We went to look for volleyball gear for my daughter, and they had everything we needed! The cashier was so friendly and sweet, and we got her Nikes on such a great discount! Highly recommend when looking for kids' sports stuff. read more

Big Five sporting goods is well stocked with a huge variety of items from firearms. to tennis rackets, sport clothing and shoes. The staff is always over the top friendly & helpful. Prices are moderate. The best values can be found if you sign up for their daily coupon's email. The store is clean, brightly list & loaded with gift ideas for your active friends & fmiily read more

Only writing this review to see how my new pictures link to my review done on 12/22/21. Quality/Quantity - Good. I mainly come here for flip flops. The last few pairs I paid $25 each and they are now $40... But glad they still have the brand I like. When my kids were younger and when they first learned how to ski, we shopped here for the discounted prices for brand name items. It helped that it was on the way to Mt. Rose. Atmosphere - Discounted sporting goods store. They carry random discounted stuff, so you have to get lucky to find something you want, especially seasonal gear. Place does not change much, just the seasonal stuff. Plenty of parking. Open 7 days a week from 10am to 6pm. Service - Many team members working today, all were nice, helpful, and we even cracked a few jokes. Price - $40 + tax. Owner Comment - Congrats on your success since 1955 with 420+ locations. read more

Big 5 Sporting Goods - 8/20/22 All companies should have this. - Sporting Goods Near Me - Reno, Nevada

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We needed to get her knee pad quickly for a wrestling tournament. My son hurt his knee, but did not want to stop wrestling. This place did not have one, but they called the one over in Sparks and they had the one we needed. It was very nice of them. Also I receive daily sales emails from big five. And I wanted to get my other son a nice BB gun for his birthday. In California this last summer, my nephew took them out target practicing with a BB gun and the kids have been talking about it since. Big five had a Winchester model with a scope that is dual ammo. It shoots both pallets as well as BBs. Normally it's $140, sale price $79. It seemed I was one day past the coupon discount. But the manager said the store policy is they will honor it one day later. That was pretty awesome. Normally it's $140, sale price $79. It seemed I was one day past the coupon discount. But the manager said the store policy is they will honor it one day later. That was pretty awesome. I recommend signing up for the sale special as we have gotten many things over the last couple years. Like at $400 trampoline for $150. $100 canopy for $49. The sales are one day sales, but with five kids we really use a lot of sporting good equipment. I will put some examples of the ads in the photos. read more

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We was going to shop for Ray Ban sunglasses but needed to use the restroom first. Unfortunately, their customers aren't allowed to use the facilities. They just lost a sure sale. I had to go somewhere else and certainly wasn't go back through traffic. Bummer. read more

I'll give two stars for actually having what I needed after going 3 other stores to find it; however, the the horrific service you receive is not worth the stop. We entered the store looking for hiking shoes for my 10-year old. We have struck out everywhere else in Reno today. Usually can find what we need at this store, the kid in the shoe department was super helpful and polite. That's where it ended though. We get it, COVID, everyone has to wear a mask. We are wearing masks. Myself, my husband, and my 10-year old. While talking to to my family my mask falls down, so I am constantly pulling it up. I'm doing the best I can, I feel like most of us are. But no, still out of all the other customers in the store, the manager approaches me to tell me I am required to keep my mask over my nose. Well first off, I am very well aware of how to wear a mask. Second, are you actually seriously going to harass your customers who ARE wearing their mask and ARE trying even though they DON'T want to? Save it for some one who walked in without a mask and wants to argue with you. It's truly unfortunate because we were shopping for more items that we didn't come in for and would have absolutely spent more money, but because of this really awkward uncomfortable encounter I was absolutely done being in the store. Perfect the cashier isn't much better! She was all agitated but it's absolutely our fault the POS won't allow for Samsung pay and then wouldn't read the actual credit card. She insisted on my husband handing the card over, but your manager just yelled at me to keep my mask over my nose and you want to put your grubby little fingers on our stuff? Hmm... I feel like this took a weird turn. The answer was no, the card won't be handed over. Meanwhile all of this is occurring employees are living their best lives having the best conversations with each other, grouped up in their clicks. I wonder if managing your employees better and NOT micromanaging your customers would be profitable? At any rate- I'll take my business to the other Big 5 in the area in hopes to not encounter the same crappy customer service. read more

Seriously, what is going on in this store? It looks like a tornado made its way to Reno and just tore this store apart This next part got me all confused then upset. I had already put $200.00 worth of merch up front, right? Then I asked the manager to open a box so my wife could hold this firearm and make sure it was comfortable in her little hand. The convo went like this:. Me:. Can my wife see that PX40 please? Manager: I don't have one on display. Me: Fair enough, would you open the boxed PX40 so my wife can get a feel of it. Manager: I don't have the tool to open the box. Me: You don't have a razor blade? I'll spare you the rest. You're in the wrong business lady. Go work somewhere you don't have to interact with people. read more

Went t for a pair of baseball cleats, the selection was not great and the staff not very helpful. We waited for 10 minutes for the first pair of shoes to show up, it wasn't a fit. Waited another 5-10 minutes and the staff member came out helping others... we decided to just leave and go to another sporting goods store. Very unpleasant experience... read more

Generally I visit this store once or twice a year for gifts. They have good deals when you know what you're buying and use a coupon if available. Staff are generally helpful and friendly if they're not super busy. They do have a ton of stuff crammed into a small location so if you go in here around the holidays it can get really crowded and claustrophobic inside. Some of the items they sell are good buys when taking into account price vs. quality, but they do have stuff that is not, so just be aware of what you're buying as not everything is top notch quality. read more

High Five for Big 5....maybe next time. Been coming here for years and they always seem to have great deals on just about everything related to most outdoor activities. Anytime I've priced out items, they seem to beat their competitor pricing (most of the time) by a good margin. When walking in, we are usually greeted (Hi, welcome to Big 5) but this time we were not...maybe they were just busy. Proceeded to the back of the store where the shoes are located and found a great pair of Nike shoes for a great price due to their sales! The associates that helped us were very helpful and friendly. Made our way to the front of the store where an associate named Marco helped us check out but I have to say; this was the most awkward and most uncomfortable check out I have ever experienced here. When walking up to his register, "hi" were the only words that came out of his mouth and as he continued to check our items out; he had his hand on his mouth the entire time and didn't say a word. We paid for our items and handed us the receipt (hand still on mouth) and just starred at it as I folded it up and put it in my wallet. Still, not a word from him as we proceeded to leave (with his his hand on his mouth still) Maybe he was new and overly nervous. Management, take notice and help him out. read more

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Seems like a good sporting good store to me. Could do better with more quality shoes but overall has all the essentials for camping and workouts. read more

Helpful staff, and I can usually find what i need here. Ignore the stupid comments here and just give this store a try.

I was recently at this Reno location, store #051, and the staff there seemed deeply resentful of doing their jobs or even being there. It started when I called the store ahead of my visit. An employee calling herself Rachel answered the phone. I told her that I was calling to see if they had water shoes in stock. She replied with "we might." and I waited a count of ten, expecting her to maybe say she would check or what size I needed. Nothing. So I replied, "well that's what I'm calling to find out." She let out a heavy exasperated sigh like she really didn't want to be helping anyone and I was ruining her day by asking her to check. And she finally said "fine, what size?". I told her I was looking for a size 1 and a size 5. She left me on hold for several seconds and then came back and said "we only have size 2" ...I was actually surprised she checked so quickly, but I didn't question it. I told her size 2 would probably work if it was all they had and if she could please put a pair on hold and I would be there in 15 minutes. She lets out another deeply annoyed sigh like maybe I just called her at home on her day off and asked her to hand sew me a pair in 15 minutes. She asks my name and tells me they will be on hold and then abruptly hangs up. I was very patient with her the whole time on the call, and the whole time on the call she was extremely rude and resentful. I show up to the store 15 minutes later, and ask for the pair they have on hold. They said there isn't anything on hold and one girl goes to the back to ask Rachel who won't come out of the back (probably didn't want to look me in the eye after how she behaved). I know this because I had told them Rachel put them on hold and that's why they went to get her, and the other girl said she won't come out. Then the cashier asked "well where did she put them?" and the other girl replied "she didn't." So I ask them politely, can you just tell me where they are and I'll get it myself? She shows me where they are and behold....a FULL section of water shoes, every size you could want mens and womens. I turn and ask her..."Why did Rachel say you were completely out of water shoes except for size 2 when clearly you are FULLY stocked, and Rachel even put me on hold when she claimed she went to check?" The cashier replied "oh well someone must have just put these all out, there probably wasn't any out when you called." It was painfully obvious they knew what happened and were trying to cover for their dishonest and lazy co-worker aka Rachel. I looked her strait in the eye and asked, "you guys stocked 200 pairs of water shoes in less than 15 minutes, and you also didn't see anyone doing it?" She flushed and and just murmured that she didn't know, obviously embarrassed that she was caught in the lie not realizing that I had called only 15 minutes ago. I get the pairs we needed and check out. If we were not in a hurry we would have just left and spent our money at Dicks Sporting goods, who also had them in stock and wasn't too lazy to check for us. I mentioned to the cashier that someone should talk to Rachel about lying about checking and that is probably costing the store money, and she just sheepishly replies "I'm sorry you feel that way." At a time like this when many want to work but can't, you'd think that people who actually have jobs wouldn't be so loathsome to do their job. And from a manager/owner's perspective I would be furious that my staff was literally turning away business because they couldn't be bothered with basic custom service. read more

I really like buying my work shoes at Big 5, it's always great sales and easy in and out! I think they may need some extra help on weekends especially in Shoes, I left on my day of check in and unfortunately I purchased the wrong size, too tight. I took my them back on Sunday early afternoon and man they were overwhelmed in Shoe department. It took quite a while before I was able to pick up proper size. I will continue to go back and if you're looking for some great shoes always check them out. I really don't browse, I'm in and out but I do see quite a few clearance racks and actually have in the past gotten some great deals! read more

Big 5 Sporting Goods is a good store for most your athletic needs. I usually go here for my running and cross training shoe wear. They usually have better sale deals that it's big store counter parts. Also I looked for a pair of shoes online and found them with a discount but with shipping and the waiting time for the shipping. Your better off buying here. Not to mention they could ship off the wrong pair of shoes. Which could be a pain in the butt. That is why I prefer to buy my shoes local and at the stores. I have had the wrong pair sent to me too many times. I am the type to really use the crap out of my shoes and if I get the shoe late how am I suppose to workout. I know I'm rambling now but online purchases pisses me off sometimes haha. It's not all bad experiences. But as I said I prefer getting my workout shoes at the store location. Parking isn't bad here. I have never had an issue finding a spot to park. I always try to get the one right by the door and 80% of the time I get it. The staff is very helpful and I have been coming to this Big 5 since high school. Man high school that seemed like 100 years ago haha. Anyways, my experience and purchase from here have always been good. I have never really had any issues and will keep coming back. Thank you for reading my review. read more

Came in for a quick look for snow gear to go sledding in. They didn't have much left, but I found some cheap snow pants and a jacket that was on sale. I'm glad I was able to try some stuff on over my clothing really quickly. I'm sure a lot of people do it. Lol It worked out well! I was also surprised to see that they had a few cheap plastic sleds available, because everywhere was sold out! I was pleased with the really fast and easy check-out so we could be on our way to the mountain! read more

What wonDerful service!!! I called in to ask if they had water shoes in January! The lady who answered the phone was welcoming and helpful. She put me through to a young lady in the shoe department who was equally kind, helPful and very sweet!! Both Rachel and Kianna are an asset to the company! I will definitely be back to enjoy their warm and friendly professionalism! read more

My bill was over $110.00 every time i shop. The friendly person behind the counter gave the $100.00 bill to the manager . I said its real, The manager look in to my eyes and snap and said I do not have to take any of your bills if I do not want to as she was looking and waiting for what I will say next? I should of gave her back my purchase and take my money to Dicks sporting goods right down the street.What a mean person! Last time my family and I and my friends ever go there again,Wow. read more

I'm not so much a sports fan, but i LOVE this store! We found GREAT deals on shoes! We got a pair of FILA for $30.00 and they have Nike and other good shoes for $20.00. I seen a lot of cool stuff and prices are lower then anywhere else. I bought a pedometer (to use for walking) for $14.99 - normal price for it would have been $30.00 so I was happy about that! They have lots of mark down on quality stuff, friendly staff...... Im gonna be going back often as I have somewhat of a shoe shopping fetish!! I LOVE YOU BIG 5!!!!! read more

Ive been going to this store for years and always had a great experience..except for the last time i went with my wife.. the tall dark complected girl working with long black curly hair.. completely ignored us as we walked in.. put her head straight down..and acted like she didnt see us.. as we walk around the store we observed her being very nice and friendly to everyone else walking in the door.. greeting everybody hi how ya doin welcome in ect..the whole time we were in there she would even acknowledge us ask if we needed help nothing from her not even one glance!!.. I feel she is very racist towards whites.. obviously most of the other people she was pleasant and nice to were brown .. i wont be back there ever again thanks to her racist attitude.. read more

Can I simply ask how a sporting goods store that is located in Northern Nevada, 30 minutes from Lake Tahoe, does NOT carry ski wax? What's going on here??? read more

Great local sporting goods store. Its way better than the overpriced barren wasteland known as Sports Authority. The store has a wide selection with a little bit of everything. The prices are usually really good. They also always have a sale going on and I check the weekly sale ad online to spot any great deals that I might need. The only downside is that the store is jam packed with merchandise which sometimes makes it difficult to find exactly what you are looking for. Another odd thing is some of the items don't have a price tag on them which is weird and confusing. ~BMO read more

I needed a pair of new cross trainers but wasn't sure what brand or what the best fit would be. I picked a display model up and as soon as I went to look for the perfect fit, Derek asked if he could find it for me. They didn't have my size so he checked the other store. He put the pair on hold for me. He was very helpful!! read more

The store is generally a mess and hard to navigate but when you need that thing. That one thing - like boxing wraps or a tube to float the river - Big 5 has your back! Don't go asking the salespeople questions and you better know what you want before you get there but for the price the selection is good and you can count on them to have the basics. read more

A somewhat small store compared to their shop in The Legends shopping center in Sparks. They have attendants that help you find what you're looking for and the store has a lot of sportswear items. I'd like to think that they have something for every one's sport wear and needs. They have a lot of sales items. Parking is not a problem. read more

Picked up a pair of shoes for my daughter for basketball practice. They have everything you need to get the job done here. Service was solid and overall if you are looking for your basic sporting needs this is the place to go. read more

I'm always a fan of Big 5 Sporting Goods stores. They have everything I need for camping etc. I like to come to Reno for shopping cuz things are a little cheaper than in Ca. The staff in this particular store are very friendly and helpful. read more

Great place to find sports shoes for kids. Having 3 children all in sports throughout the year, they need everything from volleyball/court shoes to baseball cleats. And considering they grow out of them every season, I need durable shoes for a low price. It seems they are always on sale! I've looked at other stores and they don't come close to price! I mean, getting Nike baseball cleats for $20?? That's insane! Basically if I need anything sports related, I don't go anywhere else except Big 5. read more

This is in a great location surrounded by so many different stores. This location has a lot of inventory and that's why we came here looking for ammo. They had a huge sale when we were there and they were good buys too. There's plenty of parking because the lot is huge. It's nice and organized inside, which I really like. read more

Big 5 rocks - the place has the best deals to get what you want - I wait for the ads to ensure I am getting the best price. They have a club sign up for it for additional offers and discounts! read more

Great prices on their weekly sales! I come here for hunting and outdoors items. Usually the best prices in town

for a good pair of shoes, I go here.. they have a good selection and the prices are affordable.. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Reno, Nevada

AMAZING CUSTOMER SERVICE!! I had a complaint about the baseball glove I had bought for my son. The manager switched the glove out without any hesitation. I have and will always go to Big 5 for all my sporting needs. P.S. The cashier was very nice and great eyeliner. read more

Bought a couple inflatables toys.. I was unsatisfied with them...took them back, no hesitation for exchange or refund. .. service is good, Tony and Jayson both managers solve my issue very smooth. I use this store often for my sporting needs... they have good stuff and prices are very compatibles... read more

Great prices with lots of stuff on sale most of the time. Good place to bargain hunt, but not the best place if you know exactly what you want and just desire a strike mission to get in & get out with your item. The staff is a bit disinterested, and the two at the register couldn't be bothered to stop their personal conversation to direct me to the items I was seeking. The guy on the floor wanted to be helpful, but wasn't very bright. In the end, they were out of stock for the main item I was seeking -- not uncommon, according to the friendly but dim-witted floor assistant. I might go back if I have time to bargain hunt and browse, but if I just want to be efficient I'll go to REI or Scheels. read more

In December I went to Big 5 to buy some shoes. I bought a pair of Coleman Hiking Boots, the price was exceptional. I got a pair of slippers with traction, excellent for Reno with snow and ice through the winter. They are lined and keep my toes warm without the need for socks. I got another pair of every day shoes, they are nice. But my favorites are Rug Exp Journey Plus 4336228, they have Velcro closures. Excellent for a young man of 63 earth years. Well I had a little issue with them today. I took them to the store and spoke to the Manager. He was very polite. Asked me my size and got me a new pair to exchange for my current pair. The woman that rang me out on the exchange was very nice. I told her I had just polished the old pair, hehe. Well now I have a new pair. Nothing like a new pair of shoes, soft and comfy. I can tell you this next time I need shoes I will be back at Big 5. And who thought it was just a place to buy bb guns, camping equipment and the like. Big 5 YOU ROCK. Thanks you!!!!! read more

Got a very nice coupon for Big 5 and, needing new shoes, and having had good experiences with them in the past, headed to this outlet, closest to my home. It is non-imposing building, sitting well back from South Virginia, not far from the Atlantis Casino. Inside, a manager greeted me, confirmed the coupon was good and off I went, to the shoe department. Craig, the salesperson, was overwhelmed with about 5 customers simultaneously, but he was always professional, courteous and willing to head back into the stockroom for a customer who wanted to "try just one more pair". Took me about 45 minutes to settle on three pairs of good quality footwear, including Dr. Scholl's and Nike. There is a very good selection of all types: Women's, Men's, Children's as well as great signage indicating not just sizing but also widths - there are many Extra Wide offerings -as well as type of shoe, purpose, as in walking, training, etc., and which are on markdown. Staff were pleasant which made a good shopping trip even better. read more

Most of the time we hit up Big 5 for all our sporting needs! Typically, they have everything we need! I love this location for the staff! 5 STARS!! read more

Best service at a Big 5 Sporting Goods store that we've had and we go to the one in our hometown quite a bit. As soon as we walked towards the knife counter, a salesperson followed us and asked us if we'd like to look at anything right away (different from the other display case service we get at other Big 5s, where we usually have to ask for someone to come over). Whenever we're in Reno and go to this Big 5 on Virginia street, the cashiers at the front always say "hello" and welcome us to the store. They've always provided very friendly service and we love stopping by whenever we're in town. read more