Armando is a craftsman that takes pride in the work he does…read more I do a lot of research before deciding on a place and am happy I found Armando! He took care of my shoes and created a lifelong customer out of me! He's incredibly knowledgeable and passionate about the work he does - and it definitely shows through!

Today I realized that my daily TUMI shoulder bag was about to rip and the cross-holder was close to…read morecoming off. I was planning to travel with it later today, so I went on Yelp and saw that Mr. Armando was at the top of the recommendations list. I gave him a call, and he told me to come in. I showed him the issue with my bag, and he said it would take an hour--but he finished in less than 15 minutes. He sewed it so well that it actually feels stronger than when I first bought it. I highly recommend Mr. Armando. His shop is centrally located on the Westside, the service is excellent, and he has a great personality--very warm and welcoming. Bonus: there's parking behind the shop. Another bonus: the price is great for the quality of work he provides. I definitely recommend this business for any shoe or bag repairs. Thank you for saving one of my favorite bags, Mr. Armando!

As an Elite Yelper, I take my job seriously: I find the best through Yelp, and then I Yelp about…read moreit. I've been driving around with two pairs of leather boots in my trunk forever, looking for a shoe repair place I could trust. The last spot didn't exactly impress me (RIP to the sad Tory Burch sole replacement), so I went back to my trusty Yelp -- and that's how I found Mike's. After circling the block a few times and realizing parking is basically a myth before 4 PM or after 7 PM, I finally slid into the 7-Eleven lot, grabbed my boots, and walked in. Gary took one look at them and said, "These are nice boots." And I said what I always say: "I don't wear cheap shoes. Maybe I didn't pay full price, maybe they were gifts -- but I take care of what I own." He showed me some of the work he does -- Christian Louboutins, YSL, Gucci, Louis Vuitton -- the whole high-end runway of clientele. And let me tell you: the craftsmanship speaks for itself. He took my boots and completely refurbished them. I wish I had before-and-after pics because the transformation was insane. They looked brand new. I picked them up, paid happily, and immediately brought in my two pairs of Louboutins. Not cheap, but absolutely worth it. He rebuilt the entire heel structure, made them stable again, reglazed the soles, buffed, shined, restored -- basically brought them back to life. Then I threw in a pair of Michael Kors just to test him -- and they came back looking like they walked off the shelf yesterday. Here's what I'll say: Gary can do no wrong. Whether it's red bottoms, YSL, Gucci, LV, Tom Ford, or a pair of beloved everyday boots -- he treats everything with the same precision and pride. His work is immaculate. People literally come from Beverly Hills to bring him their shoes, and now I know why. Shoe repair shops are few and far between these days, and finding someone this good is rare. If you care about your shoes the way I do, Mike's is the only place you need. And Gary is the only guy you need doing the work!

I recently brought two items to this business for repair. The man running the shop said a number…read moreof, in my opinion, rude things to me and quoted me $100. I went to Quality Shoe Repair near LAX instead. The man there quoted me $35 for both and fixed one item on the spot.

I have been coming in and out if this store for years. I often stop by just to say Hey! to Mary and…read morewhoever might be on 'duty' that day. Mary, has not only become a friend; but her style and 'backbone ' are a welcome relief from the usual bland retail mentality. I see some of the negative reviews and I'm amazed because this has not been my or my numerous friends experiences who have been introduced to this business by me. Ce la vie!

DO NOT BUY CUSTOM LEATHER JACKETS HERE…read more These guys have no idea what they are doing when it comes to measurements and tailoring and have terrible customer service to top it off. I wasted $1,600 on a leather jacket that's 10" too big for me and they won't exchange it or give me my money back. I stopped into the store one day, and a woman named Mary extolled the many benefits of a custom tailored leather jacket, mainly the specifics of how well it would fit. I bought one, and she took my measurements for it at the store. Nearly six months later it arrived and was WAY too big (see photo #1). We arranged for a return and she asked me for my correct waist size. I told her (and this is in writing via email exchange "I wear a size 32" jeans") and she assured me that would be enough for the correct jacket to be sent. Another nearly six months go by, and the new jacket arrives. And low and behold, it is again way off in the waist. I measured the waist (see photo 2) and it corresponds to a size 44" jeans. And now the store is accusing me of having worn the jacket and refusing to process my return, sent the jacket back to me, and refuses to answer my calls or emails. I spent a year dealing with these clowns. They are negligent and have no clue what they are doing. They got the measurements wrong not once, but twice in row! And now because they don't want to have to pay for the jacket (presumably the manufacturer is not to blame so they would be stuck with the bill) they are looking for loopholes in their return policy to stick me with the bill despite the fact that this is clearly their fault. DO NOT BUY THINGS FROM THIS STORE - THEY HAVE TERRIBLE CUSTOMER SERVICE, AND HAVE NO CLUE WHAT THEY ARE DOING

Horrible service! Came in I purchased a new Shinola Vinton…read more38mm it arrived with a dead battery. I called and they told me it was $35 no problem! I came to drop off the watch and they said it was free because it was a new watch, I left my name and number, I got a call back apologizing saying it was a mistake and I have to pay $35 because I bought it from a 3rd party which I said no problem if they can change the battery and I'll pay when I come back since I had already left... they told me no problem and to come back in 30 min. I come an hour later just find out they haven't touched the watch because there had not been a payment of $35 yet. Absolutely horrible, Not only did I get a new watch with a dead battery, I had to pay $35 (no problem), worst part is the having me wait around for over an hour just so I can come back and pay and wait longer... Positives- manager did resize watch for me

I'm looking for a travel sling bag or a bum bag! This location didn't have what I was looking for…read more They have premium leather goods such as travel overnight and laptop messenger bags. For quality of leather, the price point is not expensive. If you are in the market for a nice timepiece aka watch! They have some really unique watches. Thank you Kevin for your warm welcome into the store.

Excellent work and great customer service!…read more My boots needed a polish and my suede heels needed new tips. Both were done beautifully and they offered the option of more extensive repair on the heel but it wasn't worth it for a pair I barely wear. They weren't pushy about the more expensive option which I appreciated. It took about 2 weeks, but they texted me as soon as they were done.

I have recommended this business to everyone who has needed any shoe repair ... they are always…read morequick, professional, kind, and efficient. They've been able to fix all but one of my shoes, and each shoe has come out looking just like the day I bought them. They even fixed a pair of heels I thought were beyond repair. I haven't gone to many shoe repair stores so I'm not sure how I'd compare pricing, but it's always felt more than fair to me for what I'm getting in return!

I met Mrs. Candance about 3 years ago and I must say, this Woman is simply AMAZING. I love to hang…read moreout, get all gurly up, get her personal stylist recommendation and yes, it comes in handy. February 2014, Mrs. Candance allowed me to have my Wedding to Steven Schwab at her Boutique. She along with her assistant turned the Boutique into a Wedding Hall. It was BEAUTIFUL. I have nothing but Love for Mrs. Candance. I'm so Happy to have met you & truly value our FRIENDSHIP. Yvette & Steven S.

The owner & stylist is amazing! From the moment U walk into her boutique she greets U with a…read moregenuine smile -a welcome & a lot of LUV! Not only is ALL THAT N' MORE the place to shop for fashionable pcs but.....she has jewelry - hats - purses- candles - soaps +++ and a great "resale" rack! Check it out 4 urself - U will b happy U did! Ms.

Wonderful job on my shoes, thank you again! Looking forward…read morefor being your more shoes.

I was visiting from Fresno, California unfortunately, my shoe broke. I search the repair shop. Mike…read moreshoe repair came out in Santa Monica. I went there. The guy was very professional and friendly. He fixed my shoes for one hour with the best price and very professional service. I've will recommend.

This place has been in biz since 1895 so they must be doing something right. Tailoring is done on…read morethe premises on the second floor. Their main item is denim jeans. They also sell leather shoes, belts, gloves, etc.

I have mixed feelings about this place, they offer a great selection of stuff, great filson bags,…read moresome really cool ties, and nice jeans that are ridiculously priced, which is general trend for the entire store. And depending when you go in there you can find some nice girls running the place or you can meet this guy that was a real d**k to my buddy. So I would not recommend it unless you are willing to overpay and don't care too much about customer service.

This spot is great. They fixed my Louis Vuitton luggage and changed straps on my wife's gucci…read morepurse. I guess they're only open on Friday and Saturday now. This guy fixes everything and does a heck of a great job. Highly recommended.

the worst service ever. I never write reviews I usually walk away if I don't like it, but this…read moreperson was one of the worst that I had to deal with; rude, not helpful and I'm surprised he's even in business.