Ordinarily, I don't complain but sadly I have to On this one. September 25, I purchased 6 jiggers…read morefor a local bar I manage unfortunately I mistakenly purchased the wrong size and they did not have in inventory the size I needed. Today, I decided to return them, albeit late and, was told they would not return the items because they had a policy against returning things outside of a 10-day window. Okay, understandable in theory but, any other store in the country would still give you store credit. NOPE, not this place. We found the transaction in their computer and on my bank statement an they still refused. Ridiculous. I will NEVER shop here or recommend this business to anyone. PLUS the owners started yelling at me when I have never raised my voice or used foul language.

If I could go with negative stars I would! Attempted to get help with different products and was…read moreunwilling to help! Don't waste your time.

They have what you need at a fairly reasonable price. The employees are friendly and helpful.read more

Great pricing! Great service! Bradley and his staff have been invaluable towards opening our…read morerestaurant. If you're in need of anything to do with a restaurant or kitchen, please do yourself a favor and go see Bradley and his staff. I can't say enough good things about this company! THE BOWL café at Pacific Ave Bowl.

Bought a couple of things wanted to get brisket was a little too big but the price was decentread more

Always great prices and great service! The entire staff is friendly and helpful. Highly recommendedread more

I had such a great experience today that I had to share! The employees were incredibly patient and…read morehelpful, and I especially want to shout out my cashier, Christopher. I tend to overthink my purchases, but he was so kind and supportive throughout the process. He even helped me save some money! Christopher truly seemed to enjoy his job and genuinely cared about helping people. If he's not already a manager, he absolutely deserves to be! Thank you to the management team for putting together such an amazing staff. Please give Christopher a raise--he's a star!

Fair warning: if you are NOT A MEMBER, you are not allowed to bring in a minor…read more No where is this stated when walking in, we were told this when walking in with a 5 month old baby in our arms. Came in to find flour storage containers only to be turned away.

Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Great selection and prices. Always friendly and helpful. Highly recommend for your cooking needs.read more

Love this used restaurant kitchen supply store. It's been open for 40 years!…read more Located on Freedom Blvd south of the Freedom Library and Safeway, with parking in front, makes this an easy to get to location. Hours as posted (I updated the hours, I submitted photo). Items they carry I did a pretty good job of taking photos of. VERY NICE owner. They have a lot of interesting stuff that I would actually use in my house (as opposed to only restaurant stuff). Fun just to browse some of the more funky stuff. I did my part - now it's time for others to go and show some love.

We ordered California philly sandwiches. They were the best phillies we have had. They are still…read moreworking out their style, but were great. Service good and sandwiches excellent. If the rest of their menu is this good, definitely worth return visits. They will have all sorts of food depending on the cooks using their kitchens. Give them a call, you won't be disappointed.

I would not recommend Fantastic Kitchens based on our experience…read more We rented the kitchen for an adult cooking class and contest as a birthday gift for my daughter. This was not a party, and we were excited because the kitchen equipment itself was excellent -- truly state-of-the-art -- and the owner was very helpful in showing us how to use everything. However, the cleanliness of the facility was extremely disappointing. The bathroom smelled strongly of urine, the sink had visible dirt stains, and it looked like it had not been properly cleaned in quite some time. We also had to clean the kitchen counters ourselves before starting because there were food particles left behind. As someone who previously owned a dessert and catering company, rented commercial kitchen space, and held a Certified Food Protection Manager certification, I'm very familiar with the standards expected in a commercial kitchen environment. Based on that experience, the condition of the facility was not acceptable. The most frustrating part came afterward regarding our deposit. We spent a significant amount of time cleaning and organizing everything. Before leaving, I specifically asked the owner to check whether the kitchen met his expectations for cleanliness and whether supplies were put away correctly. He told us he had recently had eye surgery and could not clearly inspect everything, but said it was fine. Later, however, he attempted to keep half of our deposit because the kitchen supplies were allegedly not organized exactly as they were before. While the equipment and cooking experience had great potential, the cleanliness issues and the handling of the deposit left us very disappointed.

My wife and I came here after one of my clients gave me a birthday gift to Pants on Fire, and it…read moreturned out to be an amazing experience from start to finish. The food was absolutely delicious. Every dish we tried was flavorful and perfectly prepared--you can really tell they care about the quality of what they serve. The ambience was great as well--comfortable, lively, and a perfect place to relax and enjoy a meal. What really stood out was the service. Everyone we interacted with was friendly, welcoming, and attentive, which made the whole experience even better. Overall, we had a fantastic time celebrating my birthday here. I highly recommend Pants on Fire if you're looking for great food, great atmosphere, and great people. We will definitely be back!

Mr. M and I did the steak class. It was really good! We learned a lot, the group was fun, and the…read morefood was delicious. If you are into "experience gifts" rather than things, this is a great idea. The little shop is chock full of very cool, handy, and beautiful tools for your kitchen as well! I love my fluicer so much, and I make fresh squeezed orange juice almost every day now.

This is the best restaurant supply store in the bay area for home cooks for both selection and…read moreprice. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.

Excellent selection and friendly knowledgeable service. I have shopped here several times. Home…read moreCook

We were absolutely in awe the moment we walked into Vallarta Supermarkets. The store was incredibly…read moreclean, well organized, and packed with a huge variety of options. Whether you're there to do full grocery shopping or just want to stop in for a quick bite or refreshing drink, this place truly has it all. I was a huge fan of the agua fresca section--so many fresh, vibrant flavors--and the fruit station where they cut up fruit right in front of you. Freshness and service are clearly a priority here, and it shows. Everything felt high-quality and thoughtfully prepared. What really impressed me was the convenience: you can pick up fresh seafood, quality meats, ready-to-eat tacos, hot tamales, and still knock out your regular grocery shopping all in one place. It's honestly the kind of market that becomes a one-stop destination. I truly wish we had Vallarta stores in Stockton because they would absolutely flourish there. Until then, we'll happily make the drive to Modesto for the quality, cleanliness, variety, and excellent service. Highly recommended!

Such a beautiful grocery store! Everything was so clean and eye catching. The bright colors and big…read moresigns were super cute. They had a ton of everything. I really enjoyed their mamey & banana agua fresca. The employees were super nice & friendly too.