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    Respawn Games and Hobbies

    5.0 (1 review)
    Open • 2:00 pm - 11:00 PM

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    Color Crafters

    Color Crafters

    1.0(1 review)
    0.2 mi
    •$$

    DO NOT TRUST !!!!!…read more On September 28th 2011 I was involved in a rear-end collision. The vehicle, a 2005 BMW Z4, was brought to Color Crafters for repairs. Color Crafters was to repair the back bumper area where I was hit and repair a leaking seal on the driver door window where the convertible top and window meet, the seal was leaking after the accident (due to the top being open when hit and top being knocked off alignment) Color Crafters called me on October 27th 2011 and informed me the vehicle was complete and ready for pick-up. I arrived to find the driver window not operative and the convertible rooftop still not aligned. I discussed this concern with Rick, Color Crafters employee in charge of repair process, and he stated the repair would be completed in a few days. I received another call from Color Crafters on November 08 2011 stating the vehicle was complete and ready for pick-up. In reviewing the vehicle the driver window was operative and convertible roof operative. I drove away with the rooftop down. When I arrived home and closed the rooftop I noticed a gap between the driver window and rooftop. I called Color Crafters to alert them of this issue. I was given many excuses over the phone as to why the gap would be there, but the gap is not a normal gap on a 2005 BMW Z4 (BMW vehicles are well known for being solid - I also had the local BMW dealer review the gap, Passport BMW stated it was not normal) I was told to bring the car back to their location so they could review the gap. I drove the one hour drive back to the office on November 22nd 2011 so they could review the gap. They 'repaired' the gap again, after I pointed out the gap was still there I was told it was 'closer to specs' - if I pay for a repair I am expecting a quality repair, not something 'close'. Also in the process of 'fixing' the window they broke the door trim. I had to point out the damage. They called Passport BMW where the part was in stock; I drove to Passport and installed the trim at Passport, never returning to Color Crafters. I have filed a formal complaint with the BBB. Passport BWI completed the window seal adjustment.

    Vision Christian Store - Entrance to a one-stop shop!!

    Vision Christian Store

    3.7(3 reviews)
    3.2 mi

    Extremely Disappointing Experience -- Buyer Beware…read more I am extremely disappointed by my experience at Vision Christian Store. What should have been a simple return turned into an unnecessarily unpleasant interaction with the owner. The most frustrating part is that the store did not honor its own return policy as it was clearly printed on my receipt. I relied on the policy provided by the business when making my purchase, only to be told something completely different when I attempted to return a pair of gloves. If a business chooses to print a return policy on its receipt, customers should reasonably be able to expect that policy to be honored and all exclusions to be included in the receipt. Rather than handling the situation professionally, the owner (Robert) was rude, dismissive, and argumentative. He made it seem like he couldn't afford to perform the return. To make matters worse, he complained about how as a brick and mortar store, it was difficult for the store to compete with online retailers. I found that particularly ironic considering that the item I was attempting to return had actually been purchased from a beauty supply store, not an online retailer. He even advised that I go there instead. As a small business, I understand that competing with larger retailers can be challenging. But blaming customers or becoming confrontational when they simply expect you to follow your own stated return policy is not the way to build customer loyalty. I was able to find two pair of gloves for the price of one. Who wouldn't attempt to return the originals Being a Christian bookstore makes the experience even more disappointing. Customers should not have to wonder whether they will be treated with basic courtesy, honesty, and respect when they walk through the door. I would strongly encourage the owner to review the store's return policy, make sure employees and management are following it consistently, and reconsider how customers are treated when they raise a legitimate concern. Or better yet include the specific items on the receipt that are not eligible for return or place signage in the area so there are no questions: I will not be returning, and based on this experience, I cannot recommend this business. A business cannot expect customers to support it while simultaneously refusing to honor the policies it gives those same customers in writing.

    I enjoyed my recent visit to the store. They have lots of Christian books, gifts, bags and wall…read moredecorations. They were very attentive to my needs and offered assistance as I needed. Well organized and engaging.

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    Respawn Games and Hobbies - videogamestores - Updated October 2026

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