Rewind is always very helpful and great at answering all of our questions. I've worked with Natalie the most, and she is always on top of things. The entire team is very proactive and quick to address anything that comes up. Thank you! read more

When we had water damage in our home due to a pressurized leak, Rewind was the first company we called. They were able to get a team member out immediately to assess the damage and machines on site to start the dry out process. It was our first time dealing with water damage and going through insurance and I'm so glad we had Natalie to help us through the process. Natalie is kind, thoughtful, and a great communicator, her emails are well worded which helped us understand the process easily. You can expect the same traits from everyone else on her team, they were a pleasure to work with. When they performed the demolition of our wet drywall and floors, plastic barriers were put in place to contain the debris and target dehumidifiers to dry in place. We were so impressed how well the plastic barriers were able to isolate the work to small parts of our home, protecting our other items from dust. Everything they do, they do with care and precision. Water damage is never fun and very stressful but the Rewind team was able to relieve a lot of that stress and worry. read more

I had a big bathroom leak from above. Rewind Emergency Service was hired to remediate any mold or toxins. They arrived as scheduled and did the job leaving a clean work area. Natalie was so helpful during the entire process and also had a drywall replacement service she contacted to get that done. She has followed up on everything and did so in an efficient manner. Having a home disaster is daunting, but, it got repaired and completed thanks to RES and Natalie. read more

Natalie and her team are amazing! With too much on my mind, I turned on a faucet and walked away to come back to two flooded rooms. Natalie returned my call immediately and talked me through what I could do while she expedited a crew my way. When her crew arrived and machines were placed, I was given specific directions of what to do and a diagnostic of what to expect. Natalie's instructions and her crews' quick service saved my floors. Thank you Rewind! read more

Natalie from Rewind Emergency Services was incredibly helpful as project manager for the mold remediation under my kitchen sink. She was able to orchestrate multiple work crews to come in and begin the process of removing moldy exterior and interior wall spaces, detect where the multiple leaks were coming from, fix and replace piping, and then rebuild that area inside and out. I am beyond grateful for her facilitating services and so very thankful for her helping us through this difficult time. read more

Rewind Emergency Services was referred to me by my Realtor for a mold problem in the house I was trying to sell. Time was of the essence! Rewind responded immediately and sent someone out to observe the mold damage. The problem was diagnosed and repaired within two weeks. Staff and technicians were prompt, honest and conscientious. Work was performed professionally with the utmost respect to my property. I would highly recommend Rewind to anyone encountering a similar problem. I would specifically acknowledge Natalie for her superior communication - especially after hours! read more

Working with Rewind has been great - I have had the pleasure of working with Natalie and her communication is fantastic. Rewind makes sure that top quality is being performed. Thank you so much! read more

Natalie and Art were awesome to work with. They were quick, responsive and communicated all the time to manage expectations. Hope I don't have to but if I suffer another restoration event I will definitely call Rewind. read more

Hurricane Hillary did a number on my downstairs. Completely flooded. So responsive Art did a remarkable job of cleanup. My neighbor who is in the construction industry pretty high end was very impressed. I was on chemo that week so my emotions were running rampant. Understanding what I was going through and try their best and then minimize the mess that I had. Nadlie who's in charge what is just off the charts awesome. Just waiting to rebuild and hopefully I can work with Natalie on the rebuild. I can't recommend them enough exclamation! Reach out to me if you have any questions. read more

I was referred to this company by a neighbor. I called many companies in the area for mold remediation and had four other companies come for a quote. Beside the fair quote they provided, Natalie and Chris were great to communicate with from start to completion. They were quick and efficient on set up and worked with my schedule for taking down. I definitely recommend them! read more

Rewind Emergency Services - Found mold in my wall. - Damage Restoration Near Me - Orange, California

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This is my 3rd experience with Rewind . They could not be more of a pleasure to work with. Always on time, incredibly meticulous with preparing your home for the work that needs to be done. An actual person , Natalie answers their phone and is always pleasant, and informative about the process. The circumstances of them working on my home 3 times were unfortunate but thankfully they made it as easy as possible read more

I had major water damage in my kitchen. I hired a restoration company and had a terrible experience. I was looking for some one I could trust and that would work with my insurance company. Natalie was recommended to me by a dear friend. She was amazing!! She was very knowledgeable and looked after my best interest. The insurance company was slow and did not communicate with either of us. She was very patient and I was very pleased with the outcome. I highly recommend Rewind! read more

We've had a leaky roof for years and mold had been growing behind the walls and ceilings unbeknownst to us. It was even discovered in the air we were breathing in the two most inhabited rooms- our master bedroom and the TV room. Year after year, our lame HOA kept sending back the same roofers from The Mickey Mouse Club, so you can imagine the toll the toxins took on our bodies. When we finally figured out why we were getting sick we weren't sure if it was too late.... So we contacted a few different companies we found here on Yelp (based on reviews) and Daryl was the first to respond, which was a very good sign. Yet, we still scheduled a couple more evaluations so we could do some comparisons for HOA to approve. Again, Daryl's company came out on top with the comps! It was the most fairly priced comp of all three! He was very patient with us, as our HOA kept delaying the process and we had to reschedule 2-3 times. He explained everything thoroughly and answered our numerous, repetitive questions. He also completed everything on schedule! They used high-grade protective coverings to separate parts of the room that were infected, which reminded us of the hazmat scene from ET! Lol! They even made zippered doors to enclose the rooms that were infected, while still allowing access if necessary. (The material was thicker than your average shower liner). We thought it was pretty clever. It was so well done that we left it up for the build back process! Final post test results reveal we no longer have mold in our home!!! Wooo-hooo!!! Now we can focus on healing and regaining our health! Thank you Daryl!!! read more

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1000 STARS!!! I cannot be more appreciative of Natalie and her team! Rewind provided superb service, fast actions, excellent customer care, clear and concise communication every step of the way. Rewind helped to coordinate other vendors needed in the water damage restoration, and when other vendors slacked off, Natalie stepped up and made sure things were made right. Insurance was giving me a really hard time, Natalie went above and beyond to personally call the insurance company's management. I don't think I would've gotten the claim paid without her help. Very grateful to have professional, knowledgeable, and CARING people helping me during a very stressful time. Having Rewind in your corner will give you a peace of mind that money can't even buy these days. Thank you, thank you again! read more

I have used Rewind for several remediation projects and I have always been impressed with Natalie & her team. When a flood or other loss happens the process can feel overwhelming but they walk you through it every step of the way. I appreciate their attention to detail, honesty & customer service. Rewind will always be my #1 remediation go-to. read more

Natalie, and Chris take good care our water damage house. We have a wonderful experience to work with them, and highly recommend the best team-rewind restore to save your sweet home. read more

They were responsive and patient. Our dishwasher drain line got disconnected under our sink and when I realized the damage was significant, I called them and they were at our home that day setting up fans and dehumidifiers. read more

Our toilet tank overflowed and we had two inches of water in two bathrooms. The water also flowed into two hallways, closets, bedroom, office and studio. I called Rewind and they were at the house in about forty-five minutes. They made sure every affected area was totally dry and mold free. Natalie, the owner, was always easy to reach if I had a concern or question. Rewind is excellent and I highly recommend them! Thank you for your service, Rewind!!! read more

Excellent service! Very clean and on time with start to finish. Really recommend using them

Natalie and Chris were amazing from the START! Natalie was super responsive via phone and text the entire process. She was always willing to hop on a phone call to answer questions or talk through insurance processes. Chris was professional, patient and thorough when it came to the on site inspections, questions and explanations we needed. I always felt comfortable with him in the home. We constantly knew they had our best interest in mind! I would highly recommend Rewind if you ever find yourself needing help with remediation and emergency services! THANK YOU! read more

I have been wanting to post this for several weeks. This company is fantastic! I needed immediate help and from the very start of conversation I felt I had called the best. Thank you Daryl and your team for putting me and my family at ease. The job was well done and I'm grateful. Will not hesitate to call afaik. read more

Natalie was absolutely amazing at helping us new home owners navigate the insurance intricacies that came with a burst pipe that flooded our home. She had a crew onsite within hours of our first call. Both Natalie and Chris were extremely knowledgeable and helpful in guiding us through all of the steps throughout the process. They were very detailed with their explanations and provided excellent photos of absolutely everything. We would not have made it through the insurance nightmare without their kind and thorough communications. We would highly recommend using Rewind Emergency Services to everyone in need. read more

Rewind has been absolutely amazing! Not only did Natalie handle everything from demo, mitigation, contractors, and insurance, she also took the time to walk me through the process, and explained every step of the way. This was my first big flood job, and her support made it manageable. I can't even imagine using anyone else. Chris was also amazing, and showed up almost immediately after I called. He made sure he was there to meet with everyone, even if I couldn't be there. Thank you, Rewind! read more

Rewind was great. Natalie was able to help in all aspects of our water leak. Fast, priced fair and communicated extremely well. I highly recommend to anyone who has a water emergency. read more

I had mold issues from a roof link and also throughout the house in a few areas. I had contacted Daryl for an estimate. He was professional throughout the whole process. He came out for an appointment & also wrote an estimate. Had decided to replace and cut out portions, etc., but am super impressed with how organized & seemingly hardworking Daryl was. Will definitely use his services if I have a mold issue next time. read more

We've called Rewind twice now for mold removal. They are very communicative, friendly and accomodating! Cost for repairs was also reasonable, so we will continue to use Rewind for future services. Thank you! :) read more

Natalie's crew did a super neat work! Their friendly responses brought us so much relief while we went through all kinds of hassles of restoration. I highly recommend Rewind! read more

Everyone at Rewind Emergency Services were great! Especially Natalie and Chris! Chris showed up day 1 and got the job done with his entire crew! They were the first ones in and the last ones out ! Natalie was always helpful and informative day and night! I highly recommend Rewind Emergency Services! Thank you everyone for all of your hard work! Marilyn and Gib read more

While installing solar and having roof repairs done - we thought we had mold damage. Rewind came out for what I was sure was a solid project and gave us the great news we had no mold! Grateful for an honest company!! read more

This company is 2nd to none! Communication was fantastic, always communicated what was going to happen as far as work. Went out of their way to reach out to insurance company. The workmanship and care they showed to our home was above expectations as well. Great price, would recommend this company. read more

When a pipe breaks and house gets flooded and after plumber fixes the problem you want the right professional quick and effective emergency service there. Rewind was it. They made a dire situation, especially during this Covid19 crisis , most bearable. Wouldn't hesitate to recommend them to anyone. Great choice when one needs such services read more

I used Rewind after having smoke damage due to a wild fire. Daryl and his team provided immediate service. The insurance company made the situation more complicated but Daryl was always very professional, polite and helpful. He made sure that his company didn't add any additional stress for me! Thank you read more

Excellent Service. Daryl, the owner went above and beyond to make sure everything was done to my liking and he always returned all my calls. He is very honest and his employees worked were very respectful and worked diligently. read more

Daryl was responsive, thorough and professional throughout the entire process. He explained the steps in his work estimate and provided breakdown of cost as well as completion timeline. Very happy with results. Definitely recommend their services. read more

Just like the others, I cannot say enough great things about Daryl and crew from Rewind!! Daryl went above and beyond to inform me of next steps and put my worries at ease! He was professional and available at all times, and made a painful and complicated path to recovery manageable and seamless!! If you are considering a remediation company, look no further than Rewind to get the white glove service we all look for during a tough situation! THANK YOU DARYL! read more

We had the unfortunate first water leak event recently. Thankfully Rewind Emergency was there to help walk us through an u familiar process. From the moment we called, they were timely and responsive. Our small downstairs room was transformed into a wind tunnel using 3 fans to help dry out the wall. They checked back with us on the status of plumbing work to be able to collect their equipment. Overall the service was exactly what we needed with explanations of the process along the way. Thank you Rewind for helping calm our nerves about and assist in our beginning the repair of our water damaged wall. read more

Daryl and the team was very professional and on top of everything. We had a really crappy situation to deal with and having contractors not causing more stress is always a relief. We are happy with the services provided to us and the fees were fair and reasonable everything was explained in detail and project completely quickly and timely to minimize over all damages we were faced with. read more

Excellent work and service at a time crucially needed. Water damage to home during time of Covid19. All was made well so that repair work could proceed. Insurance company approved. I am very satisfied and recommend Rewind highly. read more

Nothing worse than waking up and having your carpet soaked. We had a leak that impacted the home office. The guys (Chris and team) who showed up had full protection gear and I could tell there was respect for me and my family's safety during Covid. I still can't believe how polite and professional these guys are. Darryl P was so helpful and walked me thru the process even helped with the insurance. They were always on time, kept in touch via phone and coordinated the entire process. These days are stressful enough, working from home, home schooling, house leaks, etc. I cannot thank you enough for making this process as smooth and stress free as you did. read more

We woke up to a huge leak in our kitchen one morning and called Rewind. It was the best decision we ever made. Natalie and her crew are amazing. From beginning to end they were super professional, responsive, and most importantly, remediated all the damage. Don't try and do this on your own or deal directly with your home owners insurance. Do yourself a favor and call Rewind. Best decision we made in this unfortunate situation. read more