Rex is super cool, good dude. Window look great. No hiccups, just smooth sailing. Thanks!read more

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

We were looking to replace our 28-year-old, builder-grade siding that was showing signs of water…read moreretention. After getting four quotes, I came to realize that each company pretty much has one type of siding they recommend and install. For one company we interviewed it was LP (engineered wood), for two companies it was Hardie (fiber cement), and for the last company, Superior Industries, it was a material we hadn't heard of before: Gentek ALIGN Composite Cladding (aka Alside ASCEND Composite Cladding). I was initially skeptical because I hadn't come across it in my research. How good could it be? Turns out, amazing. Really glad I called Mike to come take a look, as otherwise we would have ended up spending a lot more to get a not-quite-as-good product. Superior Industries replaced all of our siding, soffits, and facia, and aluminum-wrapped all new trim boards for us. They did precise, high-quality work and it really shows. Communication was good throughout and the guys who did the work were friendly and competent. Mike only has a couple teams, so these guys have been with him for many years and really know their stuff. They listened to everything I had to say, they consulted me when there were any decisions to be made, and they answered all my questions. Everything looks great and we are very pleased.

Inferior Product Installed…read more I needed new windows for a remodel I am doing in my daughter's condo. I contacted Superior Industries for one of three quotes I received. Mike came to respresent Superior. Mike and I discussed in detail about the color of the windows. I probably told Mike at least a dozen times "I need brown windows," "The windows must be brown." Not once did Mike speak up to tell me the windows he had in mind would be white inside. I fully expected the windows to be brown inside and out. Mike emailed me a work order where he added "white inside" to the description of the windows. I didn't notice this detail in the work order, but at the same time, I did not approve or sign-off on this work order. I approved the install solely on the promise of brown windows at a quoted price of $11,262. What business person would believe that simply sending out a work order, with no sign-off by the customer, indicates acceptance by the customer? The windows Superior installed are much cheaper windows than all-brown windows would have been. I accepted their quote believing I would get all brown windows. Quotes from the other vendors indicate brown and white windows sell for three to four thousand dollars less than all brown windows. I overpaid by three to four thousand dollars! I entered into agreement with Superior in good faith. I did not get respect or good faith in return. Instead, I got an inferior product where a much better product was promised. I will never do business with this company again. Update to Mike's response: What contract? A contract is a document where both parties sign-off agreeing to the terms of the contract. My signature does not appear on any such document. The email Mike references approves only the quote based on a promise of seven brown windows. I never approved the work order via email. I challenge Mike to post here any proof that I signed-off or otherwise approved the terms of his "work order."

What excellent service! Tried and True did outstanding work. The communication was spot on and I…read morehighly recommend this company.

EXCELLENT service! Never had a phone call go unanswered. Quality product, great price and great…read moreservice. Best of all they don't take payment until install is complete! DEFINITELY would recommend this company. I'll never use anyone else!

Used Yelp to locate this business and was not disappointed! 1st Choice excels in communication and…read morecustomer stratification. I needed the front side of my home resided and needed two new windows installed. They were able to come out for an assessment relatively quickly and from the assessment time to a finished product was about six weeks. For the duration of the project, I was able to stay in constant communication and was updated regularly. I appreciate that the owner of the business is actively engaged in all projects as well. While any house project is going to hit your wallet a bit, 1st Choice is definitely worth the cost and has competitive pricing to other companies. I highly recommend 1st Choice Windows And Siding!

These guys were incredible! They gave me the best price, even came over on the weekend to install…read moreit. They helped with how to operate it and told me that if anything goes wrong they will come back and replace any price as it's under warranty! I will recommend over and over!

I would love to be able to give zero stars…read more I will not be recomending Gravinas to anyone I know. We needed to get a quote for a couple of windows that needed to be replaced due to being damaged, and covered under insuance. We had a consultation at the house and were told we would recieve a quote in a couple days. We did not recieve a quote, which lead to us calling and leaving 5 messages with Chrissy. On the 6th call we finally got a hold of her, to then be told that the windows we were needing replaced would not be a match for insurance (which was never conveyed at the walkthrough of the house) and that it would be more expensive than what we had. I then asked if we could still get a breakdown of the quote to understand the differences. Chrissy proceeded to list numbers for a full install over the phone of an all inclusive package. When I asked for a breakdown of the pricing to fully grasp the whole package, she questioned whether we would really want to spend $3,500 per window and implied we could not afford it. Needless to say, it felt incredibly rude and condesending and we will not be giving Gravinas any business.

If I could give zero stars, I would. Our windows were ordered last Fall (September) and they still…read morehaven't been installed. My husband has called several times to find out why. He usually has to leave a message, and no one returns our call. We were told that our windows would be installed in December. The last time my husband spoke to anyone, he was told late April/early May. It is now May 10th. It's been 9 months. No one has ever called us to inform us why it is taking so long. I assume the ball was dropped somewhere in the process. I want to cancel the order and forget it. I chose this company based on a personal recommendation. I thought we would get better customer service over the corporate options. Nope; it has been THE WORST CUSTOMER SERVICE we have EVER received. DO NOT hire this company. 9 months and counting.

Great family owned and local business. Trust worthy and offering excellent products and amazing…read morecustomer service.

We had experienced a huge amount of hail damage and needed all 13 of our windows (on the North side…read moreof our house) replaced. When we were referred to Windows America by a friend, we also needed 2 other quotes for cost comparison. Not only were these Windows America the best price, they looked after us in ALL aspects of the installation process. We have seen a significant reduction in our electric and gas bills! Our home now has a BETTER UV protection in the windows for protecting our cabinets, floors and wooden furniture. They also have the bottom up/top down locking windows (for a comfortable breeze), which was an up charge at the other two companies that had quoted on the replacement windows! Matt and his team were outstanding to work with! We also loved that they are locally owned, a family run business and they employed veterans throughout their various levels of employ! They TRULY wanted us happy and bent over backwards to help us with this HUGE project! In any big projects, there can be a snag or two...(the joy of construction work--haha!). But, the snags we'd had were small and were handled professionally, promptly and all parties were happy with the results!

Right from the start, meeting with Devale Johnson, we talked about replacing two doors…read moreHe was very professional and explained all I needed to know. The crew that installed the doors was great and cleaned up very nicely. Everyone I've talked to has been excellent.

Fantastic experience from start to finish! Thomas in particular did a fantastic job explaining how…read morethe windows work, how the company works, and the price and quality compared to other similar companies. Every interaction with an employee with this company was pleasant and professional, installation was clean, efficient, and respectful of our home. The only reason I did not give this company five stars is due to the excessive amount of phone calls involved. Despite having an app, gaining our email addresses, and my repeated requests for texts and emails, I received over 30 calls from start to finish. I am hoping that future jobs with this company will require fewer calls, because we will use them again.

303 windows installed a sliding glass door where we previously had a door and window. Chuy and Jake…read moreand their team did a fantastic job, all at a reasonable price. Would definitely recommend them.

Jay handled replacement of all our old windows and new windows and doors for our renovation…read moreproject. The windows came when promised and installed by his expert team. Jay, is also very honest. He came to look at the installation and realized that one of our window was the wrong color. He immediately let us know and ordered a new one. I would highly recommend Jay and his team to do you window and door project.