As advertised. A fair price and competent technicians. That's all I ask for and that's what I got…read more Well done to them.

Paulo & Doug were fantastic! Went above and beyond to resolve long standing comms issues. Thanksread more

We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

Michael and his team are great they made sure everything was fixed and were communicative…read morethroughout the project

I would absolutely use them again I would recommend them to friends and family. They were able to…read moreservice what I needed in one day I would highly recommend them to anybody!!!

We had an absolutely outstanding experience with this audio visual company. From start to finish,…read moretheir team was nothing short of exceptional. What truly sets them apart is their professionalism and attention to detail. Every member of the team was organized, punctual, and incredibly knowledgeable. They took the time to understand exactly what we needed and executed everything flawlessly--anticipating challenges before they even arose and handling everything with ease. The quality of their work was equally impressive. The sound, lighting, and overall setup were seamless and elevated the entire experience. You could tell they take immense pride in what they do, and it shows in every aspect of their service.

I've recently transitioned my home AV needs to Audio Impact and Ryan and his team have been very…read moreresponsive and have provided great service so far. I'd highly recommend them. Rob

I used John (and his assistant Benjamin) to upgrade the Wifi in my house…read more They were extremely conscientious in their work and I would highly recommend them.

Great quality. Asks follow up questions that are helpful to me, as opposed to trying to upsell me.read more

You'd be making a critical mistake if your first phone call wasn't to…read more Ace Audio/Video. Greg solved my problem over the phone in under 10 mins. I was incredibly impressed with his knowledge of my system after I described it to him over the phone. He knew exactly how to diagnose and treat my problem. I could not recommend him more. Make sure you call him for any and all of your A/V needs.

I've been working with Gregg for almost 10 years. He designed, installed and calibrated my home…read moretheatre system and I am totally satisfied with it. This was a comprehensive build, a Dolby 9.1 system, and involved a great deal of craftsmanship, fitting speakers flush in the ceiling, routing wires, etc. It looks and runs great. I particularly liked the RTI device he set up, since its a master controller and is programmed to operate the many components in a coordinated way. My wife just presses one button and we're streaming, or we're playing 4k disks for movies. Spectacular. I'm particularly pleased that Gregg is always there when you need him. The rare time a component fails or when programming needs to be modified, Gregg is always prompt and capable, brining me a solution every time.

Ryan and his team came over and helped connect the garage to the Internet in the house via wire…read moresince the Wi-Fi wasn't working very well. We hit a few speed bumps with my existing house wiring but got it going! Ryan was very professional and I will likely hire him again for help with home cameras.

Ryan has worked and reworked my entertainment center. Has always done it right and within my…read morebudget. Customer Service is excellent. I highly recommend them!

Extremely pleased with our experience with Glenn and Halcyon. He was able to come out the same day…read morewe initially called, give us a quote and install the next day. The best customer service I have had anywhere in a long time. We are very happy with the service and products. I would highly recommend to any friends or family that are looking for security solutions.

Service Requested: Camera installation, upgrades, and system troubleshooting…read moreQuality: 3/5- their cameras do not offer the audible noise that they advertise Value of service: 3/5 - could be improved by offering multiple ranges of camera options instead of the most expensive one knowing customers will ask for other options to compare. We've used Halcyon Mobile Security Solutions for almost 5 years even through an ownership change for various upgrades, repairs, and new camera installations. Overall, the quality of their work has been solid once completed, and their technicians are knowledgeable and professional on-site. We did run into an issue with a camera that was sold to us by a previous rep (who is no longer with the company). The camera's speaker never worked as promised, and it took quite a bit of back and forth to troubleshoot. While the team eventually helped address the concern, communication delays made it harder to resolve quickly. Another recent project, getting a quote and installation for an additional camera -- took about two weeks from start to finish. While that's not terrible, shortening that turnaround could really improve the customer experience and help boost their sales, since responsiveness is key in this kind of service. Despite some bumps, we continue to use Halcyon because they do solid work once the ball gets rolling. With a few improvements to follow-up times and communication, they could easily earn that fifth star.