Mauro and his brother were extremely helpful. They were fast, professional, friendly, and…read morerespectful. I would use them again in a heartbeat! They even followed up a few weeks later to make sure I was pleased with the work! 10/10 would recommend

We needed some help with our roof quickly and Mauro Rodriguez made it happen. As he promised he…read moreand his crew were at our house the next day and repaired a part of our roof that we needed done. He told me they also have electricians and plumbers and can repair things in and on the house. We are glad we found them and highly recommend this company.

This guy is amazing. One of the most frustrating things these days is that contractors don't want…read moreto come out and assess the situation before giving you a quote. Soteri was awesome. He came out with his team. Assessed the roof and identified what needed to be done. He even took pictures to show me what he saw. He then walked me through what he was going to do and the services he offered. I asked him for a formal quote, and I received it a few hours later. I vetted 7 companies and chose him. The biggest reason the other 6 didn't want to come out to see what the job really was. After he completed the work, he took pictures of EVERYTHING he did and took the time to explain it to me. I absolutely would hire this guy again. I'm going to have him out in later November to clear all the gutters and then probably have him out when my house reaches the 10-year mark to do 10-year maintenance. I would give him six stars if I could.

It is a GREAT satisfaction every time I am able to find a contractor that I feel I can trust and…read morethat I know I will be calling for many, many years. The owner Sotero responded to my request for quote very promptly. I hired his company to clean my gutters. He promised to arrive at 9am on a Saturday and he arrived at 9 am sharp ! He did a fantastic job, he climbed on the roof and made sure not only the gutters were clean but the entire roof. He also blew all the leaves on my driveway on my walkway, left everything looking really nice !! He even cleaned the gutters and blew the roof on my backyard shed. He even noticed that there was a small hole on my roof shed and he repaired it without me even asking !!! Furthermore I can tell that he is very knowledgeable about roofs as he was able to give me a lot of advice about how to properly take care of my roof. Finally the price was very reasonable. I'd rather support a family business that one of those large companies that will end up subcontracting work to someone else. So I will be calling Sotero for all my roofing needs ! ( now if someone knows a mechanic that is reasonable and that you can really trust, let me know please..... lol ).

Carolina United Roofing came out and repaired a few areas in our roof that were causing a little…read morewater damage. A different roofing company had come by doing those door-to-door free roof inspection and to were pushing for a full roof replacement when all we needed were the small repairs. I highly recommend Carolina United Roofing for their honesty and trustworthiness.

Carolina United Roofing came over to inspect our roof to see if there were any repairs needed or if…read moreit was in need of replacement. They were able to give us documentation to provide to our insurance company that the roof was in great condition and did not need any current service. We really appreciated their timely, friendly service and will call them in the future for our roofing needs.

First response roofing did an outstanding job replacing my roof - They were easy to work with, they…read morehad the best price, and the actual work was of the highest quality. Owner Dave Wilson oversaw the entire job. He was very patient with me and was very attentive and responsive to all my questions and requests. The on-site manager, Russell, was present throughout the entire job and was extremely responsive. He kept everything moving smoothly, made sure all materials that were needed were there and in good condition, and the workers were ready to go. Russell went above and beyond to make sure everything went smoothly and that I was completely happy with all aspects of the Job. They replaced 3 skylights, caulked inside and did finish work. The skylights look great! They did not just drop the skylights in and hammer them down. They allowed me to look at placement and tweak it to where I was happy with how it looked. This attention to detail was carried through throughout the job. They replaced outside rotted boards around the doormer with PVC at no charge. They showed up early and stayed late every day. They worked very hard every minute they were here. All of the workers were very polite and pleasant. When they were finished, they did a thorough job of cleaning up and removing all waste materials and packaging from the premises. There was not a trace of debris anywhere. The overall job looks wonderful. It is so nice to work with contractors that truly care about the job and sincerely want to make sure that the homeowner is happy. I plan to use them to do repair/ replacement work on another property I own. I cannot recommend First Response roofing highly enough!

Big thank you to 1st response for the prompt attention on a leak in my home! Very professional and…read moreaffordable! They were at my house within 24 hours from my phone call and scheduled the repair that week! If you want prompt service at a great price call them! Nicole Franklinton

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

Once again William Taylor and his crew have made everything right again. My entire brick front…read moreporch and walkway gave way in the spring due to the extremes in temperature we've been experiencing - literally collapsed in on itself. William came out right away and then sent his expert crews out to review. It was a laborious job but was handled in the usual quality, detail-oriented, precise manner that I have come to expect from this business. It's so very wonderful to find someone that still cares about their work, their honesty and their reputation. I can't say enough good things about William and his crew. He is always my go-to for anything and everything. Thank you William. Diane Jensen

One of the Best decisions I ever made! The knowledge, honesty, and Attention to detail is amazing!…read moreEVERYTHING was discussed, listed, and explained. The type of shingles, the step by step guide of what was to be done was DONE!. Because this company has been in the area for quite sometime, they've developed a reputation for being clear and concise, and delivering a quality product.They arrived early, completed the job, and cleaned up every piece of trash that was created. It was like, they'd never been here...except for the stunningly new beautiful roof.