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    Renewal by Andersen Window Replacement

    2.0 (149 reviews)
    Closed 7:00 am - 10:00 pm

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    Brian V.

    Shady sales tactics. I literally had brand new Andersen (their brand) glass installed in my house two weeks ago! I received a mailer stating my windows were garbage (least smiley face). Clearly they just stuff this in mailboxes without actually doing any actual inspection and go for scare tactics. Either that, or they think their own brand windows are trash.

    No see screens!
    Lina K.

    Larry Emmons was an EXCELLENT salesman. The crew that came to install the windows and doors were VERY HARD WORKING! Marco was the Foreman and he diligently made sure each worker knew exactly what to do and how to do it correctly. Andres, Jose, Mr Santiago, Luis, Mike and Juan worked so hard in over 100 degree heat. They were friendly, very nice to my pets, and made sure they cleaned up any and all their messes. It was a delight to have them work on my house for 2 days. Oh! AND I LOVE MY NEW BEAUTIFUL ANDERSON WINDOWS and Doors!!!

    Definitely would not recommend this company. We chose Renewal by Andersen because their whole concept is a quick and easy installation that *should* be much easier than hiring a contractor. After all we've been through with this company, a contractor would have been better. First, Brett Neilsen of the central Texas sales office met with us on February 5, and sold us on the idea that this would be the easiest, most streamlined way of putting a door in where a window used to be in our home. They set up an installation manager to come check out the space where the project would be completed about 5 days later. That installation manager did not prepare us for what actually needed to happen, despite their "no-surprises checklist"-- which was a whole mess of electrical work. When the day came for the project on April 21, Jesse came out and immediately noticed that this project had not been properly set up by the installation manager. They had to cut the power in part of our house, and cut into the dry wall to move some wiring. And then, once that was figured out, and Jesse unpacked the door, it was broken. These doors and windows are supposed to take on hurricane-force winds and damage...so, it's damaged in shipping? The company had all kinds of gifts sent to our house like cookies and flowers, which was a nice gesture at the time. However, this still is ongoing... About two weeks later, we learned the door wouldn't be able to be installed until June 7. There was no option of getting this expedited or anything. So, a project that we booked in early February, that was supposed to be completed on April 21, is still not complete as of today, June 4. In addition to that, our walls are all cut up, and we're being told that can't be fixed until June 28! All during this, I have reached out to our salesman, Brett Nielsen, as well as copying the central Texas sales office, and haven't heard A WORD. Looks like they just cashed in on their commission checks, and couldn't be bothered to answer any emails. I have had to miss multiple days of work, and will have to miss more, because of all of these mishaps. One day installation? Yeah, right. So, save your money and look elsewhere. This company is highly unprofessional, not good at fixing issues and terrible with communication. I will never, ever be using them again.

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    Page 3 of 4

    Ask the Community - Renewal by Andersen Window Replacement

    Review Highlights - Renewal by Andersen Window Replacement

    I went to Anderson and they agreed and did the project without the phony added complications!

    Mentioned in 27 reviews

    Read more highlights

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    I didn't know Gary Ferber of Ferber Construction when I asked him for a bid on a bathroom…read moreremodeling. I'm glad I found him when I did. The job was going to involve both plumbing and carpentry, and Gary made it clear that he and his crew could do it all, and they did. I am very pleased with not only their excellent work, but they are good people to invite into your home to perform their professional work. Gary has a unique ability of aesthetics - I had a simple idea, but he made me see that it would look better if he could do a slight variation of my initial concept. I feel that I have a new bathroom! I have invited Gary back to do another job, this time it involves masonry in my backyard, and again Gary made me see that my idea would be better if he could tweak it. And so Gary has tweaked it, and it indeed looks better. You won't go wrong getting Gary to do your work. Plus he and his crew are nice and respectful.

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    Door from our back porch into the yard jammed and totally immovable. Rene stopped by to look it…read moreover, immediately identified the problem, had the tools and materials in his truck, and fixed it on the spot. Over the years we have been very fortunate with contractors through YELP. Once again, YELP came through. Special thanks to Rene for his rapid response.

    BLUF: they quoted me to remove my existing entrance door and install a new one. sent me a quote for…read morematerials and labor which i accepted (i have all records of communication). After i paid for the materials, it was a struggle to get them to show up and they never finished the job. timeline: paid on December 1st and was told installation would be done by December 19. They said they would prep the door (paint, etc.) and have it ready for the 19th. The week of the installation i never received an update. when i called i was told that they could not be here because of weather. Next, they said they would come on January 2 to do the job. They showed up only to tear up my entrance and leave it unfinished (See pictures). They took multiple measurements of everything they could find but not made any real progress. They left and took the door and materials (that i already paid for) to paint them (didnt do it the first time) and said they would come back the following Friday (1/9/26) to finish the job. when next friday came, they never showed up, i received no communication from them. After calling multiple times for several days with no response, i was able to connect with them by calling from a different number (they thought was a new job). I was finally able to get Rene to at least return my door and materials that i paid for (which they overcharged me for). They finally showed up a few days later to deliver my materials, but the job was never finished as originally contracted. This is not the first time this happens. Please see this complaint in the BBB by some one else. (https://www.bbb.org/us/tx/canyon-lake/profile/doors/door-services-of-texas-0825-1000237233/complaints). Be careful with this company.

    King's Home Services - Jason extended our cabinets to meet the ceiling before we had them painted. We love how they turned out.

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    Jason is absolutely phenomenal at what he does. His craftsmanship is pure perfection. We hired…read moreJason to replace a kitchen island extension that was badly botched by a previous contractor. The previous contractor had left it with visible drywall screws wide exposed cuts, etc. It looked terrible. After panicking because our countertops were scheduled for installation and looking through Jasons Yelp photos, we knew we needed to get on Jason's schedule. He books out sometimes 3 weeks, and this was last minute. We ended up delaying our countertop installation by 3 weeks in order to have him do the work. Waiting for Jason to do the work was 100% worth having a plywood island top for those 3 weeks. He showed up on time and got right to work. His cuts are precise, and the extension he built looks like it's always been there. We ended up hiring him to extend our kitchen cabinetry to the ceiling and add crown molding to it, as well as add trim pieces to our cabinets' blank sides before we had them painted. We also hired him to modify and install a wood hood over our stove top. Everything came out perfectly. We are more than impressed with his work and wouldn't hesitate to hire him again. This guy is a professional and the best kind. There was not one bad surprise with him. He even gave me some tips, as I was filling the cabinet handle holes prior to getting them painted. They came out perfectly. Thanks, Jason!

    100% would recommend King's Home Services. We had drywall repair done after plumbers had to cut…read moreseveral areas to find a slab leak. Jason was friendly, fast, and the end result was excellent. His prices were refreshingly fair compared to three other quotes we received from other drywall contractors. We will absolutely use his services for other projects in the future.

    Renewal by Andersen Window Replacement - windowsinstallation - Updated May 2026

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