Restaurant Depot is a great place for bulk shopping, especially for restaurant owners and caterers. They have a wide selection of fresh produce, meats, and pantry staples at competitive prices. The quality of the products is generally very good, and the variety is impressive. However, the shopping experience can be a bit chaotic--aisles can be crowded, and checkout lines tend to be long. I swear no matter the day or time you go it is always packed! Be careful in the parking lot too people drive way to fast and are not aware of their surroundings and it is an accident waiting to happen! Customer service is hit or miss, but if you know what you need, it's a solid option for stocking up. Overall, a reliable spot for bulk purchases with room for improvement in organization and service. read more

If you're looking for something, anything having to do with restaurant food supplies or just plain service products, this is the place. You need a business tax number or a 501c3 license, so don't think you can just mosey in there. But if you do have these or are starting a restaurant or food truck, this place has your back. read more

Keep coming back to get my meat and vegetables since my friend work from home it's convenient to buy in big quantities , the staff there is always nice and willing to help find what you need . Definitely it's a good place to buy groceries read more

Restaurant Depot - Wholesale Stores Near Me - South Hackensack, New Jersey

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This is the most unprofessional, dirtiest, laziest restaurant store imaginable. No one is around to help and when you do find someone, they just say "no English" and walks away like you don't exist. Bought food and it already has mold on it!! MOLD! It's sad that this is our only choice aside from Costco Business center. I wish I can do all my shopping there but sadly, there is no where else to go. Buyer beware! Check all you stuff before leaving because you can't return it on another store and they will give you hell for it. read more

Restaurant depot has lots of objects and food that's cheaper than the super market I Buyed tres leche from there and it was so cheap and so good it also comes in a big box I totally recommend this read more

There is no care from any employee here. It feels like you're bothering them when you need help. The standard of cleanliness is really lacking read more

Restaurant Depot - The lack of care is amazing from these place - Wholesale Stores Near Me - South Hackensack, New Jersey

I come here for all my restaurant supplies even if I have to drive to come get it And wait on line, rather than having it delivered. The prices here are really hard to beat. They have everything you can ever imagine. Sometimes I forget there's a full cooler with fresh fruits and milk and almond milk. My major issue would be the checkout! Guys please open more lanes there's about 200 people waiting. Takes a little while sometimes. read more

Restaurant Depot - Everything - Wholesale Stores Near Me - South Hackensack, New Jersey

I'm opening up a new restaurant. Been shopping at restaurant Depot for couple of days to get all the ingredients. Came here yesterday (over $3k) and today ($500). Some of the people here are helpful, and others have no idea what they are doing. Customer service and employee attitude is not up to any good standard by a mile. Today, one of my partners had a personal item that he wanted to pay separately. He took it off the cart and put it next to him. Right before our cart was being finished, he looked for his box, and it was gone. They should have asked him if that was his before they took it away. But that wasn't the worst part. He ran back to the back of the store and got another box. Came back to the register and one of the employees told him that they're running late and needed to close, and told him that she just saw him get that item, essentially accused him of lying when he explained that someone took his box. By then there were 4-5 employees at the register and none of them admitted to removing the box. As his item was finally being rang up, we saw his box (the original one) on a cart behind the register. There were no apologies from anyone. We were going to let all of that go until what happened next. He paid for his item, and then instead of handing him the box or putting on the counter next to her, the lady just slammed the box on the floor, breaking it open. That's when my partner got upset and asked for the manager (Tony). We told him the whole thing and it's up to him now to bring the service to their customers and fix their employee's attitude. We are a new business, but we won't be going here much but instead try out other suppliers. We will go there if we have to but won't recommend others to go there until we notice a change. I know it's a long review but wanted to give all the details. Hope people find it useful. read more

Poor Service Great Prices Horrific Check Out No Habla Ingles U-Boat Armageddon In Parking Lot The cookware is all that really attracts my attention here. The foodstuffs are very middle of the road at best. Check out is painful as is the covered parking area, I suggest not bringing a vehicle you care about as the carts (U-Boats) can cause significant damage and most folks shopping here don't give a rats ass. Everything you need for a commercial kitchen. read more

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conveniently located but! They seem to always run out of stock on daily items such as Sprite, Coke, Sugar, and salt. read more

So your in the food service business. Need a couple hundred pounds of this and that; maybe a few cases of lettuce; or tuna steaks for a hundred; Restaurant Depot has it. This is not a COSTCO, but a wholesale food vendor. This place is huge. I mean you will get lost in the variety of different cuts of beef, chicken, pork, frozen product, etc. You need to know what you are looking for and once you do; know what to do with it. I love buying a butt of sirloin and butchering at home. I love having a thick cut of steak on the grill. Tasty. Like I said, you need to be in the food business. Lucky, the wife is a director at a local hotel. I get to go and enjoy buying bulk with her membership. I believe membership is free and you need to show Tax ID for certification. Not sure, but just call and ask. The only draw back is the check out line. Long wait. I mean a very long wait. I guess this is the price restaurants, etc. pay for do it yourself savings. Overall, quality is high. Always, have specials on various items they want to move. While, a three star New York Times restaurant may not buy their produce, meats, etc. here. It is a great source for the small local guy. read more

This place is like a Costco except to be a member you need to own a business, and if it's a food business I don't think you pay tax on everything other businesses pay. This is the place I use to go to pick up almost anything I needed when I helped run the family business food or serving related. They sell things from food, beverages, frozen food, fresh fish, meat... and the list would go on. It was relatively close to work so I know things like cases of mayonnaise and such would be picked up regularly along with things such as pasta and veggie. If you own a restaurant or food establishment or just like throwing huge parties and own a business this is a place you need to check out. read more

Never enough cashiers...all of the ones they have are slow and nasty. What happened to the "under 15 items" lines??? I wouldn't know how bad it could be until the big bosses come to visit... it's the only time the employees are nice and do their jobs. This place sucks. read more

Restaurant Depot - Seriously??? - Wholesale Stores Near Me - South Hackensack, New Jersey

The employees here don't care about anything. Takes forever to get out because there is no urgency from the employees. They talk among themselves while they are totaling you up and makes mistakes because they were talking. Then one of them calls makes a remark at me because I bumped her very lightly with the cart, "Chinese people can't see". I'm not even Chinese. I spoke to the managers and they just said sorry. She still works here. No place for that. read more

What service! I know it's mostly self service bur let's assume it is still a form if retail which requires service. The young ladies who are at the check out are far from friendly. If you have a question to ask them dont ask in English because they won't understand. read more

When I worked in the restaurant industy, Restaurant Depot was an invaluable resource when the kitchen ran out of supplies and needed to re-up because the Saturday rush exceeded projections from the previous year. Restaurant Depot has everything you need from produce to pans, and we're talking quality chef pans, not those non-sticks you can purchase at department stores. Prices are hard to quantify unless you work in a restaurant and understand food costs. If you do, then you're not reading this review, but if you don't, then you probably can't get into this store. The only way you can shop here is if you have a membership. And the only way to secure a membership is to own or work in a restaurant. So I guess it kind of sucks if you're not in the industry because you'll never know how cool this store is. Oh well... read more

Like a lot of people, I heard the announcement made recently by Restaurant Depot which, in part, read like this: "Everyone deserves access to the products that they need to live their daily lives, so we want to do our part to ensure that nobody is going to wonder how they'll get through the week." So how could I not go, especially if they were gonna be so gosh-darn humanitarian about it? When I got there, I parked, found my way to the entrance, grabbed a dolly (as opposed to a cart), and proceeded to walk every aisle of the store, figuring it was probably going to be both the first and last time I would do so at this exclusive food retail outlet. I eventually found two things that I wanted to buy: a variety case of C&C soda bottles and, as I had hoped but didn't necessarily expect, a case of toilet paper! Granted, it was rest-room TP that wouldn't fit my home dispenser, but since my butt wouldn't know the difference, I happily grabbed the fairly-priced box. When my total was rung up, it seemed to be a few bucks higher than I expected, based on what I had seen on the shelf tags. But I just assumed that, between rounding off the cents from the displayed price, not accounting for tax, and less-than-CPA adding skills, I must have underestimated the cost. I then loaded my goods into my trunk and checked the receipt. Sure enough, the sodapop was cents higher than the posted price, and the paper was DOLLARS higher. That's when I noticed multiple references all over the receipt regarding my status as a temporary account (day-pass) holder, including the abbreviation "(TA)" on the same lines as the individual prices. It became apparent to me that I was being charged a higher price because I was not one of their regular restaurateur customers even though nothing was posted ahead of time about this in their announcement, the entrance, the shelf, or the checkout. It suddenly all made sense to me. Restaurant Depot was not opening up its doors to the public in the spirit of corporate citizenship. They were most likely feeling the crunch of many of their regular industry clientele keeping away (while those businesses remain temporarily shuttered during the pandemic), and the relaxing of the store's usual restrictions was just a desperate move on RD's part to make up for lost revenue. Basically, I had been suckered. Oh, and I almost forgot to share with you the jug of icing on the multipack of cakes: although they normally offer a reasonable return policy to their usual shoppers, MY receipt said "Public Temporary Pass / NO RETURNS!" No returns? No surprise. read more

I love this place, I could walk around Restaurant Depot for hours just looking at the product they have on the shelves from New Zealand beef to industrial dishwashers. We come here when shopping for large parties since a friend has a card. My only complaint about this location is the employees aren't usually very helpful unless it involves the seafood section because those guys are on the ball and always aggressively helpful. The prices for meats and seafood are really why I shop here but they have a great selection of produce, dry goods and some hard goods like sheet pans, etc. As others have said this place really is build for restaurants and most people there have their heads down and just want to get their shopping done which is nice because you don't get the Costco families clogging up the aisles! Don't forget, you need a membership card to get in. read more

Just a little bit of advice. When you come shopping in your nice little Mercedes-Benz make sure that you shut the back door very well or else you'll be like the guy who is in the middle of the street reloading all his groceries that flew out from the back of his car! All his dairy went sprawling all over the Street! read more

The seafood/meat room is colder than a winter day in NY. This is like a costco, but of a specific type of products and cuts. 10lbs box of king crab legs, check. Various sizes of lobster, check. Room filled of cuts of beef, check. Mega size quantity of cheese puff balls, check. Various Drakes goods for a couples dollars per box, check. Many more things here, including restaurant supplies. Make sure you have room in your car before you take home a large slab of meat; lol. read more

This is an ok place, the employees are friendly and etc but they're computer system is completely outdated and slow, they need a new system.

Just bad. Their product's conditions are bad. I bought different kinds of nuts and they went bad within a week. The manager was rude. I wish I could give a zero star. Oh and why is the manager not wearing mask. I thought customers can't go in without a mask on. read more

I used to come here every so often in a pinch. They are PRICE GOUGING right now. Their prices are higher than local grocers and they claim that there is a shortage. Trying to take advantage of the environment we are in is wrong on every level. You should be ashamed. read more

Wow First time and it's very impressed until you get her you don't know what to expect but here is everything what you need from food to plates glasses equipment to prepare your dinner fun shopping here read more

You cant beat the prices. And the selection is much more vast than the other restaurant depots. Restaurant Depot is putting many restaurant supply wholesalers out of business for a reason. Now the shopping experience as a whole is below average. Nobody at this location speaks English and many of the cashiers are flat out rude. Also be alert while pushing your cart around because the employees on the fork lifts and pallet jacks will come with in inches of running you over. Thoroughly check your receipts and watch when they ring you up because the cashiers will sometimes ring up the same product twice or if an item is on sale it sometimes doesn't register. This place gets an A+ for savings and a D for shopping environment and employee friendliness. read more

I don't know how people from the public are getting access to this place? It's not that I care, but when I'm trying to pick up supplies and produce for my dad's store, it gets annoying when you have a few older ladies buying supplies for what seems like a bbq, only to hold you up when you're on line paying, or they want to know if they can only buy half a case instead. On a side note: Now I don't know if anyone else has experienced this, but there is some rude Spanish lady that gets on line behind people and starts talking bad about the customers in front of her in Spanish. Apparently, this has happened a few times and the store knows about it. I would like to know what resturant she owns or works out of. She was talking rude about the woman in front of her, but the woman understood what she was saying and asked to speak to the manager. When he came out, he said not her again. She's always picking a fight with someone for no reason. read more

Worst customer service on God's green earth! Slow miserable cashless. 25 minutes in line because cashier moving super slow. Seems like she's POd being at work today. I wish their was a viable option to this nightmare! read more

Three starts because I can always get what I need.. it takes forever to get out . Just online over half hour. To get out the door three different people have to come and count the cart. It's not hard to count. Register help don't pay enough attention. I always see them on their phones. read more

"It's not Costco!" This is where the Restaurants purchase food. If you are looking for a local A&P, you may not be following Goggle maps. Restaurants would have been extorted by Sysco and similar companies if it was not for this place. Restaurant Depot is a way for the Restaurant to purchase food at a decent price and more importantly, sufficient quantity. South Hackensack RD does a great job but if you are looking to buy groceries for home use, maybe Costco is the place for you. Sunday is a good day to shop. Friday is not.... read more

Poor service especially in chicken/meat room. I bought few box of whole chicken there on August 13 (2 pm), and when i left the room,the staff is nasty .He was throw 2 box whole chicken at me and his attitude was very bad. read more

the ladies at the desk to the right when you walk in are rude . I was standing there for a good 3 minutes waiting for one of them to look up and help me but they were too busy conversing with each other in Spanish. When they did turn their attention to me, they were nasty read more

Everyone is so great great. always helpful and friendy. I love Orlando! ! The place is always well stocked and clean.