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    Services - Resolve IT Engineering

    Data recovery

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    Recommended Reviews - Resolve IT Engineering

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 months ago

    Great company, appreciate all they do. Very timely, knowledgeable, and just all around great at what they do.

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    9 years ago

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    People searched for IT Services & Computer Repair 6,332 times last month within 15 miles of this business.

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    I Repair it Fast

    I Repair it Fast

    4.7
    (468 reviews)

    We had such a great experience with I Repair It Fast and Harry (Harout)! He fixed our iPad screen…read moreand was incredibly honest, kind, and quick throughout the whole process. When we came to pick up the iPad, the screen looked absolutely pristine, but it started doing some weird things on its own. Harry was immediately super apologetic and insisted on keeping it to make things right. Since it was close to closing time, I fully expected to come back the next day -- but within about 30 minutes, Harry called to let us know he had fixed the issue and everything was working perfectly again! This level of customer service is hard to find. Harry has actually repaired several of our teenagers' devices over the years, and every experience has been great. We'll absolutely continue coming back in the future. Very, very happy with our service. Thank you so much, Harry!

    This happened a few years ago, and to this day, it still leaves a bad taste in my mouth every…read moresingle time I drive past this place. I genuinely hope this individual no longer works here and that it was just a one-off bad worker--unless, of course, he is actually the owner of the establishment. Either way, the experience was so terrible I feel compelled to share it. I called this shop multiple times beforehand to get a quote for a cracked screen repair. The technician assured me it could be fixed and recommended going with the aftermarket glass. After assessing it in person, he confirmed the plan, took the phone, and told me it would take about an 1-2 hours. When I returned, the phone was completely taken apart. Suddenly, the story changed. He claimed the back case also needed to be replaced to fit the new screen--something he specifically assured me wasn't necessary before he started. He also said that there was something wrong with the front facing camera, which it didn't before I gave it to him. He quoted a new price for the extra work that almost equaled the cost of a brand-new phone. Because the extra cost didn't make sense, I told him to just put the phone back together, offer a fair price for his time, and I'd just buy a new phone instead. (The phone was fully functional before this; it literally just had a cracked glass). He completely refused to reassemble the phone unless I paid for both the new rear case and the glass. He basically held my device hostage, forcing me into a costly repair under his terms, or forcing me to walk out with a completely disassembled, non-functional phone. I felt backed into a corner and had no choice but to pay. Unprofessional, dishonest, and predatory business practices. Avoid at all costs.

    Di-No Computers

    Di-No Computers

    4.4
    (419 reviews)
    $$

    I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

    I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

    Resolve IT Engineering - itservices - Updated June 2026

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