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    Coach

    4.2 (19 reviews)
    Ultra High-EndLeather Goods
    Closed 10:00 am - 9:00 pm

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    2 years ago

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    3 years ago

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    1 year ago

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    7 years ago

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    10 years ago

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    5 years ago

    5 stars customer service thank you so much to Alex and Claire for being so nice and helpful I will be returning soon!

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    8 years ago

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    11 years ago

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    11 years ago

    I had a great customer service experience here. The sales clerk was very helpful, friendly, and accommodating.

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    8 years ago

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    Angelo's Shoe Repair - Angelo's Shoe Repair :)

    Angelo's Shoe Repair

    3.9(91 reviews)
    1.0 mi

    They are thieves, and they do shoddy work…read more I had a very disappointing experience with this business and cannot recommend their services. I brought in two pairs of shoes, each needing a heel repair on one shoe. I was charged $40, only to later discover that the rate is $20 per shoe--yet only one shoe was repaired despite my bringing in the full pair. The man with whom I was dealing was so combative that I chose to let it go. Additionally, I had previously brought in another pair a little over a year ago. Unfortunately, the heel fell off again while I was walking into a restaurant. When I returned and explained the situation, I was told that I must have originally brought in only one shoe--an explanation was ludicrous, as I would never do that. If 1 shoe is going to fall apart, it's same to assume the other will as well. Again, I did not argue. I paid $80 for the two pairs I picked up and was issued the same ticket for the new pair I had just dropped off. I was advised to contact the owner regarding the recurring issue, as the repair work had clearly not held up. I spoke with two different employees (manager? owner?) over the phone, both of whom assured me they would investigate and call me back. No one ever followed up. When I called again a few days later, I was simply told the shoes were ready. When I went in to pick them up, I was told I owed $100. I laughed because I genuinly thought he was joking! This same grumpy and combative man claimed I had not paid for the previous two pairs and was also charging me $20 for the current repair--even though it was to fix their own prior workmanship. When I explained that I had already paid, he insisted otherwise and showed me a calculator printout that said $100. He said that if I'd paid, he would have a receipt. So furious, I stormed out. After checking my wallet, I found the $80 receipt confirming my payment. I called back and offered to send a photo of the receipt as proof. I was asked to return in person, to which I said "never!" I requested a number to send the photo instead. He agreed but never sent me the number to text!!! Hmm....did he realize how he's been busted trying to steal from me by double charging? Had I not kept my receipt, I might have been pressured into paying for services twice. I'm sure it's happened with plenty of customers who did not hold on to their receipts! I find it funny that this dude was so unrelenting about being paid, yet I never heard back from him. Now, I need referrals for a good shoe repair shopt please!

    I dropped off shoes, purses, belts, a leather jacket. I could not be more pleased with the outcome…read more They look new! These are legendary pieces that I want to hold onto forever and Erem absolutely nailed it. Most importantly, he is honest. Right up front he told me what to expect with the pricing and did not hesitate to think about my finances. I have been coming here for years and scratch my head with some of the reviews. This is one of the last local places that takes pride in their workmanship and ensure the results you want. There is no comparison. Erem is one of the nicest humans on this planet and thank goodness we have such an incredible place available. Do yourself a favor and if you think that bag cannot be revived, just see what he can do!!

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    Angelo's Shoe Repair
    Angelo's Shoe Repair
    Angelo's Shoe Repair

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    The Stronghold

    The Stronghold

    3.2(75 reviews)
    2.4 miVenice
    $$$$

    I have been coming in and out if this store for years. I often stop by just to say Hey! to Mary and…read morewhoever might be on 'duty' that day. Mary, has not only become a friend; but her style and 'backbone ' are a welcome relief from the usual bland retail mentality. I see some of the negative reviews and I'm amazed because this has not been my or my numerous friends experiences who have been introduced to this business by me. Ce la vie!

    DO NOT BUY CUSTOM LEATHER JACKETS HERE…read more These guys have no idea what they are doing when it comes to measurements and tailoring and have terrible customer service to top it off. I wasted $1,600 on a leather jacket that's 10" too big for me and they won't exchange it or give me my money back. I stopped into the store one day, and a woman named Mary extolled the many benefits of a custom tailored leather jacket, mainly the specifics of how well it would fit. I bought one, and she took my measurements for it at the store. Nearly six months later it arrived and was WAY too big (see photo #1). We arranged for a return and she asked me for my correct waist size. I told her (and this is in writing via email exchange "I wear a size 32" jeans") and she assured me that would be enough for the correct jacket to be sent. Another nearly six months go by, and the new jacket arrives. And low and behold, it is again way off in the waist. I measured the waist (see photo 2) and it corresponds to a size 44" jeans. And now the store is accusing me of having worn the jacket and refusing to process my return, sent the jacket back to me, and refuses to answer my calls or emails. I spent a year dealing with these clowns. They are negligent and have no clue what they are doing. They got the measurements wrong not once, but twice in row! And now because they don't want to have to pay for the jacket (presumably the manufacturer is not to blame so they would be stuck with the bill) they are looking for loopholes in their return policy to stick me with the bill despite the fact that this is clearly their fault. DO NOT BUY THINGS FROM THIS STORE - THEY HAVE TERRIBLE CUSTOMER SERVICE, AND HAVE NO CLUE WHAT THEY ARE DOING

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    The Stronghold
    The Stronghold
    The Stronghold

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    Coach - leather - Updated May 2026

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