I went on a month's vacation to France, I got sick the first week there and just got back…read moreyesterday. Still feeling sick and with no energy, I was recommended to mind-body, and soul, I booked an appointment with them for the next day and I didn't have to leave the comfort where I was staying, it was a great experience. I Ordered the immune booster for 140.00 after the coupon. The experience was very relaxing and she will explain everything that's being done while working on you. I started feeling better in about an hour my headache was gone and my energy was coming back. I recommend mind body and soul Hydration+spa for a wellness day right from the comfort of your home.

Tamika was great! She was extremely sweet and professional and provided us with great information…read more We will definitely be rebooking ASAP!! 20/10 service

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

Harrison did a great job assessing my needs and the procedure was painless. I would recommend this…read morespa to anyone who needs this treatment. You deserve to feel your best and Hydra+ can do it.

I've been here twice and I had a really good experience. The staff were super friendly and answered…read moremy millions of questions lol. They made me super comfy during the process. I needed up buying membership.

Had Chris come out to my business and give me the optimal wellness IV! I felt so great that I had…read morehim come the next day to my home to give my husband one as well before we left for vacation! Highly recommend!! :)

Chris was absolutely amazing, he came to my house because I was feeling under the weather, hooked…read moreme up to a immunity cocktail and was feeling amazing later that night. Smooth, painless, and convenient. Highly recommend!

I have been a loyal member of Hydra+ for years, and today I unfortunately experienced the worst…read morecustomer service of my entire life at the Buckhead location. Jade was at the front desk when I arrived this morning and was unbelievably and unnecessarily rude to me. I had just gone in for an IV, but her abysmal attitude made me turn around and leave. She is not the type of person who meets the standards of decent customer service for a fast food service, let alone a wellness therapy provider. I would hope the owners of Hydra+ do not find it okay to speak to another human, let alone a paying customer, in such a way. I have only had positive experiences with Hydra+, but as long as Jade is with the company I will not be returning to the Buckhead location

Great people, love the results! It was a casual and welcoming environment, and I'm bringing a…read morefriend to join with me, today!

I cannot say enough great things about ATL Live Well! From the moment you walk in, you're greeted…read moreby a warm, welcoming staff that truly makes you feel comfortable and supported. The space is clean, modern and relaxing - exactly what you want in a wellness center. The team is incredibly knowledgeable and takes the time to listen to your goals, explain options clearly, and create a plan that actually works for you. There's no pressure, no judgment - just genuine care and encouragement every step of the way. I've seen real results and feel better, more confident, and more energized than I have in a long time. If you're looking for a place that combines professionalism, compassion, and results, this is it!! Highly recommend to anyone ready to invest in themselves!!

I've loved working with Matt! He's been supporting and shepharding me through my HRT and weight…read moreloss peptide journey and he's been so timely, helpful, and responsive. I've loved the results I've seen so far and I've had more energy than I've had in YEARS. He has so much knowledge and has connected me with people in the company who have a lot of knowledge about WOMEN! Thanks, Matt and ATL Live Well!

The purpose of my visit to Hydra + was due to the dehydration I had been experiencing over the past…read morefew days due to being suddenly hit with the stomach flu! I need vitamins and all nutrients necessary to boost my energy levels etc. As I entered, Amber greeted me with open arms & extreme kindness! She promptly checked me in and informed me of current promotions. Amber escorted to me to my servicing room there is where I met Georgia who also was extremely welcoming & kind. Georgia administered my IV and also covered me with a nice warm cozy blue blanket. Georgia checked on me frequently to make sure I was doing good- I greatly appreciated that! This facility is very clean, relaxing and a vibe! I am considering membership options. They have many offerings including weigh-loss. Parking is a bit limited directly in-front of the establishment however there are parking spots across from it and around the shopping area. I highly recommend Hydra+! Shouts out to Amber & Georgia for their superb customer service! Because of the both of them, I will be returning!

They need a more experienced nurse to provide services. I was not able to receive a drip after…read morebeing poked 3x. I have never had anyone having to poke me 3x for a IV.

When my budget allows for it, I'll be getting a membership. This place is a 10 out of 10! I was…read morenervous at first but once I started talking to the nurse practitioner who owns the place, she made me feel so comfortable and at ease. She was tentative, patient, caring, friendly, and soooo nurturing! I'm a postpartum mama who needs TLC so she treated me as such. Her warmth and hospitality was like a warm hug! The facility was clean, nice set up, and the ambiance is sooooo relaxing! Almost spa-like. While receiving your drip, you get to sit in these amazing massage chairs and it was the perfect touch to a great experience! It helps with the process. I got some much needed sleep and was even snoring in these people's establishment because I was so relaxed and tired. For those who are wondering if it hurts, the needle is just that a needle, a small pinch and nothing more afterwards. It's a quick stick. As for the price, the introductory price is a great deal, and even visiting once and awhile is a budget breaker. For someone like me who needs a little extra boost of nutrients at this time, the monthly membership is a great idea. And it's a great idea for anyone needing some nutrients due to surgery, certain chronic illnesses, etc. They even offer weight loss treatments. 10 out of 10. Will most definitely be returning.

My first time at prime IV, hydration and wellness, and I have to say this was nothing short of a…read moregreat first time experience. Cassandra and Divya were very informative, and answered all of my questions. The nurse on staff went over my medical history and eased my anxiety about needles. They offer a wide variety of IV drips and injections that you can receive either in your hip or in your arm. They also offer à la cart injections. If you just need a quick pick me up. The injections were pain-free, and very effective I left, feeling rejuvenated and energetic. I will definitely come back.

They're pushy and the place it's always empty. They will try to charge you $100 to cancel and lie…read moreabout your "contract" the service it's horrible. Tiff employee acts like she's helping you but she's very unprofessional and pushy. I can see why there begging to get clients. Now I'm disputing my unauthorized payments. Avoid this place. There's plenty of other ones where we are welcome without the pushiness. I don't see them lasting at all. oh And I almost forgot they charge consultation fee and they tell you later on not upfront and it's not even someone on site just on a camera for a quick second...the audacity then they tell you after, a joke.