Nelson and the entire focus property team are some of the most caring, responsive people I've ever…read moreworked with. They are extremely timely with any issues, they care about you and whatever situation you may find yourself in. Really thankful I can trust and depend on this group. Thanks guys.

I am extremely pleased with the services this company provides both on-site and in office. Our…read moreon-site manager Dominique is excellent, well knowledgeable, understanding and easy to work with; she is always willing to go above and beyond dealing with all of our issues or concerns in a timely respectful manner. Kevin is superb! He is responsive and always makes sure to follow up. All of our questions, property concerns and even neighborhood challenges he faces head on and contacts us continually to ensure the problem is resolved. I can't say enough great things about Kevin and the entire company! Thank you, our experience living here has far exceeded our expectations. We have lived under several management groups and this one by far has been one of the best experiences. Thank you!

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Wesley is amazing and so helpful! He makes himself available for questions and has lots of…read moreresources.We look forward to having him manage our property.

Wesley and Team were amazing to work with. They helped us get the house we dreamed of in…read moreAlhambra/MPK, and did it in a very professional and streamlined manner. Smooth as silk. Wesley was very thorough and on his game with documents, Inspections, repairs, etc. Communication was very good and prompt. They Helped us get all utilities transfered and coordinated a move in for us at the exact time of the month we wanted, even if it was off cycle. The house was clean and ready 2 days before move in. They even let us in a couple days early just to take measurements and plan for our new furniture purchase. I would highly recommend their service to anyone looking for a house or apartment.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

Incredible experience with NorthStar! Very courteous and attentive!…read moreWe have a 4 plex and they have been doing such a great job. Any problems are taken care of and their statements are easy to understand. When they just started, they explained their management style and how are very attentive to their tenants. 4 years later, they're still managing the property and the tenants are happier than ever... so are we! I highly recommend this company for your property management needs!

We met Debby through Zillow, and she was truly the nicest representative we could've asked for. We…read morehad a few verification steps to complete, and she walked us through each one with patience and clarity. Thanks to her, we were able to get into our amazing new unit without stress. Even when she became sick right before our final steps, she still called--clearly not feeling well--just to make sure everything was in place so we could get our keys on time. We felt so bad, but we appreciated her dedication more than she knows. Her communication was great, her explanations were clear, and it really felt like she worked hard for us. That level of care made the whole process feel trusting and sincere. It was an absolute pleasure working with her. Highly recommend!

I'm a new tenant, coming in as a replacement roommate on an existing lease, and I'm very impressed…read morewith the property management company's handling of the renewal process. Belsy and Valeria, have been incredibly communicative and helpful, walking me through every step. The background and employment verification was thorough, which gives me confidence that the company is serious about who they rent to and maintaining a good community. My experience so far has been very positive. I've heard great things about the tenant platform for paying rent and submitting maintenance requests, and I look forward to using it. I've already done my baseline inspection and reported a few minor repairs to Barkley the Maintence Coordinator, and her responsiveness was excellent, with a reply within a day! Just hoping the repairs will occur just as quickly. So far, so good! I'm excited to move into my new home and will be sure to post another honest review once the reported issues have been resolved.

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Very unprofessional management. We saw a new listing on Zillow ( posted 1 day) so we contacted the…read moreproperty manager to ask for a tour or for more detail about the place since they don't list any detail about deposit or application fees bedside the rent. We requested through Zillow and also called 6 times with 3 different numbers but calls went straight to voicemail and couldn't leave any voice messages. However, we received an email the next day telling us they had the open house from 11:30am-12:30pm on that same day( weekday) even though we did requested if possible we can see it on weekends or after work. After 3 days trying to contact them back to ask for another tour schedule, we finally got through one of the phone numbers. There was a man picked up the phone and was rushing us to hang up. After we told him the rental's address, he quickly said no more applications accepted, no tour, and no schedules then he hang up the phone. This is the most disrespectful and unprofessional property management that tenants may want to avoid.

These 5 star reviews have to be fake. I was a tenant of Louie properties at an apartment Cheryl…read moreroach managed. She is completely inept, would change the gate keys without telling me and so I missed a meeting bc I was locked outside of the apartment. Oh... and... yeah. My BATHROOM ROOM COLLAPSED INTO MY BATHTUB. That doesn't just happen folks, it's complete mismanagement of the property. Over the years I've had my parking spot taken, blocked by maintenance, hot water shut off without notice, BEES in my apt (from an infestation of the unit next to mine?), and yeah my bathroom products destroyed by a collapsed ceiling.

Cheryl with Louie Properties is great at what she does! She…read moreis always on top of any/all issues. Quick to respond also. I always feel well taken care of as a renter. I would also like to give a shout out to the maintenance crew, Mark & Danny did an amazing job on the floor replacement. Very professional. Quality work

For Olive Tree Lane - good neighbors, nice property. However, no property manager living on…read morepremises, washing machine & dryer constantly not working, management doesn't respond to requests unless you make a big fuss. Recently everyone got a very aggressive letter regarding dog poop outside and that we were being 'watched' by a vigilant neighbor. Yet outside of dog poop they don't really take action on anything else. Can't wait to see what happens when we move out and get fleeced on our deposit!

I'll preface this review of Rose Gardens by sharing that I've lived in about 8 different apartment…read morecomplexes over the last 12 years and have paid 0 cents in security deposit. I'm very clean and thorough. The apartment manager Robin was great but I learned that you have to research the management company before living at an apartment. Maintenance was substandard, it took many requests to fix problems and they were not addressed promptly. That being said, the apartment price was very low for the area and it was a good value. If you want to live in an updated apartment your feelings may be different from mine. I had no qualms living in an apartment which, I believe, was constructed in the 1960's. I would give Rose Gardens a 4/5 since the value is high, maintenance issues notwithstanding. However, the 1/5 review is for their policies with the security deposit. If you want to have the condition check done in your presence, you have to have the apartment completely emptied 2 weeks before your move out date. I left my apartment pristine and was charged a few hundred more than I should have been. There was a bogus inspection charge, a toilet seat charge (the toilet seat was working great and had no stains), light bulb charge (I installed new light bulbs before leaving), as well as a very high curtain/window charge when the curtains were literally like new. The charges imposed were a few hundred dollars *over* the obligatory $300 cleaning fee and I strongly considered taking Barbera Management to small claims court but decided against it due to the hassle. I did take many pictures of the apartment after leaving but cashed the remaining deposit so couldn't pursue legal avenues. Moral of the story: document everything, take a ton of pictures, and read your contract very thoroughly. I'd also recommend not living at a property managed by this company.

I lived at one of the properties in Covina for a few years and the manager there, Margie, was…read moreamazing! Any issues I would have she was more than happy to help and I was always able to get a hold of her when needed. Which is rare since some managers you can rarely communicate with when needed, emergency or not. If I were to move back in the area, I would absolutely consider going back to that location because of her, she treats people like family.

They quit to raise the rent & the slow as fuck on repairs. The manager on site should be…read moreembarrassed. That's the title manage. She can't even do that. Actually get shit done when it's needed, especially when it's an emergency, always have people paper work pending at the Maintenance office.. Get a manager that's professional that's willing to cooperate instead of blaming the manager. (Patty). That she's a bitch that she makes all the Maintenance people quit.