My household has lived in a New Bridge Management property for a little over two and a half years,…read moreand I want to express my sincere appreciation for the outstanding service we've received throughout our time here. New Bridge has consistently taken care of everything we've needed with professionalism, kindness, and efficiency. Most of our interactions have been with Maria in the office and Anna over the phone, and both have been absolutely wonderful to us. Whether we stop by in person or call with a question, they are always helpful, responsive, and willing to assist. Even when the team is busy, they make us feel like our concerns matter. While I've worked with everyone in the office at some point, I primarily communicate with Maria. She is extremely professional, knowledgeable, and reliable. She may come across reserved at first, but I've learned that she is genuinely kind and cares deeply about helping residents. Her calm, serious demeanor reflects her commitment to maintaining a high standard of professionalism, especially in a busy office environment -- but she is always approachable and willing to assist with anything we need. One memorable example of their exceptional service was when our kitchen started flooding and I couldn't get the water shut off. I was panicked and reached out through voicemail, email, and a call to the office. Within six minutes, someone from New Bridge contacted me to help resolve the issue. Their quick response prevented the situation from becoming far worse, and I can't express how grateful I was in that stressful moment. The entire office works as a close-knit, well-coordinated team, and it shows. If one person isn't available, someone else steps in right away. They communicate clearly, follow up promptly, and truly want residents to have a positive experience living on their properties. If you ever need something, all you have to do is call, submit a maintenance request, email them, or stop by -- their friendliness and willingness to help make a big difference. I've noticed that many of the negative reviews online seem to come from misunderstandings or frustrations directed at property owners' decisions, not the management team. New Bridge enforces the policies set by each property owner, and it isn't fair when they're blamed for decisions outside their control. In our experience, when we follow the proper procedures, communicate clearly, and ask for help, New Bridge has always come through for us. Even during their own office remodel -- when they were temporarily squeezed into a much smaller space next door -- their level of service never dropped. They continued to handle every request promptly and professionally. Overall, New Bridge Management has exceeded our expectations in every way. They are responsive, organized, caring, and dedicated to providing excellent customer service. We genuinely couldn't ask for a better property management company. If you're considering renting from a property managed by New Bridge, know that you will be in very good hands.

WOW!!! so many horrible reviews. It is a shame that the management does not take this seriously. I…read moreunderstand one or two bad reviews but there are SEVERAL!!! Shame on you! I am not a tenant, but I was thinking about becoming one. Not anymore!

This company was a pleasure to work with, we have worked with them on several homes and everything…read morehas ever gone very smoothly. Jason and Bobby are standup guys.

Very happy we choose Countryside. My sister and I are out-of-state investors, and Jason has been…read moreexcellent to work with! He is quick to respond to our emails, and we get our monthly report and income right on time every month. Our tenants enjoy how easy it is to pay the rent and report issues, as well. We feel very lucky to have Countryside overseeing our rental and highly recommend the company!

Amy and Jessica were amazing and very helpful during the application process. Thank you for being…read moreresponsive and for all your help

They left my properties go to pot. They had visible termite damage and they did nothing! For some…read morereason I decided to sell. Good thing. The real estate agent said in another year I would have lost everything. ​

I have been renting from countryside property management for nearly 4 years. They are super…read moreresponsive and caring to their tenants. I really had a great experience with the company as a whole and the staff! I couldn't recommend them more! The staff was very professional and were just great people. I appreciate the quality and work ethic they bring in every area. It is literally the best. One of the best agency's and outstanding service! And the manager, Jason Alves, one of the best managers I've ever met in my entire life. I've went to 3 companies and because my husband doesn't speak English. They couldn't accept his application or didn't understand him, but when we came across countryside, Jason helped us even though he barely understood him he processed our application and he put us through, I am so grateful I found Jason when he help when no one did thank you so much Jason !!!!!! I have found Jason Alves to be honest and professional in all concerns that I have had. He has been responsive to every need and has made me feel like a valued tenant. I would highly recommend Jason and Countryside to anyone. I am looking forward to another year with this company. Thanks, Jason.

Very helpful thank you Bradley for making this process as smooth as possible. This apartment I've…read morelived in for 10 plus years and it's time to move on.

Great company. Nino was especially helpful, and it was always a pleasure to work with everyone…read morefrom this terrific company!

Nino and cynthia have been so amazing, we are current renters and have had an open line of…read morecommunication the whole time. They are totally on top of it. Was nervous going into a rental with a property management company but they have proved our worries wrong so far. Thank you guys for taking care of us!!!

Beaware renting under Landlord Property Managemen. negligent in responding to repairs. our ac have…read morebeen broken 4 weeks now and still no response from Land lord property. Customer service smucks! we have two little young kids living here! they have no sympathy for wuality of life. my daughter have been crying because of this over heated house with fans only!! seeking legal help with this very unhealthy inhumane situation we're in!! we have never complained since we lived in here. Till now!

They have a very courteous staff and are quick to resolve any issues. I would highly recommend them…read moreif your in need of a rental house. They even take rental payments in their office!!!

While I am still waiting for my deposit return, I did receive a call from Tim at RPM. I finally…read moree-mailed him and Scott after I received an e-mail from Karen stating that she hadn't checked her e-mail for several days now but after Kalen let her know I called she checked her e-mail. Long story short, the call felt like he read my review right before he called me and was fired up. I get it, my review isn't nice. It's not meant to be, its about my experience with his staff. He came at me guns blazing stating I lied in my online review. I asked him where and he said I lied about the fee I paid to apply. I asked him if he found any other discrepancies in my review. He said he was not aware that the dog poop was left but thats not a discrepancy, just news to him. I let him know I would look back at my books to see exactly what we paid and that I would edit that part of my review. So I did. My husband and I paid $45 each for a total of $90. I expected an apology phone call for my experience with them and maybe that he would talk to his staff and work on their customer service for the future. And it sadly did not go that way. I let him talk to me very disrespectfully and when he was done, I asked him questions and asked if certain steps his staff did was correct and he found where they were in the wrong and THATS where he finally apologized. I'm no longer upset, just really disappointed that when staff fails to try to make things right, even the owner doesn't attempt to turn the experience around. Tim, you have my number, call me if this is incorrect.

We called about a property listed for rent in Ceres and the man who answered was SO rude. He made…read morefun of the questions asked and tried to make us feel stupid for asking their pet policy. Now to see all the terrible reviews I'm glad we did not sign anything with them. Kindness goes a long way. It's not hard to just say "no, sorry we don't accept pets" rather than "our property advertises no pets so what should that tell you? Think about it" SOOO RUDE. Think before you rent from these people and I'll make sure to advise everyone I know to stay away.

Robert helped facilitate both a sale and a purchase for me. I'm a busy contractor, always on the…read morego, so it was great to be able to do just about everything electronically. He was great about answering my emails right away, no matter the time of day or night. Everything went pretty smooth and we closed both properties when we expected to. I highly recommend his services.

Robert was a great help to us in our move to Modesto. He was instrumental in keeping me from…read morejumping off the roof during this emotional process. He remained calm under pressure and was very responsive in our communications. His follow-up between the lender, the seller, the inspectors and me was excellent! He is very knowledgeable about the ins and outs of real estate. We love our new home!

I wish I could give 0 stars. I will Never go through them again. They are managing a property in…read moreHughson, ca. And they failed as a business to communicate with the property owners and the soon to be renters. My family and I filled out the applications and got accepted right away and were gonna move in tight away but red flags popped up. After we were accepted they raised the rent, extra on the deposit and then we had to ask if we can have access to garage and basement cause they were locked...and nope, no access so that means we have to get a storage! Everytime we called to get answers oak valley couldn't give any. We decided not to take it because we were fearful to what they will change when we started living there.

We applied for a house and got accepted very quickly in Turlock on Barnum which that was a plus but…read moreit all went down hill after that. The original move in date was supposed to be on the 1st but they kept pushing the move in date further and further until they finally had to tell us the reason...the house had cockroaches! The lady I spoke to made it seem like it wasn't bad and it needed to be sprayed and once that's done, their cleaning crew was going to clean the day before showing us, so I didn't think I should pass up such a good deal. I even spoke with the pest inspector and asked him everything I could think of and he told me the house was clear and if he was I, he would definitely move in. I told him I was going to bring my own inspector to double check...THANK GOODNESS I did!!! The second we opened the door, there was a dead cockroach. We found cockroaches in the bathrooms, closets and kitchen. Than my husband saw a live one in the crack of the microwave and cabinet and than my inspector moved the stove and there were tons of cockroaches..live and dead ones all over!!! They even left a sticky pad full of them there!! Omg! It was so disgusting! I just can't believe they would lie to us! And before we went to go see the house, we asked the lady in Turlock "if we were to move in and we see one two weeks later, will they spray?" She had the nerve to say "no because we are renting the house clear of roaches and if tenant sees one than tenant brought them and it's tenants responsibility" are you kidding me! When we returned the keys to the office we showed them pictures and they were "shocked". We asked for our holding deposit back and our application fee back as well. We got attitude from the manager but she gave it back to us. They're such a joke! I feel bad for the person or people that's going to rent that house! It was infested of German roaches!