Horrible service! Came in I purchased a new Shinola Vinton…read more38mm it arrived with a dead battery. I called and they told me it was $35 no problem! I came to drop off the watch and they said it was free because it was a new watch, I left my name and number, I got a call back apologizing saying it was a mistake and I have to pay $35 because I bought it from a 3rd party which I said no problem if they can change the battery and I'll pay when I come back since I had already left... they told me no problem and to come back in 30 min. I come an hour later just find out they haven't touched the watch because there had not been a payment of $35 yet. Absolutely horrible, Not only did I get a new watch with a dead battery, I had to pay $35 (no problem), worst part is the having me wait around for over an hour just so I can come back and pay and wait longer... Positives- manager did resize watch for me

I'm looking for a travel sling bag or a bum bag! This location didn't have what I was looking for…read more They have premium leather goods such as travel overnight and laptop messenger bags. For quality of leather, the price point is not expensive. If you are in the market for a nice timepiece aka watch! They have some really unique watches. Thank you Kevin for your warm welcome into the store.

I met Bar Mandalevy in a street fair in San Francisco and purchased a few of his unique leather and…read morehemp bracelets. I wanted to buy more for gifts and was glad to learn the business is based in L.A., although it's a mobile business. They offer online and phone ordering and free shipping. I received my order fast and the experience was flawless.

From the owner: We specialize in leather bracelets and accessories for men and women. All our merchandise is top…read morequality and now we also sell online and we offer free shipping.

I love the bags are 100% leather and light weight. The styles are very cute and the colors are…read moreconsistent with the pictures. The zipper very good quality.

Situated across the street from Santa Monica's famed Urth Caffé and just two doors down from the…read moreever-popular Shoop's Deli, SUSU Handbags on Main Street delivers a thoroughly delightful retail experience for anyone in pursuit of exquisitely crafted high-end handbags at a remarkably affordable price. I purchased a beautiful blue satchel-style leather handbag as a gift for a dear friend, and she couldn't have been more pleased with it! If you're in the market for a handbag, do yourself a favor and head over to SUSU (named for its personable and extraordinarily talented owner/designer Susu Zheng). You won't be disappointed!

I try to buy my boots when in Italy but my last trip just didn't allow for enough time to shop as I…read morehad planned. Yesterday I walked from my home down to the Abbott Kinny location, prompted by the good reviews. What a disappointment. The clerk, who had been outside when I arrived, walked past without a greeting and settled into a corner desk area. I walked the shop noting a few pair that might work for what I had in mind. The display was sparse and the clerk never raised his head the entire visit. No worries. I know of a place down the street with plenty of choices and really friendly personnel.

I first heard about this brand when someone identified the exact style of boots worn by Elizabeth…read moreOlsen as Scarlet Witch in Captain America: Civil War when she fights Crossbones in the first scene of the film. The boots were a unique style and I loved reading the history of the brand and why they're different from other boot brands. I almost bought a pair online via another retailer, but saw many reviews recommending you go to a retailer and try the shoe on in person. (Sizing can vary based on each style, as the boots are handcrafted.) I visited the shop around Thanksgiving which wasn't too busy. Parking was a bit of a challenge, but we eventually located a spot behind some restaurants and were able to walk to the shop. (It's in a cute part of town with these trendy boutiques and restaurants, which is fun to walk around in.) The staff were friendly and happy to answer any questions. They were helping a few people with some choices and I asked one girl about the Nena (which is the style mentioned above) in my normal boot size. She brought them out and had me try them on, along with the next size down. I was glad I came in to try them since my normal 7 was huge and too clunky to wear with the right socks. I went down a half size and was glad I did. I did have to walk away to think about them but came back the same day to purchase them. They're not cheap boots but they're worth every penny. Very soft leather, sturdy soles, and very easy to coordinate with outfits. I've gotten many compliments on them. Also they're surprisingly easy for me to walk in and are comfortable. (I'm usually wearing flat shoes because I'm terrible in high heels but these may be my favorite boots I own.) Valentina, the gal who waited on me, was wonderful. Very knowledgeable about the brand and had some good recommendations for styling. She was wearing a pair of the brand's boots with a cute overalls jumper and explained that she had them for a long time and they're her go to. When you buy a pair of boots, they give you a large fabric tote to carry the box in. It may be a while before I make another purchase from here, but if I was in the market for another pair of boots, I'd come here.

Home sweet home is the feeling you get when you step into Boca! I know I'm not the only one who…read morefeels the love and the connection to our community. Denise, Hilary and the team welcome you with smiles. Then the fun starts...Some many wonderful options to choose from. Want clothes, accessories, jewelry and local palisades community goodies? They have it all. Styling to help you put your perfect outfit together. Boca

My hands down favorite boutique for women in Pacific Palisades. It has a helpful and knowledgeable…read morestaff that always put a smile on my face. Boca has an Incredible selection of clothing and accessories as well.

I had a Great experience shopping for My Tabby Bag! I was…read morejust going to glance at the bag that I've had in my Online shopping cart for weeks! However, I was greeted with Kindness & Friendly Sales person Johnny! He showed me My Bag , the different straps, I tried it on, & I was Sold! I got the tag engraved with my initials! Lovely purse!! Fun experience! The rest of the staff were also very nice! I even got a follow up text a couple of weeks later!

Came in this afternoon with my two kids in tow to get a free service done on an item I bought for…read moremy husband for our anniversary. I was greeted immediately by Johnny who was so pleasant, helpful and knowledgeable. I didn't plan on buying anything but after Johnny showed me some other items I decided to upgrade my husband's current gift. Johnny offered my kids waters and entertained their silly questions. He also beautifully gift wrapped the item! I left feeling throughly satisfied. I will be back!

The service is outstanding! The young ladies were so accommodating, friendly and attentive…read more Reminded me of how (when customer service was top notch) things use to be.... Very nostalgic! The selection however is something to be desired. They had a nice purse selection but I was there for the shoes and well‍...but NOT a lot to choose from. More like a very small boutique with pretty expensive things...

Zero respect and appreciation for customers This is…read moredefinitely one brand I will never shop with again tory burch.com extremely unprofessional zero respect for customers humiliated me after I called because I did not receive my parcel and refused my refund. Very disappointing very sad. The only thing that I can say they made me cry, I would never shop with them again ! Date of experience: May 02, 2023

2nd Street in Santa Monica is a solid spot for secondhand fashion. Tons of selection, especially…read morefor women's clothing, really cool pieces and a lot to browse. The men's section is smaller, but there's still some good finds if you dig. The staff is friendly, and the store is well organized, making it an easy place to spend time looking through everything. Worth a visit if you're into thrifted or designer resale.

I can't even give this place a star that's how bad it is!!!…read more I dropped off some stuff to sell ( all new Merchandise with tags and MSRP) they selected 20 of 30 on point items in season and offered me $1.00 per piece!!!! I'm a clothing wholesaler and I've never heard anything so stupid in my life. They will retail from $20-$25.0 I told them put everything back in the bag. Seriously, how incredibly insulting