A bit unsanitary and noncompetitive prices…read more My dad and I came to check out US Foods CHEF'STORE to compare it to the other nearby bulk foods stores like Costco and Smart & Final. I was unimpressed by this one. As soon as you enter this store, you are met with a very unpleasant, almost rancid, smell. I couldn't quite place my finger on what the smell was, but it was definitely not something you want to smell when you enter a place that sells food. We checked out the produce and meat sections first. The fruits and vegetables seemed fresh. The meat section, however, was a bit concerning. All of the plastic bins where the large cuts of meat were stored were filled with meat juices. Although the refrigerated section was cold, I was still a little concerned about the sanitation. Unless you are truly buying in bulk for a restaurant or event setting, the prices are very comparable, if not more expensive, than other grocery stores like WinCo. The smaller bag of potatoes, for example, was significantly more expensive than the same size bag at Costco. The giant bag of potatoes though, was very cheap in comparison. They definitely have a great variety of items that your typical grocery won't carry though. A lot of the items are unique. The sheer amount of drink/cafe syrups was astounding. They have every single thing you may need for a restaurant from take-out containers to sauce and jelly packets. I am not familiar with the pricing of these items, but this seems like a convenient place to buy them.

I have to give this place a five star rating for the items they sell, the price they provide and…read morethe customer service. Though they are not as big as Costco or Sam's Club, they do have the items that hubby and I typically needs when we come by here. They have a huge selection of Torani syrup's, and a good selection of frozen items, such as goat and beef. Decent selection of produce and dairy products as well. Quality of service: A++ Quality of selections: A Price: very reasonable

This Costco location is near the hotel we're staying. It's just off the 99 freeway in a big…read moreshopping center next to Lowes Hardware. The entrance is off Pelandale Ave. They have a Costco gas station if you need that as well. I wanted to stop in cause I saw as I was browsing the internet, that Costco has changed up the bagel selection. They sell them in bags of 8 now, instead of requiring you like before to but two bags of six for a dozen bagels. The new price is basically $5.00 for 8, so I guess the price per bagel has gone up, but what hasn't. HERE IS THE BIG NEWS! THE BAGELS ARE NOW WATER BOILED! What that means is they're more like real bagels like you would find in an actual bagel shop, a more dense and chewy bagel, yeah like New York I guess, even though I've never been. The previous bagels were basically fluffy beard donuts! Costco ended their association with Einstein's bagels (the bread donut ones) and now makes their own using water boiling before baking. I tried them and, whoa, what a difference, it way better. Maybe not totally as good as an actual bagel shop, but way better than what they had before. I used to avoid Costco bagels, but not any more. Try them out!

I don't normally leave reviews like this, but the customer service at this Costco today was…read moreterrible. Honestly, the entire experience felt like the employees were annoyed that customers were even there. I brought my daughter in to get her picture taken for her Costco card, and the woman helping us was rude and had an attitude from the beginning. She barely acknowledged us and didn't even have the courtesy to tell my daughter she was about to take her picture. She just held up the iPad and snapped it. No "Are you ready?" No smile. Nothing. If you're working directly with customers, basic communication and courtesy shouldn't be too much to ask. Then there's the ridiculously loud music blasting outside. It sounded more like we were walking into a club promotion than Costco. It was obnoxious and completely unnecessary. Checkout wasn't any better. The man checking us out seemed irritated, rushed us through the entire transaction, and came across as rude and disrespectful. At that point, it felt like a pattern rather than one employee having a bad day. Costco charges customers for a membership. The absolute bare minimum should be decent customer service. I don't expect employees to roll out a red carpet, but I do expect to be treated with basic respect and not made to feel like I'm inconveniencing someone by simply shopping there. Management seriously needs to address the attitude and customer service at this location. Being busy is not an excuse for being rude. Looks like I will be going to the Turlock location from now on.

I had an exceptional experience! The deals they offer are unbeatable, and their customer service is…read moretruly phenomenal. This outlet is a hidden gem.

I been coming to this place for a little over a year and I have always been able to keep my snacks…read morecloset, stacked up and get candy for parties and get extras for whatever the prices are amazing. The staff is amazing and the owner is a blessing.

Thank you Nicholas for helping load my heavy groceries. He was gathering carts and saw. I was alone…read moreand had some heavy things in my cart, and kindly offered to help, which I truly appreciate!

I chose to shop at Costco Wholesale specifically because of their well-known satisfaction guarantee…read moreand return policy. Unfortunately, my experience at the new Riverbank warehouse completely contradicted what the company publicly promises. This was my first time ever returning jewelry -- a wedding ring -- and it was not a casual decision. Keeping the ring is emotionally difficult for personal reasons. Before coming in, I carefully reviewed Costco's return policy on their website and even printed it to ensure I was within their guidelines. I brought the ring in perfect condition, along with the original receipt and certification. Cesar, the employee who initially assisted me, was professional, compassionate, and began processing the return without issue. Based on the written policy and the interaction in store, there was no indication that my return was outside of guidelines. After I left, I received a call from the return manager, Cazandra, denying the return solely because "there was nothing wrong with the ring." That reasoning directly contradicts Costco's stated satisfaction guarantee. The policy does not state that an item must be defective to be returned -- it states that satisfaction is guaranteed. If a member is dissatisfied for any reason, the policy should apply consistently. Denying a return simply because the item is in perfect condition undermines the very wording of the guarantee. I was then required to return to the warehouse the next day to pick up the ring. When I brought a printed copy of the policy to discuss the inconsistency, I was met with resistance and an unprofessional attitude rather than a clear explanation of any written exception from Cazandra. The interaction lacked professionalism, empathy, and basic customer service. What was most concerning was that another return manager I spoke with did not understand why the return had been denied in the first place. That inconsistency suggests either a misunderstanding of company policy or selective enforcement. Costco's reputation is built on trust and standing behind its word. If policies are going to be applied differently than written, that should be clearly communicated to members. Otherwise, the satisfaction guarantee becomes misleading. This experience was disappointing, confusing, and completely avoidable. This would have been a 5 star experience if Sebastian and Cesar were the only ones assisting me through this process; unfortunately, Cazandra made it the worst experience I've ever had!

Found a huge carpet ( like 14 by something ) for 60$ . ( couldn't find cheaper elsewhere…read more Dosnt really have set hours Has something for everyone

Came in here and bought exactly what I was going to buy at Costco but I payed over half the price…read morehere. Yeah sometimes there not a whole lot but when there is its always good stuff. I love this place and I'm always asked where I get suck good deals and things yup it's this place. Recommend to who ever wants a good deal and nice things.

Review #999 Posted on 2.11.26…read more We stopped into the Turlock Costco to grab a few items & gas too on Saturday morning the 7th while in Turlock. This location you can tell is a bit older version of what they build them like now, but they made the building a bit too small. The food court pickup line is on the left, I'm guessing so it's not in the way of people leaving after checkout. But it backs up into where the tables are if people want to sit and eat. They've also got an issue with where some of the stacks of items are, IE protein, other items, etc being too close to the checkstands. The customers backup to the stacked products when the lines are long, kind of like the Fremont location. Still though, Costco is the place to get a lot of great stuff for a great price, and gas at the best price. Can't be beat.

I just spent over $700 at Costco, and after checking out, I still had to load every item into my…read moreown cart. At what point did I become a Costco employee? This isn't the level of customer service I've come to expect from Costco. As a paying customer, I shouldn't have to handle a task that has traditionally been part of the checkout process. If the issue is that stores are short-staffed, that's understandable--but it shouldn't come at the expense of the customer experience. Costco has built its reputation on value and excellent service. You can do better, and your customers expect better.

Whatever I need can wait cause I don't going anywhere else besides here. Even from 3 towns over,…read morecan't beat this place ~ A & A

From the owner: We have been servicing stores in the Central Valley for over ten years, dedicating our time and…read moreservice to benefit all our clients needs. We are looking forward in servicing many more new clients from our new warehouse.

They had exactly what I needed for this old electrical panel pacific forest which were the new…read moreupdated breakers. Great service, price was right and excellent customer service Thanks Bay power!

they always seem to have what we need in stock. if not they can pretty much get it the next day…read more thank you bay power