My wife called for lunch and she wanted to go here, said she loves their cap'n crunch chicken tenders and wanted me to try them. I was not really wanting those, blackened chicken sounded better. The blackened chicken sandwich comes with habanero jack cheese and, with an upcharge, jalapeno sourdough bun. The menu is American, but with a number of twists that really had me excited about trying it! My wife chose the sweet potato fries and I got the garlic parmesan. When our orders came, hers were the same as mine and not hot at all, maybe barely warm, not cold though. The chicken was grilled with a little seasoning, not blackened. I asked for hot sauce and made due. I will say that both the server and the manager offered to take it back and redo it, but I just do not like to send food back. They did bring my wife her sweet potato fries. She loves the tenders (too sweet for me, I prefer the savory...thus the blackening and hot sauce). The manager admitted they really just flat iron with season their chicken, not really blackened....and the habanero jack cheese wasn't hot at all. Because the server was so nice, as well as the manager, I gave them three stars, anywhere else where I spent $40 (tip plus meal), the score would have been lower. I think they are still working things out, I will try it one more time. read more

I want to support these places but sadly this looks like it's on life support. Food was just okay, and that starts off the reasons why you don't return. They have no wine. Not a great signal. Liked our waitress and I feel their pain. But it seems like they are open only to get rid of what they have. Judge for yourself, they need the business read more

The bartenders only pay attention to their friends. We pay full price and they get free stuff. I witnessed it! Might want to check alcohol and I food ratio. I bet it's not up to the correct standards. They need a o be controlled and reviewed covid! read more

Great restaurant! Came here on a Sunday afternoon and they had some good drink specials and a nice calm vibe. Plenty of TVs so we'll definitely have to come back when there's a good game on. I got the brisket skillet which was awesome, and my girlfriend got the chicken and waffles which was great as well. The service was awesome, our waitress seemed to be busy but did not neglect us in the slightest, she was great! Overall a great experience, definitely coming back! read more

I've been here a few times and the service is always mediocre. I ordered a drink from the bar, never got it, asked for it again and they charged me twice for it. Wasn't the first time the bartenders were rude!!! I worked in the service industry for years and basic customer service etiquette is not difficult. read more

Great time at the Reservoir. $2.00 mimosas are great! The food is great and the music was amazing. Jacob made our brunch easy and painless. We came with a big group to enjoy the live music and our experience wouldn't have been the same without Jacob. We will continue coming back here because of the great experience my group just had. Hope everyone gives this place a chance! read more

Reservoir - Mimosa - Bars Near Me - Irving, Texas

So we call ahead Thursday with a 25 top for my bosses birthday, the big 40!! We ask if they can get us in and how long of a wait. The manager tells us no wait and we can fit you guys in no problem. I will set the stage with things that are going to cause an issue: 1. Both managers are totally oblivious to the massive teachers conference going on right next door. 2. They only staffed enough people for a basic slow lunch. 3. They don't have real flex seating. 4. The young female manager needs to take a class on hospitality. 5. Male manager is in the window expoing. No QA. We show up at 12:20pm and here we go! We walk in past what had to be a 1000 teachers all over the place. We get seated in multiple sections. Some guy walks up and asks if he can bring us waters while we wait, he returns with water, never comes back again. Meanwhile, people from the conference are coming in, some seated pissed and others getting their food, immediately packing it up Togo and leaving mad. Finally the female manager comes by to check on us and tells us there will be two servers taking care of us, FYI, never happened. It's now 12:40pm and the manager comes by to take our order by name on a piece of receipt paper. She takes it and instead of putting the order in, she goes to help the bartender and check on other tables. It's now 1:05pm and I see her finally make her way to the terminal to put in our food order, hmm.. thank you 25 minute pocket check. At 1:30pm, been here for an hour and 10 minutes, the manager tells our food is going to be another 30 minutes!!! Wow! Wow! Wow! It's now 1:50pm and I'm the first person to get my food, that had been sitting on the line for 20+ minutes, thank you open kitchen concept. I finished my food by the time the rest of the food started coming out. It's now 2:00pm and the last plate hits the table. Yep. An hour and forty minute ticket time on the last plate an hour and a half on the first plate. FYI, to add insult to injury, orders for Bruce and Sunshine had hair in their food, glance in the kitchen, no hair nets, yeah!! Fun fact, everyone at our multiple tables was drinking, but we had to go to the bar to order, because we never got a server. Now the great part, and I do mean great!! The young female manager fought with one of our employees, made every excuse in the book and denied offering anything to apologize for keeping us there till now, 2:30pm. At this point, we had to talk to Clayton, the manager with a brain and he comped it all and sent us back to work after a two hour and ten minute failed birthday lunch celebration. This is a nice place, that is grossly mismanaged and the lack of business should be a key indicator. And how do you NOT know about the 1000+ people coming for the conference next door and staff up? The only thing the young manager kept saying was, it's not our fault and you got your food and you're paying for it!! LAST = Listen, Apologize, Solve, Thank.. hospitality 101.. learn it.. the more I see restaurants have experiences like this, the mI feel like I should come back to the business or just avoid it all together because the guest experience across the board is failing. Miserably. read more

Reservoir - Happy Birthday Josh!!! - Bars Near Me - Irving, Texas

After they let restaurants/bars open during the COVID-19 pandemic. Me and my 3 friends decided to hang out at Reservoir to catch up and have fun. We have never been to Reservoir before so we decided to check it out. WORST mistake ever! We ordered 2 house whiskey/coke, 4 domestic beers, and 1 shot and the bill came out to be $300! How is that possible? The restaurant was closed for a few months before they were allowed to be open again so are they trying to make up for lost revenue? WE ARE NEVER GOING BACK AGAIN! read more

Had reservations there. When we arrived there was no one in site to seat us, however we decided not to stay because not only was the music loud, there was different music coming in from 3 different directions. Very annoying. Place looked chaotic. read more

The food and drinks are tasty, but the service is very slow. My friends and I started off sitting on the bar and it took around 20 minutes for the bartender to even look in our direction. I recommend ordering two drinks at once because after we finished our first round, it took another 20 minutes to order another drink. We quickly closed out our tab at the bar and got a table, but the waitresses are even slower than the bartenders. The food okay I guess, but not worth the wait. It's in a nice location and it's clean, but there are other bars in the area that are FAR better than this. read more

We attented the Mardi paw on a busy Saturday where we decided to eat at this establishment. There were dogs everywhere in the restaurant and this lady that CLEARLY was intoxicated came to our table and told us to tell the dog to SHUT THE F$#% UP from barking. The fact that our dog was barking a bit because duh its a dog wasn't what irritated me but the fact that this intoxicated lady said this in front of my 4 year old niece and the manager clearly heard her and said nothing. No apology absolutely NOTHING. WE WERE HAVING A GREAT TIME UNTIL THIS INTOXICATED LADY YELLED AND CURSED IN FRON OF MY NIEVE KILLED OUR GOOD TIME. Ive been in the service industry for 20 years and I guaranteed you my manager would never allow for a guest that's intoxicated cuss and act a fool in front of a kid. Thats ridiculous and totally disappointing.. read more

Went there after a Latin concert to finish off the night with a couple more drinks. Service and food was ok. Only complaint is that all LATIN artists were blocked off the JUKEBOX. I don't see why this is permitted when one is spending their money there and even pays for the music of their preference. If not permitted maybe they should remove the jukebox and play only what they want. read more

Very rude staff. Had waitress yell at us at we waited to be seated. Then was shoved by a male staff member as I was telling her how she just lost our business with her rudeness. Will never know if the food is any good. read more

I was there with a colleague last Saturday night. It was fairly busy but we were seated right away. After waiting a few minutes the server came over. She asked if we wanted something to drink. We said we would have water and then decide if we wanted something else. After about 10 minutes she finally came back and took our drink and food orders. We noticed a large party of 8 that was then seated next to us. Wow, they were getting very attentive service. Our server would race past our table to theirs without even glancing in our direction. Finally, another server came over with our drinks. After what seemed like a very long time, our food order came. She told me to be careful as my skittle dinner had just come out of the oven and the skillet was very hot. After tasting a bite of my food which was not out of the oven hot, I felt my skillet. I could easily wrap my hands around it and it was clear that it had been sitting in the kitchen for a while. As we finished our meal with never a "is everything ok and can I get you anything else" from our server with empty water glasses and parched throats, we waited and waited and waited while we saw her back and forth to the table next to us. We finally caught her as she was breezing past and told her we were ready for our checks. After more minutes passed, she brought the checks. As our credit cards and checks languished at the edge of the table to be rung up, we had to chase her down again. To which she told us that she was very busy with the table next to ours. Uh....no duh. I guess a table of 8 is way more important than our little table of 2. When the checks and credit cards were finally brought back, we signed our checks. After signing mine, I noticed that she gave me the wrong check. My colleague and I noticed that our checks were for the same amount so we didn't want to wait for this to be corrected as the cost was the same, so we left the restaurant. After flying back home and going to use my credit card again, it turned out that she had gotten our credit cards mixed up. My colleague and I had to expedite the return of our cards to each other. What a pain. Well, today I checked my credit card statement and saw a charge that didn't match the receipt. My card was charged an extra $7.00 on top of what I had a receipt for. I tried to find a phone number to call the restaurant. There isn't one on the receipt and the number on their facebook page just goes to a voicemail that says "the person at this extension is not available, please leave a message". I have no idea if this is the restaurant or not, since there is nothing to identify the number. I would not recommend this restaurant. read more

Real cool place. Def try the pineapple and mange tacos. Took a risk with that food choice and was not disappointed!

NOT IMPRESSED! No real flavor on the food. Nice vibe and atmosphere but the lack of flavor in the food is a deal breaker. Extremely forgettable. read more

Waited over an hour while people around us that were seated after us got served and we never got our food. Also never saw our waitress after she took our order. When we asked her and told her he had a concert to attend she said "well we put your order in and it's only been 40 minutes. There's a concert tonight and it's busy". Rude wait staff and bad kitchen service. read more

Good place to hang and have a beer. Food is good too. But if you're trying to jam and take advantage of the touch tunes they have installed, make sure you make the music count cause the bartenders and workers will unplug it when they feel like and just play their own techno music. Nothing like sitting at a booth with friends and hearing some average club music. read more

Very good food, slow service and inconsistent music. Had a lousy waiter who was oblivious to service of customers. Fried chicken was excellent, good ham and cheese and burger, apps good too. Music started as 90's pop/rock and by the time we left it was music to kill yourself by and way too loud for diners. There was another waiter who was humping it; I guess we just got the wrong guy. read more

It was my first time at this restaurant and I loved all of it! I went for brunch Saturday and liked the atmosphere and decor, plus they have two dollar mimosas! The food was really good and they had music playing which gave it a fun vibe for Saturday afternoon. Half the restaurant is open to the outside which is nice when the weather corporates. I will definitely be retrieving and would recommend for everyone to check it out! read more

Went in because it didn't look too busy when we walked by. We acknowledged the seat yourself sign and sat at a table that was not marked due to the social distancing guidelines. Waited about 5 minutes without anyone acknowledging or greeting us. We took into consideration that they're probably short staffed, so we waited another 5 minutes before we finally saw someone, but only to get ignored. The server proceeded to take the order of the table sitting directly across from us while continuing to ignore us. After 15-20 minutes we finally decided to leave. First and last time going to this location!!! read more

Great new bar in the Toyota Music Factory complex. I loved the decor and ambience. The drinks were decent enough. The service was good as well. The kitchen however closes too soon even on weekends. I will definitely visit again to try out the food. read more

The frozen orange creamsicle drink is to die for tasted exactly like I was imagining! I tried the dirty monkey too but not as delicious.

I have no idea how this place only has a 3 star rating. This is my FAVORITE restaurant for brunch, lunch and dinner. The mimosas are incredible and the food is insane! Definitely a must. If you haven't been here, you're missing out. The lasagna is to die for. The 'everything but the kitchen sink' is the best cure for hangovers, and it is served IN a kitchen sink. Great ambiance and service. If you don't want a loud scene, go during the day or during weekdays. It can get pretty loud at nights on the weekend. They also have a dog friendly patio! Go here and you won't regret it! read more

Came here for lunch a couple times. Always tasty sandwiches and pizzas, pasta just so-so. However, the wait for the food to come out is always waaaayyy too long given that it's not even that busy. That's the reason for a 4- instead of a 5-star review. read more

Been here a few times. Always good. Tonight was no different. The halibut is really well prepared. Also the pulled pork tacos. Overall the food was top notch and service was too. No shortage of TVs to watch the World Series. Great evening and nice atmosphere. Definitely will go back again and again. read more

Drinks amazing drag show on Sunday I was pumped but all they want is money. They don't put on a show. They walk Around asking for money. Res works hard for this ans not fair for a horrible show Love the bar but drag show needs to step it up. Ru Paul baby read more

First time in Dallas and was recommended by a friend to try out the resivour. First night Bronze was amazing! He was on point with everything! Because of him and the amazing food we came back a couple nights later and Zoey was also perfection! We appreciated the detailed service and laid back environment and the food is to die for. We also came back later at night and got a full dj, shake it on the dance floor experience and it was soooo fun!! Absolutely recommended everyone to stop by here if in the area!! read more

This bar is so filthy dirty and the food is blah. Only thing they have going for it is a bunch of tvs. I do not suggest this place.

The food was very good but the service was horrible. Unfortunately I had a very slow and forgetful server. The food took a long time to come out too. Worth a try if you have time to spare just hope that you get a better server! read more

Every time we visit the food and menu is great but the volume for the morning brunch whether it's music or games is nightclub level LOUD! If they want to attract customers from outside a simple remedy is to locate a speaker on the outside. They would not lower just a bit. We can't hear each other's voice. read more

Had a great time until I realized the drunk manager was skipping all of my paid for selections on the jukebox to appease her friends in attendance. And when 2:00 am hit she decided to not only ignore paying customers trying to pay their tabs to pour my shots for her friends and allow people who didn't work there behind the bar to pour their own drinks, when asked by a reasonable staff member to help with my tab she said "fuck that, they can wait." I was then called out of my name, threatened by a man and cursed out by another one of the patrons and treated extremely poorly. The issues were never resolved due to poor management and after months of attending this establishment and supporting during COVID I will never be back and will be reporting my complaint to the highest authorities possible. read more

Terrible customer service, not coming back: had conversations with the manager and two employees and both were unpleasant. Very rude, and obviously not on the same page because one told us something then the others. Unorganized; will not be back. read more

Visited this place for the first time tonight (just flew in from Ohio) WE LOVE IT!!! The bar staff is amazing. Such a great atmosphere. Can't wait to come back! read more

First time visiting before going to a movie. Sunday brunch menu has a good variety and I went with tomato basil soup on a bread bowl with sweet potato fries. Both were delicious. The soup and bread bowl was hot and perfect for a chilly day. The fries were in the window a little too long and got cold quickly. We will definitely be back. read more

Reservoir - Bars Near Me - Irving, Texas

Good bar, bad food. It's probably was the bbq pulled pork Pizza that made me give two stars. But the pork tasted awful! Tasted old like it's been sitting all week. read more

The overweight Hispanic bartender is always so rude. Asked me to wait while he watched a fight. He never acknowledged that I wanted to closed my tab. Sadly this is not the first time he acts this way. read more

This is one of my favorite places on earth to go to...Food is hands down the best ever. I always order the strawberry salad, I am addicted to it... The drinks are reasonably priced and it's always a really good time. read more

Be careful at this placed. I opened a tab and the staff charged my card a second time for double my tab when I closed out. I spoke to two managers, Melissa and Whitney. Neither had bothered to help out or call me back. If you're on with the staff stealing from you then great place to visit. read more

The brunch here is amazing!! Food is perfect! Service is great. $2 mimosas on Sunday. Surprised this place isn't as packed as it should be because this is the spot to be in Las Colinas read more

Reservoir - Angry pigs in a blanket at $2 mimosas - Bars Near Me - Irving, Texas