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    Saint Laurent

    3.8 (28 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    C D.

    Just purchased the cutest quilted ysl bag this weekend, not sure I love it but I had a little extra cash laying around and decided to treat myself. Sales guy was super helpful and seemed to know exactly what I wanted.

    Henri V.

    Saint Laurent is a store named after designer Yves Saint Laurent YSL and is located on Rodeo Drive. Over the years, this brand store has moved at different locations up and down Rodeo Drive, now here on the same blocks as Harry Winston jewelry. The Tribute YSL sandals in a variety of textures and colors are what I collect. The 5 inch heels on a platform footbed along with the feminine cut on the sandals looks fantastic on my feet and they are comfortable to walk in. Today, while shopping, I walked inside and browsed through the displayed clothing and shoes. Turns out there are no new Tribute sandals that I don't already have...disappointed. The sales guy pointed out a pair and tried to claim they were 'new.' I disagreed because I owned the same pair, same color circa 2011, gifted by then bf ;) The guy insisted those shoes were new, and I just rolled my eyes.. he doesn't know. The store had too many employees standing around not offering to help potential customers. I saw other lovely gifts I was interested in, but since nobody was proactive and sales oriented, I didn't bother. I can always purchase the same items online without the attitude from the sales staff, who earned 2 stars. Because I like this brand, the location, the products, my overall rating has decreased as reflected. When sales staff have no sense of motivation to help customers in the store, I cannot recommend coming in here to purchase, as the staff resemble want to be mannequins with a pulse eager for a sale without an effort. Well, I am a high maintenance client, and when given exemplary service, will be a loyal client. In past purchases over the years, Saint Laurent has taken my phone order and have arranged to have staff walk and hand to me at my home or office both in Beverly Hills courtesy delivery. So being in this lovely store and having a reasonable expectation of service is non existent. Better to order by and have it delivered, service is better that way.

    Clutch
    Kasinee N.

    I came in to look at a ysl clutch, something I have been wanting forever. But seeing it online just does not give the same feel as seeing it in person. I was also in the market for a purse. I had submitted a request online and Chase was a huge help. He was very helpful and did not pressure me at all. I am very happy and will be coming back soon.

    Me and my new purse!
    Megane R.

    Today I bought my first Yves Saint Laurent purse. I am more of a Channel girl but I have to say I was not disappointed! This location has most of their items in display which is great to figure out what you want! Justin helped me find the perfect item to match my style in no time. I have been a terrible client though as I thought the purse placed in the shopping bag was the wrong one (it wasn't, they did everything right) and Justin texted me back right away to reassure me all will be fixed. In the end, only my crazy needed fixing but he has been very nice and professional all the way. I highly advise this store that will take care of you and guide you as you would expect it from any respectable luxury brand.

    Chrissy F.

    This store is wonderful! Sales associates ensure you have a wonderful shopping experience and go above and beyond to get you the bag you want. I wish I could remember the sales associates name who helped me, but she went above and beyond to help me find the right everyday piece. I didn't know what I wanted but I had a few options in mind with a bit of online shopping prior to the visit. I got to try a bunch of options on that the sales associate brought out without me really asking, look around & the whole time I did not feel pressured into purchasing anything. She was sweet, helpful & knew how to give me space to enjoy my experience and make a decision. I made a purchase and left with a smile on my face.

    All of the sac de jour nano croc embossed had defect ALL 8 of them
    T Y M.

    This review is for the quality of the sac de jour nano crocodile embossed. We purchased the bag during our short trip in Vegas (without inspecting it, I know my own fault ) once we got home and unboxed the purse my husband pointed out that there are some stains on the back and the front of the bag, also a little bit of the glue lining on the bottom is scratched off. So we brought it in to exchange for another sac de jour nano croc embossed. I kid you not, all of the sac de jour nano croc embossed they brought out had defects on ALL OF THEM. Two of which was still in the shipping box they unboxed it in front of us and they themselves was pretty shocked (low key embarrassed) the manager was in awe, kept apologizing. I told them it wasn't their fault, maybe they need to bring this up to corporate and do a better job as far as quality control goes. We ended up purchasing something else. Always check your bags before they package it!

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    2 years ago

    The service is great here. The sales associates are knowledgeable and kind. Shout out to them! That's rare in Beverly Hills.

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    5 years ago

    Malcom is beyond kind . Marco is as well . I went in here twice and Malcom is just the best . Thank you for my boots !

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    9 years ago

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    9 years ago

    Unprofessional and poor customer service. I was told something by a rep, but he didn't follow thru.

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    Ask the Community - Saint Laurent

    Review Highlights - Saint Laurent

    This location is by far my favorite YSL store I've ever been to and the people here are incredible.

    Mentioned in 3 reviews

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    House of Dior

    House of Dior

    3.7
    (22 reviews)
    0.1 mi

    Dior on Rodeo Drive has expanded and the entire experience is just "WOW". The newly opened store…read morecaught my eye as I was walking down the street and drew me in. The store combines both the male and female Dior lines and is so big and glorious. Even walking by the outside of the store was an experience that reminded me of being in a Christmas movie. It was absolutely magical which is something I have rarely experienced when just walking by a store. I was mesmerized. You can hear Mr. Dior's voice through the windows as he speaks in French. One of the dioramas is of the Dior museum and another is of the Dior store in Paris which is the biggest Dior store in the world. There are mini shopper figurines inside the store and museum. The displays are very well done. The Beverly Hills store is now the second largest Dior store in the world and everything about it is just lovely. When I looked inside there were the most elegant flowers surrounded by seating. Mr. Dior loved flowers, I was told by the friendly and amazing sales associate. The service here is excellent and cheerful, welcoming, and laid back. The associate was very knowledgable and excited about all aspects of the store.I felt like I was talking to a new informative friend. It was so refreshing and so nice to have quality customer service. They were so kind to me which made me feel happy. I can tell customer service is the best of the best here. It made me love Dior even more. I want to come back and explore this store more and I HIGHLY recommend it. It not only has amazing, gorgeous, luxury products but is just a fantastic experience and makes you want to shop in person. Metered parking available on streets and surrounding lots.

    Came here to shop after dinning upstairs at Monsieur Dior by Dominique Crenn. The service here was…read moreokay. My wife browsed around for a bit until someone actually came to us. We ended up buying a pair of shoes that were delivered to our home on the timeline they provided.

    Photos
    A wonderful evening at the Dior cocktail celebrating art and elegance, with the talented Patrick Eugene, such an inspiring artist
    A wonderful evening at the Dior cocktail celebrating art and elegance, with the talented Patrick Eugene, such an inspiring artist
    Lobster White Asparagus at Dior x ERL/Eli Russell Linnetz Pop Up at Melrose District
    Lobster White Asparagus at Dior x ERL/Eli Russell Linnetz Pop Up at Melrose District
    House of Dior

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    Arturo's Shoe Fixx

    Arturo's Shoe Fixx

    4.2
    (197 reviews)
    1.9 mi

    My husband has been going to Arturo's for probably 30 years. They are the premier spot in most of…read moreLA in my opinion for any shoe issues or cleaning that one might have. They moved and they are now in a new location. Still the same great service. We highly recommend them. I completely ruined my blue suede Gucci Loafers and they came back as good as new. Whether you have your high-end items or just everyday shoes, these guys will meet and exceed your expectations.

    In between this review and the previous one, I brought in some boots which had a heel issue. Funny,…read morethe guy working had said they were pretty much on their last wear, but I said I'd like another round before tossing them, and they came through. Since I haven't had to come here in years, they're now in a different part of town on Beverly. Parking is on Beverly or Flores (metered or some residential on Flores; read the signs). Once again, same issue with the heel but another pair of stilettos. Was quoted $18 and approximately two weeks will be notified by a text when ready. Cramped entry since it's a small space, but I was in and out fairly quickly. When I returned, there was a girl in front of me who had a ton of shoes with her, and the guy barely acknowledged me to let me know someone would be with me shortly (I admit I'm not a looker) but thankfully, another nice guy came over and helped me with my easy pick up. Was offered a bag but I had the dust bag for the shoes with me. What pleases me about this place is all the shoes I've had fixed here are ones I'm still actually wearing; even if I thought they'd be in disarray shortly after repair. I've had no issues, and this is years after the fact... Cash or check only!!

    Photos
    Arturo's Shoe Fixx
    Arturo's Shoe Fixx
    Arturo's Shoe Fixx

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    Saint Laurent - womenscloth - Updated July 2026

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