As a retired RN, I am on high alert with any medical care facility. My sister was in aother…read morefacility in Salinas an extended period of time while we serched for somewhere closer to scottsvalley. The smell, the poor staffing, bad food, and no 'licensed' care givers continued to get worse. Divine intervention arrived and my sisters condition bumped her up to a level where skilled nursing was necessary. Salinas Memorial transfered her to Eden Valley Care center even farther away from family. The difference was extraordinary. The staff are trained, care giver to patient ratio is above state requirements. There are cleaning staff and laundry staff so that the CNAs are free for patient care. There are LVNs and RNs in house. The food is tasty and a good balance of nutrition, and there are physicians, social services, and specialized services available within a short period of time. No waiting months if the patient needs to be seen. The environment is cheerful and there are caregivers taking pts. outside to the garden or sitting for a visit in with a pt. in the open areas. The young men and women are compassionate, attentive, and response time to a call button is within minutes. Thankfully my sister is now recieving the excellent care she deserves. Having endured the other "assisted living" place in Salinas, which was heart breaking, gave us the comparison and appreciation of what we now have.

F*ck this place is the easiest way to describe dealing with the business side of this place. It's…read morebeen 8 weeks now that we have been waiting for a refund from here. Every day it's a new excuse from someone. And depending on who you talk to you will hear a different reason or answer. Horrible horrible horrible customer service from here.

Care Meridian was the last nursing home for dad and was definitely a wonderful experience. The…read moregrounds are beautiful and the staff are kind and loving. Being more like a home environment, Colby (Director) ensured patients' safety, cleanliness and managed the facility very well. After dad was released from Stanford ICU, he stayed at a vent facility-Aberwood Gardens in Saratoga across from Prospect High for a little over a year. He then transferred to Windsor Garden in Salinas and was able to go home occasionally because by then we had a ventilator at home. He then moved to Care Meridian where they only accept private/VA insurance.

Staff was wonderful...Bed changed often meds given on time ..Physical therapy was scheduled for my…read morecare ..(however) they help my body become well ..yet the food need for nutrients...I have Never been to prison or a labor camp..thats how the Food was if that what you call it ..I was there..14 days /3x a day 42 meals..I was able to eat..half of 3 meals..l lived on baby yogurt and graham crackers..REALLY..it was SAD..my family..friend..neighbors and church members brought me hot meals and fresh fruit...lost 14 pounds (yeah) B Cuz I was hungry...I was there Dec 13 until Christmas Day ...No deck the Halls for Me. Glad to get home..Westland Dietary Staff you can and Must fo Better...

Seriously understaffed. No nurses ever at the Nurses' Station. Dinner = salad with salad dressing…read morein a package AND dry tuna sandwich with mayonnaise in a package. Both packages cannot be opened unless the patient has scissors and patients do NOT have scissors. Do NOT recommend!

One good facility for rehab. Thank you cypress ridge for taking well care of my grandfather, it was…read morea very pleasant place to be here. The quality of care was excellent, therapy did there big one with assisting. Nursing was always on time with medications. Admissions was my first point of contact and always had answers to my questions and concerns. Activities was great with they're candle light dinner. Thank you. If you are looking for a rehab nursing place I would recommend 100%.

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

Had a family member here for a short stay and was visiting pretty regularly. Staff were friendly…read moreand tried to stay on top of things even when it got busy. Therapy worked closely with my relative and we could see progress over time. Overall, a positive experience for us.

My mom needed to go to a skilled nursing facility after her hospital stay for a pelvic fracture. We…read morewere directed to Morgan Hill Healthcare Center and they were absolutely wonderful. The admin staff really welcomed us like family. The support staff made sure that my moms' needs were attended to. The nursing staff showed their utmost care with such an engaging, friendly and supportive manner. The physical therapy department showed their top notch professionalism and had a customized therapy plan that rehabilitated my mom to the point where she was walking out of the facility. THANK YOU! We hope we don't use you again from a health standpoint. But if we do, we would come back again to your quaint and personalized family like facility.

its the place to be-did a year there----the dinners spoiled me…read more... they have a walkway.....lush backyard....

It was a very tough decision for my family to move my mom out of her home. We shopped around many…read morefacilities and when we told the lady at Aegis Living in Aptos what we were looking for, she said, "Oh, you don't want an active senior community like this, you want a Board and Care home. You should try Wesley House, they're the best in the county." I'll be forever grateful for that referral. The caring and professional staff at Wesley House cared for our mom through all her trials up until last year when she passed peacefully at age 100. I don't know what we as a family would have done without them. As we dealt with our own problems, we never once doubted that our mom was safe, fed and cared for. We knew she was. She was extremely vocal about it. While she would have preferred to stay at home, she knew we couldn't manage her care and she often said that if she had to be anywhere, she was happy in her pretty room at Wesley and grateful for the care she received. She grew quite fond of the staff, who were ceaselessly patient and loving despite our mom's sometimes challenging behavior. Owner, Janet Leon, is a seasoned professional who was able to make on the spot decisions or recommendations that saved my mom and our family untold grief and problems. She helped us navigate the difficult terrain through end of life and we will be forever grateful to her, as well as the Wesley House staff including our beloved Hilda, Horte, Rosa, et al, and Janet's family who all pitched in on the operation. I don't know how to give a better reference except maybe to say the grounds are pretty and the sun room provided my mom with endless hours of quiet warmth, which she craved. The meals are varied and home-cooked. The tone of the facility is upbeat with familiar routines and festive décor for holidays. The fact that it's an open facility inspired our confidence, we could show up anytime and our mom was always presentable and secure. As far as I'm concerned, these people are saints and I hope they're blessed in turn for their good works.

Lynn Herbert is a miracle worker. She has treated me multiple times for vertigo successfully. She…read morewas on medical leave for more than two months after a surgery so I was unable to see her after another episode of vertigo and I went to another physical therapist... I was declared vertigo free by this individual however, it cropped up quickly again after my treatment. Fortunately, Lynn became available and I went to her and because of her expertise, many years experience and her excellent training plus the use of camera goggles she got me over this last bout as she always has in the past. Key for me has been the therapist using the goggles with cameras so they can see exactly what the eye movements are and I believe that is key to successful treatment. Cannot say enough about her. She knows her stuff snd she's an excellent practitioner, compassionate, and understanding as well.

Visit for vertigo and came for treatment. It was the first time I ever knew there was a place to…read morehet help for vertigo. They were amazing !

When we contacted Elevate, we were desperate for help for our 22 year old son who was an addict but…read moreshowing signs of mental health. Mike the sales guy assured us that elevate was a dual function facility, "they treat the drug addiction and the mental health" IT IS NOT DUAL. It's barely addiction. Our son relapsed after 4 days and had a bi polar manic episode within days. It was a placeholder at best. He is worse off than before he went.

becareful who you decide to trust in the program…read more clients are okay but dont get too friendly with staff or trainees

My husband has been receiving great care here. The nurses and staff have great communication…read morebetween them, which is very important in the care they give. They show him the upmost respect and treat him with dignity.The nurses and cna's are skilled and work wonderfully together as a team giving the care the patients need. The facility is clean and very well-kept. Everyone is greeted with kindness and a smiling face!! They really do care for your loved one's!

This place is well-kept and very clean skill nursing facility. I had a tour of the dementia unit…read moreand it looks amazing. Very well run with extremely devoted staff. I get a general feel that many patients and family are happy with the care and service they provide. The nurses are extremely helpful and friendly. Would recommend placing your love ones here based off my visits here.

My grandfather stayed at this facility for a few weeks, and the level of care he received was…read moreheartbreaking. Staff failed to properly change and care for him, which led to him developing one of the worst bed sores I have ever seen. No patient, especially someone elderly and vulnerable, should ever be neglected like this. This place appears severely short-staffed, and the lack of proper attention and compassion showed every day. Families trust nursing facilities to provide basic dignity and medical care to their loved ones, and I feel that trust was completely broken here. I would NEVER recommend this place to anyone of any age. My grandfather deserved better treatment in his final days. I hope this review encourages the facility to make serious changes so no other family has to experience this pain. May my grandfather rest in peace.

the paramedics of the city watsonville and the post acute center cover up a wrongful death that…read moreoccurred thursday evening. when a man who was admitted just hours before started having a heart attack and was screaming for help for over fifteen minutes when no one came to his side. he died next to my brother who was a patient in the same room, number 13 station 3 the man should have never died like that. they let him die!!! and i'm calling sacramento nursing facility investigations