I don't like leaving bad reviews but I've had 2 very frustrating encounters here. I bought almost…read more1,000 grommets to install on a jacket sample after Behrooz told me he would let me rent the die sets from him so I wouldn't have to purchase those separately (they're over $100 each and I needed 4). I purchased the grommets and returned a couple of weeks later to rent the die sets from him and he then changed his mind and said he couldn't rent them to me because he uses them and he acted as if he had no idea what I was taking about when I told him he said I could rent from him. I would not have bought the grommets if I knew I had to buy the die sets as well. The whole point was to rent the sets and save money. I could have bought much cheaper grommets and die sets elsewhere, which I will be doing now. The second encounter- I was trying to learn from him about grommet installation. I know it's not his job to educate me, but I simply asked a question as to why some grommets look different from others on the backside when they are installed and he told me to "stop being so picky" and got annoyed and blew me off and wouldn't give me an answer. I told him I just wanted to understand the difference but he refused to give me an answer. Again, I know it's not his job to teach me anything, but the poor customer service was very frustrating especially as someone who was planning on buying in bulk for production. I will unfortunately be finding another supplier.

When I'm in dtla and I'm need of some leather goods I always come here. They have a great selection…read moreof items you can choose from. Being very helpful and communicative, I highly Recommend coming to check these guys out when you get a chance, I appreciate the help. I will be back here.

Great selection, great staff, small business, Cute and friendly pit bull. What else do you need?…read moreThe hats are gorgeous and the prices are great for the quality of the item. I highly recommend you shop here!

Damn! Such good customer service. Bought myself and my hubby two custom hats and also picked up…read moresome amazing, locally sourced jewelry and unique vintage pieces. The store is so well curated and the staff are amazing and so kind. Felt like a lot of love went into the store. For sure will be back!!!

I am extremely happy with United Leather!! The customer service is fabulous and the choices of…read moreskins and colors are endless!!! I am excited to visit again !!! Thank you Teresa

the shop is beautiful, huge selection and really affordable for the quality. people were friendly…read moreand the leathers were all very high quality. will be returning

I needed an outfit for a dodger game within four hours of first pitch. I please quickly got nice…read morefitting jeans and a jersey of my team with help from the proprietor,. I walked out happy!

4.5 stars but rounding up -- Nice place, friendly, well organized but I will not go back…read more It was way weird vibes how when my friend and I were told there was a 30% discount on EVERYTHING when we got there but 10 minutes later when I got to the counter to buy a shirt they only gave me 15% off. Uhmmmm ok. Not the price I expected to pay but the shirt was still cool so I just rolled with it. I decided not to mention anything about how weird it was to switch it up like that because: 1) I did not have the energy to open myself to the potential of a negative response 2) it's a locally owned business so me paying a little more is all right I suppose 3) yeah damn this economy so I get it.....I guess 4) Westwood rent is high and 5) I can still afford the item without the additional 15% off But in the car I was like damn I don't feel fully satisfied with my shopping experience it was kinda weird how they switched it up Anyways 9.5/10 would recommend to others -- they have a good selection considering how the store is not very big, it's well curated with on trend styles, racing jackets, gorpcore fleece stuff etc. etc but also I won't go back to do any of my random shopping sprees during my lunch hour because I hate being lied to.

Amazing customer service !! They really care about their products ... I got a shirt from a 3rd…read moreparty retailer that wasn't constructed as well as I'd like .. one of the owners took my message to heart and fixed the problem with me no questions asked .. he really wanted me to have a nice shirt that i could wear ... the replacement was sent out and I feel much better about my purchase .. Bravo. Keep supporting American brands like this !

I bought a sweater and a flannel and after wearing the sweater for only one night, I had to write…read morethis review. I tried on the flannel at the store which I really enjoyed and bought the sweater after being recommended it from the dude who was helping me. I can confidently say he was 100% right about the sweater. The quality of the fabric is genuinely worth the price. Immediately, when I put on the sweater for the first time, I could tell this was the real deal. The sweater felt like how sweaters used to be made back in the day when they had a ton of quality and you knew it was going to last a long time with proper care. And the same with the flannel I immediately loved the flannel when I tried it on but the sweater was something truly amazing in my opinion. I used to be into Born X Raised a lot and would buy various sweaters from their drops over the years literally hoping they would one day use the quality Freenote uses and they never have. Over the last year was looking for a new label to support and it's definitely this one. I was extremely happy with my purchases and look forward to returning

Thank you Max for bringing my custom shoes to life. I can guarantee you that I am the first person…read moreon that West coast who had these custom Crocs made and truly want to thank you for putting them together. I look forward to have you making me another pair and can't wait to put these things on.

Tomorrow is my late father in law's birthday. I gifted my husband Richard York (jr) a bottle of his…read moredad's favorite Lagavulin drink and an old bag I remade with leather. We found Richard Sr's old duffel bag few months ago that had his Air Force dog tag on it. It was dirty, moldy and torn. Richard was going to throw it away but I washed it and had the bag remade with a leather craftsman who did a beautiful job and made it exactly to my design (thank you, Max!!). Cheers to keeping memories alive and making new ones #keepingmemoriesalive #secondlife #oldandnew #beforeandafter

Nice selection of boots and accessories. Prices aren't CRAZY but not cheap. Most boots are between…read more$500 and $1000. Quality seems good so I'm sure it's worth the money. Plus boots last a long long time.

This is always a must see shopping destination for my friends visiting from out of town who love…read morewestern wear. It's in the heart of beautiful Sunset Plaza. It's one store that has only gotten better over the years. The displays are fantastic and they have the most amazing selection of cowboy boots and sterling silver/turquoise jewelry, suede jackets, vests, and all kinds of unique southwestern items. For men and women. The styles range from classic to totally unique. Superb quality. The prices are on the high side, but there is the convenience of being able to find a curated western store like this right in the middle of West Hollywood (you don't have to drive to Phoenix) plus their selection and taste is impeccable. They even have boots with rollerskates on them! It's really a fantastic store and the people who work here are very welcoming and knowledgeable about the merchandise. They have tons of free parking in back. Definitely worth a visit and if you do get something here it's going to be high quality, very unique, long lasting and very wearable as well. And the store smells wonderful.

I try to buy my boots when in Italy but my last trip just didn't allow for enough time to shop as I…read morehad planned. Yesterday I walked from my home down to the Abbott Kinny location, prompted by the good reviews. What a disappointment. The clerk, who had been outside when I arrived, walked past without a greeting and settled into a corner desk area. I walked the shop noting a few pair that might work for what I had in mind. The display was sparse and the clerk never raised his head the entire visit. No worries. I know of a place down the street with plenty of choices and really friendly personnel.

I first heard about this brand when someone identified the exact style of boots worn by Elizabeth…read moreOlsen as Scarlet Witch in Captain America: Civil War when she fights Crossbones in the first scene of the film. The boots were a unique style and I loved reading the history of the brand and why they're different from other boot brands. I almost bought a pair online via another retailer, but saw many reviews recommending you go to a retailer and try the shoe on in person. (Sizing can vary based on each style, as the boots are handcrafted.) I visited the shop around Thanksgiving which wasn't too busy. Parking was a bit of a challenge, but we eventually located a spot behind some restaurants and were able to walk to the shop. (It's in a cute part of town with these trendy boutiques and restaurants, which is fun to walk around in.) The staff were friendly and happy to answer any questions. They were helping a few people with some choices and I asked one girl about the Nena (which is the style mentioned above) in my normal boot size. She brought them out and had me try them on, along with the next size down. I was glad I came in to try them since my normal 7 was huge and too clunky to wear with the right socks. I went down a half size and was glad I did. I did have to walk away to think about them but came back the same day to purchase them. They're not cheap boots but they're worth every penny. Very soft leather, sturdy soles, and very easy to coordinate with outfits. I've gotten many compliments on them. Also they're surprisingly easy for me to walk in and are comfortable. (I'm usually wearing flat shoes because I'm terrible in high heels but these may be my favorite boots I own.) Valentina, the gal who waited on me, was wonderful. Very knowledgeable about the brand and had some good recommendations for styling. She was wearing a pair of the brand's boots with a cute overalls jumper and explained that she had them for a long time and they're her go to. When you buy a pair of boots, they give you a large fabric tote to carry the box in. It may be a while before I make another purchase from here, but if I was in the market for another pair of boots, I'd come here.