Best smoke shop in the 209! The owners have a wide variety of items and are knowledgeable of their…read moreproducts. Customer service is too tier and you get the most bang for your buck. Definitely check em out

Awesome customer service. The owners were not only helpful, but patient and courteous. I'll be back…read moreagain.

NOTE: This account is dedicated to helping Kratom buyers navigate the obtuse world of smoke shops…read morein Northern California. Selection: 8.5/10. Awesome selection of powdered and capsuled dry leaf Kratom, extracts and 7-oh. While they don't display it anymore, you can find whatever you need by asking. Hours: 10/10. 24 hours is hard to beat! I've been at their drive thru overnight before and had an attendant not show up (not sure what happened) but that was only once or twice. Pricing: 9/10. As far as retail kratom prices go, these guys are super competitive, especially if you are a repeat customer. All in all, UR Smoke Shop is a great option for Kratom buyers in the Modesto area. I've received deals from them that blow away any other smoke shop in the 209. Good people.

They always to outta their way for customers! No matter if you've only been there 1 time or 100…read moretimes. After going there for a while, you tend to become more of family. Also, if they don't carry something you want. All you have to do, is ask. They will do their damnedest to get it.. All in all, if I could give more than 5 stars. This is the place I would give it to! Keep up the great work guys!

This place gave outstanding service. We came looking for help with a vape n the customer service…read moreguy was the best. He explained everything to us before we chose to buy. Definitely the best store around. Prices were very reasonable as well.

terrible customer service! went to return a 510 thread pen battery because it didn't work after…read morepurchase, but had already gotten a new one at a different shop, when i asked for a refund they told me i needed a receipt. when i went in for purchase the man who sold me that pen battery said i didn't need a receipt. the other worker said the pen battery was working fine and it just needed to be charged. i informed it was fully charged, pulled out a cartridge to use and showed him it wasn't working. he started shouting at me to calm down and that they dont give refunds.

I just want to update now that I've been here a handful of times.. This is definitely the best…read moresmoke shop in town. The guy (I should really learn his name by now) who seems to always be there is super chill and always has an upbeat attitude and is really nice and down to earth so you always have a good experience going in. He also always kicks me down some discounts or throws something in which is really cool and going above and beyond what he has to. One time he even gave me some water bottles for me and my pup 'cause it was such a hot day. I also want to reiterate what a completely opposite experience you'd have at Yo Mama's so save yourself that nightmare and just come here instead! (Really that place sucks and is full of douche canoes) Anyway, happy smoking/vaping everybody!

Lmfao apparently they don't sell anything. I called asking bout disposable vapes and a replacement…read moreg-priv mods but the dude I talked with just acts like he don't know shi or he must not really know shit. Idgaf who you are don't disrespect people with your shitty attitude. F¥CK you man, it's not my fault you work as a vape store salesman and a shitty one at that. I will never understand how people can even get a job with that type of attitude. I wouldn't recommend this place if you paid me.

Big shout out to this place for carrying spray paint that makes it possible for us artist to create…read morebeautiful things. This is a late review, but I had to say thank you for all the help and for the excellent #MontanaPaint supplies.

This shop is ridiculous a bunch of unprofessional kids. That know nothing about customer service…read more They run a online casino ie; you give them cash they set you up account for overseas online casino. I put money on casino and somehow the casino(not smoke city) there was a glitch maybe my internet connection maybe the casinos , All I know is I took screen shots called them(smoke city) and was informed they couldn't talk to me about it over the phone. So after going down there and trying to explain myself with my screenshots the salesperson was behind the counter where I couldn't even see him it literally took me being a bitch and a bit vocal for him to actually come up to the counter to deal with me. Where he explained to me after looking at the casino history that I was betting high. I told him that I did not that that is what the glitch was and that my spins were glitchy also. He then tells me that I'm the only one who has ever complained. I told him that I wanted a receipt of my transaction he basically told me that was impossible because it's not recorded. I asked him to contact the casino he wouldn't. I then told him that he would regret not having better customer service. This shop is in my neighborhood it is the only shop I go to for vape batteries etc even referring my friends I've spent hundreds of dollars on products in the store and was taken back by how terrible this kid treated me. After I left the store I went to log on to my casino account and this kid deleted my account the account Ithat was in my name that I had funded hundreds of dollars to. This shop did nothing about my complaint after I took the appropriate steps calling them taking screen shots etc they did nothing besides telling me I'm the only one who has ever complained. How can they just up and delete my casino account that I've put hundreds of dollars on. I bet these kids thought that when I said regret that I was gonna call the cops, that I don't do. This is what I do. I will be seeing this through by trying to locate the shops owner. Let me add that they deleted my casino account while I had a money on it still.

By far one of the best smoke shops in Modesto, they are by far top 3 in Modesto hands down people…read moremy disagree with me but nah there's no way around they super helpful customer service

Excellent service!!! Gentleman at the counter very patiently listened to what I wanted and helped…read moreme find something that worked for me. I had a vape pen and the liquid for it given to me as a gift. I failed to see the nicotine level was 18. That was a bit too strong. The gentleman there tonight discussed levels with me, what I like, and how much I smoke. It wasn't a major sale for them, but they treated me well and made sure I understood what I was buying.

This is my go to smoke shop in the Central Valley. Despite the vape ban, I can usually still get my…read morefavorite smoke juice, just not always in the nicotine level I prefer. I've been coming here for years, enjoying the variety of vape products and the customer service. The parking lot is shared with a Starbucks as well, so you can kill 2 birds with 1 stone.

I have went to buy a disposable vape multiple times here because they are cheap well cheap isn't…read morealways better. I just bought it hit it and something is wrong with it. This is the 3rd time from this store. I have went to multiple other smoke shops and never had this issue. They just lost my business because I'm throwing away 20 I just spent because something is wrong with the device they sold me. If I could give it 0 stars I would.

This is a general smoke/head shop…read more I met the owner and he was a really chill guy. He talked with me for a while and showed me a few items he had for my needs. Reasonable prices and a good selection, multiple choices for disposable electronic cigarettes.

I bought a bong here a few months back and had really good customer service. I recently went in…read moreand they sold me a vaporizer that turned out to be some contraption the owner made himself. I returned it twice but each one they sold me either didn't fit or was too hot to vaporize concentrates. It just caused the wax to flare up. Despite this being an obviously defective product the store refuses to do anything about it, and I am out $90. I will never be shopping here again.