Eclipse was the previous company name, established in 1994. Quality/Quantity - Got a new pair of running/walking shoes yesterday at their other location. And believe it or not, they had another pair in my size here! I did not buy it as I want to break the first pair in. I also saw the one I am replacing here, lol. If you are following, you already know I have been shopping for a new pair of Hoka shoes. And I finally found a place that had what I needed and wanted. They actually had my size! Thank you. I did not know Hoka also made slippers...? Might have to get one in the future also. My wife also got a pair of shoes yesterday and put another pair on hold in their Sparks location. Future review to follow. I guess we will visit all three locations in a week! This location is smaller than the one we visited yesterday, but still has a decent selection of high end good quality shoes for running and walking. Atmosphere - Clean and well organized. Obviously supports the running community, see all the pictures. Open 6 days a week from 10am to 5pm or 6pm. Closed Sundays. Bathroom for customers, I did not use it. Water fountain and water bottle refill station. Plenty of mall parking. Service - Self service here today, the team member was busy helping others. Two team members helped us yesterday in the South Reno location, both were good. But Scott stood out. I watched him help others, then my wife, and then me. He is very passionate about his work. And an amazing hard worker. They are also willing to order for you if needed. And match prices. Price - My wife paid, but I think we spent approximately $250 there, not including the shoe we will pick up at Sparks. It pays to pay for quality. Owner Comment - Congrats on your success since 1994 - 2021 with the new owners and with your 3 locations. It's so great to see small local businesses thrive. Support local! read more

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We took a trip to Reno Running Co yesterday afternoon and were blown away. My boyfriend and I both run, but wore old adidas we've had for years. I recently suffered a tibia fracture and was told to come here for shoes and inserts. There was a wide variety of not only shoes, but inserts, accessories, clothing, snacks, etc., and if they didn't have a color they could order it. What was most impressive was the customer service from the employee helping us. He was extremely knowledgeable, helpful, and worked with us not just pulling shoes but making recommendations, videoing on the treadmill, etc. It is much pricier than if you were to go just online, but most running stores are, and here you pay for knowledge. This was especially needed after an injury. read more

Reno Running - Shoe Stores Near Me - Reno, Nevada

This location of the RRC is great!! The staff here are super personable and are more than willing to help you out with what you're looking for. They're genuinely interested in what you're there for, whether you're stocking up for an upcoming race or just stopping by for anything else. I haven't bought shoes here, but I have gotten a lot of my nutrition here. Great selection, and one of the few places (if not the only along with other RRC locations) in town that you can buy Maurten gels. I definitely keep coming back. read more

Always super helpful and no pressure. They are super knowledgeable about their products and most of the employees are runners. They sponsor a lot of local events and are very community oriented. read more

I entered the store hoping to buy a pair of shoes... the selection looks good - but the two employees were already helping other customers - and never acknowledged my presence. I looked around the wall of shoes for like 10-15 min and tried to get the attention of the employees to no avail.... Just decided to walk out and go somewhere else. The employees seemed nice enough with the people that they were helping - but if the store has more than two customers inside that they are already helping, you might as well go somewhere else read more

Needed new Hoka Bondi 7 shoes - the only exercise shoe I will wear because I realize now that all other shoes are inferior. My feet deserve only the best! I literally walked into Eclipse Running and asked for Hoka Bondi 7 shoes in 8.5 and the (professional and helpful) sales rep brought out two color options. I purchased the black and white ones. I then left. It was a short and sweet shopping experience, must of only spent 5 minutes max in the store. How all shopping experience should be. read more

Reno Running - New Hoka Stash - Shoe Stores Near Me - Reno, Nevada

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My Hoka's were beginning to show signs of wear and tear so I decided to venture out and get a new pair. I have bad feet (years of running on concrete) and dealing with some tears in my Achilles tendon, so I needed really well padded and comfortable shoes. The staff at Eclipse Running were so helpful in finding the right shoe for my mangled feet. The one I settled on was the Hoka Bondi 8 and boy were they ever the most comfortable shoe I've every walked in. On top of it, it gave me an extra 2" in height which was a kind of cool side effect. The whole process of finding what I wanted and listening to my needs was something that set the staff at Eclipse apart from some of the other experiences I've had in town. Others have looked at me (I'm out of shape) and thought that I was a quick sale, not listening to what I was asking for. Here, I felt like they genuinely cared about me, as a person, not just a way to boost sales. I now have my go to shop for all my sneaker needs. Oh, and because they were so good to me, my wife decided to buy her Hoka's here as well. read more

I just experienced some of the best customer service I have come across in Reno. I went into Reno Running Company on Lakeside to buy a new pair of shoes to help with painful plantar faucitis that I am experiencing. I was helped by a young man named Alden. He was incredibly knowledgeable and patient. He spent almost an hour with me making sure I got dialed in with the correct shoes and arch support insert. I could not recommend him more. He for sure represented his employer well. He deserves a raise. read more

My coach at Orange Theory Fitness recommended coming here for new shoes to help woth the problems I was having on the tread. I came in and Henry was quick to help! I told him the trouble I was having and he said he would do a little assessment & I did not know what to expect but it was quick and easy. He measured my feet to make sure I was buying the correct size, then videoed my feet while I did a short jog on a tread that they have in store. After, he showed me & I learned rather a lot about my form and how I run. Based on that info, he made suggestions on shoes and brought me multiple pairs of various brands to try. He was very patient & kind with me, helping me find the PERFECT pair of shoes! I have never been so confident in a purchase. I will most definitely be back! Thank you, Eclipse Running, Henry, & Coach Foley!! (For the best suggestion!) read more

Reno Running - My new pride and joy, lol! - Shoe Stores Near Me - Reno, Nevada

Maritza helped me out fine tuning my shoes to help with some pain I've been having. Highly knowledgeable and helpful in decision making process. Absolutely 10/10 service. She somehow managed to take care of full store of customers with high quality service all at the same time without missing a beat. Can't thank her enough. Prices are comparable to what you would get online, but you get excellent service and recommendations to go along side your purchase. read more

They know what they're doing great store. The person who helped us was a very accomplished Runner, who could tell you a lot about all the shoe brands. read more

Awesome service! A+++++++ staff was super helpful and fitting me to the best shoe possible. I have big feet and was accommodated accordingly! Awesome experience will recommend to all my friends! read more

I had probably the best shoe shopping experience of my life here! I've lost a bunch of weight and it's time for my reward of new shoes. Braydon (not sure of spelling) welcomed me when I entered. I told him what I had done and right off the bat "CONGRATULATIONS!" He asked a bunch of questions of how/where I walk. He measured my feet and then got to work. He explained every step of the process and it included me walking on a treadmill to so he could record and analyze my gait. I tried on a few pairs, each one having a different feature, and finally deciding to go with the Brooks pair. I left there feeling like I was a priority for Braydon. read more

Every time I've shopped here, the employees have been top notch. Special shoutout to Marissa who helped me yesterday shop for a new pair of shoes. She was super helpful, friendly and efficient. Great place to shop and I love supporting local. read more

Great selection and wonderful friendly service ... you cant go wrong buying shoes here

I was referred to this place by my brother who had recently purchased a pair of Brooks walking shoes. I was visiting Reno from the Bay Area when I took notice of his awesome shoes. Turns out my sister who use to live in Reno many years ago and now living in New York, referred my brother there. I walked in and the gentleman walked over to ask what kind of sport shoe was of interest to me. He took a look at my walk and gait. Asked a lot of great questions pertaining to my usage and what brands I've used in the past that I've enjoyed. I walked out with a awesome pair of ASICS gel Cumulus 19. I love them and look forward taking them on my regular trail walks. Thanks Eclipse Running! read more

Dropped in for some shoes and walked out with some shoes. Goal achieved, and Fabian made it easy. After a proper fitting I walked out with a reasonably priced pair of ASICS and a better understanding of a Running shoe. Thanks for the great service! read more

Seems like a store that specializes in running shoes only. The employee working there seem to be pretty nice.

I needed new shoes for walking. My husband had recent purchased some shoes here a few weeks before and highly recommended I give it a try. I knew I wanted to try on Hokas as they provide a good amount of support and cushioning that I need for my poor old flat feet. The young lady who helped me asked questions about what I needed and how much I walked, and then brought out a couple of choices in two different sizes. We found the pair that were the perfect fit. We were done in about 15 minutes. Couldn't have been easier. I did not get the bonus socks, but I think the person who waited on us was an employee and not the owner. A very minor quibble. The quality of the products they sell and the high level of professional service are what make this place special. read more

Cora was amazing! We drove from Gardnerville to check this place out and I was thoroughly satisfied with their service and prices. I have lived with sore flat feet for years and have been a dancer since high school. I'm now in my 30's and finally am taking care of my feet. We almost went to a different shoe store in South Reno but I read the reviews for this store and I'm seriously so grateful we went here. Awesome staff and great service! read more

My fiance is training for a half-marathon and decided her current shoes weren't right for her. We headed in and got some amazing customer service. The owner answered every question my fiance had and then some. We left with two pairs of shoes that she could try out and see if they work. They tossed in a bonus pair of socks with her purchase too which I thought was a nice touch. Def. where we will head for the next running related need. read more

Came in to buy my first pair of running shoes for my upcoming marathon. Hayden took so much care in helping me find the perfect shoe. Wasn't pushy and was very patient in helping me try on around 6 different pairs. His recommendations were spot on and he asked a bunch of questions to curate a personal fitting. Thank you, Hayden! read more

Darren helped my Army soldier find the right shoe and fit for his feet which will make PT much better! Thank you Darren for all of your assistance! We will be back for sure! read more

This is my favorite running store. I really enjoy how the crew at Eclipse tend to talk with me and not at me. (Ive had opposite experiences at other specialty running stores in town.) I've had fantastic recommendations, from what trails to run to the shoes to run the trails in! Prices are competitive if not cheaper than online. Pricing on running accessories is far better at Eclipse than at other local specialty running stores. The employees are down to earth and fun to talk with. They almost make it too easy to kill a half hour and walk out with a new pair of kicks. I like to run around trails because of the feeling I get afterwards. Coincidentally, I shop at eclipse for the same reason. read more

Eclipse running is by far the best running store in town! I prefer to shop here over your traditional sports store 1) because it's local and 2) because it's running specific. Every worker I've ever talked to is knowledgeable about all things running from Gu's to shoes! You can tell love of running runs deep in all the employees! The location is easily accessible with parking right out front. read more

I love this store! If there was a way for me to bring it to the Bay Area - I would! We were her for my son who attend the XC Camp at the University. He needed shoes and the staff were so helpful, patient and knowledgeable. Also there is a great selection of shoes and more important they had my son's size. This is the store that also helped me discover my Oofos!! I have really bad feet and these offer the cushion and arch support that my feet badly need. If you're in the area go by 1 I think you'll have a great experience!!! THANK YOU ECLIPSE!!!! read more

Very disappointed, though not exactly surprised. I prefer to shop at local/independent joints like this, but you run a certain risk. Ironically, many independent places are not run by people who have the best training in customer service: they may be passionate about whatever the shop carries (food, music, or in this case, running), but they are often not exactly the best at reaching out and creating awesome guest experiences. I don't understand this frequently-suicidal trait common to so many independent businesses. Alas, this is certainly the case at Eclipse, at least during my visit. The store is TINY, like bedroom tiny. Its size wouldn't be a problem if the staff deigned to acknowledge me...even once...even a hello. It's like being in someone's living room, when they've invited you for tea, but then refuse to speak to you. AWKWARD! If the store were bigger, it wouldn't be as much of a problem, but... Weird. And sad, because I'm training for the marathon again and will need $100s in supplies over the next year. Oh well, off to Sports Authority where I can be ignored in peace!! I will go in one more time to make sure that wasn't a fluke, but it never is. read more

I usually love going to Eclipse for my yearly purchase of trail shoes but man the customer service has gone downhill. The young man working didn't greet us and was behind the counter on his phone most of the time, when I wanted to try on a pair in my size he seemed as though I was bothering him. When he did come out with the shoes he made some snarky remark about the shoes I chose and went back to his phone. He did let us know about a deal where you get a pair of free socks with a purchase of shoes after he saw us looking at them so that was nice. read more

Fabian helped me find a perfect shoe. Had me try so many pairs, checked my foot with every pair. Was so incredibly patient and provided the most amazing customer service. I have been an on again off again customer for 10 years and they have not changed one bit of their excellence service and knowledge that they offer along side amazing products. read more

Absolutely fantastic customer service, I got my first pair of Hokas today. They are the most knowledgeable staff of any running shoe store I've ever been to. I've been running for over 25 years and have purchased tons of shoes, but I've never had a sales associate actually discuss the type of running I do in such detail with me. Wonderful place, they've got my business. read more

Pretty busy for lunch time on a weekday, so it was a tad bit slow but the owner was good at multitasking customers and finding the right running shoe for me. They hooked me up with a pair of technical socks for buying the shoes, which I guess is standard practice for them. AND the shoes were $5 less than the going rate elsewhere (I looked online out of curiosity) so it's definitely the place to go for gear/tips/race info etc! Even if they were a little more expensive than online, I'd still get my kicks here because they got the service that will take care of you and your needs. But they weren't, so it's even better! read more

Loved the shoes and socks recommendations from Ron, very engaging and taught me about stack heights! Clean store and great selection too!

Eclipse Running has a great selection on running shoes for both men and women and good selection on socks. All your running needs can be found at Eclipse Running, they also have leads on running clubs too. read more

I popped into eclipse today for the first time and was greeted by an incredibly competent team. I walked out with new shoes and renewed inspiration to hit the trails with a spring in my stride. Thanks Matt and Tyranny. Fabulous experience and store. read more

I can't believe that this store doesn't have any reviews yet. Eclipse is "THE" running store in Reno. They have everything that a runner, marathoner, or even a triathlete needs. The staff is incredibly helpful and knowledgeable and usually they throw in a few freebies when you buy shoes. I would highly recommend supporting these guys who are locally owned and know what they're talking about over any chain store. If you need running shoes go...go now. read more

Worst customer service EVER!!! Eclipse touts itself as specializing in findind a great fit for atheletes so they can be comfortable while running. However, The staff was completely inattentive, poorly trained in customer service, and totally insensitive to the needs of the ones who make their paycheck possible: THE CUSTOMER. When my wife went in to buy running shoes they couldn't be bothered to: A) measure my wife's foot B) watch her run to see her body mechanics C) suggest a proper shoe D) take any responsibility when the poor fit led to severe pain and tendon damage. Worse, they immedeately went into a blaming mode when she, after must cajoling from avid runners, took her shoes back, not to return them, but to get suggestions on how to fix her problem. This crew, owner included, are a bunch of clowns, and I will never reccommend ANYONE spending a single cent at this store. I've worked in retail for many years, and I have never seen, or even HEARD of such lousy customer service. Get off your high-horse and remember who you are here to serve Eclipse; THE CUSTOMER. Fool me once, shame on you. Fool me twice, shame on me. BUYER BEWARE read more

I really wanted to like this place, I really did. They were attentive while I was there, but they dropped the ball on my order. I was in September 21 and I tried on 3 pairs of shoes. It was determined I needed to go up half a size in all of them, so they ordered 2 pairs and said I'd hear from them in about a week. Well a week and a half went by, and I called to check on my order. One of the shoes is completely unavailable, and the other pair, well he had no idea. He said he'd order them again and call me in a week. A week later, and still no call. I call back, and I'm told "Saucony probably shipped them ground instead of 3 day. They'll probably be in on Thursday and I'll call you." They haven't called and at this point I'm so unimpressed that I'm done. read more

Prices are at least. $20 less than anywhere online. Great selection- tons of options. I needed a stability shoe and there were a lot of sneakers here I could try. read more

I went in to buy a new pair of shoes today and get help with a previously purchased pair. The salesperson was SO helpful at helping me find my next perfect pair (listened to what I wanted, brought out several choices that fit the bill, checked fit), and he also helped me get a different pair of inserts that totally fixed the problem with the other shoes! Great experience, highly recommend. read more

We were visiting Reno and my daughter needed a pair of running shoes so we went to the closest place to The Peppermill where we were staying. The staff was knowledgeable, helpful, and very patient. They took their time and found the perfect shoe for my daughter. They even suggested a Timberland Moisture Management no-show sock. I've been looking online and everywhere to get more of these socks and can't find them. I guess I have to go back to Reno for another vacation ;) read more