I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

Always the nicest and professional staff at this location. Easy in and out no traffic issues…read more They are fast and do a fantastic job with my suits, dress shirts and jeans. I think they are best value in town especially for the quality of their product.

DO NOT GIVE THIS COMPANY YOUR BUSINESS! My parents have…read morebeen going to this cleaners since before I was born since the son has taken over he has horrible business practices. I took a 120$ shirt to have it cleaned only wore the shirt once for my engagement party. When I got the shirt back it had grey/black stains all over the shirt, they apologized and proceeded to tell me that it was because "there employees are lazy and do not do there jobs correctly" quote Marry at the university location supposedly his right hand man. So I take the shirt to Marry that was 2 months ago I just received the still tarnished shirt and they refuse to fix it or refund me for a shirt that they messed up. So please protect your investments and know who your giving your business too! AGAIN STAY AWAY!!

They cleaned and preserved my wedding dress and did a fantastic job! Would recommend ! Very good…read moreservice for the price

We have taken our dry cleaning to this location for 3+ years with outstanding results. We can also…read moretake alterations to them and have no problems at all. They're great with dress shirts, as well. Highest recommendations.

On 03 March, I dropped off 8 pair of pants that needed to be patched up, she claimed they would be…read morecomplete in 3-4 weeks. Today marked the end of week 4 and she stated they were not done because it was a lot of pants. I didn't understand her statement as she set the timeframe for completion. She also stated that today was the start of week 4 so technically she still had a week left. She obviously doesn't know how to count or look at a calendar. Regardless, attached is a picture of their work.

They have done a wonderful job on my garments. I think they are reasonably priced. Bear in mind…read morethat they close for lunch daily from 1:00 to 2:00.

I called prior to bringing my items in for alteration. One dress needed hemming and another item…read moreneeded the split to be sewn up a few inches . The ladies laughed when I asked for a time frame to complete the items--- I thought that was strange versus just saying if they could complete it or not . When I brought in the items I brought two more items to leave with them to complete whenever they had time . They were visibly bothered that I brought more items even though it was for a different day. Long story short I asked for pricing of the two items and they gave me the price but the next day when I came for pick up they charged much more. I asked about the price change as I never encountered that at a business - do not come here their pricing changes based on how they feel and they are both very rude .

I came with a bridesmaid dress that I needed hemmed. They asked me to try it on, took 3 mins to…read moreclip up the dress and then the seamstress walked away without giving me a pricing quote. To my surprise, after getting a text on the price, they charged me $60 more than a friend getting the same dress hemmed at another alteration shop here in Tyler. The work here is good, but be prepared to be overcharged. When I questioned the pricing, they said "it is good work, and that is the price." I will not use them again.

We come to this location often. It's always very clean and quiet. Not too busy since we always come…read moreat night. There's no employee working at night but it's pretty self explanatory. The prices aren't too bad. The small machines are $4.75 and the larger ones are $6.75. The dryer is included when you wash since it's right above the washer you use. There's a gas station close by for snacks so that's convenient. We haven't had a bad experience yet. The machines always work. There's a bathroom too. That's clean as well. There's plenty of laundry carts if needed. There's a change machine as well. If you need laundry detergent or dryer sheets there's some available to purchase. The tables help fold laundry when it's done.

Amazing ! I'm traveling in East Texas and found this place on Yelp. The location is in a safe…read moreneighborhood. The place is clean and all of the washers are front loading which is actually a better and less wearing process for washing clothes. The small washers are $5. The large washers are $7. There is a dryer above each washer that is free. Who does that ??? Epic !!!

In less than 1 year they have not returned 1 shirt and 4 slacks and they ruined a shirt. it is your…read moreword vs the computer system if something is lost. No refund offered because the system says it was delivered. Might have been delivered but just not to me. Make them give you a receipt of dropped off clothes.Tyler at the Palauxy and loop location. I am going elsewhere. Dr. Smith

Progress Cleaners launders all of my husband's shirts, and they always do a great job. There are…read morethree locations, and one is very convenient for us. If you prefer, PC has a pickup and delivery service.

I have been taking my clothes to Hart's for years and the service is always fast, friendly and…read moreefficient. I've never had any issues and they have always gone above and beyond to help when I had something that required special attention. I had a last-minute funeral once and thought my black suit was ready to go only to find that it was still sitting in the laundry bag. I took it to the team at Hart's and within an hour they had me cleaned, pressed and ready to go. I am eternally grateful for their kindness, understanding, and attention to their customers.

RUINED my mothers $80 Lacoste polo that I bought her as a gift. Burned 2 holes in the back, yellow…read morespots all over the front and back. The Owner(?) Dennis Worrell said to her "if we pay for everyone's items that get ruined, we'd be out of business", and I'm sure that's true! GARBAGE. Horrible management, horrible services!