Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

The assignment was to tear down a dilapidated 10' x 10' deck and construct a new one that spans…read morefrom one corner of the house to the opposite corner. I envisioned a screened section, an open section with a roof, and a small, open area for grilling. Additionally, I wanted a set of double windows removed and replaced with a sliding glass door, as well as the replacement of an old backdoor and storm door. Throughout the entire process, the ERS team proved to be an exceptional team to work with. Dylan and Coz diligently helped bring my ideas to life and designed the deck of my dreams. Daniel and his team then brought the design to life, ensuring effective communication and clear expectations at every step. Lyle, Dylan, and Coz regularly checked in to ensure my satisfaction throughout the project. They promptly addressed any questions or concerns I had, making this experience far exceed my expectations. I highly recommend the ERS team for any deck construction project.

"0" stars is more deserving but not allowed on this site. I live 2500 miles away and I mistakenly…read moretrusted Rodas Construction to complete a major renovation project at a house I purchased in Durham. This company is very small and does not have the capacity, talent, experience, expertise, and bandwidth to handle projects larger than one bathroom remodel. I do believe and hope they can handle very small projects but nothing more. They certainly failed us miserably. Because of their size & staffing, Rodas Constriction LLC lack basic structure, organization, communication, discipline, order and quality. Forget about customer service. For example, I visited my house four times during the renovation process. I found windows fully "open", doors unlocked and the air conditioning or heaters on without anyone present. This led to leaks and moisture penetrating various parts of the house afterward. I communicated these issues to Rodas ownership every time without a favorable result. Nothing changed. In fact, Rodas ownership did not accept responsibility and continued their work. Although small, Rodas ownership is "unusually" arrogant and will never admit to wrongdoings, will never accept accountability and will never own they are being negligent. On top of the mismanagement, negligence, and disorganization, the most important problem was that Didier Enrique Rodas and his company, Rodas Construction LLC, failed to apply for and secure construction permits for the structural work as well as permits for plumbing, electrical and other work they had performed. They didn't get the permits to save money and to avoid to doing their work legally, appropriately, and effectively. This act of non-compliance is against all rules and regulations. And...once you pay Rodas Construction LLC in full, they will forever ignore and avoid your issues and requests. They certainly did for us. We still have several exposed drywall openings they had created and don't want to fix. Rodas Construction LLC is very small company with only a handful of employees. But with their VERY small size, they do have a Director of Marketing who amongst other soliciting activities, he manages social media work. Strange...right? For example, this marketing director will soon respond to this post with an elaborate list of excuses for having failed a client who had paid them in FULL. He is the person who responds to all of my complaints to Didier Enrique Rodas. This company will never accept accountability for its faults, wrongdoings and they will NEVER fix issues they had caused. I can write many pages on the issues I had faced with Rodas Construction LLC. Aforementioned remarks are high level insights so consumers are aware. BE EXTREMELY CAUTIOUS! I do take responsibility for trusting and selecting Rodas Construction LLC. I should have known better. I was desperate. But do your research, check multiple references and do NOT pay anyone especially the people until you are 100% certain about the quality of the work.

9 years ago we had Rodas do our roof. He told us they only guarantee it for 5 years as GAF does a…read more50 year warranty. I contacted Rodas as it now leaking. They tell me: Jon, I received your inquiry on our website regarding the leak around your vent pipe. Unfortunately the pipes are not covered under any warranty. We would be happy to come out and take a look at the leak. We do charge a $250 fee for inspection. Let me know if you would like to be added to the calendar. Thank you. Janice Rodas Construction, LLC 1100 Logger Court Suite E 100 Raleigh, NC 27609 919-239-4384 Top Quality Service, Competitively Priced, Trusted Results rodasconstructionllc.com I think the Italian's reply would be. 'He that deceives me once, its his fault; but if twice, its my fault.'" I can't believe they want 250 dollars to see were they erred

We had our roof replaced by Legacy and we couldn't be happier with the service we received. From…read morestart to finish, the team was professional and 100% efficient. The quality of the workmanship was outstanding. The communication was great. The crew arrived on time and completed the project within the estimated timeframe. They were absolutely committed with the project. The manager, Ralph Kennington was exceptional. He was knowledgeable, and help me out with any questions or concerns we had about how to hinge with the insurance company. He kept us informed every step of the way and made sure that we were completely satisfied with the work. Overall, we highly recommend Legacy Construction and Roofing to anyone in need of roofing services. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. Thank you to Ralph and your entire team for a job well done! Maria Martinez

From start to finish, they did an excellent job and my new roof looks great! Special thanks to…read moreAntonio! He was amazing and so helpful and kind throughout the entire process!

Following the installation of a new roof under warranty by Spilman, Inc. we had water damage to our…read morehouse caused by improperly installed shingles & lack of oversight & supervision of the job. Spilman tried to blame the homeowner for the problem but clearly no reputable roofer knowingly installs shingles so as to cause water damage. Spilman assured us several times both verbally & by texts that he would repair the damaged areas. He delivered the necessary) material which we painted ourselves to save him time & expense. He never did the repair work. After waiting several months for Spilman, we hired another contractor to repair the damaged areas. We posted our complaint with the Better Business Bureau (BBB). Except for several insulting texts to us from Spilman, the complaint went unanswered. Eventually Spilman stated in several texts to us his intent to reimburse us for the cost of repairs if we would then inform BBB of the resolution. We agreed to his extended time frame for payment & sent him the bill, per his request. As the deadline approached, we reminded Spilman of his commitment & again he texted his intent to pay. That deadline has passed & we have not received payment. Once again, Spilman did not stand behind his word, work or warranty. It has been a long & unpleasant experience. We would not recommend Spilman, Inc.

The roof is the first and last impression of a house --- and ours now looks EXCEPTIONAL thanks to…read moreSpilman and his guys. They were very professional, did an outstanding job, cleaned up until the last nail was found, and very courteous to my family and me. Our neighbors on both sides of us also used Spilman - and I speak for us all when I say that we received a quality job for a more than fair price!!

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

Reliant Home Solutions Lane Johnson provides superior home services. He came to my place and went…read moreover my list of needs. He contacted me within a day upon posting to THUMBTACK and after his visit he sent out a quote within 36 hrs. Lane came 3 days later and completed the tasks in two days. He provides the utmost care and is tenacious. I really cannot say enough nice things about this conscientious kind person.

Lane and Tyler took on a pretty major (at least for us) renovation for my wife and I on our first…read morehome. They opened up our kitchen to our dining/living room, removed carpet/particle board (in preparation for our hardwoods), and painted the ceilings in our entire first floor. I almost forgot to mention the pantry that they custom built in for us. It looks like it was always a part of the home's design. Through the whole process their communication, professionalism, and work quality were top notch. When we ran into a couple of issues/discoveries along the way, they knew the right people to call on to have things handled the correct way for a fair price. I wouldn't hesitate to call on them again once we are prepared for our next renovation and would happily encourage family and friends to do the same. Thanks again guys!!

Be careful dealing with Triangle Reconstruction. Rob, the owner comes off as humble, honest and…read moresincere, but if something goes wrong watch out ! I hired Triangle Reconstruction back in the winter to repair the foundation at my house. This was a very large project of which I had paid him about a third. On January 11 they caused a fire at my house burning down my kitchen. Rob was very apologetic at first, but when I told him I wanted another company to finish the project he said I owed him a lot of money for the work they did and he claimed that they had completed %80 of the job. Fortunately, I had a reputable structural engineer come out to inspect my foundation before they started working on my house and then I had him come back after the fire. The engineer stated only 1/3 of the work had been completed - if that much ! Rob also threatened to file a stop work order if I did not let him bring 'his engineer' out to look at it. I understand accidents happen and against the advice of many people I was actually willing to give him the opportunity to finish the job and try to help rectify the situation. However Rob's estimate to finish was nowhere close to being equitable and provided no consideration for the hardship he has caused in my life. His estimate even included money owed for work they did in the kitchen which was burnt in the fire that they caused ! He clearly doesn't understand the gravity of this and what my family and I have gone through and what we're still going through. We have been out of our house for almost 5 months now and probably won't be able to move back in for another month or two. My family has suffered tremendously due to this company's negligence.

Triangle Reconstruction sealed all the cracks/ holes where mice can get in both our crawlspace and…read moreour garage. They vacuumed, cleaned and disinfected both areas, lay a vapor barrier in our crawlspace, and also replaced some old insulation. Both areas look amazing! All the debris from mice and other small rodents is gone and the air is clean! They will also come back if any new activity occurs, to make changes where needed. Excellent job! Highly recommend them! E. Vasu