I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

I wouldn't recommend this car lot to anyone. From the start, the staff was pushy and vague,…read moreespecially when it came to pricing and fees. The car I was interested in was advertised as being in "great condition," but once I looked closer, there were clear issues that hadn't been disclosed. When I asked questions, I either got half-answers or attitude. One problem was brushed off as "normal," which later turned out to be anything but. Paperwork took forever, numbers kept changing, and I constantly felt like I had to double-check everything to avoid being overcharged. The whole experience felt dishonest and stressful. Buying a car is a big decision, and this place made it feel like a battle instead of a professional transaction. Save yourself the headache and go somewhere that actually values transparency and customer service. I had a very uncomfortable experience at this car lot, largely because of the owner. His behavior was unprofessional and unsettling. He made comments and spoke to me in a way that felt discriminatory and disrespectful, and I did not feel treated the same as other customers who were present.

This car lot really goes above and beyond and works with all circumstances and are compassionate so…read moreif somebody has a issues with them it may help to show up and make payments when you say you can and if unable to communicate immediately as this business has a family bills and situations like the rest of us and driving their vehicles and hard work for free isn't right honest and you only hurt yourself because they will go above and beyond if you treat them right they treat you better than you will ever be treated anywhere else these people saved me more times than I can count I respect and care for this family business immensely and I will never buy a vehicle anywhere else so they are stuck with me till I pass away God bless you Washington cars family you are doing Gods work in every way and I will always support you

Best place for used cars hands down Randy and Greg…read moreexcellent The mechanic is also a very knowledgeable young man

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

We purchased our last two cars from Enterprise. They carry good used cars mostly previous rentals…read more They offer a 12 month warranty and extended warranty's for purchase. Our guy Graeme was amazingly helpful. You can tell it's about the people not just the sale with this guy. Would very much recommend this dealership. They take the stress out of purchasing a car. We will continue to use them for our purchase needs in the future.

We wanted to sell our GMC Arcadia Denali- we went online at 1130am, then answered some simple…read morequestions about the truck, they made an offer, we made an appointment for 230pm same day, we drove to the Renton location, they inspected it and we had a check in our hands & a LYFT ride back home to downtown Seattle by 4pm. The process they explained online, we experienced it 100%. Super transparent. No hidden anything or waiting for some bait and switch- nothing surprising.

I've always loved the idea of coming here instead of a traditional car dealership. Back in the day…read moreI purchased a Honda CR-V here (different branch) and it was, just as they say, hassle free. My spouse, too, loves the fact that you don't have to haggle, don't have to deal with "sales" b/s - just pick what you want, like the price?, then get it. In this case, we were selling a car. That is also easy in/easy out. My spouse went in for an estimate a few days prior and then we took the car in to sell after that. Took maybe an hour total for BOTH appointments. The place was surprisingly gigantic inside and very quiet, with none of the constant sales-y buzz that usually inhabits dealerships. Staff was pleasant and efficient.

You probably can't find out a place for used car price so worthy and especially quality great…read more deal in Washington, I had best purchase car experience at car trend 2 with Ernie ,He is extremely pay attention to us ，showing any kind of detail , all steps from decision to finished within 1day . And back to do my review After a month drive period ,everything work excellent! Don't hesitate come there to find out if car you like

Ernesto was super helpful! We bought a car for our Non-profit and he helped us get all the…read morepaperwork together and made it super easy. 10/10 would recommend!

Great customer service. Complete evaluation of my car whenever I get it serviced. Also…read moreavailability of new cars to test drive.

I paid $687 in registration and licensing fees when I bought my car from Walker Renton Subaru, but…read morethey never submitted the paperwork to the DMV. I had to take two days off work and go to the DMV twice just to avoid driving illegally before visiting family for Christmas. Since the DMV had no record of my paperwork, I was forced to pay another $410 for a 90-day permit and registration--money I don't have as I'm getting married next year. While I was at the DMV, Justin Skoll (Walker's Renton Sales Manager) told me over the phone to pay the fee again and send him the receipt, and he committed to reimbursing me. After I sent the receipt, he reversed his position and said he now has to wait for confirmation from the DMV before reimbursing anything--even though they admitted they put a stop on the check they originally sent. By Oregon and Washington law, it is the dealer's responsibility to ensure a vehicle can be registered when they collect registration fees. Instead, the dealership failed to process my paperwork, kept the $687 I paid them, and left me to pay the DMV again. Leading up to Christmas and my wedding, I am now out $1,097 and only have a temporary 90-day permit. As someone who has worked in dealerships and OEM's, I am extremely disappointed and would not recommend this dealership.

When I started writing this review it was at 5 stars.. then the F&I guy happened. The salesman and…read moremanager were awesome, the atmosphere was quiet and stress free .. until the F&I guy opened his mouth and brought this 5 star review down to a 3. I understand most finance people think they are the smartest people in the room but, seriously, your not. He was rude and egotistical and really ruined a great experience. In all honestly though .. I would come back here, they have a great inventory of vehicles and they are competitively priced. but it would be on one condition.. I'll pay cash. I feel bad for everyone else that works here as they are all awesome and really did a great job of making things simple. If you take away the bad seed you got a perfect a experience.

I purchased a truck on February 1st. It has been nothing but a hassle to receive the registration…read moreand plates from them. After numerous calls and emails to Juan communication has been bleak at best. Now their phone has been disconnected and their website states the business has been permanently closed. Castle auto sales has left us hanging.

The team was a fun and knowledgeable, I actually had some good laughs despite the stress of making…read moresuch an expensive purchase. Thank you all! T, Hussein, Casper, Ali! And nice to Sierra again from the last time car she sold us!

If you value your time or your wallet, stay away. My father brought his Certified Pre-Owned (CPO)…read moreKia here before Thanksgiving for a failed turbo (P0299) that put the car in a dangerous 'Limp Mode.' Despite a 100k-mile warranty, this service department tried to deny coverage by claiming minor cosmetic scratches caused an internal engine failure. It took two and a half months, an escalated Kia Corporate case, and threats of an Attorney General complaint before they finally 'granted' a goodwill repair. The kicker: When we finally went to pick up the car, they tried to charge us $2,100 for a battery, a cable, and an oil change. We declined, took it to an independent mechanic, and got the exact same work done for $600. They tried to scalp us for an extra $1,500 on the way out the door. Truly predatory. Do your homework and don't let them bully you.

Manipulation at its finest. They make it easy to steamroll you into higher interest rates. These…read moreare already severely overpriced. Don't feel like they are the only option. Go in and talk to a credit union first and then buy a car privately that was well taken care of. You're welcome

They closed and took my money. Never paid the taxes, registration or title. There are many people…read morein this situation. Ky vehicle is in legal limbo. They are closed.

This is my second vehicle that I purchased from this store. Excellent service. Excellent cars…read more Highly recommended.

I have purchased 4 cars and have recommended 5 friends who have all been very happy with the cars…read morethey have purchased over the years. Tawfik tries really hard to make ensure you are getting the exact car for your needs and budget. One of the last few honest places to find a good used car. I usually ask him to find very specific cars and he always come through! Keep up the great work!