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    Coach

    4.2 (19 reviews)
    Ultra High-EndLeather Goods
    Closed • 10:00 am - 9:00 pm

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    3 years ago

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    3 years ago

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    1 year ago

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    8 years ago

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    10 years ago

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    5 years ago

    5 stars customer service thank you so much to Alex and Claire for being so nice and helpful I will be returning soon!

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    11 years ago

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    8 years ago

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    11 years ago

    I had a great customer service experience here. The sales clerk was very helpful, friendly, and accommodating.

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    9 years ago

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    Angelo's Shoe Repair - Angelo's Shoe Repair :)

    Angelo's Shoe Repair

    3.9(94 reviews)
    1.0 mi

    I had a pair of high quality Italian shoes that lost one of the bottom plates of the heel. It was…read morewood with a thin rubber layer, they were replaced with a rubber piece and staples. It works, no one sees it but me, but for the price I was disappointed. I'll go back, but not with my very good pieces.

    They are thieves, and they do shoddy work…read more I had a very disappointing experience with this business and cannot recommend their services. I brought in two pairs of shoes, each needing a heel repair on one shoe. I was charged $40, only to later discover that the rate is $20 per shoe--yet only one shoe was repaired despite my bringing in the full pair. The man with whom I was dealing was so combative that I chose to let it go. Additionally, I had previously brought in another pair a little over a year ago. Unfortunately, the heel fell off again while I was walking into a restaurant. When I returned and explained the situation, I was told that I must have originally brought in only one shoe--an explanation was ludicrous, as I would never do that. If 1 shoe is going to fall apart, it's same to assume the other will as well. Again, I did not argue. I paid $80 for the two pairs I picked up and was issued the same ticket for the new pair I had just dropped off. I was advised to contact the owner regarding the recurring issue, as the repair work had clearly not held up. I spoke with two different employees (manager? owner?) over the phone, both of whom assured me they would investigate and call me back. No one ever followed up. When I called again a few days later, I was simply told the shoes were ready. When I went in to pick them up, I was told I owed $100. I laughed because I genuinly thought he was joking! This same grumpy and combative man claimed I had not paid for the previous two pairs and was also charging me $20 for the current repair--even though it was to fix their own prior workmanship. When I explained that I had already paid, he insisted otherwise and showed me a calculator printout that said $100. He said that if I'd paid, he would have a receipt. So furious, I stormed out. After checking my wallet, I found the $80 receipt confirming my payment. I called back and offered to send a photo of the receipt as proof. I was asked to return in person, to which I said "never!" I requested a number to send the photo instead. He agreed but never sent me the number to text!!! Hmm....did he realize how he's been busted trying to steal from me by double charging? Had I not kept my receipt, I might have been pressured into paying for services twice. I'm sure it's happened with plenty of customers who did not hold on to their receipts! I find it funny that this dude was so unrelenting about being paid, yet I never heard back from him. Now, I need referrals for a good shoe repair shopt please!

    Photos
    Angelo's Shoe Repair
    Angelo's Shoe Repair
    Angelo's Shoe Repair

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    Sedler's Shoe & Handbag Repair - Before repair

    Sedler's Shoe & Handbag Repair

    4.1(122 reviews)
    1.8 mi

    I recently brought a pair of Charles David platform heels to Sedlar's Shoe Repair, and I couldn't…read morebe happier with the results. I found the shoes at a thrift store, and they were almost brand new. Unfortunately, after wearing them for only a few minutes, the upper and sole completely separated. To make matters worse, the silver finish around the heel area started peeling off during the same outing. I was devastated because they were such beautiful shoes. At first, I tried fixing them myself with super glue, but quickly realized this was a job for a professional. That's when I decided to take them to Sedlar's Shoe Repair. From the moment I dropped them off, I felt confident they knew what they were doing. They asked for cash payment in advance, which was perfectly fine with me. When I picked up my shoes, I was genuinely amazed. Not only were they repaired, but they looked much better than I expected. The workmanship was excellent, and the shoes feel solid and wearable again. It's becoming harder and harder to find skilled shoe repair shops in Los Angeles, and I really appreciate that Sedlar's is keeping this craft alive. If you have shoes, boots, handbags, or other leather items that need professional attention, I highly recommend giving them a try. I'm thrilled to have my favorite shoes back, and I hope this wonderful old-school neighborhood business stays around for many years to come. Let's support the talented local craftspeople who help us repair and reuse instead of throwing things away.

    Mr. Sedler is the best at what he does! He always has a solution and prices his work so reasonably!…read moreHe is a gem!

    Photos
    Sedler's Shoe & Handbag Repair - Before repair

    Before repair

    Sedler's Shoe & Handbag Repair - After repair

    After repair

    Sedler's Shoe & Handbag Repair

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    The Stronghold

    The Stronghold

    3.2(75 reviews)
    2.4 mi•Venice
    •$$$$

    I have been coming in and out if this store for years. I often stop by just to say Hey! to Mary and…read morewhoever might be on 'duty' that day. Mary, has not only become a friend; but her style and 'backbone ' are a welcome relief from the usual bland retail mentality. I see some of the negative reviews and I'm amazed because this has not been my or my numerous friends experiences who have been introduced to this business by me. Ce la vie!

    DO NOT BUY CUSTOM LEATHER JACKETS HERE…read more These guys have no idea what they are doing when it comes to measurements and tailoring and have terrible customer service to top it off. I wasted $1,600 on a leather jacket that's 10" too big for me and they won't exchange it or give me my money back. I stopped into the store one day, and a woman named Mary extolled the many benefits of a custom tailored leather jacket, mainly the specifics of how well it would fit. I bought one, and she took my measurements for it at the store. Nearly six months later it arrived and was WAY too big (see photo #1). We arranged for a return and she asked me for my correct waist size. I told her (and this is in writing via email exchange "I wear a size 32" jeans") and she assured me that would be enough for the correct jacket to be sent. Another nearly six months go by, and the new jacket arrives. And low and behold, it is again way off in the waist. I measured the waist (see photo 2) and it corresponds to a size 44" jeans. And now the store is accusing me of having worn the jacket and refusing to process my return, sent the jacket back to me, and refuses to answer my calls or emails. I spent a year dealing with these clowns. They are negligent and have no clue what they are doing. They got the measurements wrong not once, but twice in row! And now because they don't want to have to pay for the jacket (presumably the manufacturer is not to blame so they would be stuck with the bill) they are looking for loopholes in their return policy to stick me with the bill despite the fact that this is clearly their fault. DO NOT BUY THINGS FROM THIS STORE - THEY HAVE TERRIBLE CUSTOMER SERVICE, AND HAVE NO CLUE WHAT THEY ARE DOING

    Photos
    The Stronghold
    The Stronghold
    The Stronghold

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    Brentwood Country Mart Shoe Repair - Before

    Brentwood Country Mart Shoe Repair

    4.0(28 reviews)
    2.4 mi•Brentwood

    OMG the BEST, the BEST, the BEST!…read more They are seriously MIRACLE WORKERS! In desperation and little hope, I brought in a leather seat cover from a brand new mid century style chair...ie: the leather was smooth and flawless with no texture or 'patina' to help hide imperfections. Yes, I, in my infinite wisdom, managed to get chocolate on a gorgeous and brand new chair which, as most folk know (other than myself) will permanently stain leather...ACK! What's worse, it wasn't even my own gorgeous brand new leather chair that I was ruining! I was already mentally prepared to suck it up and buy my dear friend a brand new chair (upwards of $1500) to replace her maybe month-old chair, thinking Samir could maybe make the stain look a little less heinous, but certainly not good as new perfect. Well, SAMIR SAVED THE DAY with his knowledge and, yes, artistry...and all for $120. What?!? I couldn't believe my eyes and immediately had to hug the man, I was so BLOWN AWAY by his artistry, he making sure to remove his work apron so as not to get anything on this dopey woman who was comin' in for a hug! ;) I am still so unbelievably PLEASED and GRATEFUL! And a big shout out to Brown's Cleaners on Montana for sending me to this humble and talented man when they knew it was beyond their skillset. Good people. Signed, The Chocolate Lady

    One of the finest arts left and the people there are god sent! Very sweet and nice. I get all my…read moreshies repaired there. Prices are very fair! The work is exceptional. Bright back my old Gucci bag to life. The color match on shoes is epic! This is the place to go for fast efficient and great work

    Photos
    Brentwood Country Mart Shoe Repair - After

    After

    Brentwood Country Mart Shoe Repair - After - Shoe Cleaning

    After - Shoe Cleaning

    Brentwood Country Mart Shoe Repair - Before - Shoe Cleaning

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    Before - Shoe Cleaning

    Coach - leather - Updated September 2026

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