I am currently going for PT for a full knee replacement surgery…read more Bruce has been incredibly helpful. He pushes me when I need it and yet knows when I need to go a little easy. His communication with me is very important as well as helpful. Allison at the front office is very kind and helpful with scheduling. The entire staff are always helpful and supportive. I highly recommend this Facility for any PT.

When I limped into the place, I didn't have great hope. Thought if they could just reduce the…read morelimp, this old lady with the new knee would do just fine. Joseph Lara took me in hand! He was kind, firm, professional and made me feel like he really saw me and took my groans into account. The assistants were also very professional. They were very helpful with the equipment and they do a great job of keeping everything spotless and making the front desk a welcoming place.

I've had to be in physical therapy for about 2 months so far, and ever since the day I first walked…read morein everyone was extremely welcoming and kind. Clint spent all the time that was necessary to 'properly' identify how he could help my condition in the best possible way. He didn't do a 'rush job' like I've experienced at another PT place I've been to. Everyone that works there has a great personality and is funny, which helps the PT feel like you're not there as long. =) Kyle is especially funny, but everyone on the team is great to talk to during the session. I also still receive personal attention at every visit from Clint, who is a busy guy cause he runs the place ;-) Sally also deserves a special note for her AMAZING massages! If you need some PT and want to work with experts as well as be in a fun environment, I definitely recommend this place!

Very knowledgeable, instructive for also learning exercises for home, 1 on 1 care, extremely clean…read morewith cleaning all exercise equipment and surfaces before and after use. Very close to home with an excellent experience.

Dr. Bob and his amazing staff are experienced and friendly. One morning I woke up with horrid neck…read morepain and I called in desperation and they were able to see me the same day. I was treated with urgency, care and kindness. Together, we made a plan for treatment and we have been continuing maintenance ever since. I am always impressed with their flexibility and accommodation, as my own availability changes all the time and sometimes I need to reschedule with short notice. I truly appreciate this. They also keep a massage therapist on staff and I have been taking advantage of this service regularly. It is such a great pairing to get ready for an adjustment by first having a massage. It's like chocolate and peanut butter - they go great together! With my 25 years seeing a chiropractor I had some big expectations when I moved to Gilroy and needed to find a new Dr. I have been incredibly pleased and I totally understand how they have been voted Gilroy's Best over the years.

Everything went smooth during my appointment. The doctor took time to go over my history and asked…read moresome thoughtful questions. I appreciated the calm attitude and the way they explained different options I could consider. It didn't feel rushed and they made sure I understood what was being said. Staff was alright and the check in process was quick. Not perfect but overall it felt like I was in good hands.

Dr. Masula is a great resource and wonderful chiropractor. He is so knowledgeable and I left…read morefeeling great. He was able to address several other issues I was having, in addition to my low back pain. Dr M tested me more throughly than most specialist I have gone to for my migraines! His office is in Hollister at 890 Sunset Drive. I'm looking forward to my next adjustment!

Excellent care from Dr Masula. I couldn't recommend highly enough. He's very knowledgeable and very…read moreprofessional. I've been coming to him for about 4 years.

I was genuinely disappointed with my experience here, especially because I really wanted this…read morepractice to work out. I'm currently pregnant and specifically sought out chiropractic care because I really value having that support throughout my pregnancy. I've also been receiving chiropractic care for about 10 years and have seen 6-7 different chiropractors, and I've never experienced a process quite like this. My first appointment was $57, which I was told was discounted from their normal $130 initial appointment. What surprised me was that the initial appointment wasn't even with the chiropractor. It was about 30 minutes with a chiropractic assistant and consisted of going over my paperwork, taking posture images, doing the INSiGHT CLA scans along my back, including the thermal scan, and doing the finger/HRV test. That was basically the entire appointment. I never saw the chiropractor and received no adjustment or treatment. I understand every office does things differently, but I honestly didn't feel like that appointment was worth the $57 I paid, let alone $130. In the 10 years I've been going to chiropractors, I've never had an initial appointment where I didn't even see the chiropractor or receive an adjustment. I came back for my second appointment expecting to finally start care. I was presented with a six-month plan totaling $2,280: 33 chiropractic visits at $60 each, plus three required progress exams at $100 each. I want to be clear, I was willing to commit to the chiropractic visits. My issue was being required to pay an additional $300 for three more progress exams/scans. I asked if I could simply purchase the package of visits without them, and I was told no because that's just not how their office works. I asked several times why these scans were necessary and what they were actually going to tell the doctor that made them necessary to repeat three more times. The answer I kept getting was essentially that she "doesn't want to guess about my health." That didn't really answer my question or explain why I needed to spend another $300 on them. I even explained that I wasn't saying I would never do another scan. I wanted to actually receive care first, build trust with the chiropractor, see how I felt, and then potentially decide to do them later. I thought that was a pretty reasonable compromise, especially since I was willing to commit to all of the visits. But there was absolutely no willingness to work with me on it. To be fair, they did tell me I could pay around $75 per visit instead of doing the package. But at that point, it wasn't really about the difference in price anymore. The entire interaction had changed how I felt about receiving care there. I'm pregnant. I came in genuinely wanting to find a chiropractor I could see consistently throughout my pregnancy, and I was ready to commit to doing that. I wanted to feel like there was some interest in building trust with me and figuring out a care plan I was comfortable with. Instead, it felt like the priority was getting me committed to their predetermined plan, whether I paid upfront or monthly, rather than actually working with me to provide the care I was asking for. That was ultimately what made me walk away. After two appointments, $57 spent, and still never receiving a single adjustment, I decided this wasn't a practice I felt comfortable continuing with. I completely understand that an office can structure its services however it wants. But I also think patients should be able to question why something is necessary, especially when they're being asked to commit to more than $2,000 in care. I really think this experience could have gone completely differently if there had been even a little willingness to work with me and earn my trust. Unfortunately, I left feeling like I was being sold a program rather than cared for as an individual patient.

Dr Cassidy is amazing. I would recommend her to anyone She has me up and around again.read more

If you're looking for a knowledgable, caring chiropractor who knows his craft, and takes the time…read moreto listen in order to better treat you, "Dr. John" is your guy. He has accomplished more, in fewer visits, than any other chiropractor I've been to. He explains each adjustment before performing it, and he really puts you at ease. Highly recommended!

Amazing! I had always went to Dr offices when u had back pain spent hundreds of dollars on lab work…read morejust so that they could tell me nothing was wrong. When I came to John for the first time he imminently knew what was wrong, no labs no xrays. I have been on my 4th allignment & my back tenderness feels good no more pain I have also been migraine free for 1 month ...thank you John for helping my back not be sore & tender your awesome

About a month ago, I finally decided to do something about the back pain I'd been living with since…read more2020 after injuring myself while lifting a piano. For years, I honestly believed this was something I'd have to live with for the rest of my life. I'm only 28 years old and have a family of four. After reviewing my X-rays, I was told my back looked more like that of a 45-year-old. I'd been dealing with this pain since I was 22, and it affected almost every part of my daily life. Standing in one place for just 15 minutes would put my pain at a 9 out of 10. Some days were better than others, but on the bad days, all I could think about was not being able to be as active with my kids as I wanted to be. Today, just three weeks into treatment, my pain has dropped to about a 2 out of 10. The sharp, constant pain has turned into a mild, dull ache, which I've been told is a normal part of the healing process from the spinal decompression machine. The doctor believes that by eight weeks, my pain should be completely gone, and I truly trust his expertise. I only wish I had known about Crossroads sooner. The entire team has been knowledgeable, supportive, and genuinely committed to helping me recover. If you're dealing with back pain and feel like you've run out of options, don't give up hope. My experience has shown me that healing is possible, and in my case, it didn't require surgery. Thank you to everyone at Crossroads for giving me my life back and helping me look forward to being active with my family again.

Both my daughter and I had an appointment and are very satisfied with the service we received from…read moredr. Cluckhan and dr. Hartman . Both doctors took great care of us, listened without a rush and really tried to understand our issues. I highly recommend this place.

Im so thankful that Donna reached out and called me after I severely fractured my pinky at work…read more Unbeknownst to me my surgeon had put in a request for me to be seen by Banister hand therapy but they were out of network for my workers comp and workers comp was trying to send me to a terribly reviewed place in salinas. Donna called me and communicated directly with my adjuster and got me approved for 12 visits. Everyone has been super friendly and have really helped me with my injury. Super thankful to have gone to the right place. Highly recommend.

Thank you Donna, Suzanne & Jack for helping me recover from…read moremy Sagittal Band Rupture. I am back on the bike 100% and doing what I love! I don't know how I could have done it with out you guys!! XOXOXO Rachelle