When everything is right, it's a good place. The facilities are a bit run down, but when I pointed out to the attendants that there was a hole in the sauna door preventing the room I was assigned from reaching their advertised temperature, I expected more than "oh well" Poor (non existent) customer service read more

Looking to relax unwind and recharge for the new year... I saw add for SweatHouz and had to go check it out.. first time session $25. Greeted by Linda she gave me the tour and explained how the session would go. My very own private suite. infrared sauna sessions with contrast therapy (cold plunge) and Vitamin C showers. The sessions are typically 60 minutes in a private suite equipped with a TV, sound system, I opted to watch Tubi customizable lighting, with amenities like towels and toiletries provided. I received 2 cold press towels one with lemongrass and the other with lavender. They had other selections, juniper and eucalyptus. They suggest you bring a water bottle for hydration.. leave it empty because they have a Bevi water dispenser, you can get Get still or sparkling. flavored water and even electrolytes. I filled my bottle with still cucumber lime water.. so Refreshing. I tried the cold plunge it's sooooo cold. But you are only supposed to do it for about 2-3 minutes I could last 5 seconds. The vitamin C showers are refreshing after the Sauna. They provide shampoo, conditioner and body wash. Linda set the timer and I made sure to keep a eye on it. After session.. I did a infrared session for my face located in the front lobby area. ***My only down.. the area to blow dry hair is in front lobby. I wanted to do my makeup, I was heading to lunch after. I didn't feel comfortable applying makeup while other guests were coming in and waiting to check in. Maybe if they provide a partition to give a little privacy. Plenty of Parking located in Vining's Jubilee plaza. Right next to Orange Theory. I will return. read more

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IMPOSSIBLE TO CANCEL Over the last three months I have called to cancel my membership and left no fewer than 10 VMs. Not once have I received a call back. They continue to charge hundreds of dollars per month and do not pick up the phone. Even worse, in 2024 they double charged me for several months to the tune of $600 in overage charges. Back then I spoke to a manager who said they would immediately refund me. They did not. At this point I am getting a lawyer involved. This place is a scam. read more

The Vinings location is the worse. Understaffed, the suites are never ready, and no one answers the phone. Why can't the double suite be booked through the app? read more

Kyle is a top notch fella. This man needs a promotion!! What outstanding customer service!! Will be back to this location for sure. SweatHouz FTW! read more

Oh Brandon, you blue-eyed beautiful soul, thank you for your kind, welcoming spirit & service. Came here with my Daughter who planned a trial visit to relax, sweat & restore. I have been in many saunas, yet this experience tops them all. After you check in on the Ipad, you get a quick tour of your soon-to-be sweating experience. There are individual & Duo Sauna rooms that are clean, (you can smell the freshness slightly lingering) complete with complimentary towels, toiletries & a Vitamin-C infused shower(s). Inside your Suana Suite, the iPad is present again for you to watch a movie or listen to music...the latter worked for me to assist in unplugging & releasing of the toxins. You can also choose a color scheme to help in the session's atmosphere - we chose purple. You get 60 minutes that counts down from the clock above the door making it easy to track your time. As soon as you walk out of the suite, the cleaning team is promptly present to clean & restore. Actually, the entire space is well cleaned & organized. There is no time limit in the Beauty Bar where more complimentary toiletries & hair accessories are provided. Restrooms are located in & next to the Beauty Bar. Memberships vary, the price point is very doable for another form of self-care & revelation. Shared parking lot with other businesses in the Old Vinings Shopping Centre. Brandon, you are a GEM! read more

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SweatHouz in Vinings is a great self care spot. They have various rooms and great customer service. Other locations include, Midtown, Mt. Pleasant, Buckhead, and Sandy Springs. My experience was great. I entered a private clean room. Equipped with a private vitamin C infused shower and shower essentials. Prior to my service they asked me my preferred color, desired ambiance, Spotify and Netflix channel. Upon arrival, my preferences were set up in the room and I was offered a scented (lavender, eucalyptus, etc) compress. Each suit has chromotherapy lighting. SweatHouz provides a beauty bar and bathroom on premise. I would suggest bringing a water bottle and flip flops ( if you choose to shower). My only complaint is that the meditation music stopped halfway in my 60 minute session, and I couldn't stretch my legs all the way out, and lay down, as the benches in the sauna are no more than 5 feet long. Nonetheless, that did not hinder my experience. This is a great self care spot! read more

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What a luxurious recovery studio! Sweathouz is located in a shopping center in the heart of Vinings right next door to Orange Theory, ample parking is available around their location. When you first walk in, you arrive into a small check-in area where you are greeted by one of the staff. Before you head to your room, you are given the choice of a scented chilled towel (the options I remember them having are peppermint, eucalyptus, and 2-3 others) and walked to your private room which you have for an hour. The saunas are located in individual private rooms which include the sauna, a TV (with access to YouTube, Netflix, Prime, etc - you would login to your own account), and the vitamin c shower. You are provided with 2 large towels and 1 small towel (I'm sure you could ask for more if you needed them). The sauna itself is really nice, equipped with a sound system and lots of light options to set whatever mood you want. It's preset at 165 degrees but you can turn the temp down as needed. The showers are equipped with bulk amenities for your use (shampoo, conditioner, face wash, body wash) as well as deodorant and hair ties. It's recommended that you use the sauna for 45 minutes max and use your remaining time to enjoy the shower (full disclosure, 45 minutes is PLENTY of time and you'll be thankful for that shower afterwards!!!). When your hour is over, there is a beauty bar equipped with 2 Dyson hairdryers, 1 hair straighter, and 1 facial red light machine - you can use the beauty bar as long as you need, I will say the area is quite small and would be really crowded if more than 2 people were in there. A few tips for those coming for the first time: - pack light clothes to wear in the sauna (maybe workout shorts and a sports bra or a bathing suit) if you're not comfortable being completely undressed/wrapped in a towel - PACK WATER!!!! And lots of it. They do sell water if you forget to bring some, and have a refillable station at the waiting area. I also recommend putting some electrolytes in your water, the sauna will suck a ton out of you and your body will be craving the nutrients after your session. Pack a snack too (light a granola bar) to have after your session, I was ravenous when I got out of the sauna lol - they do provide some amenities, but items I would recommend you pack for yourself would be a hairbrush and face/body lotion. - don't make the same mistake I did.....make sure to pack clothes for you to wear after your session that is LOOSE FITTING. I packed leggings and that was a huge mistake, you will be hot and sweat for a while after you get out of the sauna and any tight fit clothing will be near impossible to put on - if public showers make you cringe, be sure to pack a pair of flip flops to wear in the shower read more

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I saw an Instagram promotion for an introductory offer at the Vinings location, so I registered and paid online, selecting a date and time for my session. However, when I arrived for my scheduled appointment, the staff needed to be made aware of it, and there needed to be more connection between the online registration and the CRM. I was unable to experience the services as a first-time customer, and the staff needed to show a sense of urgency to find a solution. Their lack of flexibility and knowledge of the promotion process could have been better, and it did not solidify my decision to become a member, which I understand will not impact their continued business, but do they? As a senior-level leader in customer experience for a luxury automotive brand, I know that poor customer experience processes directly erode brand loyalty. read more

SweatHouz Infrared Sauna Studio - Saunas Near Me - Atlanta, Georgia

Whelp I'm sold! The front desk was very welcoming. Note: If it is your first time, book through their site for an introductory price special! This location doesn't over the cold plunge in the room, but evidently they are about to undergo a renovation where each room does have it. The infrared sauna was, just, wow. I loved the fact that you could change the light to target different ailments. It gets hot, 175 degrees if you want it, and I did, and I can take some heat. After about 25 minutes of an hour session I had to step out for a second, no shame, though I did feel bad for whoever cleaned at the end of the day because I s w e a t puddles. The plunge pool is not an ice bath, I repeat, it is not an ice bath. When you get in, it is not going to warm up like an ice bath, it is going to stay 45 degrees so just bite your teeth, curse a couple of times, I did lol, and push through. The vitamin c bath is so worth it though! I left feeling so much better and even signed up for a month subscription. Hurry though, the prices are going up soon! read more

I've been to several SweatHouz locations in the Atlanta area and they all pretty much operate uniformly. When you arrive expect to be greeted by friendly faces at this location. They offer you water that you can charge to your membership account and free chilled towels dipped in an essential oil of choice. They recommend you leave the towel outside of the sauna until you've reached halfway mark of your time in the sauna. Trust me! It's great advice and nice way to cool off before entering the second half. You get an hour long session, but you want to leave enough time to enjoy the private showers before your time is up. I usually do 40 mins in the sauna and 20 mins showering, getting dressed and normalizing my temperature. During your sauna session you can chose from different light options that represent various moods. They also have an iPad for music to be played while you're in your session. Once you've wrapped up the hour you'll have access to an open glam space that's stocked with blow dryers, dry shampoo and plenty of mirrors. Enjoy! read more

SweatHouz Infrared Sauna Studio - Saunas Near Me - Atlanta, Georgia

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I've been using this location for 3 years. The service has gone down tremendously. You can't ever get them to answer the phone bc the app isn't working correctly. I use to enjoy it this location because it's in the neighborhood. This has turned into one of the worse locations. read more

I always enjoy this location! The establishment is clean and the workers there are friendly. read more

SweatHouz Infrared Sauna Studio - Saunas Near Me - Atlanta, Georgia

OMG I absolutely love this place. I've been twice. Once in a suite by myself and then my husband and I were gifted for Valentine's Day by my parents. I've sent so many people to this place. I will go back more. I would like to get a membership, just need to budget it in my low priority wants. The staff is very professional and the facility is very clean!! read more

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The very friendly staff at the Vinings location deserve accolades for creating such a relaxing and tranquil experience. Today I visited the studio for my first infrared sauna experience. Everything was sterile and well-kept. read more

SweatHouz Infrared Sauna Studio - The infrared sauna private suite. - Saunas Near Me - Atlanta, Georgia

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Received a gift card & used the facility once. The experience itself is great - nothing to say about that. My issue is getting someone to answer the phone. When they don't answer (everytime) you are instructed to leave a voicemail, which they never check or return call. Very frustrating. I was considering a membership would not do so given the difficulty to communicate with them. read more

I tried HotBox Sauna Studio out after being invited here on their new member/first time visit special! I've always relaxed in the sauna after my workouts so I wanted to try this studio out to see what was 'different' about it after hearing about it so much and seeing it pop up all over ATL. This studio is located in 'downtown' Vinings and is really nice, modern, and clean! It is located next to Orange Theory Fitness. I was greeted as soon as I walked in and taken to my private/personal sauna. Once you're in the Sauna you can then relax and prepare to sweat out everything in your 1 hour session. The rooms are really clean, they provide you with an iPad so that you can listen to Spotify and afterwards they have a really nice shower which allows you to enjoy the Vitamin C infused system they have in place. They have very nice shower gel, shampoo and conditioner. For the ladies, they have make-up wipes, hair ties, clips, etc. This place was REALLY REALLY clean and professional and I enjoyed my hour of relaxation here! It is a great atmosphere here and I definitely recommend trying it out as a form of therapy, work-outs, and just pure relaxation. read more

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Absolutely awful experience handling my membership. Let me preface this by saying I'm extremely non-confrontational and am never pushed to leave a bad review, but this was too much to let slip. The manager, Tracie, refused to reimburse me $149 charged in June for a subscription I'd cancelled in March. The staff had mistakenly frozen my subscription in March, and the new June charges were "correct" per her. She refused to acknowledge that I wanted to cancel, not freeze, my account back in March. On top of that, about a week ago, I called and spoke with a staff member about this same issue and was told by somebody (after they spoke with a manager) that the charges would be dropped. Now a week later, the $149 is still being charged and I'm being told by Tracie that the call I made last week never happened because she's not seeing it in her logs. Infuriating. It is a very simple solution to just refund my money for services I never wanted or used, but not for this place. This is one of the most abysmal customer service experiences I've ever had. My $149 has been stolen and the only way I can get it back is by calling my credit card company. Do NOT give this place your money. read more

This place is great! The only thing is they never answer the phone or text back. Scheduling is so difficult and walking in just to be told there's no space is annoying. read more

Update: Manager sought me out to make things right with these experiences - I'll note that although the instances were both over the phone, neither gave me a welcoming vibe at this location. After speaking with a manager at length, she assured me that this location tries its best to implore customer service and that she would speak to the agent with whom I had the last encounter. So, my wife and I will try Vinings in person - see how it goes. At least there was an effort to mend, post seeing my review - I'll give them that. read more

Amazing! Went today to start 2021 "right!" Brandon (front desk guy) had such awesome customer service. He went over everything with me in great detail. They give you a cold towel with your choice of an essential oil. I chose eucalyptus since it was cold and dreary out. The saunas have different lighting for your mood, spa music is what I chose. There is an IPad to use I guess if you' fee inclined to scroll while sweating your ass off. This place is priced reasonably and overall super relaxing! Oh and the rooms are CLEAN! read more

SweatHouz Infrared Sauna Studio - I chose blue light - Saunas Near Me - Atlanta, Georgia

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Bravo! $20 for 60 minutes of bliss. Friendly customer service and clean quarters. Your sauna is private and there is a door so you can set the temperature, music etc to your liking. They have a shower with all the toiletries you need. It's a rainfall shower though so you may need to bring a shower cap if you don't want your hair wet. I tried the citrus wet cloth and it was amazing. 10/10 recommend read more

SweatHouz Infrared Sauna Studio - Room - Saunas Near Me - Atlanta, Georgia

My first time at a sauna studio and the trip was incredible! Jacob had amazing customer service. He gave me a tour of the studio and was very informative and helpful! I love that you get an aromatherapy cool towel with the scent of your choice. You get a large iPad that is connected to your sauna room so you can listen to your favorite playlist, podcast, or watch Hulu or Netflix. You can also set the mood with various colors for your lights. The studio is clean, and has all of the amenities that you need like body soap, face soap, lotion, deodorant, flat irons, hair dryers, and more! I loved it so much that I became a member!! read more

This place has gone down hill since Sarah took over as the General Manager. She absolutely sucks at managing this location. Not only is it not well managed, but Sarah has a bad attitude. When you walk in she cannot even open her mouth to great members. They also have newer employees and they are just as bad. When you go in the suites, the Wi-Fi always has an issue. There have been times when the speakers were not working. The most annoying part is the timers are not working properly. You are supposed to have a 60 minute session and they put 50 minutes on the clock and they don't say a word, unless you ask why they are reducing the time. Sarah then said they still haven't gotten the timers fixed. Come on now they have been broken since February and now it is July? The final straw is the half cleaned showers. When you step in the shower you can feel stickiness on the floors, meaning it is either soap from the last client or unwashed cleaners left on the flooring. Oh I forgot to mention the towel's have been reduced and the cold compressed towel looked dirty. Who wants to walk in a sauna without enough towels. When I first became a member at the start on 2022, it was a entirely different story. It's amazing how things go down hill when you place the wrong people in charge. My time is up for this place. And if the owner is reading this, you probably need to get more involved with your staff. read more

Nice place and i enjoyed the personal sauna experience. The monthly membership is just a little to high for m read more

SweatHouz Infrared Sauna Studio - Inside the sauna - Saunas Near Me - Atlanta, Georgia

I really enjoyed my time at HotBox Sauna Studio Vinings. I took advantage of a great first time offer i saw one Facebook, and was pleasantly surprised. From the moment you walk through door; you start too feel relaxed. The sauna suites have everything you need, allowing you to fully enjoy your sweat. I listened to relaxing music, under the pink calming light, and used the cold citrus washcloth to refresh my face. I ended my sauna session with 15 minutes to spare; the vitamin shower was stocked with shampoo, conditioner, and body wash, all under the waterfall shower head. I would highly recommend this for anyone who needs to relax, wants to sweat out a few calories, and overall better. It may be a splurge for some, but well worth it. Unfortunately, I don't live close enough for the unlimited sauna to be worth it, but I plan to pick up a 5 session pack. I will be back. read more

SweatHouz Infrared Sauna Studio - My private sauna suite - Saunas Near Me - Atlanta, Georgia

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Staff was very friendly and knowledgeable which was great since this was my first visit. I love that the private suite was very clean and included a shower and things such as makeup remover , hair ties, and deodorant. Only downside is their membership option is a bit pricey and not customizable. read more

What a wonderful relaxing experience! The staff is very friendly and helpful. I love the private suites! This is my first infared sauna experience and I absolutely love it. I tried the introduction rate and liked it so much I purchased a monthly membership. The chromotherapy personalizes the experience. The Vitamin C shower is so refreshing! My skin has never felt softer! I was even able to bring a friend and do a coupes suite for a small additional charge! This has become my favorite way to relax and decompress! read more

A friend of took me here and I love it...the atmosphere is so peaceful and serene... the vitaminD shower is very refreshing! The light therapy along with the heat/steam really rejuvenated my spirit. Will be back soon as I am considering a membership! read more

I look forward to my visit each week! Staff is great and attentive. They help get everything set up before your session. The saunas are clean and the vitamin C showers are a great way to wind down your visit. read more