Tom was the best. Polite, professional, very efficient and knowledgeable. I needed all four locks in my home replaced, and he did an outstanding job from start to finish. He arrived right on time, brought everything needed for the job, and worked efficiently without cutting corners. Each lock was installed perfectly, and he took the time to test them with me to make sure everything worked smoothly. Pricing was fair, especially for the quality of the hardware and workmanship. I feel much more secure now, and I'll definitely call him again for any future locksmith needs. Highly recommend! read more

I would highly recommend and suggest his services as he was incredibly knowledgeable and helpful with my unique situation. They saved the day and even left me with helpful advice moving forward. Thanks Tom! read more

Tom is amazing! The knob on my door came off and he was at my apartment in 20 minutes fixing it. He did a phenomenal job and even gave us tips on what to do if it happens again. Highly recommend and will definitely use him again if I have anymore issues. read more

Tom is amazing. When we were moving we had no idea how to change our locks, and truthfully hadn't thought about it till the 11th hour. I called Tom two days before our move and he talked me through everything. Not only did he arrive early the day of our appt, but he got the job done quickly and easily. I didn't have to worry about a thing. When we realized our door required a special lock, he advised us to restore our original hardware for a unique look. I wasn't sure how I felt about it because it was very different from what we had originally picked out, but after seeing a few pictures of Tom's work figured we would give it a shot. He left and came back that night with the most beautiful door hardware pieces I've ever seen. I couldn't believe it was the same thing! We wanted a gunmetal finish instead of gold, and he delivered beyond what we thought was possible. Not to mention he did everything in one day and was back at our house working at 10pm. All this and didn't bat an eye. Tom himself is a delight to work with, but add on his impeccable service and you have a win win situation. I can't recommend him enough! read more

Tom fixed every sticky, broken or annoying old door in my house for cheap. He's super knowledgeable and nice and completely honest about how something should or shouldn't be fixed. My GC only had several thousand dollar fixes for something he fixed for a fraction of that. Love him! read more

Tom really knows "his business." He repaired and aligned a doorknob, deadbolt, and plate to secure a rear door. Not only was he reasonable in pricing, but save me over $80 in purchasing something I didn't need. It was a pleasure from start to finish! Highly recommended! read more

Thanks Tom for taking the time to explain to me that options for installing a smart lock (keyless lock) for my clients. I will definitely add you to my go to locksmith. Happy holidays! Claudia Barnes Realtor 347-556-851 read more

Tom is the man! I wish I could give him more than 5 stars. Polite, professional, and a problem solver. Local honest guy that does good work. What more could you ask for? read more

Excellent, prompt service that made me feel safer. Our outer screen door had a lock that broke, trapping us behind glass (literally!). Tom answered my inquiry, asked for pics, and was at our home in a reasonable timeframe. At the same time I needed him to look at another set of locks on our backdoor that he quickly was able to repair. It was very reassuring since Tom did a sweep of our windows and doors to talk about how secure/sturdy they were. Reliable, prompt, professional, trustworthy. Definitely recommend highly. read more

Unfortunately I locked myself out of my bathroom ‍. I tried several options to unlock the door without prevail. I was in panic mode and called several locksmith in the area. All were rude & impatient, that is until I finally found Tom at Regiments Security. He called me back almost immediately. From the beginning, he was kind and knowledgeable. He walked me through steps I should execute & waited EXTREMELY PATIENTLY while I attempted. NOT Tom's fault but my own inabilities were apparent. He offered to come to my residence and was at my apartment within minutes. Talk about prompt service!!!!!! He walked over to the doorknob & within seconds unlocked my door!!!!! It was amazing!!!! A true Xmas miracle!!!!! However, it's a miracle you can have any day if they year. Actually it's not a miracle at all really. Tom is just an absolute expert. His dedication to his craft over years of experience makes him the ABSOLUTE BEST!!!!!! All while doing it with a smile!!!! . He even went above and beyond and provided the correct doorknob to purchase so this won't happen again! (Which I've already purchased thanks to him!!!!) In a world filled with grief & hassle sometimes, I'm so thankful to have Tom help me in my time of need. If you ever need a locksmith, don't hesitate... Tom at Regiment Locksmith is your guy!!!!!!!!!!! read more

Have you ever had someone come to do work in your house and felt like you should have paid more for their services? Me neither; that is until I reached out to Regiment Security for some needed locksmith work. Tom arrived right on schedule and gave a comprehensive security analysis of my home gleaned from his many years and experiences as a master locksmith. He changed locks that needed to be changed and preserved what could still be used to provide the best security solution at the best price, all while keeping aesthetics in mind. Tom sweated the details to ensure that every lock and door worked perfectly, and even added some extra security measures beyond what I had requested. Besides his conscientious and professional service, Tom is a good guy and is a pleasure to work with. Thanks Tom. read more

They are the best, very reasonable and answer right away. The most honest and kind locksmith i have found! We will always use them!

Tom is incredible!!! Fixed my lock on short notice right away. Could not have been nicer. Very knowledgeable. Great prices!! Don't look elsewhere! He's your guy. The best!!!!! read more

We contacted a dozen locksmiths and had a hard time finding someone honest who wouldn't tell us we HAD to replace th entire lock for all the doors on our new home. Regiment came out within a few hours and re-keyed all of our locks in less than an hour it actually may have been 20-30 mins! He even made a service key for guests / dog walkers. The best!!! read more

Regiment Security: This a very professional and knowledgeable one man service who has FINALLY fixed all of our poorly installed locks and even explained the intricacies of why some of our locks were adequate but not functioning optimally. Tom is cordial, efficient and very fairly priced. read more

He's an expert. I first gave him the list of tasks over the phone, then he gave me an estimate over the phone. We knew what to expect before he came. When he came, he assessed the problems, gave us all possible options and recommendations, and only fixed things that were necessary. He was very efficient and professional. read more

The best locksmith in the area! Hardworking and not overpriced. I would recommend Tom to anyone.

We recently used Regiment Security to change out five locks at our rental property in Rye Brook, NY. Having worked with several locksmiths over the years, we found Regiment to be the most affordable while also providing the best service (a rare combination in any industry). Tom worked quickly and efficiently. He also put down a cloth without being asked and wore protective shoe covers to keep the floor clean (I would recommend them for that alone). We later decided to convert two of the doors to smart locks and Tom took the time to explain the differences between the options so we could make a decision, then stayed with us to completion. Reasonable, Efficient, and Professional. Honestly, if we could give them 6 stars, we would. read more

Can't say enough how satisfied I was with the workmanship and service Tom from Regiment provided. I called and Tom was at my house within the hour. I had an issue with a 100 year old lock that Tom was able to diagnose immediately. He took meticulous care while disassembling, repairing and reassembling. If you need speedy and excellent service and are looking for someone who specializes in old locks - don't hesitate to use Regiment read more

Great service and very honest. Tom went above and beyond to help me and didn't try to upsell me on anything I didn't need. He's also very knowledgeable and thorough. Will definitely use again if needed in the future and will recommend. read more

We own a CrossFit gym in Irvington, NY. After having to let an employee go, we reached out to Regiment Security to quickly have our locks changed. Tom and his team were there the same day, swapped out the locks, had new keys prepared, all for a fair price. Great people, would definitely recommend. read more

Outstanding experience! Tom was excellent - he provided a thorough and extremely informative security consultation and also went above and beyond to make a simple post-closing, re-key experience a breeze. Highly recommend. read more

I called this company because I thought I needed the lock broken at my storage unit. About 2 hrs after I called, Tom physically went to my unit to check out my lock, & called me to tell me I didn't actually need him at all. Long story, so won't get into the specifics, but most importantly, it makes me happy that such kind, honest people like this still exist. read more

Tom is the best. Switched the locks at our new home and helped out with a few additional security-related things. Very knowledgeable and incredibly personable. Had an issue with our doorknob and Tom was over right away to take care of it. Would recommend him to anyone and will definitely call Regiment if issues come up in the future. read more

Tom from Regiment came to repair and replace locks for our house. He was prompt , courteous and fast! We will definitely use him and Regiment security again. Great customer service! read more

Great service by Regiment. They were always ontime, responsive and stuck to their quotes. Not only did they install locks, but they helped us with our doors and windows gates, and went above and beyond what the ordinary locksmith would handle. We highly recommend Regiment. read more

Tom at Regiment Security is the best locksmith I've ever worked with. He was honest, patient, and flexible with hours, even meeting us late at night after we got back from work to replace the locks on our new home. Based on our security needs for the various entry points, he told us upfront what type of lock he recommended, without always pushing for the most expensive option. He is highly skilled at his craft, completely trustworthy, and was an absolute pleasure to work with. I would definitely use him on future projects and strongly recommend him to anyone needing a dependable locksmith. Thank you, Tom! read more

I needed a new lock and key for my front door. Super friendly same day service! Thanks so much!!! Highly recommend!

Tom is an incredible man called him to say I had locked the door behind me and left keys inside I had a tiny baby with me and was worried with the heat he was with me in 15 mins and completed the task in 10 mins I can't say enough wonderful things about him his rates were so reasonable thank you Tom very much read more

I got locked out of my apartment over the weekend when I had a brainfart moment. I completely forgot my keys in my bedroom and locked the front door behind me. I was referred to Regiment Security by a friend who raved about them. I called them and spoke to a really nice guy named Tom who said he could come right away. To my surprise I was only waiting a half an hour before he arrived at my door. I thought I'd be waiting at least an hour or two especially in NY, so I couldn't believe how fast he arrived. He was super nice and we had a friendly chat while he took out his box of fancy gadgets which he used to open my door. It only took him about 5 minutes for him to figure out how to get the door ajar. When I got in, he waited to make sure that I had a key to the door so that we both knew I was squared away. He was so nice and it was a really positive experience - between the customer service, how fast he arrived, and how easy it was for him to pop open my door, it's clear that he really knew what he was doing! I was so relieved and would recommend this business to everyone. read more