Nate, Heather and company did a great job for our community pergola. We started contacting vendors…read moreto help us build a pergola. Nobody imagined all the roadblocks that would happen during this project (lumber prices, covid, obtaining permits and on). We did our due diligence in regards to selecting Total Deck. This whole experience really shows how dedicated all of you work to get this pergola installed. Words are not enough to thank you for going the extra mile to ensure this was done properly. We were so happy that it was completed without needing to close the pool too. Thank you again for the hard work!

Overall: Their quality and speed of work was very good. The…read morereason for only a 3-star fell squarely on the communication, or lack thereof. Heather, my point of contact and their office administrator was aloof and lacked some basic professional communication skills, those are detailed below. I'd still recommend their crew for small, straightforward deck work, but for anything more comprehensive, be prepared to put in time to manage the project. The Job: I had Total Deck Care re-stain my 12x12 foot deck. Work included powerwashing, a light sand, and 1 coat of stain. No boards were replaced. Pros: - Speed and quality of work (~3 hours to complete above between 2 resources, spread across 2 days) - Quote review and invoice payment process was fully automated Cons: - Communication was abysmal - No formal notification of when the crew would arrive (morning or night) until 6am the day of. - No details regarding payment, whether I needed to be present for the work, did I need my deck cleared etc. - No follow-up after the work was complete to see if the work was done to my satisfaction.

"0" stars is more deserving but not allowed on this site. I live 2500 miles away and I mistakenly…read moretrusted Rodas Construction to complete a major renovation project at a house I purchased in Durham. This company is very small and does not have the capacity, talent, experience, expertise, and bandwidth to handle projects larger than one bathroom remodel. I do believe and hope they can handle very small projects but nothing more. They certainly failed us miserably. Because of their size & staffing, Rodas Constriction LLC lack basic structure, organization, communication, discipline, order and quality. Forget about customer service. For example, I visited my house four times during the renovation process. I found windows fully "open", doors unlocked and the air conditioning or heaters on without anyone present. This led to leaks and moisture penetrating various parts of the house afterward. I communicated these issues to Rodas ownership every time without a favorable result. Nothing changed. In fact, Rodas ownership did not accept responsibility and continued their work. Although small, Rodas ownership is "unusually" arrogant and will never admit to wrongdoings, will never accept accountability and will never own they are being negligent. On top of the mismanagement, negligence, and disorganization, the most important problem was that Didier Enrique Rodas and his company, Rodas Construction LLC, failed to apply for and secure construction permits for the structural work as well as permits for plumbing, electrical and other work they had performed. They didn't get the permits to save money and to avoid to doing their work legally, appropriately, and effectively. This act of non-compliance is against all rules and regulations. And...once you pay Rodas Construction LLC in full, they will forever ignore and avoid your issues and requests. They certainly did for us. We still have several exposed drywall openings they had created and don't want to fix. Rodas Construction LLC is very small company with only a handful of employees. But with their VERY small size, they do have a Director of Marketing who amongst other soliciting activities, he manages social media work. Strange...right? For example, this marketing director will soon respond to this post with an elaborate list of excuses for having failed a client who had paid them in FULL. He is the person who responds to all of my complaints to Didier Enrique Rodas. This company will never accept accountability for its faults, wrongdoings and they will NEVER fix issues they had caused. I can write many pages on the issues I had faced with Rodas Construction LLC. Aforementioned remarks are high level insights so consumers are aware. BE EXTREMELY CAUTIOUS! I do take responsibility for trusting and selecting Rodas Construction LLC. I should have known better. I was desperate. But do your research, check multiple references and do NOT pay anyone especially the people until you are 100% certain about the quality of the work.

9 years ago we had Rodas do our roof. He told us they only guarantee it for 5 years as GAF does a…read more50 year warranty. I contacted Rodas as it now leaking. They tell me: Jon, I received your inquiry on our website regarding the leak around your vent pipe. Unfortunately the pipes are not covered under any warranty. We would be happy to come out and take a look at the leak. We do charge a $250 fee for inspection. Let me know if you would like to be added to the calendar. Thank you. Janice Rodas Construction, LLC 1100 Logger Court Suite E 100 Raleigh, NC 27609 919-239-4384 Top Quality Service, Competitively Priced, Trusted Results rodasconstructionllc.com I think the Italian's reply would be. 'He that deceives me once, its his fault; but if twice, its my fault.'" I can't believe they want 250 dollars to see were they erred

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

The assignment was to tear down a dilapidated 10' x 10' deck and construct a new one that spans…read morefrom one corner of the house to the opposite corner. I envisioned a screened section, an open section with a roof, and a small, open area for grilling. Additionally, I wanted a set of double windows removed and replaced with a sliding glass door, as well as the replacement of an old backdoor and storm door. Throughout the entire process, the ERS team proved to be an exceptional team to work with. Dylan and Coz diligently helped bring my ideas to life and designed the deck of my dreams. Daniel and his team then brought the design to life, ensuring effective communication and clear expectations at every step. Lyle, Dylan, and Coz regularly checked in to ensure my satisfaction throughout the project. They promptly addressed any questions or concerns I had, making this experience far exceed my expectations. I highly recommend the ERS team for any deck construction project.

New deck install by Structurally Speaking - Many years ago (2012), however, still living with his…read moreteam's poor workmanship - Fascia boards warped on deck! - the install should have laid the deck boards to cover the fascia gaps - and not allow debris to build up behind fascia (shown in pics) - allowing it to warp! Instead, Jim and his team allowed exposure of the fascia to debris and elements causing fascia board to warp - less than one year after install! He came and replaced fascia once - without making any change to his original method - of course, fascia warped again less than one year later! Sloppy workmanship! Not once but twice!! He walked away from the install problem and placed the blame on everyone else...all this after paying over $12K .

We had a large project; decoupling portion of original wrap around deck and then building large…read morescreened in porch and some new deck area as well. Jim gave us really insightful focus on where in our this could work. He laid out really beautiful plans that were representative of how the finished product looked but honestly, the finished product is even more amazing than we had realized it would be. Jim is experienced and knowledgeable. Jim's team is excellent and very hard working and he and his team are responsive to concerns. As with any project, unexpected things arose, and they all got dealt with. The finished costs were within ten percent of the estimate, which having had several other large projects done on our house, is within what I expect as reasonable, especially in context of providing estimates during times of rising building costs and supply chain delays. He was accurate in timeline of how long project would take and was honest. In terms of the quality of the work... Months later we are still AMAZED at how well it came out. We, at Jim's suggestion to consider, elected EZE breeze windows to make it a 3 season Carolina room that will be usable during pollen season. We spend time out there everyday and eat a lot of meals out there and will for decades to come. Years ago, we got good advice from a contractor who is going to remodel our bathroom. He told us there would be times during the project where we would all be angry with each other, which is normal when you are spending a lot of money to do something to your most important financial investment, which is also where you live. That advice helped us through bathroom renovations. It also helped at the couple of times when I was upset with Jim about things that are pretty typical during a project. We communicated with Jim rather than let things fester and things got handled very smoothly. I would advise anybody was asking to strongly consider using Structurally Speaking to do a deck or porch project and, whether you hire them or someone else, communicate clearly when you have concerns. If you hire Structurally Speaking, Jim will make sure to address your concerns and you will be thrilled with how your project comes out.

I have utilized Shipshape Crew for multiple renovations over the past 4-5 years (3 bathrooms,…read morekitchen refresh, and basement renovation that involved replacing long industrial/fluorescent strip lights with recessed can lighting and covered cinder block walls with drywall and fresh paint). With each of these renovations, Shipshape provided accurate estimates and time frames for completion, and communicated well when any delays may have occurred (ordering appliances, for example). They kept me apprised of everything throughout each of the renovation processes, and were honest and open about any issues that arose during the projects. They completed the work in a timely manner, left worksites cleaner than they were when they started the work, and were kind and courteous throughout. I plan to use them for any future home renovation projects that I may have. Thank you, Marsha, Brad, Loren, and the rest of your wonderful team!

Just finished a major home renovation including a kitchen, 3 bathrooms and some outside repairs…read more ShipShape Crew did a nice job with everything and overcame supply chain issues, lack of materials issues, and labor shortages to get the job done. The work was delayed some by all the challenges faced - but that will be true for all contractors these days. Overall we are very happy to have worked with these folks.

After meeting with Michael, we were leaning towards using him for our project. However after the…read moremeeting with him and a quick flurry of emails, we heard nothing for a week because Michael wanted the plans a previous builder had done. After many calls and efforts to acquire the plans from the architect, we received them and forwarded them to Michael. Then, we get an email from Susan today saying they are too busy to do the quote or pursue the project due to our timeline, which was just to start the project early next year. I think we dodged a bullet. I have no tolerance for people who give you the runaround and then don't follow through on their end. I run 2 businesses, and if I treated my clients like that, I would have been out of business a long time ago. If you don't have the time to do projects stop wasting potential clients time and just tell them up front that you aren't taking on any new projects.

Simply Right is the best group of contractors there is. Michael and his crew were extremely…read moreprofessional and overdelivered. Milton did a marvelous job constructing our room! They were awesome to work with, great with communication, and good with customer interactions. They took care of us and did an amazing job our adding a home addition from a screened in porch to a 4 season sunroom. It looks incredible and we are still in awe! Thank you Simply Right. We will definitely use them again in the future.

From the initial estimate/inspection visit to the completion of the project, the team was…read moreprofessional, efficient and neat. We had our crawl space sealed. They took out all of the old insulation, repaired the door and we now have a crawl space with lowered humidity and healthy air quality. I would certainly recommend Energeyes to anyone who is in need of this type of job. Their price was fair (we got three other estimates), the work was explained to us at the start, and each step of the way, the team was knowledgeable and respectful of our property and time.

How refreshing to work with a contractor who is professional, prompt, and who did exactly what they…read moresaid they would do! Phillip was friendly and organized, and his team called before and after the job and did an excellent job.

I hired this company to restore my deck. Their crew did great work, and I had no issues with the…read moreworkers themselves. They worked outdoors in the cold and rain to get it done, and in the end I got what exactly what I wanted from the project. My dealings with the administration side of things, on the other hand, left a sour taste in my mouth. They were slow to respond to my initial requests for a quote, and when we finally did connect they acted like I was born yesterday. Their quote was the highest out of all of the companies I had contacted, and I got the "let me talk to my boss" line more than once. I wound up going with them anyway because they were willing to match the lowest offer from another company. When it came time to do the painting they sent one guy. He did good work, but it was really a two man job and he was out there all day. I suspect they just didn't want to pay for a second worker. There was also a miscommunication regarding the back side of the deck stairs, which wouldn't normally be stained but I still wanted done for anesthetic reasons. They tried to sell me on the idea of taking the entire stairway apart to do this. I had to insist that they only do the painting, and they eventually did, but the red flag here should be obvious: More work means more money.

This is a great company you can trust to give you a fair price, and receive quality workmanship…read more They completed the work in the promised time frame and left no mess. I really appreciated the thoughtful suggestions that came from their experience and the fact that they didn't put me off just because my job was small!