They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

No one returned my call. Makes me wonder if they are still in business. If so, a return call, even…read moreif they can't do the job, seems appropriate.

Ike was very thorough searching for bedbugs. After looking in every possible hiding place for…read morethe, it was determined that there are none present. So know I need to visit a dermatologist to see what they say is the cause of my itching skin. I recommend Ike.

Ike did a great job removing a hornet nest in a difficult location on my roof. He checked other…read morelocations without me asking. His price was very fair and I'd definitely hire him again!

We have been using Orkin services for over 7 years now our latest technician is Kevin Knutson. Very…read morenice guy and always prompt. Does a very good job and we have had zero pest problems since we started with them. The value is there for us! Our neighbors have used several other services that didn't fix their mouse troubles right away! While we had zero issues!

DO NOT RECOMMEND. Extremely poor experience. I was experiencing pantry bugs in my apartment. They…read morewere A) deceitful about the fact that they would charge me for months in between visits and B) their workers visited twice and didn't resolve an infestation issue that I resolved myself with 30 minutes and a bottle of pest control spray bought from Home Depot. My terrible issues consisted beyond their visits. 2 days after I tried treating it myself with a cheap spray, the issue was gone. I could have saved 500-800 by hot calling Orkin. Avoid, avoid, avoid!

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

On 4/7 I had an Active technician at my house to remove two wasps nests in a vent. When he did the…read moreremoval the technician damaged my home. The vent cover, cap and screen were both damaged. I have been trying to have Active take responsibility for this damage since and have been told numerous times that my issue has been escalated" and that a local representative would reach out within 48 hours. I have heard from no one!! This is absolutely unacceptable!!! BEWARE OF USING THIS COMPANY!!!

Patrick was awesome and friendly. We called him for a yellow jacket wasp problem and he was able to…read morecome out the same day. His prices are affordable and he guarantees his services. We recommend capital city pest solutions!

While selling my house a old bird nest was found in my attic. Called Capitol city pest becouse of…read morethe good reviews on Yelp. He came out the next morning and cleared the nest and checked my whole house and found it to be pest free. Fast and reliable. Great job and highly recommend.

Great guy! Found lots of holes in our house that the others had missed…read more. This is a smaller company with really personalized service.

Reached out 3 times, never heard back. Twice through yelp and even a message. I'm not far away and…read morewaited at least a day between my requests and message.

Joseph has helped me with my mice problem! I reached out to…read morehim, and he came out the first day for an inspection. Joseph created a detailed solution for my issue and I saw immediate results. He goes beyond the work that a lot of big name pest control companies offer. I felt immediately secured because Joseph took his time really inspecting things on each visit. Another positive is that he's very responsive. Every time I call him he answers or calls right back. I felt so supported and not a lone during this process cause Joseph was always just a phone call away. You can't beat that type of service and generosity. Plus, he's affordable, so you're really getting more bang for your buck! He's truly a pleasure to work with, and I will use him for all my pest control needs.

Xeng is amazing and very knowledgeable! He was able to answer all of my questions and is very…read morethorough. I had some wasps nest pop up that I didn't know about when scheduling and he was able to take care of all 3 that same day no problem! Absolutely love the solution he uses because all of our problems are gone and stay away for months!

They did a fantastic job with the mouse issue we had in our basement. They found all the holes and…read morethen came back out a few weeks later to check in. Reasonably priced and friendly service, definitely recommend!

We used this service this summer after wasps kept infesting areas outside, we realized they were in…read moreour foundation! Our futile attempts at getting rid of them became too much so we go the professionals involved and it was so easy and affordable. We haven't had any issues since but if we do we know how to contact!

Dennis is extremely responsive and a super Duper nice guy. He came to check out a nest situation…read morefor me. I actually never had him come back to remove the nest because a family member ended up taking it down but I would definitely recommend him on his responsiveness alone. These days it's hard to get people to return calls back and I appreciate it when people are responsive. I will definitely use him in the future if I have any pests to take care of.

Called Dennis for a bee problem (aggressive swarming bees by the hundreds) that no other companies…read morewould come out for. Dennis came out the same day, agreed that the bees were a safety issue, and took care of them. Explained everything to me and told me to call if they were still around in a few days and he'd come back out. Very professional, identified a variety of species of bugs we had problems with. I really appreciated his expertise and will be calling him again if the need arises! Thanks, again, Dennis!

I used Jim of critter control. His services were excellent and I would rate at 5 stars…read more B.K.Chandrasekhar

Hired this guy in 2009 to remove squirrels from an attic. He estimated there to be five squirrels…read moreand charged $100 per animal. He required upfront payment (cash or check only) and did in fact set a trap and remove one squirrel. After removing the squirrel he said he'd reset the trap and check again tomorrow, but he never returned. He didn't return repeated calls and messages. We assumed he'd just taken the money and taken off -- but in fact, it was even worse. Six months later we had to do a lighting project in the attic and found that Trapper Jim had in fact left a baited trap, and found a petrified, starved squirrel that was stuck in it. Awful ripoff to customers and awful way for a squirrel to die. I would never hire this man again! If you do have the misfortune to be in business with him, be sure to look for traps when he takes off.