Over the last three months, I worked with Nick from the Doors and Windows department to select,…read morespec, and purchase windows, exterior doors, and interior doors for a home remodel. I wanted to share my experience now that we are done. I could not have asked for more. I am really grateful for all that Nick did for the project in these last three months. The project wasn't trivial because it was a remodel and because the house was over 100 years old. However, Nick was very knowledgeable, exceptionally responsive, and went out of his way several times to find very detailed information to help me choose and spec the right windows and doors. He also spent time shopping around different distributors to balance price, delivery time, and customization. Every time we met, he took action items for the questions that came up and followed up very quickly to close on them. That was tremendously helpful the project schedule and to reduce risk by ensuring we were choosing and speccing the product correctly. I am grateful to have worked with Dixieline and Nick in particular for this project.

It is always great when you can go to a hardware store and get solid advice from the people on the…read moresales floor. Quality hardware. Much more reliable hardware and advice than Home Depot. This is my go to place for hardware and lumber

Wonderful staff. John Pierre is always very helpful and just a nice guy. So many really beautiful…read moretiles to chose from

Make sure you take out a very large life insurance policy on yourself before you work with these…read morefolks....because by the time you are done, you'll want to blow your brains out and kill yourself. So take out an insurance policy to make sure your family is taken care of. They don't return calls or text messages. They don't like being at work. No one smiles or wants to be there. No one is happy for your business. There is limited communication while waiting on your order, and that only happened when I initiated it. There is NO after purchase support. NONE! I can't get anyone to call or text me back. I'd rather have my testicles smashed with a hammer than work with these people again. They have nice tile selections to choose from, but there HAS to be other places with the same tile options. I wish I would have taken the time to read their reviews before I gave them my money. I have absolutely no idea how they are still in business treating customers the way they do. RUN, SCREAMING AND YELLING! DO NOT GO THERE! YOU HAVE BEEN WARNED!

Had an excellent experience with Made Lumber. When I came in to look they had a nice selection of…read moreslabs and were way more reasonably priced than a lot of other places I'd checked. In particular, they had some beautiful walnut slabs. I wanted to create a coffee table, and I found the perfect slab, a figured maple. Nate offered to finish it for me, which was perfect since I wouldn't have done it justice myself. He also talked me out of staining it, which was absolutely the right call. Honestly, looking at it now I can't believe I ever considered it. It came out so beautiful, I can't help but to keep staring at it. It's gorgeous, like a work of art. The pictures really do not do it justice. It's going to look amazing in my new living room. I could not be happier with my experience and the finished product. Highly recommend Made Lumber!

I work for a design company, and we sourced a large walnut slab here for a client of ours to be…read moremade into a dining table. We contacted Made Lumber and thought everything was going smoothly, until our fabricator noticed after the slab was planed that it was in fact warped at one end. We investigated for a long time trying to figure out the cause- did our fabricator mess up? Did the wood have too much moisture in it? Was it planed incorrectly? After talking with our fabricator, Made Lumber, and the planer, we found out that the slab was originally warped, or had a "twist" to it, and had left Made Lumber that way. They even had a photo of it on its way to our fabricator (which was sent later), and you can clearly see the warp. Before it was planed, Made Lumber recommended us to a planer they use often who had a CNC, but our slab was too big for this machine, so instead they recommended another place that had a wide belt sander that would fit our slab. There was no mention that the slab had a twist this entire time. We took it to the place with the wide belt sander and from there it went to our fabricator, who noticed the warp. Now, Made Lumber refuses to reimburse us in any way or take any sort of responsibility for the warp, or "twist". First they blamed the wide belt sander they recommended, saying it wasn't planed correctly. Then, they said it's our fault because we didn't use the CNC (which wouldn't fit our slab) because this apparently "would have taken out the twist," although other carpenters have begged to differ on this point. If Made Lumber knew our slab had a twist (which they did), and thought that only a CNC would have gotten it out (debatable), then it would have been honorable for them to mention before we purchased it and say "hey, this slab has a twist, and the wide belt sander that we recommended won't get this twist out" but they didn't. We now are down $6000 on a slab that can't be used for our client, and it can't be re-planed because it would be too thin. Needless to say, we will not be sourcing from them or recommending them.

From start to finish everything was excellent. Talked to John when we first walked in. Eddie came…read moreto the counter and asked us how he could help. We really were lost and kind of not sure where to even start. Eddie walked us thru the process and eventually we settled on a wide hinged door. We went from pivoting to hinged and could not decide. Eddie showed us so many options and we ended up with what we think is the best door possible. Price, delivery and installation went flawlessly. As you can tell we could not be happier with our door choice, with Doors ETC and with Eddie. Eddie also made sure we got a door handle that fit the size of the door. Eddie also made sure it matched the interior because you can see by the pictures we were going with brass inside. Everything from measuring our space. Ordering the exact size need with the side window was perfect.

UPDATE to response - Apologies, they offered fiberglass door, not aluminum, but that is still…read moreconsiderably cheaper than what I paid for. The manufacturer didn't cover it stating checking/cracking was normal with direct sunlight, but there is no direct sunlight. I had two of my own finishers come out and both clearly stated the door shouldn't have been splitting open, especially within a year. And the finisher sent by Doors, etc was supposed to fix the checking as best he could, not spray paint a naturally stained door. UPDATE - It was recommended that I reach out to John, the owner, so I did that. I'd seen nearly a year chasing him down trying to get responses and also he offered an aluminum door as a replacement I was not ok with replacing a Walnut wood door with something that was a fraction of the cost and could never match in looks. All I wanted was support for the dealer I purchased the door from to get a warranty replacement, which I should have been entitled to. His solution initially was to send one of his guys out that could supposedly make the door look much better, so I agreed. It took 4 months for that person to come out and use a spray can to paint what was once a beautiful, natural walnut door, and the checking (cracking) was still there. After seeing what was done I reached back out to John and he said get all your correspondence with his guy and Simpson, the manufacturer together and send it to him and he'll see what he can do. After sending him everything he responded back again offering the fiberglass door, to which I declined and asked for him to do what he offered now that I took the time to get everything together and send to him and he is no longer responding. You can see the before and after from the pics and video. This is a company, and person, that doesn't stand behind their product, nor the damage their people do.

I wish I would have started my gravel search here. Not only does SBS have a bigger selection of…read moredifferent sizes of gravel, but the customer service is outstanding. I visited several rock yards before coming here, and at some I was lucky to find someone at all. At SBS, almost as soon as I got out of my car, someone approached me and asked if I needed help or had questions.

Picked up half a yard of topsoil. The quality is good although compared to site one I feel like I…read moredidn't get nearly as much and it is double the price. Not to mention the yard where you get the soil and mulch or whatever you're getting is super tight. Staff is very friendly two stars only because it's double the price of others.

Everyone is soooo nice and helpful. this is a slab yard that also does fabrication. A real rarity…read moreas there are 1 million slab yards and some fabricators, but rarely both of them together in the same place.. please don't be fooled into thinking you can get anything other than correctly cut the size slabs and maybe a little fabrication. This is not a boutique if you want boutique ask your contractor to accompany you here and make an appointment. Do not arrive without one. There are no "salesmen" here, little guidance. I really think the buyers only requirement is to know what size, color and finish. Oh, and bring $$$. Also lots of great remnants.

Adrian and his team at Florentine went above and beyond to help me with my slab and remnant…read moreselection. The staff is extremely courteous, patient and professional. I will be back! Plus the prices are great :)

Five years ago I remodeled my kitchen and we used great tiles from Arizona Tile--it looked…read morefantastic and tied in the cabinets & counters. One of the tiles got chipped by plumbers dealing with a problem. We went to Arizona Tile to see if they had more of the same tile. Lori, a Showroom Consultant, helped us try to find the same tile, spending time searching upstairs & down with only an IPhone photo to go by. She ended up giving us about 6 samples to try and match it & was very professional and congenial. They have great tiles to choose from but also took the time to try and help us find a replacement. This is the kind of customer assistance one rarely gets these days. Thank you Arizona Tile and Thank you Lori.

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Miguel helped find the exact quartzite stone I was looking for. I was so appreciative of his…read moreefforts. The stone is beautiful!

Nice place not to big but lots of amazing selection from tile to slabs …read more I worked with Cecilia who was great to work with , she make my shopping smoother and easier. Highly recommended

This Ace is the cleanest, most aesthetic hardware store I've ever been to. It looks small from the…read moreoutside, but don't let that fool you... this store has THREE levels. I was so pleasantly surprised by their selection of products, especially since I was looking for random items for my new apartment. The employees were helpful, knowledgeable, and looked like they genuinely loved working there, which was such a joy to see. I've returned to this shop way too often, and my wallet hates me for it. This location relies heavily on paid street parking, though there is a small customer lot behind the shop. A trip to this Ace is very worth the $2 I paid for parking.

Propane tank exchange took over 15 minutes, employee reported store is severely understaffed …read more Management needs to address the issue. 9/19/26 - RM