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    Review Highlights - Revise

    Geoff came out to do our energy audit through Mass saves.

    Mentioned in 2 reviews

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    Fast Brothers Insulation - Before and after pictures

    Fast Brothers Insulation

    (3 reviews)

    I hired this company this past Monday . I requested a quote based on square footage. I got prices…read morefrom a few other companies. The owner of this insulation business has been doing business for 10 plus years. He was cordial and polite with his responses. Well let me tell you, I am glad I used fast insulation. Him and his team came in early today which was Saturday morning and knocked out the project in 4.5 hours. There workmanship was absolutely awesome and professional. I had them buy the insulation and products to do the job as this is there business and they know what to get and order based on the square footage. They got to my house and from beginning to end they never stopped working. I made them breakfast and brought it to them as they never stopped working and figured they deserved some good energy food to continue the good work ! There price was WAY better then any of the other companies. They took the job and showed up on time and completed the work. My attic was warm and cozy within hours of them leaving. Insulation is the way to go if you don't have it . I am sure my fuel bill will go right down now and my heat will stay in my house and not out . I research and price out anything I have to do to my house. This company truly will do a fantastic job ! I give them 5 stars 100 percent ! Again, all the other companies prices where way higher then any of the others. The bottom line is there work is neat and they come and do a professional job. My wife was extremely happy with the work ! I myself could not be happier ! I took before shots and after shot pictures to show the great work that this company did !

    Very responsive and great at problem solving. Willing to go the extra mile. Would strongly…read morerecommend.

    Dipietro Heating & Cooling - The business side of the house with much anticipated a/c equipment nearly installed.

    Dipietro Heating & Cooling

    (66 reviews)

    I had a new heat pump system installed on 12/14/23 as part of the Mass Save program. I didn't…read morepersonally select the HVAC company--I worked with Tony Vicente, an HVAC consultant from Revise (a Mass Save partner). When the technicians arrived for the installation, I was surprised to see vans labeled DiPietro Heating and Cooling. I was never given a choice to select a local HVAC contractor, and after reading reviews, I'm honestly shocked this company is still in business. The problems started less than a year after installation. In October 2024, I realized the heat wasn't working. Since it was still under the 1-year warranty, I called and a technician came to fix it. In April 2025, it failed again and I was charged $290 for service. Just two weeks later, another technician had to come back--this time, he discovered the thermostat wasn't even properly connected, a basic setup mistake that should've been caught during the install or first visit. Now, in mid-June, I tried to turn on the AC for the first time this season and it's not working again. When I called, I was told it would be another $200 for a service visit. This is a brand-new system, and I've had multiple issues in just six months. I no longer feel confident in their workmanship or diagnostic skills. It's frustrating to have paid for a new system and already be dealing with recurring issues and mounting service fees. I hope this review helps others ask more questions, especially if going through Mass Save or working with a consultant. If I had known the installer would be DiPietro, I would have asked for alternatives.

    These guys operate as Revise. They installed a partial heat pump. What a miserable experience. I…read morehad cancer in 2017, and I went on public assistance after. I did a Revise audit. I explained that we had a cold side of the house, used a space heater in our bedroom ten hours a night. the Revise audit rep said that a heat pump would lower our heating costs. Let's start off. DiPietro Heating and Cooling is the guys who operate as Revise. They never told me, and at all times these guys showed up as Revise. The delayed product registration came back as Revise. I was provided with no plans and the one set of slides that said approved includes a minisplit in the basement which was never installed. No documentation, but I was told that 2 bedrooms and the bathroom (the cold side) was approved. I was told there would be a run through on the day of installation. November 11, 2024, The two techs who arrived to install the HVAC heat pump did no run through. They left with insulation on our floors, blowing from the ducts they installed, they left there things, exposed insulation in the intake and they handed me the three installation manuals. When I asked the technician a question, he said, "I don't know anything about these units." This is the guy who installed my unit! It was very clear the first night, the thermostat did not work properly. Even when set to 70 and the Nest thermometer read 72, 73 the unit continued to blast hot hot air at full blast. I would have to turn the thermometer down to 68, to turn the heat off. Complained. Told this was normal. In what world? My audit rep told me to play around with it. I did. I was able to lessen effects and save my electricity bill somewhat. A quick and easy read through the manuals and it was quickly apparent, they didn't install the unit according to spec. They needed to do a hard reset and reinstall the unit according to spec. I complained. They said the unit was operating fine. They placed the thermostat on the opposite side of the house from the rooms its serves. The thermometer on the heat pump thermostat, directly above our Nest for my gas heat, showed a consistent minus 2 degree variance. Remember heat rises, as it's above it could be expected a plus 2 degree variance. The thermostat was installed tilted and not level. I complained and complained. I reached out to the manufacturer. The unit wasn't registered. Finally, a month later, Revise (aka DiPietro) sent a tech back out, all he did was yell that everything was functioning normally, installed properly. He declared, the thermostat reads the same temperature as the Nest, while at that exact time, the thermostat showed the same minus 2 degree variance. He lied and ignored it. They installed an oversized vent in my bathroom. The installation suggested there was a smaller vent, the audit rep said they had one and could install it. But the argumentative Revise tech (or should I say DiPietro), said it didn't exist. On a couple of other concerns, he yelled at me more and then left. The heat pump was again performing as bad as when they installed it. I reviewed all that had happened, and sent two emails to the initial guy who did the assessment. He said he would forward it to a manager. Randy calls me up. "We will take care of you, now that it's in my hands." The following day, I returned his call and left him a voicemail. NEVER HEARD BACK. After the New Year, on the day I was to follow up with Randy, Revise reaches out by text with scheduling something. I tell the rep all how "in my hands" Randy, and she says, "text Randy." Not that she would follow up. I texted Randy. No response from him or anyone. My heating costs, (electric and gas combined) since installation have been up 20 percent that first month, and 15 percent since. Ehile the Heat pump thermostat set currently set to 68 reads 69, my cold rooms are 66 and 65. Costs up. Heat down. No answers. Don't use this company. I will take my complaints to the DTE, and legislators. This is a horrible company.

    HiTech Windows & Siding Installations - Front of Home -Before/After of Hi-Tech siding job

    HiTech Windows & Siding Installations

    (30 reviews)

    -Updated- Within 24 hours of posting this I received a call…read morefrom owner. After some back and forth, clarity seems to exist and effort is being made with GreenSky-with no results promised and request for a week's time. The call is appreciated hopefully some results will follow. -End Update- I rarely leave reviews, but this experience has been unusually difficult and worth sharing. I am a homeowner and also work in contracting, so I understand how these projects should be handled. This situation is not typical. This project was financed through GreenSky with a 12-month promotional period. The vendor (HiTech) installed a window that was not code compliant. I discovered the issue through an open permit and notified both the vendor and lender. Despite this, the work was not brought into compliance quickly, replacement damaged , a tempered window. Due to repeated non-performance, I lost confidence in the vendor's ability to complete the work when they requested the sash id after they had stated a replacement was ordered but not yet broken. I am now working with another contractor to bring the project up to code. 16 months later-I got 6/7 windows to code and 7k in accrued/deferred interest for my troubles. In general. At the same time, the lender continues to apply deferred interest and has not provided any meaningful assistance despite the unresolved permit. This has resulted in additional cost and time to correct an issue that should have been resolved by the original contractor. In my experience, both workmanship and resolution support fell short of expectations. I would strongly recommend ensuring code compliance and clear accountability before proceeding with similar work with either. I will update this review if the situation is resolved or changes for the positive. A simple change for the vendor and lender would be for them to provide a copy of complete permit to lender. Or extend promotion a few months when exceptions like this happen. Or pay the interest when they are responsible. Or apologize.

    HiTech Windows, once again, doesn't disappoint. From the sale and installation of our new front…read moredoor, the service was remarkable. Fast, Friendly, and Courteous, I believe there is no better company to work with for home renovations.

    The Green Cocoon - James Materkowski, President and Candace Lord, General Manager, Director of Sales and Marketing

    The Green Cocoon

    (9 reviews)

    We chose Green Cocoon based on their detailed proposal and the thorough conversations we had before…read moresigning the contract. Unfortunately, once the contract was signed, the organization and communication we initially experienced disappeared. Scheduling became incredibly difficult, with calls and emails going unanswered. On two occasions the crew simply didn't show up on the days we had confirmed. We rearranged work schedules to be home for these appointments, yet no apologies or explanations were offered beyond "we mixed up the dates." The first phase of the project, coordinated with our roofing company, was especially frustrating. The insulation crew arrived without any understanding of the plan and without the equipment they needed, forcing them to leave and return later. This delayed our roofers and put us in an uncomfortable position having to explain the situation. Scheduling the second half of the job was equally challenging. When the crew finally arrived, they again seemed unaware of what was supposed to be done, and ultimately did not complete all the work outlined in our contract. This required scheduling a third visit, during which the team showed up without proper tools and had to borrow ours in order to finish removing old insulation. We requested a specialist afterward to confirm that everything had finally been completed, but this amounted only to a brief walkthrough and quick scan of the areas. While the insulation work itself appears to have been done well, the management and scheduling process was exceptionally poor. We shared all of these concerns with the only contact we were able to reach, yet received no real acknowledgment or resolution. Unless Green Cocoon makes significant improvements to their scheduling and internal communication, I cannot recommend them. I genuinely hope the end result of the work holds up over time, but the experience getting there was unnecessarily stressful.

    Green cocoon were great to work with. They were responsive calling us right back. They showed up…read moreexactly when they said they would, they cleaned up after and were timely in completing the work. They insulated our pool room and it has made a world of difference. Jim and his crew are true professionals, I would definitely both recommend to family and friends and without hesitation use them again for all my insulation needs.

    Revise - homeenergyauditors - Updated May 2026

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