The Cleaning Co on Troup Hwy is the best cleaners in Tyler. Friendly staff, fast service, and my clothes always come back looking perfect. They're reliable, professional, and consistently do a great job. Highly recommend! Great Priced and Great Customer Service! read more

Cleaning Co - Store Sign - Laundry Services Near Me - Tyler, Texas

Things are not running as smoothly. Did Carla leave? Wow was Carka great! Efficient, professional and so courteous and pleasant.

I'm very disappointed in this location. I went to pick up my rug from this location and I've had many items dry cleaned here over years and years. I was greeted and treated with the absolute disrespect. The service provider gave me the cost and I handed her cash. No issues and I left. She then proceeded to call me and say that I owed them more money. I asked her if I could go ahead and put the rest on a card due to the fact that I had three kids including a baby in the car ready to get home. She said no you cannot do that and you need to come back now! Which I've paid over the phone many times during my time with them. She then hung up the phone on me during mid sentence. So I proceeded to turn and around and go pay the remaining balance and the moment I walked inside she sat there and argued with me, rolled her eyes and called me crazy for telling her the prices she gave me first instead of the real price she says she said. My daughter said she never said that price the first price is what she said from the beginning. I'm saddened because Carla the manager has always been so kind and they have 2.5 stars and that's absolutely because of the disrespect their employees have. read more

We recently moved to the Tyler area and finally needed to get my husbands shirts laundered. He called around - it's pricey now with inflation, but I didn't have to do the ironing. He dropped them off and when we picked them up, I thought the total was way too much for the number of shirts he dropped off. He called back to ask why it was much more than the phone quote of $3.70 =/- a shirt. They had DRY CLEANED ALL HIS SHIRTS - at over $6 a shirt. WHO DRYCLEANS SHIRTS?? NEVER again will we darken their door.. read more

My wife and I have been bringing clothes here for 3 years since we moved to Tyler. The employees are always super friendly and we have never had an issue. Easy drop off and pickup through the drive thru. I have not had any of the issues some of the other commenters have given. Maybe they are under new management and staff? read more

I have to say that I love The Cleaning Company! I love their free pickup and delivery, and they always do great work!

I dropped a dress and a shirt off and seriously, I dropped off at 9:10am and I couldn't pick my clothes up for 2 days. Crazy slow compared to the service I'm used to receiving elsewhere. I thought I would try this place because it's just down the road from my house, but i would rather drive out of my way then come here. The older lady behind the counter was rude. And when I could actually pick up my clothes it was over $25!!! For two things. Crazy. I asked for an itemized bill to explain as to why it was so expensive, and she said "we don't give those out". Very disappointed and will never darken the doorway again. read more

I took a men's fitted shirt in and specified dry-clean-only. They must have thought: oh a dumb man, he won't know the difference. They put it in a washer with an agitator on heavy cycle, and stretched it out to where it look like a blousy disco shirt. Prior to that, I had asked the woman at the register what they charged for a shirt. No answer. Just like talking to a wall. They're too good to answer questions, I'm too good to take my 8 to 10 items a week there anymore. read more

They have done an excellent job on our dry cleaning and laundry. The customer service is fantastic and the drive thru on Troup has made it super convenient. In response to an earlier review, I don't find the prices to be higher than other local cleaners. read more

We have not needed any dry cleaning services since moving to tyler last year until last week. My wife took a few things to The Cleaning Company on Troup and it seemed like any other dry cleaners. The suprise was on pickup where they charged $93 to clean a few of my items that were worn to a wedding and her bridesmaid dress. The dress was just a normal summer dress with no frills. This seemed very extreme to us and everyone that we have talked to. Beware! read more

Horrible customer service. I brought some dresses in to get hemmed & they didn't call me when they were done & didn't apologize when I came to get them, they overcharged for services ($16 per hem +taxes), didn't hem the dresses properly, and then made a big deal about charging overtime to the hemming lady because she wasn't available when I could come in to get them fixed. When I asked for a refund they told me they would not do that because they did work on the dresses, even though it wasn't done properly. I did not get the dresses fixed because no time was convenient enough for THEM. Now I have to go somewhere else to get the dresses fixed because they couldn't do their job right. read more

This cleaners takes your stuff, puts a stain in it, then refuses to give it back to you once you paid for it and complained about the stain not coming out. I have been trying to get my comforter back for over 2 months. read more