They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

No one returned my call. Makes me wonder if they are still in business. If so, a return call, even…read moreif they can't do the job, seems appropriate.

Wow what a great company/guy!!! (Abra Kadabra)…read moreSteve was here almost an hour and a half. He found EXACTLY where the mice are getting in and sealed it up AND EVEN treated the backyard/firepit/grill/patio area for ants AND Sprayed the trees, bushes, shrubs for mosquitoes He also gave me ideas to eliminate them being bad at night!!! I love that he sprayed for Mosquitoes and will double that down again in July!!!!! That's something they just do for their customers. Steve also got underneath the front of our house where it juts out and made sure there were no openings under there. He laid on his back to do so. Steve also gave me ideas to eliminate mosquitoes from being bad at night!!! I highly recommend this company and will pass it on to everyone I know

This is a review for business practices not any service provided. Called with an inquiry about Bat…read moreremoval service. The person who answered the phone confirmed my email and my home address immediately before discussing any service. Not sure why this needed to occur. A brief discussion regarding potential service and then they asked for my credit card information. You already know so much about me and now you want my payment information even though you've told me there will be no charge until the visit occurs. Reading previous reviews about unsolicited charges, payment plans and service charges, I am unwilling to give this information over the phone. When I expressed my concern, he responded, " Don't worry you can trust me". You already paid to collect too much of my information without my knowledge. Why would I trust you?

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

This company truly cares about locals in Minnesota, and they know how to handle pest issues in our…read morecommunities. Quality never waivers!

Very dedicated service and it was a fraction of what some of the scammers in this business charge!…read moreHighly recommend. Gary A.

*Update: The general manager contacted me soon after this…read moreencounter. He was upfront and honest about the reasons they canceled: Covid-19 and a crew accident left them short-handed, and he also confirmed there were safety concerns with North Minneapolis (interesting their staff was on their way when they canceled...seems those safety concerns were more the issue than being short handed). I offered to reschedule so the chaos could cool off and he said he would only reschedule if I agreed to take down my reviews - I told him I'd absolutely modify my reviews if he assured me that the blatant lying of his employee was addressed. I have not heard back in over a week. Do with this what you will, but I will not be working with them in the future. Please note that I was fully refunded.* I do not recommend - this company red zones areas they don't want to work in, then will lie to your face about it and hang up on you if you express your opinion on their behavior. Don't support them; take your business to a company that respects the community they serve and has more than a modicum of ethics. BEAST Wildlife Solutions canceled an appointment for attic inspection that had been paid for and on the books for a month. I received the cancelation call after getting a call from their inspector, and within 30 minutes of the inspector's supposed arrival time. They offered two excuses. The first was that "we've been considering a policy for several months to not do work in your zip code, as the homes are too old and require too much work to address wildlife issues." The second was "we didn't realize where you were located when we made the appointment." Both of these are at very best partial truths, if not flat out lies. They knew exactly where I was located when they scheduled the appointment AND when they took my credit card information for payment - they even looked up work they'd done for my neighbor (and told me exactly how much my neighbor had spent on their services..which seemed questionable at the time). This is blatant zip code discrimination, likely due to the tragedies experienced in my community over the last week associated with the George Floyd protests. Let me clarify: I don't believe they've done anything illegal. But, they absolutely are willing to lie to you and will do it with a smile on their face. In my opinion, businesses that discriminate blatantly do not belong in our city. Hopefully this review pushes a few paying customers (all would be awesome!) to more ethical, responsible, and worthwhile options.

I happened to have the need to have some very pesky ground wasps dealt with. For some reason they…read moreseem to prefer my lawn when making their nests. Since swarming wasps had become a significant issue, I wanted someone to effectively handle the situation. I ended up with a Rainbow trifecta. Pest control successfully resolved the problem last season. It took several visits (returns dealing with the same trouble are free) but eventually the wasps were completely eliminated. Unfortunately the wasps were back again this year, although in a different location. I called Rainbow and was scheduled for a treatment by one of their technicians. This time I hope to be proactive to prevent a recurrence next year. In any case, I found them to be prompt in their correspondence, effective in their services and reasonable in their prices. Not bad in my opinion.

Responsive company. Experts assessing rodents problem. Prompt service. Still dealing with urban…read moremice issues.

This company is amazing. I needed help with a wasp nest in the siding of my house and they came in…read morethe next day and took care of it. E.K. was very professional and worked quickly. I highly recommend using them for pest control.

A successful removal of a particularly aggressive nest of hornets in my roof/soffit at a…read morecompetitive price. Ike asked for some history on previous unsuccessful removal attempts and then went to work. They were gone the next day and I haven't seen one since. I plan to subscribe to his service.

We contacted Capital City to get rid of a wasp nest in a second story outdoor attic access - you…read morecould see the wasps coming and going, but not the actual nest. Pat responded to our voicemail quickly and was even able to make it to our home at the end of that workday. As stated in previous reviews, he was kind, professional and made sure that we knew what our options were. What also stood out to us was his willingness to return at no cost if a second treatment was needed (because of the nest's tricky location). We would highly recommend Pat as his business owner "do whatever it takes" attitude was obvious.

Patrick was awesome and friendly. We called him for a yellow jacket wasp problem and he was able to…read morecome out the same day. His prices are affordable and he guarantees his services. We recommend capital city pest solutions!

Rico did a great job. I've been really happy with Fertilawn. My lawn is in better shape than those…read moreon any side of me. If I call in with questions, they're always responsive. The only thing I wish could be better would be to have a day or two heads up that they're coming. I'll be adding some services in the Fall.​

We've had Fertilawn for a few years now and our lawn looks better every year. The knowledge they…read morepass along after a lawn service is crucial to maintaining a healthy lawn. They send a detailed email with lawn care tips and advice on watering and mowing that have helped keep our grass healthy. LaTroy is very thorough and professional when he administers the fertilizer. We know we can expect great results when he is assigned to our location. We will have our second aeration and overseeding service this fall. We had it done last fall and it really made a difference in the thickness and all over appearance of our grass.