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Recommended Reviews - Resolve IT Engineering

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8 months ago

Great company, appreciate all they do. Very timely, knowledgeable, and just all around great at what they do.

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8 years ago

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I Repair it Fast

I Repair it Fast

(461 reviews)

I Repair It Fast is located at 1030 East Green Street Pasadena California 91106. This is a…read morebeautiful area to have this boutique store. Trees and unique stores line this area of Green Street. The entrance is immediately next to the sidewalk, with no setback. Street parking can sometimes be difficult but side streets often have the most parking. When I entered the store, I walked through a small seating area to the counter. At the counter I was asked about what type of help that I needed. I showed him my Galaxy S10+ phone and explained that I thought I had a battery problem. He asked me a number of questions concerning its symptoms and how long it had been taking place. He gave me a number of options. After thinking for a while I decided that I wanted to go ahead and get a new battery. I wanted an original Samsung battery, not an aftermarket battery. He took the information off of my phone to make sure that he was looking for the proper battery in his inventory. He was out of stock. He made some inquiries and said that he would have a battery for me in a couple days and would give me a call when the battery came in. He was very helpful and courteous. I even asked him some questions about the new phone that I had purchased. He was very helpful in explaining how to properly adjust the settings. After some delay because his supplier was out of stock I stopped and checked with him. He checked his inventory and had the proper replacement. I left the phone and was told to return in a few hours. When I came back the phone was ready. I paid the agreed upon price and was on my way. When I got home I double checked the phone to see what kind of charge was on the battery. I plugged it in and it is charging as it should. Very happy with my experience at I Repair it Fast! I recommended it to a friend who needs a new Macbook charger and he was told to bring it by to make sure he gets the correct one. Should I need any technical assistance or product I will be back.

Harut (Harry) quickly figured out what was wrong... my charging port was completely shot. Since I…read morecouldn't leave my phone right away, he went above and beyond and let me borrow a wireless charger (without me even asking) to get me through a few days. I thought that was so thoughtful and generous! When I came back, he fixed my phone in under an hour. Harut was personable and genuine... and opinionated in the best way possible haha. He's an interesting guy which makes it feel like you're visiting a friend while getting your phone fixed. You can tell right away he's honest, transparent about pricing, and not trying to upsell you on anything unnecessary. It's rare to find that level of service and trust these days. I'd absolutely recommend Harut to anyone needing a phone repair! P. S. Just park anywhere on Green Street. Parking is free for 1 hour.

uBreakiFix by Asurion - Where they will tell you there is nothing they can do

uBreakiFix by Asurion

(143 reviews)

$

TL;DR: did not use their service, but they are extremely honest…read more Something was wrong with my camera because all my pictures had streaks of light on them. Also, there is a bright spot on my phone on the right side, which affects my wallpaper. I came into this place to have it checked out and see how much it would cost to repair. The tech took one look at the photo and said it's not the screen that's damaged. It's the photo is highlighting a glare in the background. He switched it to night mode, and the glare was gone, so it was clearly the photo I had as a background and not the screen itself. Also, I asked him about the streaks of light on my photos. He took one look at it and said that my lens cover is really dusty. He cleaned it off and we took a photo and all the streaks were gone. I wanna point this out because these are two things that any dishonest repair shop can easily say they will look at it and fix it and charge me $100-$200. Because of their honesty, this was a five minute visit where he did want adjustment and one lens cleaning and didn't even charge me. It's good to know that they are still honest repairman out there. If I do have a problem, I will be sure to come back here

I did not have a good experience here because I made an appointment online to replace an old Google…read morephone battery, which the manufacturer suggested and initiated. The reason I did not appreciate this office was because when I got there, they said oh this location doesn't have those batteries. I said it would've been nice if y'all looked at the appointment I booked and the exact make and model of my phone that I listed and called me to tell me y'all don't have any batteries in stock so I could go to a location that could service my phone.

Resolve IT Engineering - itservices - Updated May 2026

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