Really bad customer service issues. A young man referred to himself as being a slave after asking…read moreif I was done to put the shoes back for me and then later told me I wasn't allowed to try using my orthotics in the shoes. His tone was rude. I went over to Scheels instead and had the exact opposite experience and didn't pay a lot more for shoes I was allowed to actually try on the court a couple of times and still return. After having been a customer for years when they were called Off Broadway, I'll never go back to The Rack Room.

1-Store mgr doesn't dress professional, hair up is a messy rolled of bed bun'ish. Perhaps the St…read more Mgr needs to dress and look the part. And not blend in with the the rest. Set the example= Not be it!! Store looked better when it was Off Broadway!

The store was great. Wanted to look at the merchandise, but I was afraid I'd buy something. I got a…read morepair of glasses prescription. They were really helpful team there Christian in particular it was very nice and responsive over the phone and I made my life easier definitely recommend these guys.

Staff was super helpful. My Husband forgot his favorite sunglasses while we were on vacation. We…read morestopped in and he found the exact pair color and lenses he wanted the gentleman helping out found exactly what we were looking for. They also had a buy one get one half off and we found a new pair for me as well. Great selection, clean store and helpful staff.

Jhovani is a very nice man with expert knowledge. Very nice and helpful customer service. Many…read moredifferent national selections for fair market prices. I recommend this shop for anyone looking for a suit for any occasion.

Hello hidden Diamond in Reno!!!!!! Wow, Jovani the owner takes amazing pride in his business and it…read moreshows! This place is immaculate, has an incredible selection of quality fabrics and materials. I am sending all of the men in my family here from now on. To have a suit fit them perfectly and made the way they like in a style that they can wear is worth every penny. I can't believe I have not heard of this place sooner!

I love simple and down to earth clothing…read more. You'll always catch me in jeans and running shoes.. lol.. Nice store and lots to look at. If I see something I like, I am one to buy it in different colors. No purchases today, but when the weather warms up, I'll be back.

I stopped in to buy a few tank tops, price range from $6-10. I also found a couple of other tops…read morethat signage indicated were on sale but were not. Instead of a sale price of $15 for sweater it was $45! I highly recommend you read each sale sign very closely as not to be deceived. I really hate it when businesses put sale signs on a rack of clothes but it's really for something else, or a different color. Not nice!

Since I would only expect an overpriced men's clothing venue inside a Reno casino, this store both…read moremeets and exceeds my expectations. My father-in-law forgot to pack swim trucks this weekend. Since $100 for a pair wasn't worth it, he swam in his fitness shorts. Aside from men's swimwear, they do have a good selection of men's clothing, from casual to dressy. Be prepared to pay a little extra, but based on the brands they have, you'll probably get what you pay for (in a good way).

Purchase a Versace watch online, spending over $2000. Went in to get it sized for "free" as stated…read moreonline. Well both Karens (the one at the watch repair, and the one old hag at the watch counter) both treated us like shit. Crazy how Macys employees rude ass old women with no customer service skills. I am beyond disappointed at the way I was talked to. Never will I spend money at this store again.

Shopping in a Department Store sometimes seems quant in these days of "high tech", but often enough…read more"high touch" is preferred. The nearest Macy's to us is the one on Reno, which is a bit better selection-wise than our old nearby Concord (California) store. We were here today looking for deals and vacation clothing and we found them. Gayle has a good bargain nose, including discount on discount options. After about an hour here, we did well and left the store with a bag full of good looking fashion.

The Levi's Outlet Store is a great place to shop for quality denim at really good prices. They…read moreusually have a solid selection of jeans, jackets, and basics, and the deals are definitely better than regular retail. I love being able to find classic Levi's styles without spending a fortune. The store is organized well, making it easy to browse different fits and sizes. The staff is friendly and willing to help, though sometimes the store can get busy and it takes a bit longer to find assistance. Overall, it's a reliable spot for great styles, great value, and dependable quality. I'll definitely keep coming back!

My wife and I came with a Levi's denim jacket that we gifted our friend and unfortunately didn't…read morefit our friend well. Lauren and Nina however were able to help out and find a matching jacket and were able to trade it in for a different size! I think just being valued for that particular transaction alone made us look around and buy more stuff! Quite the store and service!

This was a cute clothing store. I really enjoyed the jeans/ pants options, along with their graphic…read moretees. Unfortunately this store is closing down. They are having a big sale. And selling clothes up to 40% off. We went on Tuesday last week and on Friday the locations doors were locked. The Meadowood mall location is still open I believe. This was my favorite clothing store for throwback cartoon clothes attire. I'm sad to see it go.

I love rue 21 it is always one of my go to spots when I come to Reno, however this last visit was…read morenot that pleasant. The girls there working looked just miserable. And their customer service was not the best. Asking for help almost felt like an inconvenience for them. I hope that they were just having a bad day and that's not how they are all the time. I will go back simply because I love it there. But I hope the customer service next time is a lot friendlier and inviting.

Stocked shelves. Isles were clear even with the Xmas stock…read more Prices are well marked and store organized. Employees were friendly and available for help. They man the self check area to help when needed. Walk around and you will find one more thing to buy! Large candy selection with some vintage selections.

They need to change the hours. It's 8:30pm and the doors are locked even though the sign says they…read moreclose at 9pm.