Fast efficient service, very pleasant experience, I lost my key to my safe and he was able to get it open without breaking it .

I hired this locksmith to replace my front door lock. He installed a new lock and told me that the Baldwin lock he provided was better than my previous Schlage. Right away, I noticed that all the keys he left looked like copies rather than original manufacturer keys. I later followed up to ask why I hadn't received an original key with a brand-new lock. During that conversation, instead of addressing my question, he repeatedly said, "I don't remember you," at least six times. I had already acknowledged that I reached out later than I should have and did not expect him to remember me. My only concern was understanding why I didn't receive an original key. From the beginning of that interaction, he came across as defensive and did not clearly answer my question. read more

I needed some keys made recently. I've used a few different key makers in the area, but I decided to come back here. One key was a standard key; the other was a heavy duty key. It took several minutes for them to be made. The owner wrote the codes on a sheet and let me know if they didn't work he'd remake them for me. Both keys worked great! I would definitely come back here again. They also have door knobs, locks and safes that they sell as well. read more

A Preferred Locksmith is 100% "Preferred" by me. I have been all over Westchester attempting to get keys made, and Preferred has never let me down. They have commercial key blanks here that many other places fail to carry. I've never had a key not work that they copied, and one time they were not confident so they didn't even charge me! Much appreciated, they have gained a customer for life from me! 10/10! read more

I needed to make copies of six standard keys. The copies were finished in just 5 minutes and cost $19.50. They made sure to make the copies on different colored and shaped keys to help me identify them more easily. They have a $10 minimum for credit cards. They were friendly and efficient. read more

Arrived promptly, did exactly what was promised, great attitude, good value for the money.

I locked myself out today while doing laundry, and I called A Preferred Locksmith. They gave me a 30 min ETA, and they arrived within 20 minutes and opened my door in 2 minutes flat without even breaking the lock! They are very professional, and I highly recommend A Preferred Locksmith. read more

Reasonable prices. Plenty of metered street parking. They have a lot of very random useful lock/key related items for sale. read more

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Wow! The guy (didn't get his name) said I needed a new lock and I asked when he could install it. He said right now and was here in 20 minutes. Very pleasant guy, worked quickly and he was done in less than an hour. Price was competitive too. Now he's my go-to for any locks. Great service! read more

I was very happy with A Preferred Locksmith. I called asking to get my locks changed that same day, and someone came to my house within a few hours, even though it was snowing. The man who came seemed very kind and trustworthy, and finished the job quickly. He was also able to give me multiple copies of the new key on the spot. I would not hesitate to use this business again. read more

Superb service quality and straight to what would serves the customer the best instead of unnecessary lock replacement

Had a problem with my front door locking and they came out right away and fixed it so I didn't have a security issue. Also, they're very nice and they explain pricing to you first and stick to it. Highly recommend!! read more

I called and Kevin answered my questions. He did not pressure me to buy anything I didn't need. When I decided which lock I wanted, he said he would drive right over. Kevin came, installed my lock with no fuss. The price was reasonable. I highly recommend this company. read more

I had a situation recently where I was locked out of a room at work that I never received the key to. I was part of the construction project to complete the space so I knew that keys were never made for the door (my fault for not having them made during construction). Anyway, A Preferred was pretty close by so I decided to call them for help. They were friendly on the phone and said they would arrive in about 45 minutes. True to word they arrived, and within about 10 minutes or so they had the door open. They also made me two keys for the lock right there which I appreciated. The on-site tech was very friendly. I was really impressed with the entire process - it was very streamlined and you can tell they know what they're doing. I would have no qualms about calling them again or recommending them to anyone who is looking for a locksmith. read more

Josh changed my front door handle and lock. He was on time, very polite, courteous and knew his craft. When faced with some issues from the builder's shabby work, he solved the issue and never got off track. Lived here in Wellington for over 20 years and have had many service people. Josh/ Preferred locksmith is at the top of my list. Along with 3 others in different trades. Great guy. Hard to find people like that today. Lorenzo, Wellington fl. read more

Called Kevin at the beginning of a holiday weekend for a rush job. He was very transparent and let me know exactly what to expect. He maintained good communication via text message, showed up sooner than expected, and easily handled a couple of complications that cropped up. Kevin was easy to deal with and very professional. I would absolutely recommend him. read more

Needed to have old original lock on apartment door replaced. They arrived on time. New lock installed and supplied 4 keys. Glad I called them. Quick, efficient and reasonably priced service. Will recommend to friends. read more

Kevin the owner is extremely intelligent, fair and kind. He came over immediately and got the job done on the spot! His assistant James was lovely too. I've lived in town for 45 years and he is head and shoulders above any locksmith we have used! read more

Helped me figure out how to fix over the phone. No charge. The answer? Hit it with a hammer, really hard, to break the corrosion weld on the cylinder threads!! Presto, 2-year old problem solved, no charge!! All my business from here on in! Great guys! read more

Easy scheduling and was able to help us out the same day issue was reported to help our business. Locksmith was professional, kind and wore a mask. Will keep this company as our go to for any lock projects. read more

Kevin and Felix are awesome!!!! I'm from out of town and was looking for a locksmith for friends in the area while they're at work. Tried Yelp first since I don't know anybody here. I AM VERY GLAD I DID!!!! Got to speak to a pleasant person (Kevin) with great customer service and response time. Felix arrived at the house at the time estimated. Thanks for not wasting my time and being thorough on the site visit Felix. He gave recommendations on how to maintain the locks to prevent future breakage. Def would recommend this company to anybody in the area!!! read more

Kevin is the best Locksmith I've used ever! He came on time changed 3 locks in no time even fixed my door knob without me asking. He is efficient and very professional. I highly recommend a preferred Locksmith. read more

I have lost my house keys the other day and my brother gave me his spare key and I went to look for a locksmith yesterday and I came across a preferred locksmith. Thank goodness he is right down the hill from my apartment. I told him what my situation was and he took care of it right away and he was very nice with me. read more

I broke my key in my front door lock. I called Preferred Locksmith. Kevin answered immediately and asked me to text him a picture of the lock. He told me he could come fix it and would be there by 1 pm. He then texted me that he might be a bit late and arrived at 1:05!! He fixed the lock quickly and charged me a very reasonable amount for the service call. I highly recommend them. read more

I can't compliment these guys enough. I used them two years ago after my house closed and I needed the locks changed. I had no idea about locksmith services and they were referred to me. Most recently, I needed a Nest installed so I simply found the receipt from two years ago and went back for their services a second time! When you are onto something good, why bother looking elsewhere! Kevin was prompt in getting back to me about the job, very accommodating as far as the time for getting it done and price was very reasonable. Felix arrived on time, was very efficient and super professional. 100% recommended! read more

The cylinder in my lock was so old that I found myself with both the cylinder and the keys in my hands with no ability to get into my home. Luckily, I called this locksmith company and Kevin came in within 10 minutes to help me get into my apartment. It wasn't simple but Kevin tried everything he could creatively think of since the lock was defective, and after 40 minutes I was in. I was impressed by the fact that A. Kevin arrived promptly, B. he did not break our expensive lock, C. he did not break our expensive door, D. despite this being an untraditional case, Kevin managed patiently to find a way to resolve it with no added costs for me and while maintaining a pleasant conversation with me as an added bonus. I will definitely recommend this company and will contact them again if the need arise (hopefully not!). Don't think twice - these are the right people for the job. read more

Josh was as helpful as he was kind. He showed up exactly when he told us he was going to also worked extremely fast and efficient. He replaced our lock within 10 minutes and his pricing was more than fare. From now on josh will be the only locksmith I use. read more

I had to have two keys made right away. Kevin, at the White Plains location, made them in less than a couple of minutes. I was impressed! The location is immaculate and Kevin was as pleasant as customer services come. After I left, I realized I didn't take my receipt, so I called Kevin to ask for a copy of my receipt. Long story short, he in turn emailed the receipt to me. I am totally recommending this locksmith to all. I appreciated how Kevin went above and beyond handling the call from a new customer, which he didn't know. Thank you Kevin.... read more

A refreshingly honest business. When I moved into the area I utilized another locksmith with high Yelp reviews to re-key my locks. I couldn't help but feel that I was being up sold on everything. My experience at A Preferred Locksmith was the opposite. I went in to ask for something that I was convinced would need a service call to my house but instead they suggested some things to try first. What a difference. I will only use them for any locksmith needs in the future. read more

These guys are lifesavers! My car was stuck because the key no longer worked in the iginition. I made a call, spoke with Kevin and he sent his specialist for autos, Walter. In no time, I had a new ignition lock and keys. What I anticipated to be a nightmare, ended up working out a whole lot easier than expected. I highly recommend this place. read more

They are So Pleasant when I entered the store ,I have some older cars with key key issues and they cut the keys and they worked the first time!very professional Dan Z read more

Felix did amazing job on our front door. He went above and beyond and made our new lock and doorknob look beautiful. Nice and professional. I highly recommend Preferred Locksmith! read more

Responsive, prompt, knowledgeable and courteous. I'm a Realtor and had an issue w a lock on one of my listings. chose A Preferred based on Yelp reviews and was not disappointed. Will definitely use them again if the need arises. read more

They did an amazing, seem less job replacing our locks with new ones as we moved into our new house. On time, reliable and efficient service. Highly recommend to anyone in the Westchester and surrounding area! read more

A first rate experience! I needed a safe for my home. Kevin had exactly what I needed, at the right price, and it was ready the next day. Then, when I had a small problem with the safe (self-inflicted), Kevin got me straightened out in no time. Easy to work with and excellent customer service - Thanks guys. read more

Had a Nissan key made their on Saturday,only local place that could perform this task it seems.Young guy behind counter did it in 5 min..I will take all my business their for now on. read more

They were great! Bailed me out on a Saturday after I had discovered that the house I bought yesterday didn't completely lock up. Reasonable. Prompt. Fast. Great experience read more

Kevin and the team were SUPER helpful, making the change extremely easy. They were flexible with their scheduling and a pleasure to deal with. It's a no brainer, no need to look anywhere else for your locksmith needs. read more

They were fabulous. Were exactly on time to add a lock to my door. Friendly, fast and neat. Price was even slightly cheaper than another place I went to in the area. read more

This is my favorite locksmith in t city of white Plains. On Christmas eve I was locked out of my apartment,this gentlemen was very kind and compassionate. Must say very professional and. Punctual. No disrespect but nice eye candy at 6:40am .just saying! read more