Don't fall for that cheap introductory rate! I rented a 5x10 for $59/mo. After 3 months it went to…read more$80. After 6 months it's now at $129! Their response, "you can lock in your rate if pay a year in advance". Beyond that price, the main sliding door (next to the office and 1 of the two elevators in the facility) is consistently broken so you're forced to maneuver a series of corridors with your items to access the elevator. The "climate control"- granted it's cold outside but I can see my breath INSIDE. I noticed in the summer, they cool it to about 78, but it also shuts down at 9 pm. If you have anything of value, DO NOT STORE anything of value here as the humidity gets very high from 9 pm- 7 am. Just a really shitty way to operate a business.

The worst customer service I've ever experienced for a business…read more The phone number provided has no one who answers except a voicemail system that nets no call back. They do not respond to emails either. Non reliable building control systems that break down frequently (Sliding doors and elevators). I've been in both elevators at different times and they've shut down while I was inside. (Most recently on 2/13/26) Had to call the fire department on each occasion. Not sure what's going on but seems no one is in charge and the only email correspondence is notification of your monthly bill.

This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

This is the cleanest storage facility I have ever used. Whole facility is very clean and well…read moremaintained. Access is easy to inside units. Carts and elevators make loading your unit very convenient. Darren was very helpful. Highly recommend this storage facility!

I had an awesome experience so far here at extra space storage in Herndon. I was able to get a good…read moresized unit for a great price and easily reserve it online. Anjelica is amazing and attentive with a high sense of pride in her work and customer service orientation. She made sure to explain everything to me in detail and also got me a really great unit closest one available to the door. She really keeps things clean and orderly. I've never seen a cleaner, more organized storage place. I feel like my stuff is safe and cared for here!

Yet again another update. After a couple of negative reviews…read morethey finally reached out to me and tried to work with me. I appreciate the fact they contacted me, hence the three stars. I'll most likely be back to higher or lower their star rating... we'll see.

Great experience with Ian and his team at Security Public Storage in Herndon! Upfront pricing, no…read morehidden fees, and super quick to get the paperwork together. We looked at a few places in the Herndon/Reston area, and this was by far the best option. Don't hesitate!

Best storage facilities in the area. Great space, climate controlled, safe, great service both in…read moreperson and on phone.

5 stars very nice and clean facility staff is very friendly would definitely recommend this storage…read morefacility to others

Beautiful facility and great customer service also very clean and organized. The property is always…read moremaintained clean and I always feel welcomed

The site manager deserves 5-stars: helpful, friendly, readily available if you have questions. I…read morehave nothing but good things to say :) Also for being a storage facility, I thought it was kept pretty clean and in pretty good condition. Units are in good shape, well lit, easy to access... I did see that there were a lot of comments about the facilities, but honestly, they seem comparable to most similar storage facilities in the area. Just standard units with various sizes, indoor/outdoor/temp controlled options and garage doors style openings. More importantly, the temp controlled area doors were always closed in my experience, which is reassuring, because you pay a higher rate for that. During business hours (when staff were onsite), I would occasionally see the gates were left open, but never doors. I don't know if that was for staff to have easier access, but I never experienced that after hours. I would also say that I felt the site Manager (or corporate?), were very prompt in communication. There was a sprinkler that had gone off somewhat near my unit and I received prompt notification about the incident and to come in to assess any damage to my things (I pay for insurance each month). The actual sprinkler was not in my row of units or on the same end of the rows, but I appreciate being notified so that it wasn't a surprise if I came in and there were issues. I give the overall experience 4 stars because it did become very pricey and it seems the only way to avoid these price hikes is to just move your stuff to a different storage facility (and who needs the hassle?). I had stored my stuff here for 4 years in a 10x10 indoor, temp controlled unit. I will be transparent about my pricing experience: Jan 2020: $290 Jan 2021: $296 July 2021: $345 April 2022: $390 August 2023: $393 May 2024: $454 The May 2024 jump was pretty larger and more than I was willing to continue to pay and I did contact the business directly to work out a deal for a few months until I ultimately down-sized enough that I didn't need it (It was very easy to cancel, no fuss). I just want to point out that it was never double and I was always notified in advance off the next month rate increase. I don't agree how the corporate-levels of these facilities operate. It does drive up prices unnecessarily, randomly and by jumps that are hard to manage. I do think there are scam-esque qualities, but that is an economic policy argument and note a review :) So suffice it to say that overall, storage is pricey, but this was a very nice facility and experience overall.

Allan is the storage manager and was so helpful and friendly! I stopped by today to tour the…read morestorage unit facility and pay for a unit. Allan answered any questions I had, as well as made sure I was aware of all the loading decks, how to get in, how to use the locks, etc. By the end of our tour I was extremely confident to sign a lease and felt safe with the property/where my stuff was being stored. Pricing options were great and Allan was very transparent on working with me if needed come renewal time when rates will eventually go up. The process to get a unit was smooth and fast, which I appreciated a lot during the stress of moving. I definitely recommend Extra Space Storage :) Malik and Allan are both great!

If you're looking for a relatively cheap, well kept, simple, and well managed storage unit, then…read morelook no further. Tyson's Self Storage is the perfect place for those of you looking for a place to store some of your personal effects, whether it's for a couple months or a few years. I needed a place to store some items from our condo as we prepared to move out in the coming months, and came across this nice establishment located behind the Toyota dealership - literally. To get to this place, you will have to drive through the Toyota dealership and you will find the entrance in the back. The units themselves are very simple. I don't believe there are any climate controlled units (although that may have changed), and the doors and walls are made of metal (doors) and brick (walls). The unit I rented out was 10x10x5 and it served its purpose for a solid 9 months. My items included: Pots/Pans Plates Glass Items Electronics Clothing Cotton/Leather Fabric DVDs Ceramics just to name a few, and it lasted throughout Summer, Fall, and Winter without any damage or issues. The unit kept everything dry and clean (no bugs). As far as payment goes, the owner is VERY easy to work with. She is both professional and kind. You can pay on a monthly basis, which is what I did, without any hidden fees or contract requirements. When I was ready to move my items out, I gave her a heads up, and on the day I moved out I just called her and everything was cancelled without any further hassle or paperwork. Short and sweet. So, if you're ever in the area or need a very simple, no hassle, place to store you items you should check out Tyson's Self Storage.

We had tHe absolute best service from Julia. She was so helpful in getter us an easy access unit…read more She explained how easy it was to have our stuff delivered to the storage facility. Opened back gates when needed. I recommend thIs facility highly!!!

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

Really great experience. I am glad I found this Extra Space Storage. Douglas was extremely…read morecourteous and helpful during my rental process, including explaining to me the best way to save money on a unit if I plan to stay longer than a few months. The unit is very well priced and I do not feel like this Extra Space aims to price gouge like many many storage businesses in the area. I live quite far from this location but due to friendliness and professionalism of the staff, coupled with reasonable and fair rental prices, I will remain a customer of this Extra Space location for as long as I require a storage unit.

I have been a customer of Extra Space in the past, and have found the facilities to be clean,…read moresecure, and well-maintained. This one on Maries Rd in Sterling is all those things, and more. The most professional customer service staff I have met in many years, in any industry. First-rate all the way. Many thanks!