Estimator John Roe came to our house in Phoenix to assess the presence of mold in the ceiling of…read moreour garage. No mold was detected, but John did find a small roof leak that we didn't know about. John was prompt, professional, friendly and very helpful to us. They do remodels, so we will definitely keep them in mind for future work.

If you want a roof professionally installed at a reasonable price, go with L&R Roofing…read more Are you tired of delayed responses and substandard work? Use L&R Roofing and get the work done right and on time the first time. I had a serious issue with my patio roof and asked them to come out and do an inspection. I let them know that I had a limited time. The President of the company, Luis came out the very next day and did the inspection himself. I got his inspection report the next day. I have had L&R Roofing out to my residence to repair substandard work performed by an HVAC company and another time to repair damage caused by improperly installed solar pool heater panels. They repaired the water damage and replaced the roofing all at a reasonable price. They are professionals and I have been very happy with their work. If you want the work done right and a roof that lasts, go with L&R Roofing!

Call L&R roofing for any roofing needs. This is actually an honest roofing company!!! ya. one…read moreactually exist ! they give you quotes by measurements. They tell you what your roof needs and more importantly they tell you what your roof doesn't need. No games just fair pricing and great work and everything behind a warranty. I have been working with L&R for six or seven years. They've done a half a dozen different jobs. They have always taken care of me quickly and efficiently.

Very responsive, great tech support, clear mitigation plan. My tech, Zach, was thorough, friendly,…read moreand clear. He explained all aspects of the complicated water remediation process. Love that Zona is a one-stop shop, with experts to handle all phases of remediation & rebuild. Thanks for the clear estimate, Zach!

Everyone I interacted with was very friendly , helpful and professional. When we needed someone to…read morecome out and assess water damage , they sent someone out within hours. I was very grateful for and pleased with the services I received . Our plumber is the one who recommended Zona and I can see why .

I had a small painting task to accomplish following some roofing work, and John showed up and…read morequickly handled it for me for a reasonable price. He did a great job, cleaned up after himself and let me keep the leftover paint. John is very experienced and obviously takes great pride in his work.

Excellent job on our roof replacement. I chose John because of his great communication, commitment…read moreto quality, using a quality product superior to his competitors, and quoted an honest and fair price. John always kept me informed throughout the project, took care of a couple changes I requested, and painted some facia/trim work that was repaired. His crew were professional and did an awesome job, I can't thank them enough. See for yourself, you won't be disappointed.

After getting several quotes we selected JMG Contracting for our renovation, not just on price but…read morealso how David's years of experience was evident in the way that he answered our questions and helped us come up with a plan that met our needs. Our project consisted of a complete redo of the master bathroom including converting a garden tub and shower into a full walk-in shower with accessibility features, new vanity and mirror (both involving electrical wiring), and a new bidet toilet (also involving wiring). We also upgraded the vanity, mirror, and light in the guest bath as well as upgrading some lighting throughout the house including adding pendants over the peninsula and converting track lights to can lights in the kitchen. We absolutely love our new bathroom! It gives me a calm feeling every time I walk into the room. A little oasis in our "beach" house in the middle of the desert. While having your routine disrupted by construction is never fun, JMG made the process as seamless as possible. Everyone that worked on our project was courteous, friendly and professional, and worked to make sure we were happy with the results. The team was careful to protect our floors by taping down a path of brown paper to the construction zone. They also created a zippered "door" with heavy plastic to keep the mess and dust as contained as possible and even swept at the end of the day. I specifically want to mention Josh, Frank and Gorge. We feel they went above and beyond in making our vision come to life. I had some pretty specific images in my head and they were listened patiently and did their best to make it happen or explained why it wasn't possible. And thank goodness for Holly! Holly's knowledge, guidance and calm throughout the process was invaluable as well. JMG gets the job done! We highly recommend them for any project. Dave and Susan Brown

Schedule estimate and walk through. No one came out to do so at schedule time and date. Left…read moremessages to office as well as with office manager Holly, no follow up. If you can't show up on time for a bid or follow up with a call, can't imagine what nightmare would ensue when they are actually doing the work. If that is your first impression you leave on a potential client, imagine the quality of work or lack there of. Lack of time management and follow up is all you need to know about this place. Do yourself a favor and read the negative reviews and avoid.

I cannot say enough good things about my experience with Exact Construction and Restoration! Trevor…read moreRoberts and his mitigation team were beyond epic! After an extremely frustrating experience with another restoration company that did nothing for two weeks other than blow fans, take moisture reads while driving up my insurance claim, working with Exact Restoration was truly a night and day difference and literally a breath of fresh air! From the moment they became involved, they were ten steps ahead. Communication was clear, consistent and proactive. I was kept informed about what they were finding, what needed to happen next, and why. My questions were answered even before asking them. There were no excuses, no unnecessary delays, and no leaving me wondering what was happening with my own home! This is how restoration should be done. Trevor, in particular, has been phenomenal. He's an absolute wealth of information but just as importantly, he brings tremendous integrity, professionalism and humanity to his work. Dealing with significant water intrusion in your home is incredibly stressful, and having someone who is knowledgeable, responsive, straightforward and genuinely kind makes an enormous difference. Trevor made a very difficult situation so much easier to navigate. What also impressed me was the measured approach Exact Restoration took. They weren't looking to make the situation bigger and more expensive than it needed to be. They assessed what was actually necessary, explained their reasoning, and moved the work forward efficiently and professionally. After what I had experienced previously, that level of integrity meant everything to me. The difference between the two experiences could not have been more dramatic. What had previously become prolonged and unnecessarily complicated finally started moving once Exact Restoration stepped in. I went from constantly having to chase answers to working with a team that was already thinking several steps ahead. Their professionalism, communication, responsiveness and integrity have far exceeded my expectations. In an industry where homeowners are often calling because something has already gone terribly wrong, the people who show up afterward matter enormously. Exact Restoration understands that. I would highly, highly recommend Trevor and the Exact Restoration team to anyone dealing with water damage/restoration. They have been nothing short of exceptional, and I am incredibly grateful I was finally connected with them. I guarantee you'll be in very capable hands!!

This company was excellent to deal with. From start to finish they delivered on their promise!…read moreWould highly recommend them to anyone!