Arnie was amazing! He made the process seamless and pain-free. He also explained all the details of…read moremy transaction and all the features on my new car!

When my Volvo experienced unexpected water damage, I was facing an unplanned and stressful decision…read moreabout what to do next. From the moment I walked into Volvo Autobarn Oak Park, the team treated me with kindness, respect, and patience. Freddie in Service helped me understand the situation, Rodney guided me through my options, and the Finance team made the process straightforward and comfortable. At no point did I feel pressured. Instead, I felt supported as I took several days to consider what was best for me. Their professionalism and genuine care turned a difficult experience into a positive one, and I ultimately decided to purchase another Volvo, my third from this dealership. I am grateful for the outstanding service and would enthusiastically recommend Volvo Autobarn Oak Park to anyone in the Chicagoland area looking for a vehicle and a team they can trust.

OMG!!! Fantastic!!! Family owned business that takes pride in customer service. They understand…read morethat it's important build trust with the customer and courtesy. They always over deliver and walk you through the repairs they've done and give very honest suggestions. I feel confident bringing my car here for everything! They work early and finish your car early. So glad I found this place. From day one they have been fantastic and more repair shops need to follow there lead. They are a company that is worth it!!!! Ask for Elio, Fred, or Stan. All will treat you as a valued customer.

The personal service and attention to detail cannot be beat! Alio REALLY knows his cars and takes…read moretime to explain exactly what is best, and doesn't sacrifice quality, me and my BMW 328i have finally found our perfect service spot! They give the right service at the right price!

Update on 5/2/26 came back to this dealership and service…read morearea for service on my Fiat and Xavier was so amazing to help me answer all my questions and he fixed everything that needed fixing. And then Xavier's manager helped me understand more about my gear shifter. Thank you service department for having wonderful hard working and knowledgeable and kind staff. Then I went to the express oil change service station and Adrian assisted me and took great care of my car for the oil change and topped off everything I needed (coolant and windshield wiper fluid is what they top off) and added air to my tires after a long cold winter. Oil change is $135. Free popcorn and hot beverages and water while you wait along w vending machines. And Miss Lovely Erica at the sales department was super nice too! She looks out for customers and has their best interest in mind still after 8 years. She made fresh popcorn for customers to enjoy while waiting for the oil change. Thank you Hawk! The staff make the place and thank you for hiring such dedicated staff. And they play 80s music, the gold standard across the world :) Only thing I would ask ... please update the sofa and chairs at the express oil change service area. I understand it's happening very soon but the sofas are lumpy and cloth which is not easy to clean as it absorbs dust and odors... vinyl cushioned single seaters and love seats would be amazing ... just my personal preference like the ones at airports bc they are durable and easy to clean and don't lose their bounce. Then the high round tables and chairs are fine as they can be cleaned easily but the height to chair ratio is too short for petite people like me and once I sat on the chair I feel like my chin is almost hitting the table so please have taller chairs so people like me can enjoy the table. That's just my 2 cents :)

This was a disappointing experience. After spending more than $900 for window repair and oil…read morechange, I drove the car home and had a flat tire. That same tire had low pressure before, but nothing was flagged during the multi-point inspection? Also, a door handle/lock was malfunctioning (not an issue beforehand) and the car was not washed. When I called (several times), no one answered the phone. When I finally heard back from the service advisor, I was appalled by her tone and attitude. She was defensive, condescending, and rude. I will never be returning here again.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

By far the greatest experience I ever had at a dealership... I was given Danny G's information from…read morea friend... so I took the drive out there to look for help getting out from under a pretty upsetting flip. Within 20 minutes, I was getting approved for a brand new car with a payment lower than what I was even hoping for. Phenomenal customer service... no bs... and most importantly, they point you in the direction you are looking for!

False advertising. Shady practices. Do not come here to buy a car. Drove an hour to buy new car…read moreafter storm accident, when we arrived to purchase we were informed it was sold 5 minutes before we arrived. Look elsewhere.

Me and my family walked in looking for the best deal possible and Jose got it done. No other dealer…read morewas capable of providing the best deal. But Jose made the numbers work and gave me and my family the best deal possible. Truly exceptional service. Thank you

This has been one of the most frustrating dealership experiences I have ever had. I purchased my…read more2022 GMC Terrain on 11/21/2022, and for over three years I have been dealing with an ongoing transmission warning light, poor acceleration, and shifting issues that this dealership has failed to fix. Early on, I was told the issue was "not serious" and that I was covered. That turned out to be completely misleading. I have brought my vehicle in multiple times and even left it for an extended period, receiving a loaner, yet the problem continues. At my most recent visit on 2/3/2026, I was told there is nothing they can do because the light comes on and off. I was also told I needed filters, but within a day, the transmission light came right back on. I emailed management last year and never received a single response. No follow up, no accountability, nothing. Now I have been instructed by GM to take my vehicle to a different dealership, which says everything about how this one has handled the situation. This is the third winter where I cannot rely on my vehicle, with a 50 percent chance it will even warm up and run properly in Chicago weather. Between the distance, my demanding job, and dealing with health issues, this has been exhausting. I bought my last two new vehicles to avoid this kind of situation, but instead I have been stuck with an unresolved issue and a dealership that refuses to take responsibility. Avoid this dealership if you expect real service or follow through.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Outstanding customer service. Was very nice and knowledgeable of the vehicle I purchased. Two…read morethumbs up

This is not a joke but a very serious experience when I first met Ethan at Ziegler Ford. I got a…read moreidea to swap my 2022 Escape with only 2400 miles for a simulator mileage car. The car suspension finally needed replacement, which I had a prior quote. When the current administration added tariffs I learned repair for my car had double in prices. My idea of swapping was unrealistic because a the car still required upgrades for a new buyer. I was not at the point for a new car, no one pressure me. Ethan walked me step by step, a young man with honesty and integrity. I definitely challenge his every word and actions; why? That's what we do. The best part of wisdom is being a senior citizen, the other great moment is finally meeting a young man that is trustworthy of your time. D Nichols

José Pérez helped me a lot. Everyone was very friendly, and the service was excellent.read more

Called them to do a recall service of my Honda. They listed a service to come pick up my car so I…read morechose that because I don't have the time to wait in their waiting room to get it done. Then they didn't show up at the appointed time and when I called to see where they were, they said, "oh it'll be $25 for the service," which no one mentioned. So they wasted my time to have me wait for someone who didn't show up and then tried to charge me for it last minute. Pathetic.

I bought my used Audi Q5 here and it was definitely one of the best used car experience I've had! I…read moreloved my car, it was in great condition, and the sales men there were so helpful and nice! Thank you for the great vehicle guys! I love it!! Not to mention I had the car for one year now and it's still running great.

If you dont agree with what a customer has to say dont just walk away. At least be respectful and…read moresay you have nothing else to say and prices are fixed. Be firm about your position. But walking away from the customer-who wasnt being disrespectful- and going inside the dealership without saying a word is pretty horrible service. Smh.